This document contains a summary of Adin K Dinesh's professional experience and qualifications. It includes his contact information, work history in environmental coordination and service engineering roles at Nippon Toyota from 2012-2014, and as a service advisor from 2011-2012. It also lists his education as a BE in Mechanical Engineering from 2005-2011. Key skills highlighted include leadership, team building, customer satisfaction, and training coordination.

1. Adin K Dinesh
● Phone no:+91-9995669978
● Email Id: adinkdinesh@gmail.com
Personal Profile
A highly astute and responsible individual, who has the aptitude to succeed in an extremely
competitive environment whilst consistently striving to achieve meritorious standards of work, is
seeking to pursue a successful career. A quick learner with strong work ethic who is also team
spirited, self-motivated, resourceful, reliable, honest and a very committed individual
Key Skills And Competencies
• Proven ability to lead, motivate and build successful teams.
• Proven influencer & negotiator.
• Achieving targets in a dynamic and complex business environment.
• Able to manage and develop a diverse group of highly skilled people.
• Refined planning and organizational skills that balance work, team support and ad-hoc
responsibilities in a timely and professional manner.
• Building and maintaining strong and effective relationships with co-ordinates and customers.
Work Experience
Environmental Coordinator/TSM Coordinator/ (Dec 2012-Dec 2014)
Service Engineer/TeamCoordinator & Training Coordinator
Nippon Toyota
Kalamassery,Ernakulam,India
• Managing service operation with focus on implementing policies and procedure.
• Ensuring that operation at service point matches the company’s standards.
• Performing complex technical operation which involved planning and selecting appropriate
service and techniques to achieve desired result in economical manner.
• Carrying a customer centric operation and ensuring customer satisfaction by achieving
delivery and service quality norms defined by organization.
• Identifying improvement area and implementing corrective measures.
• Carry out all audits in their right manner.(ISO,DISHA,DESI,F&B,KSPCB,etc)
• Follow all environment policies.
• Keep all manifest records.(hazardous, ambient sound, pollution, etc)

2. • Arrange a excellent team by providing them training where they required.
• Maintain planned charts of training implementation at every level.
• Coordinate team to achieve company goals.
• Poses thorough knowledge in service, administrative and maintenance level.
• Promote equal facilities to every dealership under control.
• Ensure smooth and effective functioning of training events.
• Ensure new manpower training.
• Conduct test and practicals to know the skill, knowledge and efficiency of candidate.
• Provide appropriate training as per the skill.
• Maintain updated database and training records.
• Provide train-the-trainer sessions.
• Manage and maintain in-house training facilities and equipment.
Service Advisor (July 2011- Dec 2012)
Nippon Toyota
Nettoor,Ernakulam,India
• Communicating with customers and managing customer relationship
• Working with the service support team to direct service & to achieve goals
• Establish effective and strong network of channel-of-service
• Capability to analyze and sort out the solution for the problem of customer
• Achieve customer satisfaction through good communication & by finding an end for their
problem (fix it right once)
• Educate a customer about necessity of periodic maintenance and functions of their vehicle
• Verifies warranty and service contract coverage by examining records
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment,
including deductibles
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as
well as repairs and services required; obtaining approval signatures; entering RO into service
database system
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining
customer's approval of estimates; obtaining and providing contact telephone numbers;
answering questions and concerns; arranging towing and temporary transportation.
• Act as
- Receptionalist
- Mediator
- Listener &
- A good conveyor

3. Academic Qualifications (2005-2011)
BE In Mechanical Engineering
Shirdi Sai Engineering College
Anekal,Bangalore,Karnataka.
India.
Final year dissertation: RESIDUAL STRESS INDUCED IN A PRESSURE VESSEL DUE TO
DENTS.
Personal Details
Name : Adin.K.Dinesh
Permanent Address : Kunnummel House
Muppathadom.P.O
Aluva-683110
Ernakulam,Kearala
Telephone No : +919995669978
E-Mail Address : adinkdinesh@gmail.com
Date of Birth : 24th feb 1986
Sex : Male
Marital Status : single
Nationality : Indian
Languages Known : English, Hindi, Malayalam, Tamil, & Kannada
Passport Number :K4282845
Software Skills
Languages :c,c++
Operating System :Windows xp,Windows Vista & Windows 7 & 8
Softwares :Algor,Ansys & Solid Edge
Interests And Passtime
Travelling, Playing carom & chess and listening to Music.
References
References are available on request