The document discusses administering BizTalk Server with a chatbot named BizMan. It introduces the author and agenda. It then defines conversation as a service and chatbots, describing typical bot architecture using tools like Visual Studio, ASP.NET Core, and Bot Framework. The document outlines BizMan's architecture and conversation flow, and demonstrates its capabilities. It concludes with discussing future enhancements like natural language processing and sentiment analysis, and thanking the audience.

1. Administering BizTalk Server with
a ChatBot
By Mandar Dharmadhikari
@mandark003
https://theserverlessspirit.wordpress.com/
https://www.linkedin.com/in/mandar-dharmadhikari/

2. Who Am I?
• BizTalk Developer and Administrator
• Integration and AI enthusiast
• TechNet wiki Ninja
• Die Hard Metallica, Beethoven and
GOT fan
• New Born Runner
• Author- Continuous Integration in
BizTalk using BTDF and Jenkins
published by BizTalk360
• Reviewer - Serverless Computing
with Azure video course by Packt
• Reviewer – Azure PowerShell on the
Cloud video Course by Packt

3. Agenda
• Conversation as a Service (CaaS)
• What are Chat Bots?
• Tools and Frameworks Used
• Typical Bot Architecture
• BizMan architecture and Conversation Flow
• Demonstration of Awesome Powers of the
BizMan
• Further Scope
• Reading Sources
• Questions

4. Conversation as a Service(CaaS)
• Conversation as Service defines how conversation can be used by brands to
answer user queries/ market their products
• With NLP, Advanced Machine Learning Models and Cognitive services, it has
become easy to help consumers interact with virtual assistants
• End goal is to provide a seamless experience to user just by conversing with
them

5. What are ChatBots?
“Gartner predicts that by 2020 people will have more conversations with
chatbots than their spouse,”
Chat Bots are Web Apps just like any other web apps
• Generally follow the MVC architecture
• Are the stepping stones to reach to the levels of full fledged digital assistant
(More like Jarvis from Iron Man)
But,
• Have Conversation as a “front end” instead of regular web page based front end.
• Use Dialogs to collect and respond to requests against the “breadcrumb”
approach used by traditional web apps

7. Tools and Frameworks Used
• Visual Studio 2017 / VS code
• ASP.NET Core 2.2
• Microsoft Bot Framework V4 SDK
• Adaptive Cards SDK 1.1
• Bot Framework Emulator

8. Typical Bot Architecture

9. BizMan Architecture

10. Conversation Flow

11. Now!! A sneak Peek into the code and
a demo of BizMan…

12. Future Scope
• Adding Natural language Processing in the Bot to Understand the User
Statements
• Adding Sentiment Analysis To Predict User Sentiment during the chat
• Use Voice Capabilities of the Bot
• Use Voice Recognition with Bot

13. Reading Sources
• Azure Bot Service Documentation : Azure Bot Service Documentation
• Adaptive Cards: Adaptive Cards

14. Questions?...

15. Thank You!!