Summary presentation of how AI is changing the face of business and acting as a catalyst for disruption both for interaction with consumers and employees.

1. AI as a competitive weapon
Jonathan Seal
Mando @jay_seal

3. PART 1: AI state of the nation

4. IT Director . . . . . . . . . . . .
IT Engineer . . . . . . . . . . . .
4%
58%

5. Mission statement of the Dartmouth Conference, 1956,
where the term ‘AI’ was coined

9. [Q]

15. PART 2: Why does this matter to you?

16. IT
doesn’t
matter

19. From 2012 to 2015 internet
traffic has increased by
>100%
In 2012 <0.5% of
data generated
was analysed

21. QUANTIFIED:SELF

22. QUANTIFIED:ENTERPRISE?

31. Absorbing unstructured data
Making connections
Handling complexity

33. Personality profiling

34. Site messaging tailored
if user exceeds ‘prone to
worry’ threshold…

35. Conversational
UI

38. Emotional context

39. Understanding personality
Natural interactions
Emotionally aware

41. “The digital workplace is the
experience of work delivered
through the collective use of
connected devices, software and
interfaces.”

44. We are all
cyborgs…

50. Providing insights
Enabling self-actualisation

51. PART 3: Practical Magic

52. Example services to use for PoC:
• IBM Watson
• Cortana Intelligence Suite
• Microsoft Bot Framework
• Language Understanding Intelligent Service (LUIS)
• IFTTT

53.  Naturalistic interactions
 Predictive analytics
 Targeted ’Bots
 BI
 Personalisation
 …

54. Crowdsourcing insights
Flexing pricing based on use
Users are also suppliers
Masking complexity
‘Magic’ over function
Engenders trust in the brand
Rapid prototyping
Supply chain innovation
Creating community
Connecting 1-1
Continuous innovation culture
Evangelistic about benefits
Premium mindset
Partnering to amplify perceived value
Constant reinvention of the same
core product

56. Thanks!
Jonathan Seal
Mando @jay_seal