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Computación y señales sociales
                     Jordi Vitrià
              Universitat de Barcelona
      Departament de Matemàtica Aplicada i Anàlisi
                         &
          Centre de Visió per Computador
Computación y señales sociales
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                  Index



     A new look to human behavior

A new opportunity for machine perception
A new opportunity for machine perception

        Social Signals Processing
        Social Signals Processing
Computación y señales sociales
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  A new look to human behavior
     Racism and racial segregation.

         The thin‐slice theory
                             y

 FROM TWO APPARENTLY NON CONNECTED 
 FROM TWO APPARENTLY NON‐CONNECTED
TOPICS TO A NEW COMPUTING PARADIGM…
Computación y señales sociales
                                                       Pág. 6




    Thomas C. Schelling,
2005 Economy Nobel Laureate
Computación y señales sociales
                                                          Pág. 7




Nobel Prize winner Thomas C. Schelling in a 1971
article applied game theory to explain on a
                                      explain,
hypothetical level, how racially mixed neighborhoods
could quickly become segregated even if the people
                       segregated,
involved are not very segregationist.
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  THE BIRTH OF SOCIAL PHYSICS/NETWORK SCIENCE

Schelling’s game implies that social outcomes needn’t, 
  at least in some cases, reflect in any obvious way the 
     l     i                fl i          b i         h
  desires or intentions, habits or attitudes of anyone 
  at all.
   t ll

His implicit point is that social happenings  can have 
Hi i li i      i i h          i lh      i         h
  simple origins and are subject to laws not unlike 
  those of physics (complexity, network analysis, 
  small world effects, power laws, etc.)
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Computación y señales sociales
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Nalini Ambady & the Thin Slice Theory
Computación y señales sociales
                                                                  Pág. 12



                     THE EXPERIMENT

In a 1993 study published in the Journal of Personality and Social
Psychology (V l 64 N 3) A b d and a colleague videotaped
P h l       (Vol. 64, No. 3), Ambady d         ll        id t   d
13 graduate teaching fellows as they taught their classes.

She then took three random 10‐second clips from each tape,
combined them into one 30‐second clip for each teacher and
showed the silent clips to students who did not know the
teachers. Students assigned a rate to each teacher.
                       g
                                                 THIN SLICE of BEHAVIOR

Then, Ambady correlated that rating with the teachers' end‐of‐
    ,        y                      g
semester evaluations from actual students.
Computación y señales sociales
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                     THE RESULT
                     THE RESULT


"We were shocked at how high the correlation
                               g
was," she says. It was 0.76. In social psychology
anything above 0.6 is considered very strong.
  y    g                            y      g


These results have been re‐validated in several experiments
and extended to other tasks and environments.
Computación y señales sociales
                                                                                Pág. 14



     THIN SLICING and PERCEPTION
What is important is not what we say but 
 how we behave d i
 h        b h    during the interaction.
                         h i        i
     Voice             Face                                 Body

     Characteristics   Expressions                          Head Postures
     Pitch             Frowningg
     Loudness                                               Head Nod
                                                            Head Nod
                       Smiling                              Head Shake
     Speaking rate     Lip‐Pout
     Turn taking                                            Head Tilt‐back
                       Tense‐Mouth                          …
     …                 …
                                                            Body Gestures
                                                               y

                       Gaze                                 Shoulder shrug
                                                            Forward lean
                       Who is she looking at?               Hand behind head
                       Gaze dynamics                        …
                       Conjugate lateral eye movement
                       Fast blink
                       … 
Computación y señales sociales
                                                       Pág. 15



            THIN SLICING THEORY
Thin slices have been shown to have predictive
validity in a number of different contexts:

  • teaching (teacher expectancy on students
    teaching (teacher expectancy on students, 
  teacher bias, teacher effectiveness), 
  • learning (student achievement),
    learning (student achievement), 
  • job performance (telephone operators, sales 
  managers, management consultants),  
  managers, management consultants),
  • employment interviews, 
  • health care (doctors effectiveness, patient
    health care (doctors effectiveness, patient 
  satisfaction), etc. 
Computación y señales sociales
                                                            Pág. 16



               THIN SLICING THEORY

One of the most impressive examples of thin slices
of   data   predicting     important,  long‐term
consequences is marital research conducted by
Gottman and his colleagues.

Carrère and Gottman (1999) were able to predict
marital outcomes over a six year period based on
human social signaling micro‐coding over just the
first 3 minutes of a marital conflict (i.e., a thin slice
of expressive behavior).
Computación y señales sociales
                                                                Pág. 17




• Importance interest and other social attitudes are reflected in
  Importance, interest and other social attitudes are reflected in 
speaking style and body language.
• People automatically perceive this information and can use it 
     p                yp
to accurately predict behavior (even being unaware of it!).
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Computación y señales sociales
                        Pág. 19
Computación y señales sociales
                                             Pág. 20




Are we taking about emotions?
Are we taking about emotions?
Computación y señales sociales
                                            Pág. 21


   Paul Ekman




Are we taking about emotions?
Computación y señales sociales
                                                                           Pág. 22


P. Ekman is the most well‐known advocate of this approach, which is based
roughly on the theory that people perceive others’ emotions through
stereotyped displays of facial expression, tone of voice, etc.

The simplicity and perceptual grounding of this theory has recently given rise
to considerable interest in the computational literature .




                   Are we taking about emotions?
Computación y señales sociales
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Computación y señales sociales
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                      Conclusions
1. Social psychology, behavioral economics and other
   experimental social sciences h
         i      l   i l i        have shown that some
                                       h        h
   interesting human behaviors are not directly related to
   our conscious experience but are driven by rather
                  experience,
   “simple” unconscious decision mechanisms.
2. Moreover,
2 Moreover some of these decision mechanisms are based
   on the (unconscious) perception of social signals that are
   (
   (unconsciously) emitted by all of us when interacting with
                y)          y                          g
   others.
3.
3 These two approaches defy the classical “cognitive
                                                cognitive
   science” approach for understanding human behavior.
Computación y señales sociales
                                                           Pág. 25



                    Conclusions

A fundamental assumption of cognitive science is that
the individual is the correct unit of analysis for
understanding human intelligence.

These approaches present evidence that the social
networks containing the individuals are an important
additional unit of analysis, and that this `network
intelligence’ is significantly mediated by non‐linguistic
processes.
Computación y señales sociales
                                          Pág. 26




  And what about computer 
   perception of the world?

A new opportunity for machine 
A new opportunity for machine
         p
         perception
              p
Computación y señales sociales
                                                         Pág. 27




    The Original Sin of Computer Vision
    The Original Sin of Computer Vision
Computer Vision models are based/inspired in
cognitive models from the beginning (Marr & the
theory of reconstruction)
          reconstruction).

This models are based on the individual and do not
                                 individual,
consider the social world in which we live.

People is considered just an another “object” that can
be identified tracked etc
   identified, tracked, etc.
Computación y señales sociales
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One legend in AI: In 1967 Marvin Minsky assigned a graduate student (Gerald Sussman) to the 
problem of computer vision, believing that the problem could be largely solved within one 
summer.
Computación y señales sociales
                                                                                  Pág. 29

  The summer project was not successful, but its approach to solve the problem 
  has not changed a lot from then….



                             Definition: 
As a scientific discipline, computer vision is concerned with the
theory and technology for building artificial systems that obtain
information from images. The image data can take many forms,
such as a video sequence, views from multiple cameras, or multi‐
dimensional d t f
di     i    l data from a medical scanner.
                              di l



             obtain information from images 
                            = 
                physical word description
Computación y señales sociales
                                                                 Pág. 30




From David Marr s book: Vision, 1982. 
From David Marr's book: Vision 1982
Computación y señales sociales
                                                                  Pág. 31



          What about understanding people?
                  THE CANONICAL VIEW
1. There is a great need for computer programs that can 
1 Th      i         t     df           t             th t
   describe and predict people activities from video, 
2. This is difficult to do, because it is hard to identify and
   This is difficult to do, because it is hard to identify and 
   track people in video sequences, because we have no 
   common vocabulary for describing what people are 
   doing, and because the interpretation of what people 
   are doing depends very strongly on context. 
That’s true, but this is not the whole truth: there is 
also a lack of appropriate models for understanding 
                pp p                                 g
            people and their social world.
Computación y señales sociales
                                                    Pág. 32




Artificial Human Perception is focused on:
Artificial H man Perception is foc sed on

  Identity, gender, ethnicity, age, etc.
               Emotions
               Activities
      Gestures (for interaction)
      Gestures (for interaction)

     But this model of human behavior 
              is not complete…
Computación y señales sociales
                                                                                                                                                                Pág. 33




From: A.Vinciarelli, M.Pantic, H.Boulard, Social signal processing: Survey of an emerging domain,  Image and Vision Computing, Volume 27, Issue 12, November 
2009, Pages 1743‐1759 
Computación y señales sociales
                                                                           Pág. 34




                     Social Signals


Voice             Face                                Body


Characteristics   Expressions                         Head Postures

Pitch             Frowning                            Head Nod
Loudness          Smiling                             Head Shake
Speaking rate     Lip‐Pout                            Head Tilt‐back
…                 Tense‐Mouth
                  Tense Mouth                         …
                  …
                                                      Body Gestures

                  Gaze                                Shoulder shrug
                                                      Forward lean
                                                      Forward lean
                  Who is she looking at?              Hand behind head
                  Gaze dynamics                       …
                  Conjugate lateral eye movement
                  Fast blink
                  … 
Computación y señales sociales
                                                               Pág. 35


      What we know about social signaling?
It’s short term: People need about 30+ seconds of 
observation to infer information from it.

It’s important: there are some real social contexts where 
human decisions are mainly (but not exclusively) based 
human decisions are mainly (but not exclusively) based
on the content conveyed by this specific, non conscious
communication channel between humans.

It’s a collective game: Information is mainly encoded in 
the interaction dynamics (voice and gestures = nonverbal 
 h               d         (       d                   b l
cues).
                                   Arms, body, face, eyes...
   Turn‐taking, emphasys, 
Computación y señales sociales
                                                                  Pág. 36


We can built social signal detectors by analyzing speech and
    body movements
         movements.
This signals can be aggregated in communicative patterns
    (some of them were proposed by Charles Darwin!)

1.
1 Influence patterns (speaking pitch patterns of turn taking
                patterns (speaking pitch, patterns of turn taking, 
   etc.) It is an indicator of dominance. 
2. Activity patterns (energy expended in the communication) It 
 .            patterns (energy expended in the communication) It
   is an indicator of interest and excitement. 
3. Mimicry patterns (reflexive copying of smiles, interjections, 
             yp                     py g                  j
   head nodding) It is an indicator of empathy.
4. Consistency (emphasys and timing). It is an indicator of 
   determination (+) and openess (‐).
Computación y señales sociales
                                                        Pág. 37




                    Functions
                    F    i

1. Forming impressions.
2. Expressing emotions.
3. Sending relational messages (power, persuasion,
   dominance, deception…)
   dominance deception )
4. Managing interactions.
5. Etc.
Computación y señales sociales
                                                                                                                                                                                       Pág. 38


Social cues       Example social behaviours                                                                                                       Tech.
                      Emotion          Personality          Status          Dominance         Persuasion         Regulation          Rapport       Speech analysis   Computer vision   Biometry

Physical appearance
Height                                                        √                  √                                                                                           √            √
Attractiveness                              √                 √                  √                 √                                    √                                    √            √
Body shape                                  √                                    √                                                                                           √            √



Gesture and posture
Hand gestures            √                  √                                                      √                 √                  √                                    √            √
Posture                  √                  √                 √                  √                 √                 √                  √                                    √            √
Walking                                     √                 √                  √                                                                                           √            √


Face and eyes behaviour
Facial
                      √                     √                 √                  √                 √                 √                  √                                    √            √
expressions

Gaze behaviour           √                  √                 √                  √                 √                 √                  √                                    √

Focus of
                         √                  √                 √                  √                 √                 √                  √                                    √
attention


Vocal behaviour
Prosody                  √                  √                                    √                 √                                    √                 √
Turn taking              √                  √                 √                  √                                   √                  √                 √

Vocal outbursts          √                  √                                    √                 √                 √                  √                 √
Silence                  √                                    √                                                                         √                 √


Space and environment
Distance              √                     √                 √                                    √                                    √                                    √
Seating
                                                                                 √                 √                                    √                                    √
arrangement

 From: A.Vinciarelli, M.Pantic, H.Boulard, Social signal processing: Survey of an emerging domain,  Image and Vision Computing, Volume 27, Issue 12, November 2009, Pages 1743‐1759 
Computación y señales sociales
                                        Pág. 39




Social Signal Processing
Computación y señales sociales
                                                           Pág. 40




                         How?
                         H ?

1. Processing real‐time video/audio and detecting and
   analyzing social signals.
2. Building rich descriptions from these signals (social
   messages).
          g )
3. Understanding syntax and semantics of social
   messages (social language) by mining examples and
   learning to predict.
Computación y señales sociales
                                                      Pág. 41




        Example: Reading
        Example: Reading Faces

•   Demographics: Identity, age, gender…
•   Emotional Expressions
•   Lip Reading
•   ?
Computación y señales sociales
                                         Pág. 42



Reading Faces

     People automatically evaluate faces on 
     multiple trait dimensions and these
                    dimensions,  and these 
     evaluations predict important social 
     outcomes, ranging from electoral success 
     to sentencing decisions. 
     to sentencing decisions
     Aggressiveness, dominance, confidence, 
     attractiveness, trustworthiness, 
     attractiveness, trustworthiness,
     competence, etc.
Computación y señales sociales
                                    Pág. 43




Dominance
Computación y señales sociales
                                 Pág. 44




Competence
Computación y señales sociales
                        Pág. 45
Computación y señales sociales
                                 Pág. 46




 Body Behavior + Non Verbal Speech
 Body Behavior + Non Verbal Speech
               (MIT)


1. Speed dating prediction.
2. Call center customer 
2 Call center customer
   satisfaction.
3. One‐minute elevator 
3 “One minute elevator
   pitch” assessment.
4. Depression monitoring.
4 Depression monitoring
5. Etc.
Computación y señales sociales
                             Pág. 47




In these scenarios, 
   we can get an 
   we can get an
     outcome 
 prediction with a 
 level of accuracy 
 level of accuracy
 between 80 and 
        90%
Computación y señales sociales
                                                                Pág. 48



     Organization Dynamics:

Other experiments show that it is
p
possible to identify:
                   y

   •Connectors and central people
   in a social network
             l       k
   •The boss in an organization
   •The leader of a team
   •The outcome of negotiations
   •The degree of persuasiveness in
   speech                              Automatically captured group 
   •Group affiliations
          p                                     dynamics
Computación y señales sociales
                                            Pág. 49



Long term behavior analysis
Computación y señales sociales
                                            Pág. 50



Long term behavior analysis
Computación y señales sociales
                                      Pág. 51



Agitation in ICU
Computación y señales sociales
                                                              Pág. 52



      Dominance in computer mediated discussions
   Data
      Blogging heads New 
               gg g
        York Times data base 
        (http://video.nytimes.com/)
   Experiments
      Observers inquiry
      Manual test
      Automatic test
   Signals
    Si      l
      Head nodding
      Speaking time (A/V)
      SSuccessful     f l
        interruptions
      Floor grabbing
      Gesticulation
                  i l i
                                                                  52
Computación y señales sociales
                                                                             Pág. 53


        Social Signals and Reality Shows
        Can we predict who will be fired?
        Can we predict who will be fired?
                        :




The Apprentice is a reality television show that originated in the United
States on NBC. Billed as "The Ultimate Job Interview," the show depicted a
group of 15‐18 businessmen and ‐women competing in an elimination‐style
competition for a one‐year, $250,000 job of running one of host and
executive producer Donald Trump's companies.
Computación y señales sociales
                                                                    Pág. 54




                         Conclusions
•   Social signal processing can contribute to the understanding of the
    role of non‐verbal behaviour during social interactions (a new tool
    for social sciences).

•   The range of application areas for socially aware systems touches
    on many aspects of computing, and as computing becomes more
    ubiquitous, practically every aspect of i
     bi i            i ll                   f interaction with objects,
                                                      i    i h bj
    and the environment, as well as human‐human interaction will
    make use of these techniques (situated communication support
                              q     (                            pp
    tools, human‐computer interaction tools, intelligent tutoring
    systems, telecommunication facilities, intelligent multimedia
    servers,
    ser ers health monitorin s stems intelli ent robots )
                   monitoring systems, intelligent
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Computación y señales sociales

  • 1. Bla, bla, bla Computación y señales sociales Jordi Vitrià Universitat de Barcelona Departament de Matemàtica Aplicada i Anàlisi & Centre de Visió per Computador
  • 4. Computación y señales sociales Pág. 4 Index A new look to human behavior A new opportunity for machine perception A new opportunity for machine perception Social Signals Processing Social Signals Processing
  • 5. Computación y señales sociales Pág. 5 A new look to human behavior Racism and racial segregation. The thin‐slice theory y FROM TWO APPARENTLY NON CONNECTED  FROM TWO APPARENTLY NON‐CONNECTED TOPICS TO A NEW COMPUTING PARADIGM…
  • 6. Computación y señales sociales Pág. 6 Thomas C. Schelling, 2005 Economy Nobel Laureate
  • 7. Computación y señales sociales Pág. 7 Nobel Prize winner Thomas C. Schelling in a 1971 article applied game theory to explain on a explain, hypothetical level, how racially mixed neighborhoods could quickly become segregated even if the people segregated, involved are not very segregationist.
  • 9. Computación y señales sociales Pág. 9 THE BIRTH OF SOCIAL PHYSICS/NETWORK SCIENCE Schelling’s game implies that social outcomes needn’t,  at least in some cases, reflect in any obvious way the  l i fl i b i h desires or intentions, habits or attitudes of anyone  at all. t ll His implicit point is that social happenings  can have  Hi i li i i i h i lh i h simple origins and are subject to laws not unlike  those of physics (complexity, network analysis,  small world effects, power laws, etc.)
  • 11. Computación y señales sociales Pág. 11 Nalini Ambady & the Thin Slice Theory
  • 12. Computación y señales sociales Pág. 12 THE EXPERIMENT In a 1993 study published in the Journal of Personality and Social Psychology (V l 64 N 3) A b d and a colleague videotaped P h l (Vol. 64, No. 3), Ambady d ll id t d 13 graduate teaching fellows as they taught their classes. She then took three random 10‐second clips from each tape, combined them into one 30‐second clip for each teacher and showed the silent clips to students who did not know the teachers. Students assigned a rate to each teacher. g THIN SLICE of BEHAVIOR Then, Ambady correlated that rating with the teachers' end‐of‐ , y g semester evaluations from actual students.
  • 13. Computación y señales sociales Pág. 13 THE RESULT THE RESULT "We were shocked at how high the correlation g was," she says. It was 0.76. In social psychology anything above 0.6 is considered very strong. y g y g These results have been re‐validated in several experiments and extended to other tasks and environments.
  • 14. Computación y señales sociales Pág. 14 THIN SLICING and PERCEPTION What is important is not what we say but  how we behave d i h b h during the interaction. h i i Voice Face Body Characteristics Expressions Head Postures Pitch Frowningg Loudness Head Nod Head Nod Smiling Head Shake Speaking rate Lip‐Pout Turn taking Head Tilt‐back Tense‐Mouth … … … Body Gestures y Gaze Shoulder shrug Forward lean Who is she looking at? Hand behind head Gaze dynamics … Conjugate lateral eye movement Fast blink … 
  • 15. Computación y señales sociales Pág. 15 THIN SLICING THEORY Thin slices have been shown to have predictive validity in a number of different contexts: • teaching (teacher expectancy on students teaching (teacher expectancy on students,  teacher bias, teacher effectiveness),  • learning (student achievement), learning (student achievement),  • job performance (telephone operators, sales  managers, management consultants),   managers, management consultants), • employment interviews,  • health care (doctors effectiveness, patient health care (doctors effectiveness, patient  satisfaction), etc. 
  • 16. Computación y señales sociales Pág. 16 THIN SLICING THEORY One of the most impressive examples of thin slices of data predicting important, long‐term consequences is marital research conducted by Gottman and his colleagues. Carrère and Gottman (1999) were able to predict marital outcomes over a six year period based on human social signaling micro‐coding over just the first 3 minutes of a marital conflict (i.e., a thin slice of expressive behavior).
  • 17. Computación y señales sociales Pág. 17 • Importance interest and other social attitudes are reflected in Importance, interest and other social attitudes are reflected in  speaking style and body language. • People automatically perceive this information and can use it  p yp to accurately predict behavior (even being unaware of it!).
  • 20. Computación y señales sociales Pág. 20 Are we taking about emotions? Are we taking about emotions?
  • 21. Computación y señales sociales Pág. 21 Paul Ekman Are we taking about emotions?
  • 22. Computación y señales sociales Pág. 22 P. Ekman is the most well‐known advocate of this approach, which is based roughly on the theory that people perceive others’ emotions through stereotyped displays of facial expression, tone of voice, etc. The simplicity and perceptual grounding of this theory has recently given rise to considerable interest in the computational literature . Are we taking about emotions?
  • 24. Computación y señales sociales Pág. 24 Conclusions 1. Social psychology, behavioral economics and other experimental social sciences h i l i l i have shown that some h h interesting human behaviors are not directly related to our conscious experience but are driven by rather experience, “simple” unconscious decision mechanisms. 2. Moreover, 2 Moreover some of these decision mechanisms are based on the (unconscious) perception of social signals that are ( (unconsciously) emitted by all of us when interacting with y) y g others. 3. 3 These two approaches defy the classical “cognitive cognitive science” approach for understanding human behavior.
  • 25. Computación y señales sociales Pág. 25 Conclusions A fundamental assumption of cognitive science is that the individual is the correct unit of analysis for understanding human intelligence. These approaches present evidence that the social networks containing the individuals are an important additional unit of analysis, and that this `network intelligence’ is significantly mediated by non‐linguistic processes.
  • 26. Computación y señales sociales Pág. 26 And what about computer  perception of the world? A new opportunity for machine  A new opportunity for machine p perception p
  • 27. Computación y señales sociales Pág. 27 The Original Sin of Computer Vision The Original Sin of Computer Vision Computer Vision models are based/inspired in cognitive models from the beginning (Marr & the theory of reconstruction) reconstruction). This models are based on the individual and do not individual, consider the social world in which we live. People is considered just an another “object” that can be identified tracked etc identified, tracked, etc.
  • 28. Computación y señales sociales Pág. 28 One legend in AI: In 1967 Marvin Minsky assigned a graduate student (Gerald Sussman) to the  problem of computer vision, believing that the problem could be largely solved within one  summer.
  • 29. Computación y señales sociales Pág. 29 The summer project was not successful, but its approach to solve the problem  has not changed a lot from then…. Definition:  As a scientific discipline, computer vision is concerned with the theory and technology for building artificial systems that obtain information from images. The image data can take many forms, such as a video sequence, views from multiple cameras, or multi‐ dimensional d t f di i l data from a medical scanner. di l obtain information from images  =  physical word description
  • 30. Computación y señales sociales Pág. 30 From David Marr s book: Vision, 1982.  From David Marr's book: Vision 1982
  • 31. Computación y señales sociales Pág. 31 What about understanding people? THE CANONICAL VIEW 1. There is a great need for computer programs that can  1 Th i t df t th t describe and predict people activities from video,  2. This is difficult to do, because it is hard to identify and This is difficult to do, because it is hard to identify and  track people in video sequences, because we have no  common vocabulary for describing what people are  doing, and because the interpretation of what people  are doing depends very strongly on context.  That’s true, but this is not the whole truth: there is  also a lack of appropriate models for understanding  pp p g people and their social world.
  • 32. Computación y señales sociales Pág. 32 Artificial Human Perception is focused on: Artificial H man Perception is foc sed on Identity, gender, ethnicity, age, etc. Emotions Activities Gestures (for interaction) Gestures (for interaction) But this model of human behavior  is not complete…
  • 33. Computación y señales sociales Pág. 33 From: A.Vinciarelli, M.Pantic, H.Boulard, Social signal processing: Survey of an emerging domain,  Image and Vision Computing, Volume 27, Issue 12, November  2009, Pages 1743‐1759 
  • 34. Computación y señales sociales Pág. 34 Social Signals Voice Face Body Characteristics Expressions Head Postures Pitch Frowning Head Nod Loudness Smiling Head Shake Speaking rate Lip‐Pout Head Tilt‐back … Tense‐Mouth Tense Mouth … … Body Gestures Gaze Shoulder shrug Forward lean Forward lean Who is she looking at? Hand behind head Gaze dynamics … Conjugate lateral eye movement Fast blink … 
  • 35. Computación y señales sociales Pág. 35 What we know about social signaling? It’s short term: People need about 30+ seconds of  observation to infer information from it. It’s important: there are some real social contexts where  human decisions are mainly (but not exclusively) based  human decisions are mainly (but not exclusively) based on the content conveyed by this specific, non conscious communication channel between humans. It’s a collective game: Information is mainly encoded in  the interaction dynamics (voice and gestures = nonverbal  h d ( d b l cues). Arms, body, face, eyes... Turn‐taking, emphasys, 
  • 36. Computación y señales sociales Pág. 36 We can built social signal detectors by analyzing speech and body movements movements. This signals can be aggregated in communicative patterns (some of them were proposed by Charles Darwin!) 1. 1 Influence patterns (speaking pitch patterns of turn taking patterns (speaking pitch, patterns of turn taking,  etc.) It is an indicator of dominance.  2. Activity patterns (energy expended in the communication) It  . patterns (energy expended in the communication) It is an indicator of interest and excitement.  3. Mimicry patterns (reflexive copying of smiles, interjections,  yp py g j head nodding) It is an indicator of empathy. 4. Consistency (emphasys and timing). It is an indicator of  determination (+) and openess (‐).
  • 37. Computación y señales sociales Pág. 37 Functions F i 1. Forming impressions. 2. Expressing emotions. 3. Sending relational messages (power, persuasion, dominance, deception…) dominance deception ) 4. Managing interactions. 5. Etc.
  • 38. Computación y señales sociales Pág. 38 Social cues Example social behaviours Tech. Emotion Personality Status Dominance Persuasion Regulation Rapport Speech analysis Computer vision Biometry Physical appearance Height √ √ √ √ Attractiveness √ √ √ √ √ √ √ Body shape √ √ √ √ Gesture and posture Hand gestures √ √ √ √ √ √ √ Posture √ √ √ √ √ √ √ √ √ Walking √ √ √ √ √ Face and eyes behaviour Facial √ √ √ √ √ √ √ √ √ expressions Gaze behaviour √ √ √ √ √ √ √ √ Focus of √ √ √ √ √ √ √ √ attention Vocal behaviour Prosody √ √ √ √ √ √ Turn taking √ √ √ √ √ √ √ Vocal outbursts √ √ √ √ √ √ √ Silence √ √ √ √ Space and environment Distance √ √ √ √ √ √ Seating √ √ √ √ arrangement From: A.Vinciarelli, M.Pantic, H.Boulard, Social signal processing: Survey of an emerging domain,  Image and Vision Computing, Volume 27, Issue 12, November 2009, Pages 1743‐1759 
  • 39. Computación y señales sociales Pág. 39 Social Signal Processing
  • 40. Computación y señales sociales Pág. 40 How? H ? 1. Processing real‐time video/audio and detecting and analyzing social signals. 2. Building rich descriptions from these signals (social messages). g ) 3. Understanding syntax and semantics of social messages (social language) by mining examples and learning to predict.
  • 41. Computación y señales sociales Pág. 41 Example: Reading Example: Reading Faces • Demographics: Identity, age, gender… • Emotional Expressions • Lip Reading • ?
  • 42. Computación y señales sociales Pág. 42 Reading Faces People automatically evaluate faces on  multiple trait dimensions and these dimensions,  and these  evaluations predict important social  outcomes, ranging from electoral success  to sentencing decisions.  to sentencing decisions Aggressiveness, dominance, confidence,  attractiveness, trustworthiness,  attractiveness, trustworthiness, competence, etc.
  • 43. Computación y señales sociales Pág. 43 Dominance
  • 44. Computación y señales sociales Pág. 44 Competence
  • 46. Computación y señales sociales Pág. 46 Body Behavior + Non Verbal Speech Body Behavior + Non Verbal Speech (MIT) 1. Speed dating prediction. 2. Call center customer  2 Call center customer satisfaction. 3. One‐minute elevator  3 “One minute elevator pitch” assessment. 4. Depression monitoring. 4 Depression monitoring 5. Etc.
  • 47. Computación y señales sociales Pág. 47 In these scenarios,  we can get an  we can get an outcome  prediction with a  level of accuracy  level of accuracy between 80 and  90%
  • 48. Computación y señales sociales Pág. 48 Organization Dynamics: Other experiments show that it is p possible to identify: y •Connectors and central people in a social network l k •The boss in an organization •The leader of a team •The outcome of negotiations •The degree of persuasiveness in speech Automatically captured group  •Group affiliations p dynamics
  • 49. Computación y señales sociales Pág. 49 Long term behavior analysis
  • 50. Computación y señales sociales Pág. 50 Long term behavior analysis
  • 51. Computación y señales sociales Pág. 51 Agitation in ICU
  • 52. Computación y señales sociales Pág. 52 Dominance in computer mediated discussions  Data  Blogging heads New  gg g York Times data base  (http://video.nytimes.com/)  Experiments  Observers inquiry  Manual test  Automatic test  Signals Si l  Head nodding  Speaking time (A/V)  SSuccessful f l interruptions  Floor grabbing  Gesticulation i l i 52
  • 53. Computación y señales sociales Pág. 53 Social Signals and Reality Shows Can we predict who will be fired? Can we predict who will be fired? : The Apprentice is a reality television show that originated in the United States on NBC. Billed as "The Ultimate Job Interview," the show depicted a group of 15‐18 businessmen and ‐women competing in an elimination‐style competition for a one‐year, $250,000 job of running one of host and executive producer Donald Trump's companies.
  • 54. Computación y señales sociales Pág. 54 Conclusions • Social signal processing can contribute to the understanding of the role of non‐verbal behaviour during social interactions (a new tool for social sciences). • The range of application areas for socially aware systems touches on many aspects of computing, and as computing becomes more ubiquitous, practically every aspect of i bi i i ll f interaction with objects, i i h bj and the environment, as well as human‐human interaction will make use of these techniques (situated communication support q ( pp tools, human‐computer interaction tools, intelligent tutoring systems, telecommunication facilities, intelligent multimedia servers, ser ers health monitorin s stems intelli ent robots ) monitoring systems, intelligent