This document provides a summary of Ajay K. Mishra's professional experience and qualifications. It summarizes that he has over 16 years of experience in business development, supply chain management, and procurement for companies in various industries. He is currently a Senior Techno Commercial Manager at Essar Steel Ltd where he manages supply chain execution and vendor relationships. Previously he held roles in business development, operations management, and credit management for NBFC and FMCG companies. He has an MBA in marketing and degrees in chemistry and science.

1. Curriculum Vitae
AJAY K. MISHRA
Contact: 0261-6684277, Mobile: 09925221105; 07600660472
E-Mail: ajay.bp.mishra@gmail.com
Supply Chain Management, Business Development (Marketing) and Procurement Management professional
with close to 16 years of progressive experience in NBFC,FMCG and Steel Industry. Hands on experience in setting up new supply
chain and redesigning the existing supply chain for high value customers of the company.
PROFESSIONAL PROFILE
MBA with over 16+years rich experience in Business Development, Strategy Planning, Operations Management, , Credit Management,
Receivable Management, Channel Management in the Financial Services sector. Currently associated with ESSAR STEEL LTD Hazira. Strong
business acumen with skills to remain on the cutting edge; drive new business through conceptualizing strategies, augmenting & streamlining
channel networks, implementing product promotions etc. Customer focused and performance driven. Proficient in implementing systems /
procedures with proven ability to achieve financial discipline & achieve profitability. Team based management style with abilities in creating a
conducive environment to work. Exceptionally well organized with a track record that demonstrates self motivation, creativity, and initiative to
achieve both personal & corporate goals.
AREAS OF EXPERTISE
Business Development
 Analysing business potential, conceptualise & execute strategies to drive sales, augment turnover and achieve desired targets as well as
profitability of operations
 Monitoring competitor activities and devise effective counter measures.
 Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per targeted plans as well as through lead
generation.
Operations Management
 Managing back-end operations & ensuring timely collection of PDDs; insurance, registration etc.
 Ensuring speedy resolution of queries and grievances to maximize satisfaction levels; maintaining excellent relations with clients to generate
avenues for additional business.
 Generating MIS to facilitate decision making by top management.
Credit Management
 Overseeing credit screening of proposals & ensuring adherence to company norms.
 Optimizing quality of portfolio through implementing effective fraud & credit control policies.
 Gathering local market feedback to evaluate credit worthiness of clients.
Receivable Management
 Identifying high-risk loans & implementing result oriented collection plans to manage delinquency within pre-set norms.
 Appointing & managing service providers like lawyers & repossession agents.
 Filing legal cases (civil / criminal); facilitating the disposal of repossessed assets.
Branch Administration
 Preparing monthly budgets; monitoring expenses and checking variance from budgeted parameters.
 Monitoring the effective rendering of services like Facilities, Stationary, Refreshments, maintenance of Office Automation, security etc.
 Liaising with Govt Depts. and Statutory Authorities to enable smooth flow of operations.
Professional Experience
April’11 - Present Essar Steel India Limited, Hazira, Sr. Techno Commercial Manager
Essar Steel is a global integrated steel producer with an annual capacity of 10 million tonnes with a strong presence in intensive steel consuming markets of
Asia and North America. Essar Steel India is an integrated steel producer with an annual production capacity of 10 million tonnes. Essar Steel’s
manufacturing facility comprises Ore beneficiation,Pellet making, Iron making, Steel making, and Downstream facilities including Cold Rolling Mill,
Galvanizing, Pre-coated facility, Steel Processing facility, extra wide plate mill and a Pipe mill. Essar has a port that can handle 30 million tonne cargo
annually.

2. Job Profile :
 Managing the full View of Supply Chain in which execution is initiated in response to customer order (reactive). E.g. OEM ordering and Retail
Outlets.
 Working experience in SAP SD,MM Module & Project Management software
 Periodic review of inventory in hand with clear understanding of item wise economic order quantity (EOQ), Replenishment lead time, Shortage
cost, Safety Stock (SS), Reorder Point(ROP) i.e. When should an order be placed,
 Coordinated with purchase team for the procurement of raw materials and key consumables for the plant.
 Ensured the necessary availability of inventory for smooth functioning of production line by adopting the Material Requirement Planning (MRP)
strategy of Inventory Management
 Managed the Push View of Supply Chain in which execution is initiated in anticipation of customer orders (e.g. MTO scenario for HM business)
 Worked on Demand planning, Supply management, Operations Management, Inventory control, Order fulfillment, Sales & Operations Planning
(S&OP) and Business Analytics
 Designed a complete replenishment philosophy to enable Just in Time demand fulfillment to reputed auto customers across the longest supply
chain at Essar Steel India Limited
 Generated and executed monthly operational plan for a plant making 10 million tonnes of Iron .
 Key team member to decrease overall inventory in the supply chain to below 50% of original levels using lean management techniques.
 Executed day to day planning for production of Finished Goods worth 10000 cr annually, having over 1000+ different products.
 As a key team member responsible for requirement gathering, Data source selection, Logic finalization, Selection of visuals, Validation and
testing of data and finally setting up of the Central command center at ESSAR STEEL LTD, Hazira
 Business Intelligence, analytics and MIS reporting for senior management.
 Creation and generation of Request For Proposals (RFQ), Qualitative/ Quantitative Comparison sheets, ordering, expediting, Good receipt
notes and Payment requirements.
 Vendor development and vendor management.
 Analyzing purchase / service requests for technical aspects and commercial requirements
Technical Competencies
 End to end hands on experience in demand supply chain
 Hands on experience on SAP
 Business Intelligence and analytics
July’10-April 11 Essar Bulk Terminal Ltd, Hazira . Techno Commercial Manager
 Increased Revenue by maximising Asset Utilisation and Controlling costs. Negotiate with Ship Owners, Agents, and Shippers for Port Services
 Liaise with Gujarat Maritime Board
 Customs, GPCB,other Government bodies for smooth operations
 Management Committee Person for identifying new business opportunities, cost reduction and policy formulation.
 Ensure EBITDA as per the Plan and decide corrective action whenever required.
 Preparation of main terms, negotiate with customers and finalization of Port services contract including Services inside the Port with third Party
Feb’02 to Jun’10 Shriram Group Companies, Chenna,i Bhopal. Designated as Area Manager
Shriram Group Companies, Shriram group is among the leading NBFCS’ operating in India for last 40 years having a group turnover 39,500 Crores with
2210 branches all over India.
The Career Path
Feb’02-April 05 SHRIRAM TRANSPORT FINANCE CO. LTD. Sr.Marketing Officer
May 05-Mar 07 SHRIRAM CITY UNION FINANCE LTD. Territory Sales Manager
Apr’ 07-Jun10 SKI RETAIL CAPITAL LTD. Area Manager
 Increased the CAGR figure from 109% before I Joined to 132% in business over the period of 8 years
 Contributed 37% of total revenue of the group and 23% of profitability delivered to the group from Madhya Pradesh,Chattisgarh and Vidharba
Region
 Delivered annual revenue of 78 crore annually across Central India/Chhatisgarh/Maharashtra accounting for 20 percent more revenue and profit
than comparable operation in South India delivered.
 Managed team of 72 employees, including account executives, presales consultants/systems,engineers, marketers, finance Personal
 In-house revenue, profit contribution, cash, and customer satisfaction

3.  Promoted Fixed Deposit in the entire Territory of central India by developing the strong 736 active agent network
 Developed a strong Fixed Deposits base and converted the rural district into budding market of SHRIRAM GROUP
 Took Consumer Finance to another platform by introducing it into the entire Territory & developing a rural consumer market
 Handled branch operation associated with SKI General Insurance, Depository & Consumer durable finance/Two wheeler Loan
Jun’00- Feb’02 Dinshaw's Frozen food Ltd.,Nagpur Dairy Technical & Marketing Officer
 Developed a supply chain management system in Dairy products to increase revenue of 1.5 crores
 Appointed 123 new Dealers for sale Dairy Products in Nagpur
 Procurements of milk, order processing and collection of payment
 Promoted new Dairy Product plain Wholesome in 1 liters and advertise the company's product range
 Implemented new Incentive Scheme for dealers
 Credited with extra responsibility to handle the marketing team with technical support
Significant Highlights:
 Joined as a Dairy Technical Trainee & promoted to Dairy technical officer in 8 Month.
 Credited with extra responsibility to handle the marketing team with technical support
EDUCATION
Date of Birth: 18th Aug 1975
MBA (Marketing) from MPBU,Bhopal in 2000
M.Sc. (Chemistry) from Dr. Harisingh Gour Vishwavidhylaya, Sagar University, in 1997
B.Sc. (PCM) from Dr. Harisingh Gour Vishwavidhylaya, Sagar University in 1995