παρουσίαση Action plan crm 2001

[object Object],Despina Voudouri 2001

C.R.M. Customer Relationship Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Despina Voudouri 2001

Η No 1 επιλογή σας για την εκτέλεση των δικών σας C.R.M. προγραμμάτων Despina Voudouri 2001

Oι Πρώτοι Πελάτες μας ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Despina Voudouri 2001

Oι Αριθμοί ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Despina Voudouri 2001

Customer Communication Center Teleservices Data Base Marketing Field Sales Interactive Sales (Mail Order / E - Commerse) Despina Voudouri 2001

Teleservices Oι Υπηρεσίες Inbound - Outbound 24 Ώρες / Ημέρα 365 Ημέρες / Χρόνο Σ Τ Α Δ Ι Ο Α Ν Α Π Τ Υ Ξ Η Σ Ε Φ Α Ρ Μ Ο Γ Ω Ν 100% ,[object Object],[object Object],[object Object],ΕΙΔΙΚΟΙ ΤΟΜΕΙΣ

Field Sales ,[object Object],[object Object],[object Object],100% Β Α Θ Μ Ο Σ Α Ν Α Π Τ Υ Ξ Η Σ Ε Φ Α Ρ Μ Ο Γ Ω Ν S I E B E L Despina Voudouri 2001

Data Base Marketing Β Α Θ Μ Ο Σ Α Ν Α Π Τ Υ Ξ Η Σ Ε Φ Α Ρ Μ Ο Γ Ω Ν S I E B E L 100% ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Despina Voudouri 2001

Interactive Sales E - Commerce - Mail Order - Delivery 100% Β Α Θ Μ Ο Σ Α Ν Α Π Τ Υ Ξ Η Σ Ε Φ Α Ρ Μ Ο Γ Ω Ν S I E B E L Despina Voudouri 2001

Data Network Γενική Αρχιτεκτονική της Action Plan CTI Link IVR Port Trunk Port Agents IVR T-Server Call Center Administration Call Recorder PBX (ALCATEL 4400) Siebel Database Siebel Server ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Despina Voudouri 2001 Virtual Call Center Database

FINANCIAL SERVICES . Despina Voudouri 2001

FINANCIAL SERVICES Despina Voudouri 2001

Action Plan Siebel - Microsoft Despina Voudouri 2001

παρουσίαση Action plan crm 2001

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