Agility Beyond
Frameworks
Agile & Beyond 2019
Nizar Khoja Ardita Karaj
“The challenge is tomorrow keeps changing.
One of the ways that we are attempting to tackle
this change at RBC is through agile working.
We are trying to change the way we work. Not
just for speed and efficiency, but for instilling a
mindset suited for innovation and design
thinking.
I believe strongly that structured, linear
processes don’t produce the intellectual or
commercial prizes of tomorrow..”
– Dave McKay, CEO, RBC April 27, 2016
How is our leadership supporting Agility?
Source: http://www.rbc.com/newsroom/speeches/20160427-universities-canada.html
Signal Card, Pull System
Time Boxed, Sprint
Scrum teams on all levels
Scaled Agile
Major Methods and
Frameworks Supported at RBC
Strong on Process,
Learning, Leadership and
Ownership
Weak on Customer,
Collaboration, Org structure ,
Technical, Market
Strong on Process,
Collaboration, Enterprise, Org
Structure, Market, Learning
Weak on Customer,
Leadership, Technical
Strong on Process, Enterprise, Org Structure, Learning,
Collaboration, Ownership
Weak on Customer, Leadership, Technical , Market
https://theagiledirector.com/article/2017/05/25/domains-of-business-agility-v2/
Strong on Market &
Learning
Week on Enterprise,
Collaboration & Ownership
Try, Learn
Enable New Way of
Working through Agility to
support our goals and
future growth
Path to Agility @ RBC
Source: https://www.tastycupcakes.org/2019/03/agile-radar/
Mindset
Agility Goal Starts
with…
• Client Value
• Employee Engagement
• Alignment & Focus
• Aligned Autonomy
• Adaptability &
Responsiveness
They didn’t resist Agile,
they resisted SCRUM
Do Scrum Well Continuous Improvement
Increase Velocity Bring More Value
Do Scrum /Kanban Purposeful Routines
Agile Team Purpose Driven Team
How are we doing it?
Examples
where we
have applied
agility
• Renovation of Branches
• Applying new method in
physical branches
• Data & Analytics
• Ops Efficiency
• Robotics Automation
• Transformation of Process
and Service Delivery
• New Strategic Execution
• “Tell me what to do”
• Capabilities at execution team level
• Limited coaching capacity
Strong Leadership !
Aim for Agility !
Allow teams to use
different practices !
Strong Coaching
support to make it real !
TO RE-
Stay agile!
?

Agility beyond frameworks

  • 1.
  • 2.
  • 3.
    “The challenge istomorrow keeps changing. One of the ways that we are attempting to tackle this change at RBC is through agile working. We are trying to change the way we work. Not just for speed and efficiency, but for instilling a mindset suited for innovation and design thinking. I believe strongly that structured, linear processes don’t produce the intellectual or commercial prizes of tomorrow..” – Dave McKay, CEO, RBC April 27, 2016 How is our leadership supporting Agility? Source: http://www.rbc.com/newsroom/speeches/20160427-universities-canada.html
  • 4.
    Signal Card, PullSystem Time Boxed, Sprint Scrum teams on all levels Scaled Agile Major Methods and Frameworks Supported at RBC Strong on Process, Learning, Leadership and Ownership Weak on Customer, Collaboration, Org structure , Technical, Market Strong on Process, Collaboration, Enterprise, Org Structure, Market, Learning Weak on Customer, Leadership, Technical Strong on Process, Enterprise, Org Structure, Learning, Collaboration, Ownership Weak on Customer, Leadership, Technical , Market https://theagiledirector.com/article/2017/05/25/domains-of-business-agility-v2/ Strong on Market & Learning Week on Enterprise, Collaboration & Ownership Try, Learn
  • 5.
    Enable New Wayof Working through Agility to support our goals and future growth Path to Agility @ RBC Source: https://www.tastycupcakes.org/2019/03/agile-radar/
  • 6.
  • 7.
    Agility Goal Starts with… •Client Value • Employee Engagement • Alignment & Focus • Aligned Autonomy • Adaptability & Responsiveness
  • 8.
    They didn’t resistAgile, they resisted SCRUM
  • 9.
    Do Scrum WellContinuous Improvement Increase Velocity Bring More Value Do Scrum /Kanban Purposeful Routines Agile Team Purpose Driven Team How are we doing it?
  • 10.
    Examples where we have applied agility •Renovation of Branches • Applying new method in physical branches • Data & Analytics • Ops Efficiency • Robotics Automation • Transformation of Process and Service Delivery • New Strategic Execution
  • 11.
    • “Tell mewhat to do” • Capabilities at execution team level • Limited coaching capacity
  • 12.
    Strong Leadership ! Aimfor Agility ! Allow teams to use different practices ! Strong Coaching support to make it real ! TO RE-
  • 13.