Agile Marketing
for Startups
June 2016
What we’ll cover:
• Priorities and Challenges
• Building a Budget
• Getting to your market
• Messaging
• Measuring
What we won’t cover:
• Agile as a Discipline
• Fundraising
• Product Viability
• Product Go to Market
Agile Marketing for Startups
June 2016
• Not Enough Money
• Not Enough People
• Not Enough Clients
• You don’t know what you don’t know
• CAC < TLV
Top Marketing Challenges
You have a
Great Idea…
Now What?
June 2016
The
Good
News
Digital is the great equalizer
Technology is our friend
Do more with less
Better means to measure
Never Been a Better Time for Marketing
June 2016
It’s a Noisy Market
The
Bad
News
Buyers have more control than ever
A sea of tools
Drowning in data
SEO
PPC
Banner Ads
Video
Blogs
LinkedIn
eNewsletters
Events
Webinars
Email campaigns
Lead nurturing
Tradeshows
Conferences
Seminars
CTA’s
Facebook
Twitter
Google+
June 2016
#1: Make a Plan
• Define Your Market
• Know Your Buyers & Their Journey(s)
• Validate Your So What
• Pick Your Channels
#2: Create a Budget
#3: Execute
Top Marketing Priorities
Be Agile!
• Learn
• Fail
• Iterate
June 2016
How much to spend?
• 12- 20% of projected gross revenue
• 20-25% of your time
What to spend it on?
• Research
• Brand
• Website
• Tools
• Content
• Distribution: Email & Social
• Events – Face to Face and Online
• Ads/Content Syndication
Marketing Budget: Money & Time
Rule #1 –
Make one
If you don’t lay the groundwork for the future,
You’ll never have one.
June 2016
June 2016
Know Your Buyers
It’s not
about
you...
Bob: VP Franchise Operations
Functional Attributes
Job Role Common Titles Org Chart Buying Center Demographics/Firmagraphics
Emotive Attributes
Initiatives Challenges Buyer Need Lexicon
Decision Process Attributes
Buyer Role Level of Engagement Decision Drivers
Behavioral Attributes
Content Asset Types Interaction Types Watering Holes (Figuratively)
Get real about your importance in their world
Map their pain points to your services
Use their language
Get into their shoes
Tip #1
Download
the Free
Hubspot Tool
June 2016
The path
is rarely a
straight
line…
Awareness…Consideration...Decision
Tip #2
Map Your
Buyer’s Journeys
Understand their Journey
SEO
Blogs
Social Publishing
Link Building
Social Promotion
Paid Advertising
Content Syndication
PR/Influencers
Events/Trade Shows
Messaging
Navigation
Calls to Action
Landing Pages
Forms Management
List Management
Buyer’s Journey
Content Marketing
Emails
Workflows
Lead Scoring
Events
Influencers/Social
Database
Management
Offers
Promotions
Onboarding
CRM Integration
Net Promoter Score
Ratings/Feedback
Client Successes
Advanced
Workflows
Word of Mouth
Referrals
Visitors Leads Opportunities CustomersStrangers Evangelists
DELIGHTCLOSEENGAGECONVERTATTRACT
Build Your Process
June 2016
67% of the buyer journey is now done digitally.
SiriusDecisions
To reach your lead
generation and
engagement
goals, select and
integrate:
• Tools
• Channels
• Processes
And leverage
them with the
right:
• Messaging
• Content
• Calls to Action
• Nurturing
Define Your Digital Ecosystem
June 2016
Picking
the Right
Mix
13
June 2016
Put Your Website to Work
Your MVP
(Most
Valuable
Property)
An Effective Website Must:
1. Attract visitors
• SEO
• Links
2. Engage Visitors
• Provocative Information
• Relevant Content
3. Convert them to Leads (or Sales)
• Calls to Action
• Downloadable assets
• Ecommerce engine
4. Keep them coming back
• Content for each stage of the
buyer journey
• Fresh content = Blog
Tip #4
Obey the
Goldfish Rule
14
June 2016
Automate and Integrate
Pick Your
Tools
Tip #5
KISS Rule
15
June 2016
Amplifying your voice
Pick The
Right
Channels
www.yourwebsite.com
June 2016
Messaging: Outside-In not Inside-Out
Emotions
Drive
Decisions
• Right Message. Right Person. Right Time.
– It’s not about you.
• Map core benefits specific to each Buyer
Persona.
– It’s not about you.
• Build content for each stage of the buying
process, for each buyer persona.
– It’s not about you.
• Tell Stories.
– It’s not about your product.
June 2016
Metrics: Accountability to Action
Metrics
Enable
Agility
June 2016
No Matter How Many Hats You Wear
You
Need
a Plan
June 2016
Ship. The. Work.
Measure.
Rinse.
Repeat.
A lot.
June 2016
Look Outside Yourself to Learn
It’s
Not
About
You
Thanks

Agile Marketing for Startups

  • 1.
  • 2.
    June 2016 What we’llcover: • Priorities and Challenges • Building a Budget • Getting to your market • Messaging • Measuring What we won’t cover: • Agile as a Discipline • Fundraising • Product Viability • Product Go to Market Agile Marketing for Startups
  • 3.
    June 2016 • NotEnough Money • Not Enough People • Not Enough Clients • You don’t know what you don’t know • CAC < TLV Top Marketing Challenges You have a Great Idea… Now What?
  • 4.
    June 2016 The Good News Digital isthe great equalizer Technology is our friend Do more with less Better means to measure Never Been a Better Time for Marketing
  • 5.
    June 2016 It’s aNoisy Market The Bad News Buyers have more control than ever A sea of tools Drowning in data SEO PPC Banner Ads Video Blogs LinkedIn eNewsletters Events Webinars Email campaigns Lead nurturing Tradeshows Conferences Seminars CTA’s Facebook Twitter Google+
  • 6.
    June 2016 #1: Makea Plan • Define Your Market • Know Your Buyers & Their Journey(s) • Validate Your So What • Pick Your Channels #2: Create a Budget #3: Execute Top Marketing Priorities Be Agile! • Learn • Fail • Iterate
  • 7.
    June 2016 How muchto spend? • 12- 20% of projected gross revenue • 20-25% of your time What to spend it on? • Research • Brand • Website • Tools • Content • Distribution: Email & Social • Events – Face to Face and Online • Ads/Content Syndication Marketing Budget: Money & Time Rule #1 – Make one If you don’t lay the groundwork for the future, You’ll never have one.
  • 8.
  • 9.
    June 2016 Know YourBuyers It’s not about you... Bob: VP Franchise Operations Functional Attributes Job Role Common Titles Org Chart Buying Center Demographics/Firmagraphics Emotive Attributes Initiatives Challenges Buyer Need Lexicon Decision Process Attributes Buyer Role Level of Engagement Decision Drivers Behavioral Attributes Content Asset Types Interaction Types Watering Holes (Figuratively) Get real about your importance in their world Map their pain points to your services Use their language Get into their shoes Tip #1 Download the Free Hubspot Tool
  • 10.
    June 2016 The path israrely a straight line… Awareness…Consideration...Decision Tip #2 Map Your Buyer’s Journeys Understand their Journey
  • 11.
    SEO Blogs Social Publishing Link Building SocialPromotion Paid Advertising Content Syndication PR/Influencers Events/Trade Shows Messaging Navigation Calls to Action Landing Pages Forms Management List Management Buyer’s Journey Content Marketing Emails Workflows Lead Scoring Events Influencers/Social Database Management Offers Promotions Onboarding CRM Integration Net Promoter Score Ratings/Feedback Client Successes Advanced Workflows Word of Mouth Referrals Visitors Leads Opportunities CustomersStrangers Evangelists DELIGHTCLOSEENGAGECONVERTATTRACT Build Your Process June 2016 67% of the buyer journey is now done digitally. SiriusDecisions
  • 12.
    To reach yourlead generation and engagement goals, select and integrate: • Tools • Channels • Processes And leverage them with the right: • Messaging • Content • Calls to Action • Nurturing Define Your Digital Ecosystem June 2016 Picking the Right Mix
  • 13.
    13 June 2016 Put YourWebsite to Work Your MVP (Most Valuable Property) An Effective Website Must: 1. Attract visitors • SEO • Links 2. Engage Visitors • Provocative Information • Relevant Content 3. Convert them to Leads (or Sales) • Calls to Action • Downloadable assets • Ecommerce engine 4. Keep them coming back • Content for each stage of the buyer journey • Fresh content = Blog Tip #4 Obey the Goldfish Rule
  • 14.
    14 June 2016 Automate andIntegrate Pick Your Tools Tip #5 KISS Rule
  • 15.
    15 June 2016 Amplifying yourvoice Pick The Right Channels www.yourwebsite.com
  • 16.
    June 2016 Messaging: Outside-Innot Inside-Out Emotions Drive Decisions • Right Message. Right Person. Right Time. – It’s not about you. • Map core benefits specific to each Buyer Persona. – It’s not about you. • Build content for each stage of the buying process, for each buyer persona. – It’s not about you. • Tell Stories. – It’s not about your product.
  • 17.
    June 2016 Metrics: Accountabilityto Action Metrics Enable Agility
  • 18.
    June 2016 No MatterHow Many Hats You Wear You Need a Plan
  • 19.
    June 2016 Ship. The.Work. Measure. Rinse. Repeat. A lot.
  • 20.
    June 2016 Look OutsideYourself to Learn It’s Not About You
  • 21.

Editor's Notes

  • #7 Weightwatchers Story: M A Plan – write it down Accountability – have to look at it each week. Support structure.
  • #10 Tip #1: Download the Fee Hubspot Tool: http://offers.hubspot.com/free-template-creating-buyer-personas?_ga=1.103499328.1901073781.1426685753
  • #11 Tip #2: Map Your Buyers’ Journeys: http://blogs.forrester.com/lori_wizdo/15-05-25-b2b_buyer_journey_mapping_basics While we all want to find that “ready to buy” prospect, you can’t count on it and you need to create ways to get to all the prospects. Only 3% of your market is buying at any time (Stick brand) AND – Buyers now learn
  • #14 Tip #4: Obey the Goldfish Rule.
  • #15 Tip #5: KISS Rule
  • #16 Facebook? Twitter? Linked In? Pinterest? How do you know?
  • #17 While we all want to find that “ready to buy” prospect, you can’t count on it and you need to create ways to get to all the prospects. Only 3% of your market is buying at any time (Stick brand) AND – Buyers now learn
  • #18 Good news – data! Bad news – data! Loosing weight – write it down. Weight Watchers. Who’s accountable? What should we measure? What matters? Pick the items that have the highest yield.