I have prepared this document as an introduction to Service Design for Greek audience and as a brief presentation of my work in this field. My ambition lies on starting and promoting a creative discussion on Service Design in Greece.
This document discusses solving linear and quadratic equations in one variable. It covers common core standards about solving linear equations and inequalities, defines linear and quadratic equations, explains principles and methods for solving linear and quadratic equations, provides examples of checking solutions, and lists helpful websites for additional practice with solving two-step equations and quadratic equations by square roots or factoring.
The Trusted Advisor service provides three types of intelligence - Focus, Inform, and Custom. Focus Intelligence includes a monthly newsletter and 4 articles focusing on a specific topic. Inform Intelligence also includes a monthly newsletter and 4 articles covering a wide range of topics. Custom Intelligence involves research commissioned by subscribers to solve specific performance issues. The service also provides support through independent advice, program critique, assessment analysis, verification, and benchmarking. It aims to help HR professionals excel by relying on a trusted source of unbiased information to grow professionally and deliver more value to their businesses.
This document provides information about analyzing a kindergarten classroom for a learning unit. There are 25 students between ages 5-6 with a variety of cognitive abilities, learning styles, and 4 ESL students. The learning objectives are for students to interpret and display data in graph form, and explain their findings. Students will work in groups to conclude what affects how high a ball bounces, create a graph, and post their conclusion and graph on a class social media site using computers and a smart board. The teacher will provide materials and oversee the experience, assessing student participation, conclusions, and graphs.
This document is a proposal from Structural Fabrications to construct a double span 25m bridge with camber linking 3 platforms at Hooton Station. It will include 3 lift shafts with stairs and motor rooms, a rigid roof cladding system, glazed windows on the bridges, and floor tiling. The steelwork will be painted to specification N1 and include handrails and connections.
Structural Fabrications (SF) provides nationwide fabrication, structural steelwork, and maintenance services for water industry projects. They offer design, fabrication, installation, and maintenance capabilities. SF has expertise in areas like fabrication, gates, covers, platforms, and stairs. They manage projects including site surveys, design, fabrication, installation, and maintenance. SF has completed numerous water industry projects at sites across the UK. They aim to meet targets through speed, flexibility, and dependability while ensuring quality and competitive pricing.
This document discusses solving linear and quadratic equations in one variable. It covers common core standards about solving linear equations and inequalities, defines linear and quadratic equations, explains principles and methods for solving linear and quadratic equations, provides examples of checking solutions, and lists helpful websites for additional practice with solving two-step equations and quadratic equations by square roots or factoring.
The Trusted Advisor service provides three types of intelligence - Focus, Inform, and Custom. Focus Intelligence includes a monthly newsletter and 4 articles focusing on a specific topic. Inform Intelligence also includes a monthly newsletter and 4 articles covering a wide range of topics. Custom Intelligence involves research commissioned by subscribers to solve specific performance issues. The service also provides support through independent advice, program critique, assessment analysis, verification, and benchmarking. It aims to help HR professionals excel by relying on a trusted source of unbiased information to grow professionally and deliver more value to their businesses.
This document provides information about analyzing a kindergarten classroom for a learning unit. There are 25 students between ages 5-6 with a variety of cognitive abilities, learning styles, and 4 ESL students. The learning objectives are for students to interpret and display data in graph form, and explain their findings. Students will work in groups to conclude what affects how high a ball bounces, create a graph, and post their conclusion and graph on a class social media site using computers and a smart board. The teacher will provide materials and oversee the experience, assessing student participation, conclusions, and graphs.
This document is a proposal from Structural Fabrications to construct a double span 25m bridge with camber linking 3 platforms at Hooton Station. It will include 3 lift shafts with stairs and motor rooms, a rigid roof cladding system, glazed windows on the bridges, and floor tiling. The steelwork will be painted to specification N1 and include handrails and connections.
Structural Fabrications (SF) provides nationwide fabrication, structural steelwork, and maintenance services for water industry projects. They offer design, fabrication, installation, and maintenance capabilities. SF has expertise in areas like fabrication, gates, covers, platforms, and stairs. They manage projects including site surveys, design, fabrication, installation, and maintenance. SF has completed numerous water industry projects at sites across the UK. They aim to meet targets through speed, flexibility, and dependability while ensuring quality and competitive pricing.
The document provides a work plan for ESR10, a fellow working on the DECIDE project, which aims to develop more potent forms of Vitamin D3 that are extremely active against leukemia cells. Over three years, ESR10 will conduct chemistry to produce Vitamin D3 compounds, analyze their structures, test their binding and activity against leukemia cells, and select the most potent compound. The plan also includes training objectives for ESR10 to develop skills, participate in workshops, and receive supervision.
UGENE is a workflow designer tool that provides a flexible and extensible pipeline for biological sequence analysis. It includes tools for multiple sequence alignment, repeat finding, homology searches, phylogenetic trees, transcription factor binding sites, and supports over 20 data formats. The UGENE workflow can be run locally, allows sharing of files between schemes, and can import data into an internal database or pass file URLs. It also enables extending the pipeline with external applications and scripts through its implementation in C and support for Python.
ITC Limited is one of India's most admired and valuable companies, with a diverse portfolio including FMCG, hotels, paperboards, and agribusiness. The company uses a formal governance structure with boards and committees to manage its varied businesses. In FMCG, ITC has leadership in cigarettes and personal care, with strong brands and a large distribution network. Its cigarettes business has high growth potential as tobacco consumption in India is much lower than global averages. ITC also operates luxury and upscale hotel brands and is India's fastest growing hotel chain.
The document analyzes the causes of World War 1, including nationalist, imperial, and ethnic rivalries between European powers. Key events leading up to the war included the assassination of Archduke Franz Ferdinand of Austria-Hungary by a Serbian nationalist in 1914, which caused Austria-Hungary to declare war on Serbia and led Germany and Russia to take opposing sides, drawing their allies into a large-scale war. The war lasted over four years and resulted in over 10 million soldier and 7 million civilian deaths.
Steven W. Anderson is an educator who advocates for technology use in classrooms. He tweets daily about using technology successfully in classrooms and shares new tech tools. He also promotes educational chats to expand discussions.
Jerry Blumengarten aims to catalog the internet for teachers and students. He is very active on Twitter, posting multiple times daily with links to educational websites and promoting educational chats. He also shares teaching tips and responds supportively to other users.
Kyle Pace believes teachers must continuously learn for classrooms to progress. He promotes an upcoming educational camp and shares articles on teaching practices. He encourages lifelong teacher learning and giving students a voice through technology.
Tom Altepeter
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
El documento propone cinco ideas para mantener limpio el centro educativo. Estas incluyen establecer reglas positivas sobre la basura, decorar los pasillos con letreros sobre higiene, colocar basureros en lugares estratégicos, orientar a los maestros para educar a los estudiantes sobre limpieza, y establecer pequeñas multas para quienes arrojen basura fuera de los basureros.
The document outlines a kindergarten lesson plan about force and motion using balls and ramps. Over six days, students will be introduced to types of motion, construct a book about motion, explore ramps and balls, collect data, and analyze their findings using iPads, an ELMO, and a smart board. Resources for the lesson include the NSTA learning center and blogs about teaching energy, force and motion.
The document discusses body image issues and eating disorders. It explores the problem of eating disorders and their effects on both those suffering from them as well as their loved ones. Common signs and symptoms are outlined. The media, social networking, and societal pressures to attain an unrealistic body ideal are examined as contributing factors. Solutions focus on family support and seeking therapy. The conclusion emphasizes that overcoming obstacles requires a close-knit support system and working together towards recovery.
Embedding design in organizations - Quality Days Conference 2019 Design4Future
An introduction to organizational design. Embedding design mindset, methods and tools in organizations to create a user-centered, agile, innovation culture.
As part of the Quality Days Conference, organized by the University of Piraeus in Athens, Greece.
Με μεγάλη επιτυχία πραγματοποιήθηκε η παρουσίαση του Επιδοτούμενου Έργου «Συνεργατικά Δίκτυα Ανοιχτής Καινοτομίας /Coopetitive Open Innovation Networks», με διακριτικό τίτλο «COINs» στις 13 Μαΐου 2015.
Την ημερίδα διοργάνωσε το Επαγγελματικό Επιμελητήριο Αθήνας με τη συνεργασία του Δήμου Αθηναίων. Την ημερίδα τίμησαν με την παρουσία τους ο ΓΓ Εμπορίου κ. Αντώνης Παπαδεράκης, ο πρόεδρος της ΓΣΕΒΕΕ, κ. Γιώργος Καββαθάς, ο πρόεδρος του Επαγγελματικού Επιμελητηρίου Πειραιώς κ. Γιώργος Μπενέτος, η πρόεδρος της Εταιρείας Ανάπτυξης και Τουρισμού του Δήμου Αθηναίων κα Μαρία Λογοθέτη, ο αναπ. Οικονομικός Επόπτης της ΕΣΕΕ κ Παύλος Πολιτάκης και πλήθος εκπρόσωποι φορέων και επιχειρήσεων.
Στόχος του έργου είναι η βελτίωση της επιχειρηματικότητας των επιχειρήσεων του Δήμου της Αθήνας, με την εισαγωγή καινοτομιών και τη δημιουργία πέντε (5) συνεργατικών σχηματισμών (clusters) σε παραδοσιακούς κλάδους (χονδρικό και λιανικό εμπόριο, επισιτισμός, ασφαλιστικοί διαμεσολαβητές, εκπαίδευση), οι οποίοι θα χρηματοδοτηθούν με 50.000€ έκαστος, για δράσεις που αφορούν τη σύσταση και αρχική λειτουργία τους, όπως π.χ. συμβουλευτικές, νομικές, φοροτεχνικές υπηρεσίες, λειτουργικά έξοδα, κ.ά.
Στην ημερίδα παρουσιάστηκε το πρόγραμμα των Συνεργατικών Δικτύων Ανοιχτής Καινοτομίας από ειδικευμένους ομιλητές και εκτέθηκε σειρά καλών πρακτικών ανοικτής καινοτομίας.
Ο κ. Αντώνης Αγγελάκης , στέλεχος του ΙΜΕ/ΓΣΕΒΕΕ παρουσίασε τις Δράσεις που υλοποιούν για τη στήριξη των επιχειρήσεων ,
Όπως:
την τεχνολογική και επιχειρηματική πληροφόρηση, τη σημασία της επιμόρφωσης, τις υπηρεσίες υποστήριξης (τεχνολογική διαμεσολάβηση, τη διανοητική ιδιοκτησία, τη συμβουλευτική υποστήριξη για τους συνεργατικούς σχηματισμούς),ενώ έκλεισε την παρουσίασή του με τις εννέα (9) περιπτώσεις επιχειρηματικών δικτύων που υποστηρίζονται από το ΙΜΕ ΓΣΕΒΕΕ.
The document provides a work plan for ESR10, a fellow working on the DECIDE project, which aims to develop more potent forms of Vitamin D3 that are extremely active against leukemia cells. Over three years, ESR10 will conduct chemistry to produce Vitamin D3 compounds, analyze their structures, test their binding and activity against leukemia cells, and select the most potent compound. The plan also includes training objectives for ESR10 to develop skills, participate in workshops, and receive supervision.
UGENE is a workflow designer tool that provides a flexible and extensible pipeline for biological sequence analysis. It includes tools for multiple sequence alignment, repeat finding, homology searches, phylogenetic trees, transcription factor binding sites, and supports over 20 data formats. The UGENE workflow can be run locally, allows sharing of files between schemes, and can import data into an internal database or pass file URLs. It also enables extending the pipeline with external applications and scripts through its implementation in C and support for Python.
ITC Limited is one of India's most admired and valuable companies, with a diverse portfolio including FMCG, hotels, paperboards, and agribusiness. The company uses a formal governance structure with boards and committees to manage its varied businesses. In FMCG, ITC has leadership in cigarettes and personal care, with strong brands and a large distribution network. Its cigarettes business has high growth potential as tobacco consumption in India is much lower than global averages. ITC also operates luxury and upscale hotel brands and is India's fastest growing hotel chain.
The document analyzes the causes of World War 1, including nationalist, imperial, and ethnic rivalries between European powers. Key events leading up to the war included the assassination of Archduke Franz Ferdinand of Austria-Hungary by a Serbian nationalist in 1914, which caused Austria-Hungary to declare war on Serbia and led Germany and Russia to take opposing sides, drawing their allies into a large-scale war. The war lasted over four years and resulted in over 10 million soldier and 7 million civilian deaths.
Steven W. Anderson is an educator who advocates for technology use in classrooms. He tweets daily about using technology successfully in classrooms and shares new tech tools. He also promotes educational chats to expand discussions.
Jerry Blumengarten aims to catalog the internet for teachers and students. He is very active on Twitter, posting multiple times daily with links to educational websites and promoting educational chats. He also shares teaching tips and responds supportively to other users.
Kyle Pace believes teachers must continuously learn for classrooms to progress. He promotes an upcoming educational camp and shares articles on teaching practices. He encourages lifelong teacher learning and giving students a voice through technology.
Tom Altepeter
The document discusses the benefits of meditation for reducing stress and anxiety. Regular meditation practice can help calm the mind and body by lowering heart rate and blood pressure. Studies have shown that meditating for just 10-20 minutes per day can have significant positive impacts on both mental and physical health over time.
El documento propone cinco ideas para mantener limpio el centro educativo. Estas incluyen establecer reglas positivas sobre la basura, decorar los pasillos con letreros sobre higiene, colocar basureros en lugares estratégicos, orientar a los maestros para educar a los estudiantes sobre limpieza, y establecer pequeñas multas para quienes arrojen basura fuera de los basureros.
The document outlines a kindergarten lesson plan about force and motion using balls and ramps. Over six days, students will be introduced to types of motion, construct a book about motion, explore ramps and balls, collect data, and analyze their findings using iPads, an ELMO, and a smart board. Resources for the lesson include the NSTA learning center and blogs about teaching energy, force and motion.
The document discusses body image issues and eating disorders. It explores the problem of eating disorders and their effects on both those suffering from them as well as their loved ones. Common signs and symptoms are outlined. The media, social networking, and societal pressures to attain an unrealistic body ideal are examined as contributing factors. Solutions focus on family support and seeking therapy. The conclusion emphasizes that overcoming obstacles requires a close-knit support system and working together towards recovery.
Embedding design in organizations - Quality Days Conference 2019 Design4Future
An introduction to organizational design. Embedding design mindset, methods and tools in organizations to create a user-centered, agile, innovation culture.
As part of the Quality Days Conference, organized by the University of Piraeus in Athens, Greece.
Με μεγάλη επιτυχία πραγματοποιήθηκε η παρουσίαση του Επιδοτούμενου Έργου «Συνεργατικά Δίκτυα Ανοιχτής Καινοτομίας /Coopetitive Open Innovation Networks», με διακριτικό τίτλο «COINs» στις 13 Μαΐου 2015.
Την ημερίδα διοργάνωσε το Επαγγελματικό Επιμελητήριο Αθήνας με τη συνεργασία του Δήμου Αθηναίων. Την ημερίδα τίμησαν με την παρουσία τους ο ΓΓ Εμπορίου κ. Αντώνης Παπαδεράκης, ο πρόεδρος της ΓΣΕΒΕΕ, κ. Γιώργος Καββαθάς, ο πρόεδρος του Επαγγελματικού Επιμελητηρίου Πειραιώς κ. Γιώργος Μπενέτος, η πρόεδρος της Εταιρείας Ανάπτυξης και Τουρισμού του Δήμου Αθηναίων κα Μαρία Λογοθέτη, ο αναπ. Οικονομικός Επόπτης της ΕΣΕΕ κ Παύλος Πολιτάκης και πλήθος εκπρόσωποι φορέων και επιχειρήσεων.
Στόχος του έργου είναι η βελτίωση της επιχειρηματικότητας των επιχειρήσεων του Δήμου της Αθήνας, με την εισαγωγή καινοτομιών και τη δημιουργία πέντε (5) συνεργατικών σχηματισμών (clusters) σε παραδοσιακούς κλάδους (χονδρικό και λιανικό εμπόριο, επισιτισμός, ασφαλιστικοί διαμεσολαβητές, εκπαίδευση), οι οποίοι θα χρηματοδοτηθούν με 50.000€ έκαστος, για δράσεις που αφορούν τη σύσταση και αρχική λειτουργία τους, όπως π.χ. συμβουλευτικές, νομικές, φοροτεχνικές υπηρεσίες, λειτουργικά έξοδα, κ.ά.
Στην ημερίδα παρουσιάστηκε το πρόγραμμα των Συνεργατικών Δικτύων Ανοιχτής Καινοτομίας από ειδικευμένους ομιλητές και εκτέθηκε σειρά καλών πρακτικών ανοικτής καινοτομίας.
Ο κ. Αντώνης Αγγελάκης , στέλεχος του ΙΜΕ/ΓΣΕΒΕΕ παρουσίασε τις Δράσεις που υλοποιούν για τη στήριξη των επιχειρήσεων ,
Όπως:
την τεχνολογική και επιχειρηματική πληροφόρηση, τη σημασία της επιμόρφωσης, τις υπηρεσίες υποστήριξης (τεχνολογική διαμεσολάβηση, τη διανοητική ιδιοκτησία, τη συμβουλευτική υποστήριξη για τους συνεργατικούς σχηματισμούς),ενώ έκλεισε την παρουσίασή του με τις εννέα (9) περιπτώσεις επιχειρηματικών δικτύων που υποστηρίζονται από το ΙΜΕ ΓΣΕΒΕΕ.
This lecture on "Management of technology and innovation" is part of the course "Topics of Advanced Management", for the MBA provided by NTUA, as I presented it in class in 2016 (in Greek).
1. Service Design
Alexandra Velnidou
Production & Management Engineer
2. “The best way to predict the future is to design it.”
Richard Buckminster Fuller
March 2012 Alexandra Velnidou | Service Design
3. Overview
What is Service Design?
Two projects in Healthcare Sector:
Emergency Rooms Department
at a Greek General Hospital
| thesis |
Smoking Cessation Clinic
of Anti-smoking Association in Serres
| work in progress |
March 2012 Alexandra Velnidou | Service Design