SlideShare a Scribd company logo
Demolishing the
Wall between
Business and IT
2
3
Information
Technology
Business
4
5
The Agile mindset The bureaucratic mindset
Goal
How work
gets done
rganizational
structure
The Law of the
Customer
The Law of the
Shareholder
Small self-organizing
team
Individual reports to bosses
who define the roles and
rules of work
Network Top-down hierarchy
6
Information
Technology
Business
“If all you have is a hammer, every problem looks like a nail”
7
Information
Technology
Business
“If all you have is a hammer, every problem looks like a nail”
Scrum
Kanban
Vision
Accounting
ROI
Market
research C#
Phyton
DevOps
UX
Cloud
Web
php
AI
Strategy
Compliance
Legal
Budgeting Data
Risk
JIRA
RESULT
ACCOUNTABILITY
COMMITMENT
CONFLICT
TRUST
Inattention
to
Avoidance of
Lack of
Fear of
Absence of
Focus on outcomes
Confront difficult
issues
Focus on
clarity &
closure
Demand debate
Be human
Tie
individual
rewards to
team
results
Take turns
hosting
status
meetings
Make
everyone
feel heard
(but don’t wait
for consensus)
Establish
team
meeting
norms
Share a
strength &
weakness
The 5 Dysfunctions of a Team
11
Information TechnologyBusiness

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Aivaras Vencevicius - demolishing the wall between business and IT