Guesty is an end-to-end solution designed for property owners and managers, automating various operational needs to facilitate business growth. It features tools for accounting, analytics, payment processing, and guest communication, providing user support through multiple channels. Users generally rate Guesty positively, but some have noted a lengthy integration process and limitations in certain automation features.

1. All About Guesty

2. Guesty automates and streamlines every aspect of
your growing & changing rental business.
● Founded in 2013
● End-to-end solution for
operational needs of property
owners and managers
● Focuses on automation so
users can spend more time on
growing their businesses

3. Main Features
➔ Accounting tools
➔ Analytics
➔ Automation tools
➔ Branded booking website
➔ Channel manager
➔ Extended stays
➔ Mobile app
➔ Multi-calendar
➔ Multi units
➔ Open API
➔ Owners portal
➔ Payment processing
➔ Pre-stay tools
➔ Reporting tools
➔ Revenue management
➔ Task management
➔ Unified inbox
➔ 24/7 guest communication

4. Available Platforms & Typical Users
● Guesty can be accessed online
and through Android and
iPhone/iPad apps
● Typical Guesty users include
single-property vacation
rental owners, small to
midsize businesses, and large
enterprises

5. Training & Support
Training consists of:
● Online documents
● Webinars
● Live online training
● In-person training
Users can get support through:
● Email help desk
● Online chat
● Phone support
● Online knowledge base
● Online FAQs/forum

6. Awards
● Shortlisted for four
Travolution Awards in 2021:
○ Best Data Analytics
Platform
○ Campaign of the Year
○ Best PR Communications
○ Champions of Data
● Shortlisted for two Shortyz
Awards in 2021:
○ Best Property
Management Software
○ Pioneer Award

7. Pricing
● Guesty’s custom pricing
model is not available
online
● To determine how much
Guesty would cost for you,
go to the Guesty website
and schedule a live
product demo, where
you’ll learn more about
pricing packages

8. User Reviews
● On GetApp, Guesty earned
4.6/5 stars
● Reviews were 89% positive
● 88% of reviewers would
recommend Guesty

9. Praise for Guesty
● Continues to implement
upgrades and updates
regularly
● Multiple users raved about
the multi-calendar
● Simple and straightforward
● Customer service goes above
and beyond

10. Common Complaints
● Lengthy integration process
● Lacks capability to send
invoices and accept split
payments
● Fee for canceled bookings
● Automation tools not as
strong as others on the
market

11. Thanks for watching!
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