This document provides an overview and summary of the usability247 company, which offers various user experience testing services 24/7 including usability testing in labs, expert reviews, online user research, and accessibility audits. They work with both agencies and brands internationally. Key aspects of their services include 24/7 availability, rigorous and repeatable methodologies, experienced practitioners, and independence as they do not offer any design services. Their clients include large brands. The company aims to improve all interfaces and digital experiences for users.

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What we do
How we do it
247:lab – usability testing in a
lab with real users
•
Service delivery 24 hours a day
and 7 days a week
•
Rigorous methodologies built to
be repeatable
•
247:expert – expert usability
review, rapid turnaround
Experienced and expert
resource through the
Accredited Practitioner
programme
247:online – user research
online with >200 respondents
247:access – accessibility
audit for W3C compliance
Plus focus groups, persona
development and bespoke research
solutions. All multiplatform and
delivered internationally.
•
We come to you: labs located
where you are
•
Usability247 works with both
agencies and brands delivering
user experience services.
We uniquely offer online ordering
and unusually allow credit card
payment.
Because we don’t do design we
don’t compete with agency
partners.
Genuine mobile expertise
•
Who we do it for
No design services so no
competition with agencies and
recommendations that don’t try
and sell you other services
Our clients include:
©usability247

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Who we are
Why usability247
Founded by UX industry
veteran Paul Blunden,
Usability247 is staffed by a
network of Accredited UX
Practitioners and multiplatform
experts. Currently we operate
from the UK but work
internationally.
•
•
•
•
Why we do it
We’re changing the world, one
interface at a time, so that
everything is usable,
everywhere, for everyone, all
the time. It would be better for
consumers and better for
business.
•
•
service when you need it –
today, tomorrow, overnight,
over the weekend
totally independent – we will
never, ever, ever do design
multi-platform – every
smartphone, tablet, website
repeatable quality –
methodologies built to be
consistently delivered and
based on best practice
international – wherever
your customers are
competitive – services
priced as they should be
Get in contact
n: Paul Blunden
m: +44 (0)7855 823630
o: 0800 0 246 247 (free)
e:paul@usability247.com
w:www.usability247.com
Usability247
Siena Court,
The Broadway,
Maidenhead,
SL6 1NJ, UK
©usability247