The document provides an overview of Energy Trust's quality consultation program. It discusses Energy Trust as a nonprofit organization serving Oregon and SW Washington that provides access to affordable and renewable energy. It then summarizes that through the program, 368 average megawatts have been saved, enough energy to power 370,000 homes and heat 55,000 homes for a year. Finally, it outlines next steps for Energy Trust, which include taking a multifaceted approach to quality management and assisting contractors to internalize quality control.