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S. Amruthalakshmi
Contact No: 9840848512
Email id: shradda81@gmail.com
Summary
A Seasoned BPO professional with 9 years of experience in SCM & F&A. Progressive leader with good
experience in PTP, Training, Strategic/Tactical sourcing, Catalog management and Contract
governance.
Specialties:
• Domain expertise in Procure to Pay - IT, Telecom, Retail & Manufacturing
• One year experience in People management
• Handled the remote transition for two projects.
• Six plus years of experience in Procure to Pay.
• Experienced in Spend analysis, Logistics, MDM, Category management.
• Exposure to RFX and ERP – Ariba, SAP-MM/SRM.
Professional Experience
Cap Gemini Business Services India Ltd. Sep 2010 to July 2013
Designation: Subject matter expert/Buyer- Indirect Procurement - SCM
Job Responsibilities:
• Instrumental in leading the project with Zero NC’s in IQMS and Information security audits.
• Expertise in spend analysis, strategic sourcing, Vendor evaluation, budget management
• Administered the team of procure to pay professionals for products worth 5 Million USD.
• Conduct training for the new associates and prepare the issues and challenges re port.
• Negotiate the prices with the vendors and provide the confirmation to the buyer.
• Designed and coordinated in developing proper training programs for the employees of the
organization for enhancing their efficiency
• Manage E2E SCM engagement including Strategic Sourcing & Procurement Operation.
• Knowledge of ERP, E-Sourcing, Category management, Spend analysis.
• Communicating needs & objectives to managers & key personnel in procurement, logistics &
distribution.
• Document and prepare reports on management and information system and presented it to
the manager
Infosys BPO Ltd : May 2009 to June 2010
Designation: Process Specialist- Procure to Pay-SCM
Job Responsibilities:
• Train new team members and conducting team huddles related to process management.
• Prepare the weekly, monthly reports and PMO deck and produce it to the management
• Process involves identifying the new parts and facility for various ident.
• Raising the RFQ for the various parts based on the facility and buyer’s requirement.
• Loading the quotes once we get the necessary information from the supplier.
• Follow-up with the buyers until the Quotes gets approved.
• Issue the Purchase Orders as per the client requirements for different Sites located in U.S.
Hewlett Packard-GEBC- September 2007 to May 2009
Designation: Senior Process Associate- Indirect Procurement-SCM
Job Responsibilities:
• Prepared the monthly and daily reports on the available funds and out of funds report of the
buyers.
• Handled remote transition in a telecom project for direct Procurement.
• PR to PO cycle time analysis, providing recommendation on same.
• Vendor Evaluation through various sources.
• Contract Management, Customer Relationship Management and spend analysis.
• Send the SOW’s to the requestor after verifying the process agreement and details of the
purchase.
• Check the stock and availability of the materials in SAP.
• Prepared training modules.
HCL Technologies BPO Services Ltd Chennai: November 2006 to September 2007
Designation: Team Member- Supply Chain Management
Job Responsibilities:
• Handled customer service operations in Supply chain management for a large retail Customer.
• Successfully achieved team targets and reporting developments to the management.
• Proactive in accomplishing tasks and establish innovative ways of resolving problems.
• Ensured team meeting delivery targets as per service level agreements.
• Received client appreciations on quality performance.
• Proactive in accomplishing tasks and establish innovative ways of resolving problems.
Reliance Infocomm Limited, Chennai: December 2004 – November 2006
Designation: Sr. Customer Interaction Executive - A.P (Operations)
Job Responsibilities:
• Handling calls maintaining with perfect Turn around Time and quality.
• Providing quick and effective solutions to the customers and assisting Team Leader in handling
escalations.
• Prepare the Daily MIS Reports of agents and reporting to Operation Manager.
• Assisting audit team for reports and maintaining standards of the company.
Achievements & Education
Recognized and rewarded for training and process improvement.
M.Sc., (Computer Science) (Sri Venkateswara University) -- 71%
B.Sc., (Computer Science) (Sri Venkateswara University) -- 91%.
Certified in SAP-CRM – Seventh Sense Technologies.
Personal Details
Name: S.AmruthaLakshmi
Date of Birth 15-06-1981
E-mail: shradda81@gmail.com
Marital status Married
Amrutha

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Amrutha

  • 1. S. Amruthalakshmi Contact No: 9840848512 Email id: shradda81@gmail.com Summary A Seasoned BPO professional with 9 years of experience in SCM & F&A. Progressive leader with good experience in PTP, Training, Strategic/Tactical sourcing, Catalog management and Contract governance. Specialties: • Domain expertise in Procure to Pay - IT, Telecom, Retail & Manufacturing • One year experience in People management • Handled the remote transition for two projects. • Six plus years of experience in Procure to Pay. • Experienced in Spend analysis, Logistics, MDM, Category management. • Exposure to RFX and ERP – Ariba, SAP-MM/SRM. Professional Experience Cap Gemini Business Services India Ltd. Sep 2010 to July 2013 Designation: Subject matter expert/Buyer- Indirect Procurement - SCM Job Responsibilities: • Instrumental in leading the project with Zero NC’s in IQMS and Information security audits. • Expertise in spend analysis, strategic sourcing, Vendor evaluation, budget management • Administered the team of procure to pay professionals for products worth 5 Million USD. • Conduct training for the new associates and prepare the issues and challenges re port. • Negotiate the prices with the vendors and provide the confirmation to the buyer. • Designed and coordinated in developing proper training programs for the employees of the organization for enhancing their efficiency • Manage E2E SCM engagement including Strategic Sourcing & Procurement Operation. • Knowledge of ERP, E-Sourcing, Category management, Spend analysis. • Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution. • Document and prepare reports on management and information system and presented it to the manager Infosys BPO Ltd : May 2009 to June 2010
  • 2. Designation: Process Specialist- Procure to Pay-SCM Job Responsibilities: • Train new team members and conducting team huddles related to process management. • Prepare the weekly, monthly reports and PMO deck and produce it to the management • Process involves identifying the new parts and facility for various ident. • Raising the RFQ for the various parts based on the facility and buyer’s requirement. • Loading the quotes once we get the necessary information from the supplier. • Follow-up with the buyers until the Quotes gets approved. • Issue the Purchase Orders as per the client requirements for different Sites located in U.S. Hewlett Packard-GEBC- September 2007 to May 2009 Designation: Senior Process Associate- Indirect Procurement-SCM Job Responsibilities: • Prepared the monthly and daily reports on the available funds and out of funds report of the buyers. • Handled remote transition in a telecom project for direct Procurement. • PR to PO cycle time analysis, providing recommendation on same. • Vendor Evaluation through various sources. • Contract Management, Customer Relationship Management and spend analysis. • Send the SOW’s to the requestor after verifying the process agreement and details of the purchase. • Check the stock and availability of the materials in SAP. • Prepared training modules. HCL Technologies BPO Services Ltd Chennai: November 2006 to September 2007 Designation: Team Member- Supply Chain Management
  • 3. Job Responsibilities: • Handled customer service operations in Supply chain management for a large retail Customer. • Successfully achieved team targets and reporting developments to the management. • Proactive in accomplishing tasks and establish innovative ways of resolving problems. • Ensured team meeting delivery targets as per service level agreements. • Received client appreciations on quality performance. • Proactive in accomplishing tasks and establish innovative ways of resolving problems. Reliance Infocomm Limited, Chennai: December 2004 – November 2006 Designation: Sr. Customer Interaction Executive - A.P (Operations) Job Responsibilities: • Handling calls maintaining with perfect Turn around Time and quality. • Providing quick and effective solutions to the customers and assisting Team Leader in handling escalations. • Prepare the Daily MIS Reports of agents and reporting to Operation Manager. • Assisting audit team for reports and maintaining standards of the company. Achievements & Education Recognized and rewarded for training and process improvement. M.Sc., (Computer Science) (Sri Venkateswara University) -- 71% B.Sc., (Computer Science) (Sri Venkateswara University) -- 91%. Certified in SAP-CRM – Seventh Sense Technologies. Personal Details Name: S.AmruthaLakshmi Date of Birth 15-06-1981 E-mail: shradda81@gmail.com Marital status Married