In this presentation, Affygility Solutions' CEO, Dean M. Calhoun, CIH describes the workplace culture.

1. Affygility Solutions
Culture Code

2. affygility.comaccelerating information
WHAT’S CULTURE?
A shared way of doing something with
passion.

3. affygility.comaccelerating information
Affygility Solution’s
CULTURE CODE is
the operating
system that powers
the company.

4. affygility.comaccelerating information
WHY ARE DO WE
CARE ABOUT
OBSESS OVER
CULTURE?

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Culture just doesn’t help
attract amazing people, it
amplifies their abilities and
helps them do extraordinary
work.

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“I believe in culture so strongly and that
one bad apple can spoil the bunch. There
are enough really talented people out
there who are nice; you don’t really need
to put up with people who act like jerks”
P. Millar, CEO - OptiNose

7. affygility.comaccelerating information
“The thing that will endure for 100 years,
the way it has for most 100 year
companies, is the culture. The culture is
what creates the foundation for all future
innovation. If you break the culture, you
break the machine that creates your
products. “
B. Chesky, CEO - AirBnb

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“Don’t fuck up the culture”
P. Thiel, Venture Capitalist

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No Shitheads!

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CULTURE HAPPENS
Whether planned or not, all
companies have culture.
So why not create a culture that
is amazing!

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AFFYGILITY SOLUTIONS CULTURE CODE
1. Champion the vision, mission and our values.
2. We are responsive to the customer.
3. We work anywhere/anytime.
4. We are effective while working independently in a distributed,
virtual work environment.
5. We are a lean workforce.
6. We work in an informal/relaxed environment.
7. Embrace technology.
8. No bureaucracy.

12. affygility.comaccelerating information
1
We are committed
to our vision,
mission and our
values.

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The mission of Affygility Solutions
is to to provide innovative,
technology-oriented solutions to
assist life science customers
throughout the world in solving
their most-difficult EH&S problems.

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Our values
• Relentless focus on the life science
industry
• Global reach and impact
• Scientific integrity
• Long-term and solve for the customer
• Trust and honesty

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Scientific integrity*
• Is it legal?
• Does it put workers or patients at risk?
• Can it be supported?
• Does it change the conclusion?
• Acknowledges contributions of others.
• Welcomes different views.
* Scientific integrity does not mean you’re always right.

17. affygility.comaccelerating information
SFTC.
Solve for the customer
We don’t want to just satisfy the
customer, we want to WOW them.

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SFTC.
Solve for the customer
For every decision, we should ask
“What does this solve for the
customer?”

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SFTC.
Does this mean we should give
away more stuff for free?
No! Bankrupt companies don’t
WOW customers.

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SFTC.
Don’t waffle in
your answer. Be
bold and make
a decision!

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SFTC.
Reduce friction.
Quit throwing
the problem
back on the
customer.

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SFTC.
Be human.

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2
We are responsive
to the customer.

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SPEED MATTERS

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“It doesn’t matter what industry you are in today,
companies like Google, Zappos, and Amazon have
affected your business. They have affected the
expectations of your Customers. It is all about time,
and the world of the Internet has made everything
instantaneous, from information and answers to
questions to products in people’s hands.”
J.R. Dijulius III, The
Customer Service Revolution

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“It's impossible to imagine a
future 10 years from now where a
customer comes up and says, 'Jeff
I love Amazon; I just wish the
prices were a little higher,' [or] 'I
love Amazon; I just wish you'd
deliver a little more slowly.”
J. Bezos, CEO – Amazon

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DEADLINES MATTER

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QUALITY MATTERS

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We don’t punish
for people making
mistakes, but strive
to put systems in
place to keep from
repeating them.

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3
We work
anywhere/anytime.

31. affygility.comaccelerating information

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4
We are effective
while working
independently in a
distributed, virtual
work environment.

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• DropBox
• Slack
• Skype
• Basecamp
• Self-directed
• Continuous learner
• J.E.D.I.
• Sense of ownership

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5
We are a lean
workforce.

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6
Informal/relaxed
environment.

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7
Technology friendly.

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8
No bureaucracy.

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Everyone has open access
to anyone in the company.
It’s not an open door
policy.**
** We don’t have doors or offices

43. Minimal Policies & Procedures

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We’re not perfect and not a fit
for everyone.

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How to Progress at Affygility Solutions
1. Become a master at your art and make
extraordinary stuff happen.
2. Provide spectacular support to those
doing #1

46. affygility.comaccelerating information
To achieve mastery you
must focus and dig deep.
Smarts, degrees, and
talent is not enough.
Mastery requires intense
commitment.

47. affygility.comaccelerating information
AFFYGILITY SOLUTIONS CULTURE CODE
1. We are committed to our mission and our values.
2. We are responsive to the customer.
3. We work anywhere/anytime.
4. We are effective while working independently in a distributed,
virtual work environment.
5. We are a lean workforce.
6. We work in an informal/relaxed environment.
7. We embrace technology.
8. No bureaucracy.