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Smau Padova 2019 Enrico Miolo (Cisco)

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Cognitive Collaboration: X-Factor per un progetto di Smart Working di successo

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Smau Padova 2019 Enrico Miolo (Cisco)

  1. 1. Cognitive Collaboration: X-Factor per un progetto di Smart Working di successo Enrico Miolo Leader Smart Working Initiative Cisco | Collaboration @enricomiolo enmiolo@cisco.com
  2. 2. Agenda Smart Working Technologies 4 Tips Cognitive Collaboration
  3. 3. La «banalizzazione» dello Smart Working
  4. 4. Evolution of Meetings in a Digital Economy How Do You Create Experiences that Matter for Your Distributed Teams?
  5. 5. Hardware, Software and Cloud
  6. 6. Virtual and Physical Workplace connected together
  7. 7. https://projectworkplace.cisco.com
  8. 8. Virtual and Physical Workplace connected together
  9. 9. © 2018 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 million huddle spaces today Growing at 27% YoY Hello huddle spaces.
  10. 10. 8 out 10 users are frustrated with their current huddle space meeting technology So many dongles and wires! How do I add remote people? Joining is different in every space! I need to sit closer to the screen How do I join the meeting? Time wasted Progress delayed Meetings start late Can’t find an open huddle space!
  11. 11. Casual Simple Flexible Many
  12. 12. © 2018 Cisco and/or its affiliates. All rights reserved. Team Spaces with persistent messaging & content
  13. 13. Virtual Meeting Room
  14. 14. Make white Webex Calling Webex Teams Webex Meetings Webex Devices + Webex
  15. 15. Agenda Smart Working Technologies 4 Tips Cognitive Collaboration
  16. 16. Use cases
  17. 17. Training
  18. 18. Remote Expert
  19. 19. Industry Video Collaboration
  20. 20. Whiteboarding
  21. 21. Design Thinking
  22. 22. Annotate on Presentation
  23. 23. Digital Signage
  24. 24. Web Engine and Digital Signage
  25. 25. Remote Expert
  26. 26. Use cases
  27. 27. Mobile Devices just for Email & Calendar Reminders Complex Collaborative Workspaces Unfriendly access to Collab shared Resources Software Platforms disconnected from physical spaces High IT Workloads & resource consumption Poor Control, Bumpy Scalability, Collaboration «Genius» needed to read CDR-based Analytics USERSITMgmt
  28. 28. Simple, relatable experiences team members love to use. Modern & Self Service Experiences
  29. 29. Speaker Tracking and Best View Auto-detects people in room Selects best framing Best Overview Detects person speaking Selects best framing for speaker Speaker Tracking
  30. 30. Use cases
  31. 31. Use cases
  32. 32. Boardroom Pocket Cisco Hybrid Cisco Collaboration Architecture Cisco® Collaboration Cloud Unified Communications Customer Care Conferencing Cisco Collaboration Edge Architecture Cisco On-Premises End to End Security Webex Calling Webex Teams Webex Meetings
  33. 33. Agenda Smart Working Technolgies 4 Tech Tips Cognitive Collaboration
  34. 34. Cognitive Collaboration Intelligence Context
  35. 35. Cognitive Collaboration Intelligence Data Sensors, Bots , CRM, IOT, People Profiles, Calendar, Scheduling, Meetings, Social data, Public data Analytics Identify patterns and relational clusters for individual, team, organization and customer data to support personalization
  36. 36. Cognitive Collaboration Context Right information, for the right people, at the right time, at the right place Integrated in a collaboration-enabled workflow for connected, relevant and human experiences Cognitive Collaboration
  37. 37. People Content Physical Spaces Devices Business Process Orders Scheduling Hiring Bug Tracking Approvals Webex Graph: the foundation for intelligence Document Message Task Email Calendar Exec Assistants HR Support IT Desk Phone Video Mobile Home Office Huddle Room Conference Room Desk
  38. 38. Next Gen Cognitive Enabled Meeting Experiences Weaving context and intelligence throughout our portfolio to improve collaboration before, during, and after your meetings. Remove the tedious tasks No fumbling, no device searches, no more wondering who’s in the meeting. Just ask – better yet, Webex will ask you. Improve the experience Enjoy frictionless meeting experience with facial detection, intelligent audio and in-depth automated people insights Increase your productivity End of the meeting is just the beginning – end users can read transcripts and scrub audio tracks for follow-up. Administrators can explore in-room analytics to monitor room and device usage.
  39. 39. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential People Insight Dynamic In-depth Contextual External Profile One-dimensional Static Evolution of people profiles help drive better engagement Tom Keny Eduardo Machiatosan VS Facebook
  40. 40. © 2019 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
  41. 41. enter the room and the meetingJOIN
  42. 42. Audio distance: 1.90 Quality: 0.58 Far end: 0 F: 0.0% T: 86.4% U: 0.0% N: 0.0% S: 235 People count: 2 New Data for workplace resource planning
  43. 43. The future of cognitive collaboration Join Meeting/PMR Schedule meetings Help Search doc retrieval/share Calling Notes & Tasks Calendar queries Smart Office & IOT In-meeting navigation & controls Small talk, Weather, News, Web Search
  44. 44. Agenda Smart Working Technolgies Best practices and technology tips Cognitive Collaboration
  45. 45. Questions?
  46. 46. @enricomiolo

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