This letter of recommendation from the Front Office Manager at the Fairmont Rey Juan Carlos I hotel in Barcelona recommends Adrien Lecerf for future employment. Adrien worked as a receptionist at the hotel from July to September 2016 and demonstrated strong customer service, organizational, and interpersonal skills. He learned tasks quickly and worked productively during the busy summer season. The manager highly recommends Adrien as a great asset for hospitality roles.

1. To whom it may concern,
It is a great pleasure to recommend Adrien Lecerf to his next employer. Adrien was
employed by Fairmont in Barcelona, as a receptionist from July to September 2016. He reported
directly to me during this period, as I am the Front Office Manager in
charge.
Adrien came to join us to help during the busy summer session at the hotel and
demonstrated the strength to work in our fast-paced environment during this heavy
period.
Adrien was able to perform multiple tasks, learn fast and work very productively with our
hotel reservation system. He clearly contributed to the guests needs to provide them with
quality services along their stay.
Adrien proved himself a very dedicated and enthusiastic member in our department.
More importantly, he has leading customer service and conducted positive results in his
front desk duties.
He showed an ability to plan and organize his work load efficiently. His attention to
details and strong interpersonal skills have allowed him to develop great working
relationships with both the guests and his colleagues.
Based on all of this and more, Adrien was a great asset to our hotel and I highly
recommend him for employment. I will be happy to provide direct reference for Adrien
confirming he can be a great asset in hospitality, please do not hesitate to contact me.
Sincerely,
César Alcobendas Alvarez
Front Office Manager
Fairmont Rey Juan Carlos I
Barcelona, Spain 08028
cesar.alcobendasalvarez@fairmont.com
Letter of recommendation
REY JUAN CARLOS I
BARC E L ON A
September 29th
, 2016