This document provides guidance for college FOI and privacy coordinators on handling access requests under the Freedom of Information and Protection of Privacy Act (FIPPA). It discusses threshold issues, scope and clarity issues, time limits, fees, estimates and waivers, the search for records, affected persons, decision letters, providing access, mediation and appeals processes. Key steps include clarifying requests, providing fee estimates, notifying affected third parties, issuing decision letters citing exemptions, maintaining documentation, and representing colleges in certain appeals. Legal support is also offered for privacy advice, records management and related issues.