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Table of Contents
 Introduction
 About me
 Past work Experience
 Strength
 Academic Details
 Skills
 Profile
 Contact
Introduction
 Type of duties and responsibilities I was into and my behaviour towards
every aspect of life and professional tasks
 Includes my learnings and knowledge that I gained for being as IT
professional.
 Tells about every aspect of my personal and professional life including my
strengths and skills
Who You are
 I Akashdeep Kaur, I.T expertise living in Canada for my post-graduation in Information
Technology Business analysis.
 I made a habit to learn about technologies which directly or indirectly are related to my
field of study
 My passion is to know and gain knowledge about what is upcoming and how this is
going to affect the work culture
 my ways of thinking to any problem, lifestyle and tasks has become more strategic,
planned and creative
Past Work Experience
 INFOSYS Panchkula, India (Sep 2015 to Jan 2016)
 Designated as an IT Support and Troubleshooting Assistant
 I was handling the troubleshooting and maintenance department of
computer systems and servers.
 Diagnose, troubleshoot, resolve a range of software, hardware and
connectivity issues
 Moreover, worked on built-in software to analyse and detect problems
and managing the problems strategically.
Contd..
 Petro Canada, Kitchener, Canada (Dec 2017 to Apr 2018)
 Worked as a Customer Service Representative
 Developed Interpersonal Skills by working part time in a customer service-
oriented environment.
 Executed inventory and stocking of goods and merchandise inside the
store.
Strengths
 POSITIVITY
Problems and tasks are easily done when I think positive and take every
task in such a way that it can be done in a better way.
 ACHIEVEMENTS
It encourages me to learn more and take best out of my knowledge to
achieve great heights in my life.
 SMART WORK
My success process starts with hard work with smart work. Thinking
smartly can make different ways to approach any task in better and strategic
way.
Academic Details
 Information Technology Business Analysis (Expected to complete in 2019)
Conestoga College of Ontario, Kitchener, ON
 Bachelors in Engineering, Information Technology (Aug 2012 -May 2015)
SLIET Deemed University, Longowal, Punjab, India
 Diploma in Computer Applications (Aug 2010 – May 2012)
SLIET Deemed University, Longowal, Punjab, India
Skills
Technical Skills
 Hands on MS Office and related software like MS PowerPoint, MS Excel,
MS Word and MS Visio.
 Hands on HTML for basic web designing
 Practical experience on Gephi tool, Power BI, MS Visio and Visual basics.
 Planning and implanting servers like SQL server Management Studio.
Contd..
Soft Skills
 Good communication skills to communicate with management and team
members
 Excellent Leadership skills to work in goal-oriented environment.
 Management and organising skills
 Problem solving and analytical thinking skills
Profile
 I.T professional
Worked as an IT support in Infosys for maintaining and handling
troubleshooting department.
 Tech support Associate
Worked in e-clerks as a tech support associate to handle the problems of
American customers regarding their system hardware problems.
 Skill Set
Troubleshooting and escalating critical issues for swift resolutions
Contact
 Name: Akashdeep
 Phone Number: 2268982359
 E-mail Address: akashdeepkaur27@gmail.com
 Postal Address: 42 Amherst Drive Kitchener, Ontario, Canada N2P1C9
 LinkedIn: https://www.linkedin.com/in/akashdeep-akashdeep-63a95a171/
 Facebook: https://www.facebook.com/akashdeep.kaur.75
THANK YOU

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Akashdeep

  • 1.
  • 2. Table of Contents  Introduction  About me  Past work Experience  Strength  Academic Details  Skills  Profile  Contact
  • 3. Introduction  Type of duties and responsibilities I was into and my behaviour towards every aspect of life and professional tasks  Includes my learnings and knowledge that I gained for being as IT professional.  Tells about every aspect of my personal and professional life including my strengths and skills
  • 4. Who You are  I Akashdeep Kaur, I.T expertise living in Canada for my post-graduation in Information Technology Business analysis.  I made a habit to learn about technologies which directly or indirectly are related to my field of study  My passion is to know and gain knowledge about what is upcoming and how this is going to affect the work culture  my ways of thinking to any problem, lifestyle and tasks has become more strategic, planned and creative
  • 5. Past Work Experience  INFOSYS Panchkula, India (Sep 2015 to Jan 2016)  Designated as an IT Support and Troubleshooting Assistant  I was handling the troubleshooting and maintenance department of computer systems and servers.  Diagnose, troubleshoot, resolve a range of software, hardware and connectivity issues  Moreover, worked on built-in software to analyse and detect problems and managing the problems strategically.
  • 6. Contd..  Petro Canada, Kitchener, Canada (Dec 2017 to Apr 2018)  Worked as a Customer Service Representative  Developed Interpersonal Skills by working part time in a customer service- oriented environment.  Executed inventory and stocking of goods and merchandise inside the store.
  • 7. Strengths  POSITIVITY Problems and tasks are easily done when I think positive and take every task in such a way that it can be done in a better way.  ACHIEVEMENTS It encourages me to learn more and take best out of my knowledge to achieve great heights in my life.  SMART WORK My success process starts with hard work with smart work. Thinking smartly can make different ways to approach any task in better and strategic way.
  • 8. Academic Details  Information Technology Business Analysis (Expected to complete in 2019) Conestoga College of Ontario, Kitchener, ON  Bachelors in Engineering, Information Technology (Aug 2012 -May 2015) SLIET Deemed University, Longowal, Punjab, India  Diploma in Computer Applications (Aug 2010 – May 2012) SLIET Deemed University, Longowal, Punjab, India
  • 9. Skills Technical Skills  Hands on MS Office and related software like MS PowerPoint, MS Excel, MS Word and MS Visio.  Hands on HTML for basic web designing  Practical experience on Gephi tool, Power BI, MS Visio and Visual basics.  Planning and implanting servers like SQL server Management Studio.
  • 10. Contd.. Soft Skills  Good communication skills to communicate with management and team members  Excellent Leadership skills to work in goal-oriented environment.  Management and organising skills  Problem solving and analytical thinking skills
  • 11. Profile  I.T professional Worked as an IT support in Infosys for maintaining and handling troubleshooting department.  Tech support Associate Worked in e-clerks as a tech support associate to handle the problems of American customers regarding their system hardware problems.  Skill Set Troubleshooting and escalating critical issues for swift resolutions
  • 12. Contact  Name: Akashdeep  Phone Number: 2268982359  E-mail Address: akashdeepkaur27@gmail.com  Postal Address: 42 Amherst Drive Kitchener, Ontario, Canada N2P1C9  LinkedIn: https://www.linkedin.com/in/akashdeep-akashdeep-63a95a171/  Facebook: https://www.facebook.com/akashdeep.kaur.75