Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent.

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CIQ ID: CIQ21909
Expiry Date: 30-12-2020
Call center agent is a person that represents
the company through handling incoming
and outgoing calls. Depending on the
business they are in, it is possible for them
to handle account inquiries, customer
complaints or support issues. As call center
agents are considered as representatives of
a company, they must be trained to make
sure they are representing the company
well. Learn the necessary skills through this
advanced call center course we are
providing and become a professional call
center agent.
Course Provider:
SKU: 63896 Category:
Business
Advanced Call
Centre Training
CiQ has veri ed and approved of this Advanced Call Centre
Training and can be held in high regards given that:
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2. 06/11/2017 Advanced Call Centre Training – CiQ : Centre for International Qualifications
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