SlideShare a Scribd company logo
AI in Modern Safety Regulators
Jessie Nghiem, PhD
Energy Safe Victoria
Who are we
Energy Safe Victoria: the state’s energy safety regulator,
responsible for electricity, gas and pipelines safety.
Data and Analytics team:
- Team of 8
- Skillsets: data analysis, data modelling, BAU reporting and
advanced analytics
- In collaboration with Melbourne uni, Monash uni, Deakin uni
and CSIRO.
Featured on-going projects and future projects
1. Compliance check on e-commerce platforms
2. OCR enabled compliance check
3. Weather incident predictive model
4. Incident categorisation
5. Electrical Work on Online Service Platforms
6. Incident Forecasting model
7. Voice to text and text analytics and classifying the calls for triage.
8. RPA applications for web scraping/data pulling from online sales platforms
(eBay, Amazon, etc)
9. RPA for form processing
Compliance check on e-commerce platforms
Background
• 26% are now more willing to buy appliances online than prior to the
pandemic [Bain survey]
• 69% of total market revenue in Household Appliances segment will be
generated through online sales by 2024 [recent Statista report].
• The results of the latest stage of the project (involving 17 high-risk
categories) found 2,578 (30%) electrical products to be compliant from
8,555 listings that had a match in the database.
• The research component has been presented at ACM WSDM in Feb
this year (CORE A* conference in data science field)
• Each listing is matched to
EESS using the Model and
Brand (Trade Name)
• Model inputs:
 Textual data for pattern
matching
 Image data to determine if
the listing belongs to the
relevant category
How Does the Model Check for Compliance?
Online marketplace
Architecture diagram
How do we add value
The model facilitates audits by:
 Reducing manual checks
 Identifying irrelevant
listings (~70% not in-
category + excluded
listings)
Listings from Amazon, Catch and eBay
Total listings: 80,087
How do we add value
• A compliance officer could take ~6 years to check 100,000 listings
(approx. 50 listings / day). That can be done in a couple of hours with
this application.
Auditing Online Equipment: Stage 4 Results
Journey so far
Stage 5 –
Continuous Improvement
Discovery & Prototyping
Evaluate
Build & Iterate
Learn
Minimum
viable product
Audit products sold online
Audit products sold in-store
Crowdsource compliance
information for both online and
in-store audits
Stages 1 & 2
• Single
application to
audit online
sales
• 1 category pilot
Stages 3 & 4
• Identifying
opportunities and
challenges
• 31 categories
OCR enabled compliance check
Upload / click image
with brand and model information on the
web app
Figure 8 – OCR App Working
PC view Mobile view
Results
Architecture diagram of OCR compliance check
Weather - incident predictive model
Incident Forecasting Model
Network-related Incident Categorisation
Featured list of projects and what’s next
Projects Status Complexity Funding
OCR enabled compliance check Ready to be
operationalised
Medium External
Compliance check on
eCommerce platform
Ready to be
operationalised
High External
Network-related incident
predictive model
Ready to be
operationalised
Medium Internal
Incident categorisation Ready to be
operationalised
Medium Internal
Electrical Work on Online
Service Platforms
Under development High Internal
Incident Forecasting model Under development High Mixed
Voice to text and text analytics Under development High Internal
RPA for data collection Not started Medium Internal
RPA for form processing Not started Medium Internal
LinkedIn: https://www.linkedin.com/in/jessie-nghiem-844a9925/
Email: Jessie.Nghiem@energysaft.vic.gov.au
Q & A

More Related Content

Similar to AI in Modern Safety Regulators.pdf

Step by-step mobile testing approaches and strategies
Step by-step mobile testing approaches and strategiesStep by-step mobile testing approaches and strategies
Step by-step mobile testing approaches and strategies
Alisha Henderson
 
Rational application-security-071411
Rational application-security-071411Rational application-security-071411
Rational application-security-071411
Scott Althouse
 
Mobile Monitoring for Peak Events
Mobile Monitoring for Peak EventsMobile Monitoring for Peak Events
Mobile Monitoring for Peak Events
Perfecto by Perforce
 
AshishShrivastava_Capgemini
AshishShrivastava_CapgeminiAshishShrivastava_Capgemini
AshishShrivastava_Capgemini
Ashish Shriastava
 
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects PortfolioFelix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala
 
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects PortfolioFelix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala
 
Mobile Automation and Best Practices - Siva Sundararaman
Mobile Automation and Best Practices - Siva SundararamanMobile Automation and Best Practices - Siva Sundararaman
Mobile Automation and Best Practices - Siva Sundararaman
agilemaine
 
Success with APIs: A Checklist
Success with APIs: A ChecklistSuccess with APIs: A Checklist
Success with APIs: A Checklist
CA Technologies
 
Cost effective cyber security
Cost effective cyber securityCost effective cyber security
Cost effective cyber security
임채호 박사님
 
SAND SKILLS
SAND SKILLSSAND SKILLS
SAND SKILLS
Elkouri Abdelali
 
Spider logiccorporatepresentation
Spider logiccorporatepresentationSpider logiccorporatepresentation
Spider logiccorporatepresentation
Girish Ramachandra
 
SpiderLogic Corporate Presentation
SpiderLogic Corporate PresentationSpiderLogic Corporate Presentation
SpiderLogic Corporate Presentation
Girish Ramachandra
 
Future of Audit by Pieter de Kok
Future of Audit by Pieter de KokFuture of Audit by Pieter de Kok
Future of Audit by Pieter de Kok
drs Pieter de Kok RA
 
Integrating AI in software quality in absence of a well-defined requirements
Integrating AI in software quality in absence of a well-defined requirementsIntegrating AI in software quality in absence of a well-defined requirements
Integrating AI in software quality in absence of a well-defined requirements
Nagarro
 
Resume
ResumeResume
The Role of AI and Automation
The Role of AI and Automation The Role of AI and Automation
The Role of AI and Automation
mcoello
 
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
carlabrut
 
Building a Real-Time Security Application Using Log Data and Machine Learning...
Building a Real-Time Security Application Using Log Data and Machine Learning...Building a Real-Time Security Application Using Log Data and Machine Learning...
Building a Real-Time Security Application Using Log Data and Machine Learning...
Sri Ambati
 
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
Skyl.ai
 
Akshay_salvi_Resume (1)
Akshay_salvi_Resume (1)Akshay_salvi_Resume (1)
Akshay_salvi_Resume (1)
Akshay Salvi
 

Similar to AI in Modern Safety Regulators.pdf (20)

Step by-step mobile testing approaches and strategies
Step by-step mobile testing approaches and strategiesStep by-step mobile testing approaches and strategies
Step by-step mobile testing approaches and strategies
 
Rational application-security-071411
Rational application-security-071411Rational application-security-071411
Rational application-security-071411
 
Mobile Monitoring for Peak Events
Mobile Monitoring for Peak EventsMobile Monitoring for Peak Events
Mobile Monitoring for Peak Events
 
AshishShrivastava_Capgemini
AshishShrivastava_CapgeminiAshishShrivastava_Capgemini
AshishShrivastava_Capgemini
 
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects PortfolioFelix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
 
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects PortfolioFelix Wanjala Wambulwa - Tezza Past Projects Portfolio
Felix Wanjala Wambulwa - Tezza Past Projects Portfolio
 
Mobile Automation and Best Practices - Siva Sundararaman
Mobile Automation and Best Practices - Siva SundararamanMobile Automation and Best Practices - Siva Sundararaman
Mobile Automation and Best Practices - Siva Sundararaman
 
Success with APIs: A Checklist
Success with APIs: A ChecklistSuccess with APIs: A Checklist
Success with APIs: A Checklist
 
Cost effective cyber security
Cost effective cyber securityCost effective cyber security
Cost effective cyber security
 
SAND SKILLS
SAND SKILLSSAND SKILLS
SAND SKILLS
 
Spider logiccorporatepresentation
Spider logiccorporatepresentationSpider logiccorporatepresentation
Spider logiccorporatepresentation
 
SpiderLogic Corporate Presentation
SpiderLogic Corporate PresentationSpiderLogic Corporate Presentation
SpiderLogic Corporate Presentation
 
Future of Audit by Pieter de Kok
Future of Audit by Pieter de KokFuture of Audit by Pieter de Kok
Future of Audit by Pieter de Kok
 
Integrating AI in software quality in absence of a well-defined requirements
Integrating AI in software quality in absence of a well-defined requirementsIntegrating AI in software quality in absence of a well-defined requirements
Integrating AI in software quality in absence of a well-defined requirements
 
Resume
ResumeResume
Resume
 
The Role of AI and Automation
The Role of AI and Automation The Role of AI and Automation
The Role of AI and Automation
 
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
M17.5 original car lab advisory board meeting (june 16 2020) v1 (003)
 
Building a Real-Time Security Application Using Log Data and Machine Learning...
Building a Real-Time Security Application Using Log Data and Machine Learning...Building a Real-Time Security Application Using Log Data and Machine Learning...
Building a Real-Time Security Application Using Log Data and Machine Learning...
 
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
AI in Insurance: How to Automate Insurance Claim Processing with Machine Lear...
 
Akshay_salvi_Resume (1)
Akshay_salvi_Resume (1)Akshay_salvi_Resume (1)
Akshay_salvi_Resume (1)
 

Recently uploaded

一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理
aqzctr7x
 
DSSML24_tspann_CodelessGenerativeAIPipelines
DSSML24_tspann_CodelessGenerativeAIPipelinesDSSML24_tspann_CodelessGenerativeAIPipelines
DSSML24_tspann_CodelessGenerativeAIPipelines
Timothy Spann
 
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
nuttdpt
 
The Ipsos - AI - Monitor 2024 Report.pdf
The  Ipsos - AI - Monitor 2024 Report.pdfThe  Ipsos - AI - Monitor 2024 Report.pdf
The Ipsos - AI - Monitor 2024 Report.pdf
Social Samosa
 
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docxDATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
SaffaIbrahim1
 
一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理
bmucuha
 
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
xclpvhuk
 
Monthly Management report for the Month of May 2024
Monthly Management report for the Month of May 2024Monthly Management report for the Month of May 2024
Monthly Management report for the Month of May 2024
facilitymanager11
 
Experts live - Improving user adoption with AI
Experts live - Improving user adoption with AIExperts live - Improving user adoption with AI
Experts live - Improving user adoption with AI
jitskeb
 
Predictably Improve Your B2B Tech Company's Performance by Leveraging Data
Predictably Improve Your B2B Tech Company's Performance by Leveraging DataPredictably Improve Your B2B Tech Company's Performance by Leveraging Data
Predictably Improve Your B2B Tech Company's Performance by Leveraging Data
Kiwi Creative
 
University of New South Wales degree offer diploma Transcript
University of New South Wales degree offer diploma TranscriptUniversity of New South Wales degree offer diploma Transcript
University of New South Wales degree offer diploma Transcript
soxrziqu
 
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
Aggregage
 
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data LakeViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
Walaa Eldin Moustafa
 
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens""Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
sameer shah
 
A presentation that explain the Power BI Licensing
A presentation that explain the Power BI LicensingA presentation that explain the Power BI Licensing
A presentation that explain the Power BI Licensing
AlessioFois2
 
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
bmucuha
 
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
hyfjgavov
 
End-to-end pipeline agility - Berlin Buzzwords 2024
End-to-end pipeline agility - Berlin Buzzwords 2024End-to-end pipeline agility - Berlin Buzzwords 2024
End-to-end pipeline agility - Berlin Buzzwords 2024
Lars Albertsson
 
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
wyddcwye1
 
writing report business partner b1+ .pdf
writing report business partner b1+ .pdfwriting report business partner b1+ .pdf
writing report business partner b1+ .pdf
VyNguyen709676
 

Recently uploaded (20)

一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理
 
DSSML24_tspann_CodelessGenerativeAIPipelines
DSSML24_tspann_CodelessGenerativeAIPipelinesDSSML24_tspann_CodelessGenerativeAIPipelines
DSSML24_tspann_CodelessGenerativeAIPipelines
 
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
一比一原版(UCSB文凭证书)圣芭芭拉分校毕业证如何办理
 
The Ipsos - AI - Monitor 2024 Report.pdf
The  Ipsos - AI - Monitor 2024 Report.pdfThe  Ipsos - AI - Monitor 2024 Report.pdf
The Ipsos - AI - Monitor 2024 Report.pdf
 
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docxDATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
DATA COMMS-NETWORKS YR2 lecture 08 NAT & CLOUD.docx
 
一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理一比一原版(UO毕业证)渥太华大学毕业证如何办理
一比一原版(UO毕业证)渥太华大学毕业证如何办理
 
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
一比一原版(Unimelb毕业证书)墨尔本大学毕业证如何办理
 
Monthly Management report for the Month of May 2024
Monthly Management report for the Month of May 2024Monthly Management report for the Month of May 2024
Monthly Management report for the Month of May 2024
 
Experts live - Improving user adoption with AI
Experts live - Improving user adoption with AIExperts live - Improving user adoption with AI
Experts live - Improving user adoption with AI
 
Predictably Improve Your B2B Tech Company's Performance by Leveraging Data
Predictably Improve Your B2B Tech Company's Performance by Leveraging DataPredictably Improve Your B2B Tech Company's Performance by Leveraging Data
Predictably Improve Your B2B Tech Company's Performance by Leveraging Data
 
University of New South Wales degree offer diploma Transcript
University of New South Wales degree offer diploma TranscriptUniversity of New South Wales degree offer diploma Transcript
University of New South Wales degree offer diploma Transcript
 
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You...
 
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data LakeViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
ViewShift: Hassle-free Dynamic Policy Enforcement for Every Data Lake
 
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens""Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
"Financial Odyssey: Navigating Past Performance Through Diverse Analytical Lens"
 
A presentation that explain the Power BI Licensing
A presentation that explain the Power BI LicensingA presentation that explain the Power BI Licensing
A presentation that explain the Power BI Licensing
 
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
一比一原版(CU毕业证)卡尔顿大学毕业证如何办理
 
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
一比一原版兰加拉学院毕业证(Langara毕业证书)学历如何办理
 
End-to-end pipeline agility - Berlin Buzzwords 2024
End-to-end pipeline agility - Berlin Buzzwords 2024End-to-end pipeline agility - Berlin Buzzwords 2024
End-to-end pipeline agility - Berlin Buzzwords 2024
 
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
原版一比一利兹贝克特大学毕业证(LeedsBeckett毕业证书)如何办理
 
writing report business partner b1+ .pdf
writing report business partner b1+ .pdfwriting report business partner b1+ .pdf
writing report business partner b1+ .pdf
 

AI in Modern Safety Regulators.pdf

  • 1. AI in Modern Safety Regulators Jessie Nghiem, PhD Energy Safe Victoria
  • 2. Who are we Energy Safe Victoria: the state’s energy safety regulator, responsible for electricity, gas and pipelines safety. Data and Analytics team: - Team of 8 - Skillsets: data analysis, data modelling, BAU reporting and advanced analytics - In collaboration with Melbourne uni, Monash uni, Deakin uni and CSIRO.
  • 3. Featured on-going projects and future projects 1. Compliance check on e-commerce platforms 2. OCR enabled compliance check 3. Weather incident predictive model 4. Incident categorisation 5. Electrical Work on Online Service Platforms 6. Incident Forecasting model 7. Voice to text and text analytics and classifying the calls for triage. 8. RPA applications for web scraping/data pulling from online sales platforms (eBay, Amazon, etc) 9. RPA for form processing
  • 4. Compliance check on e-commerce platforms Background • 26% are now more willing to buy appliances online than prior to the pandemic [Bain survey] • 69% of total market revenue in Household Appliances segment will be generated through online sales by 2024 [recent Statista report]. • The results of the latest stage of the project (involving 17 high-risk categories) found 2,578 (30%) electrical products to be compliant from 8,555 listings that had a match in the database. • The research component has been presented at ACM WSDM in Feb this year (CORE A* conference in data science field)
  • 5. • Each listing is matched to EESS using the Model and Brand (Trade Name) • Model inputs:  Textual data for pattern matching  Image data to determine if the listing belongs to the relevant category How Does the Model Check for Compliance? Online marketplace
  • 7. How do we add value The model facilitates audits by:  Reducing manual checks  Identifying irrelevant listings (~70% not in- category + excluded listings) Listings from Amazon, Catch and eBay Total listings: 80,087
  • 8. How do we add value • A compliance officer could take ~6 years to check 100,000 listings (approx. 50 listings / day). That can be done in a couple of hours with this application.
  • 9. Auditing Online Equipment: Stage 4 Results
  • 10. Journey so far Stage 5 – Continuous Improvement Discovery & Prototyping Evaluate Build & Iterate Learn Minimum viable product Audit products sold online Audit products sold in-store Crowdsource compliance information for both online and in-store audits Stages 1 & 2 • Single application to audit online sales • 1 category pilot Stages 3 & 4 • Identifying opportunities and challenges • 31 categories
  • 11. OCR enabled compliance check Upload / click image with brand and model information on the web app Figure 8 – OCR App Working PC view Mobile view Results
  • 12. Architecture diagram of OCR compliance check
  • 13. Weather - incident predictive model
  • 16. Featured list of projects and what’s next Projects Status Complexity Funding OCR enabled compliance check Ready to be operationalised Medium External Compliance check on eCommerce platform Ready to be operationalised High External Network-related incident predictive model Ready to be operationalised Medium Internal Incident categorisation Ready to be operationalised Medium Internal Electrical Work on Online Service Platforms Under development High Internal Incident Forecasting model Under development High Mixed Voice to text and text analytics Under development High Internal RPA for data collection Not started Medium Internal RPA for form processing Not started Medium Internal