Actonic is a German IT services company focused on customer service and integrated IT solutions. It uses four principles of transparency, quality, satisfaction, and innovation to guide its work. Actonic provides consulting, development, support, and training services using products from companies like Atlassian, ServiceNow, and Salesforce. It takes a holistic approach working with customers from initial analysis through implementation to help optimize their processes and digitize their work using centralized collaboration and management tools.
4. Our Principles
In everything we do,
we are guided by these
four principles, which
form the building
blocks of our holistic
approach.
Transparency
We value and encourage openness and
honesty in our communication with
customers, partners and employees.
Quality
We are committed to
uncompromisingly high standards of
quality.
Satisfaction
Thanks to our commitment to
excellence, we generate a large
degree of satisfaction among our
customers.
Innovation
We offer tailor-made solutions which
complement our established Portfolio.
5. Offices:
Germany:
•Vaihingen a. d. Enz (Backoffice)
• Stuttgart (Main Office)
• Hannover
• Kaiserslautern
•Velbert
Worldwide:
•Voronezh, Russia
• Paphos, Cyprus
• Rydułtowy, Poland
8. In a nutshell
Solution-oriented customer
service for integrated IT
environments
• Solutions rather than
products
• Customer needs at the
center of everything we do
• Seamless workflows
9. Our Portfolio at a
glance
A diverse potfolio
as a full-
service concept
Atlassia
n
Service-
now
Sales-
force
Zendes
k
Actonic
Academy
Support
Development
Empolis
WalkMe
ABBYY
10. Step by step
to success
As a solution-oriented IT-
service provider, we take a
holistic approach to identify
your specific requirements
and offer the most effective
solutions
Continuous optimization
Initial operation
Implementation & Rollout
POC – Proof of concept
Workshop and preparation
Analysis of current situation
11. How can we help you?
We develop solutions instead of simply offering you products. In doing so, we help you
unfold the potential you did not even know existed in your company
Too many E-Mails
In the mailbox?
Communication
about
ticketing system
Centralized task
management
Knowledge is
owned by individual
employees?
Digitization
and storage of
information
Documents are
easily accesible
to anyone
No overview of
projects?
Working out a
process for your
workflows
Clarity about
responsibilities,
statuses and
deadlines
12. Current mode of operation vs.future mode of operation
Your
Team
Atlassian
Jira
Atlassian Confluence
14. GDPR (DSGVO)
and Security
FastTrack –
EasyWorklog Reports
InlineTable Editing
for Confluence
Show Inline Comments
in Editor
100 % Compliance
Easy configuration
For Jira and Confluence
Efficient time tracking
Comprehensive reports
No prior knowledge
required
Editing inView mode
Double-click editing
Drag & Drop support
View comments in Edit mode
Improved editing mode
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