This document provides endorsements for Mark Hickson, who is described as bringing integrity, passion, and empathy to his work as a Microsoft Unified Communications and Collaboration consultant. He is said to motivate and inspire others through his energy and to tailor information delivery based on his audience. Mark's technical skills and creative thinking led to many innovative solutions and helped enrich students' learning experiences through flexible teaching and learning tools. The intuitive design of a product he worked with allowed for easy access and integration of additional data sources.