D. N.V.RAMACHANDRAN
ASSISTANT PROFESSOR
DEPARTMENT OF MANAGEMENT STUDIES
SRM ARTS AND SCIENCE COLLEGE
KATTANKULATHUR
Dr. N.V.Ramachandran
MBA.,M.Phil.,MLM.,PGDPM.,Ph.D
Assistant Professor
Department of Management Studies
SRM Arts and Science College,
Kattankulathur
WHAT IS TRAINING?
WHAT IS SALES TRAINING?
 Selling Techniques
 Communication Skills
 Negotiation Ability
 Customer Understanding
 Objection Handling
WHY SALES TRAINING IN REAL ESTATE?
 Market Knowledge
 Client Persuasion
 Deal Closing
 Trust Building
 Service Excellence
5
 I am a first Generation Entrepreneur
 I believe in training and educating our associates to learn, grow and
improve their attitude
 We have a dedicated team of 1000+ associated who play a huge role
towards the success of our company
 Plan to do tree plantations of 9,99,999
 The blessings/boon given by god is time
 Before starting your day pray the Land/earth
 Speed and Steady wins the race
 The best investment on the earth is in the earth.
6
Understanding the Basic concepts in Real estate
 DTCP
 RERA
 UDS
 FMB
 A Register
 EC
 Patta
 Chitta
 Power
 Sale deed
WHAT IS MARKETING?
 Value Creation
 Customer Focus
 Brand Building
 Market Research
 Demand Generation
WHAT IS CUSTOMER BEHAVIOR?
 Buying Decisions
 Emotional Response
 Preference Patterns
 Social Influence
 Psychological Factors
Influencers Customers
Consumers Purchaser
Between
Sentimental influencers in Real estate
 Based on Belief
 Values, Culture & Sub-culture
 Religion
 Time (Kuligai ), Day ,Month etc.
FACTORS INFLUENCING CUSTOMER
BEHAVIOR
 Cultural Values
 Social Class
 Personal Needs
 Psychological Motivators
 Economic Conditions
SALES NEGOTIATION
 Win-Win
 Mutual Benefit
 Value Exchange
 Trust Building
 Agreement Closure
SALES EMOTION
 Empathy Connection
 Emotional Persuasion
 Customer Trust
 Relationship Bonding
 Loyalty Creation
GENDER DIFFERENCE IN BUYING A
PRODUCT
 Decision Approach
 Risk Perception
 Emotional Influence
 Product Priorities
 Communication Style
WOMEN’S EMPATHY IN SALES
 Active Listening
 Emotional Sensitivity
 Trust Creation
 Relationship Nurturing
 Customer Understanding
20
Skills :Sales Executives Can Learn From Animals
Adi yogi Training november 2025 - Copy.pptx
Adi yogi Training november 2025 - Copy.pptx

Adi yogi Training november 2025 - Copy.pptx

  • 1.
    D. N.V.RAMACHANDRAN ASSISTANT PROFESSOR DEPARTMENTOF MANAGEMENT STUDIES SRM ARTS AND SCIENCE COLLEGE KATTANKULATHUR Dr. N.V.Ramachandran MBA.,M.Phil.,MLM.,PGDPM.,Ph.D Assistant Professor Department of Management Studies SRM Arts and Science College, Kattankulathur
  • 2.
  • 3.
    WHAT IS SALESTRAINING?  Selling Techniques  Communication Skills  Negotiation Ability  Customer Understanding  Objection Handling
  • 4.
    WHY SALES TRAININGIN REAL ESTATE?  Market Knowledge  Client Persuasion  Deal Closing  Trust Building  Service Excellence
  • 5.
    5  I ama first Generation Entrepreneur  I believe in training and educating our associates to learn, grow and improve their attitude  We have a dedicated team of 1000+ associated who play a huge role towards the success of our company  Plan to do tree plantations of 9,99,999  The blessings/boon given by god is time  Before starting your day pray the Land/earth  Speed and Steady wins the race  The best investment on the earth is in the earth.
  • 6.
    6 Understanding the Basicconcepts in Real estate  DTCP  RERA  UDS  FMB  A Register  EC  Patta  Chitta  Power  Sale deed
  • 8.
    WHAT IS MARKETING? Value Creation  Customer Focus  Brand Building  Market Research  Demand Generation
  • 10.
    WHAT IS CUSTOMERBEHAVIOR?  Buying Decisions  Emotional Response  Preference Patterns  Social Influence  Psychological Factors
  • 11.
  • 13.
    Sentimental influencers inReal estate  Based on Belief  Values, Culture & Sub-culture  Religion  Time (Kuligai ), Day ,Month etc.
  • 14.
    FACTORS INFLUENCING CUSTOMER BEHAVIOR Cultural Values  Social Class  Personal Needs  Psychological Motivators  Economic Conditions
  • 15.
    SALES NEGOTIATION  Win-Win Mutual Benefit  Value Exchange  Trust Building  Agreement Closure
  • 16.
    SALES EMOTION  EmpathyConnection  Emotional Persuasion  Customer Trust  Relationship Bonding  Loyalty Creation
  • 17.
    GENDER DIFFERENCE INBUYING A PRODUCT  Decision Approach  Risk Perception  Emotional Influence  Product Priorities  Communication Style
  • 18.
    WOMEN’S EMPATHY INSALES  Active Listening  Emotional Sensitivity  Trust Creation  Relationship Nurturing  Customer Understanding
  • 20.
    20 Skills :Sales ExecutivesCan Learn From Animals