Aflac provides supplemental insurance policies to help protect employees from financial hardship due to serious illnesses or injuries. With rising out-of-pocket healthcare costs, many families now struggle financially even with employer-provided medical insurance. Aflac's policies pay cash benefits directly to policyholders to help cover costs like lost wages and bills. Adding Aflac coverage improves employee benefits packages and recruitment/retention while reducing taxes for employers. The representative argues that with Aflac, employers can offer truly "world class" benefits protecting employees' financial well-being.