A typology of ai experiences and their implications for tourists and tourism providers
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This document discusses a typology of artificial intelligence experiences in tourism and their implications. It identifies two main types of AI experiences - AI-mediated experiences that involve direct interaction with AI systems, and AI-enabled experiences where AI supports the experience in the background. For AI-mediated experiences, it considers factors like whether the AI is embodied, mobile, how interaction occurs, and whether it is confined or ubiquitous. The implications for both tourists and tourism providers are then discussed for each type of AI experience.
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The tourism industry has experienced significant growth over the past 60 years, with international tourist arrivals growing from 25 million in 1950 to over 800 million in 2005. Technology has played a key role in this growth by reducing geographical barriers through innovations in transportation and communication. Looking ahead, international tourist arrivals are projected to reach 1.8 billion by 2030. Technologies like the internet, mobile phones, and applications are increasingly important for the tourism sector and have transformed how people plan, book, and experience travel. Augmented reality in particular holds great potential to enhance tourism experiences through virtual information overlaid on the real world.
Smart Tourism Destinations Enhancing Tourism Experience through Personalisati...
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Presentation done by Aditya Amaranggana, during "Smart Tourism" workshop, of the ENTER2015 eTourism conference.Rural tourism in india: Exploring the travel blogger perspective
The conceptual study is designed with qualitative analysis of
blog contents to judge the bloggers perspective regarding rural tourism in India. The primary objective of the study was to analyze the presentation of rural tourism in India through blogs. Foreign bloggers illustration of India was deeply investigated from their blog contents. The study provides an elementary
indication about the blog marketing of rural tourism and its potential in the Indian tourism industry
The Future of Travel & Hospitality
Here's what travel and hospitality will look like by 2025 as organizations strive to offer endlessly personal and exceedingly convenient services to travelers.
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This document proposes an eGovernment relationships framework for the tourism domain. It identifies the major relationships as: Government to Government (G2G), Government to Citizens (G2C), Government to Businesses (G2B), Government to Non-Profits (G2N), Government to Employees (G2E), and Government to Visitors (G2V). Each relationship is defined and tourism-related examples are provided. The framework is intended to help analyze, create, and utilize tourism-related eGovernment initiatives. Limitations include the conceptual nature rather than empirical study and limited case analysis depth. Future research directions include evaluating governance mechanisms/policy initiatives and measuring performance of egovernance structures.Storydoers Training Combo ENG
We are delighted to share with you the exciting news about our latest initiative at Storydoers. We have recently run a comprehensive training combo aimed at promoting the digitisation of SMEs in the rural tourism sector as part of the Erasmus+ Programme.
The training combo comprises a series of engaging and informative sessions designed to improve the digital skills and capabilities of entrepreneurs in the local tourism sector. Our aim is to equip these businesses with the tools and knowledge they need to thrive in the digital age.
STORYDOERS. DIGITAL STORYDOING FOR LOCAL TOURISM is an initiative to foster responsible tourism skills and digitalisation of people in rural areas of Europe.
STORYDOERS is a project co-funded by the Erasmus + programme of the European Commission.
The consortium consists of:
Ecosystem Europe
Diesis Network
Bulgarian Chamber of Commerce and Industry
AITR-Turismo Responsabile
Walora
Wazo Coop
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Presentation done by Sofia Reino, during "Where are we now and where are we heading?" workshop, of the ENTER2015 eTourism conference.Digital Experience & Destination Branding by Dinh Thu.pdf
Although there is increasing interest in place and destination branding, the inter-disciplinary nature of the field poses challenges for the development of a coherent knowledge base. With a view to informing both research and practice, this article presents a systematic review combining place and destination branding, identifying and defining its core themes, and developing a conceptual map of the inter-play between them. The following key themes are identified: general, brand identity, image and personality, politics, heritage, communication/media, country-of-origin, and designscape and infrastructure. The slides conclude with an agenda for further research including the need for research on specific themes across a wider range of place entities.
Bridging the Gap between Traveler Experience and Travel Management
1. The document discusses bridging the gap between traveler experience and travel management in the mobile era. It highlights the disruption caused by increased traveler control through mobile apps and the opportunities for mobile solutions.
2. Travelers now use mobile apps extensively for their trips, contrary to travel managers who lag behind in adopting mobile strategies. However, opportunities exist for mobile apps to improve traveler satisfaction, duty of care, and compliance.
3. Bridging the gap requires mobile solutions like recommended travel apps and travel management apps to better track travelers and assist them. This will help address changing priorities around security, cost control, and traveler satisfaction.
IRJET- Future of Smart Tourism
This document discusses the future of smart tourism and proposes a system to improve the smart tourism experience. Some key points:
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- The system connects all stakeholders like tourists, volunteers, drivers, hotels through an integrated smart map to exchange information faster. It uses technologies like IoT, fingerprint matching algorithms, and encryption to protect privacy.
- Recommendations are provided through collaborative filtering and mining/monitoring data while accounting for changing user interests over time. Emergency services are also supported through connections with government organizations.
The New Always-Connected Travel Consumer - Presentation for the Caribbean Tou...
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Smart cities and tourism
The document discusses smart tourism experiences and their potential to enhance destination attractiveness. It analyzes case studies of different organizations that have implemented smart tourism initiatives using technologies like virtual reality, augmented reality, beacons, IoT, and robots. These technologies allow for more interactive, personalized experiences like virtual tours of destinations, translated menus accessed via smartphones, and robots providing travel assistance. The analysis found that technologies can enhance experiences by making them more immersive and social. When implemented strategically, smart tourism experiences may help destinations attract more visitors and compete more effectively.
Designing future tourism scenarios: Augmented Reality, Virtual Reality and em...
This document discusses how emerging technologies like augmented reality, virtual reality, and gaming apps can be used to engage future generations of tourists and promote sustainable tourism. It provides examples of how some cities are using smart ticketing, mobile tracking, and social media to manage tourism. The document also examines how technologies can be used in cultural heritage experiences and questions how they can enhance experiences while preserving authenticity. It raises challenges around how technology impacts human resources and opens new business models for museums and tourism.
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Can collaborative use and smart(er) mobile platforms develop better experienc...
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Proposal: The Ark Project and The BEEP Inc
1.) Introduction
Our Movement is not new; it is the same as it was for Freedom, Justice, and Equality since we were labeled as slaves. However, this movement at its core must entail economics.
2.) Historical Context
This is the same movement because none of the previous movements, such as boycotts, were ever completed. For some, maybe, but for the most part, it’s just a place to keep your stable until you’re ready to assimilate them into your system. The rest of the crabs are left in the world’s worst parts, begging for scraps.
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4.) Collaboration with Organizations
Our Movement will demonstrate how organizations such as the National Association for the Advancement of Colored People, National Urban League, Black Lives Matter, and others can assist in creating a much more indestructible Black Wall Street.
5.) Vision for the Future
Our Movement will not settle for less than those who came before us and stopped before the rights were equal. The economy, jobs, healthcare, education, housing, incarceration – everything is unfair, and what isn’t is rigged for the less fortunate to fail, as evidenced in society.
6.) Call to Action
Our movement has started and implemented everything needed for the advancement of the economic system. There are positions for only those who understand the importance of this movement, as failure to address it will continue the degradation of the people deemed less fortunate.
No, this isn’t Noah’s Ark, nor am I a Prophet. I’m just a man who wrote a couple of books, created a magnificent website: http://www.thearkproject.llc, and who truly hopes to try and initiate a truly sustainable economic system for deprived people. We may not all have the same beliefs, but if our methods are tried, tested, and proven, we can come together and help others. My website: http://www.thearkproject.llc is very informative and considerably controversial. Please check it out, and if you are afraid, leave immediately; it’s no place for cowards. The last Prophet said: “Whoever among you sees an evil action, then let him change it with his hand [by taking action]; if he cannot, then with his tongue [by speaking out]; and if he cannot, then, with his heart – and that is the weakest of faith.” [Sahih Muslim] If we all, or even some of us, did this, there would be significant change. We are able to witness it on small and grand scales, for example, from climate control to business partnerships. I encourage, invite, and challenge you all to support me by visiting my website.
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A typology of ai experiences and their implications for tourists and tourism providers
- 1. A typology of AI experiences and their implications for tourists and tourism providers Dr. Ulrike Gretzel University of Southern California
- 2. Conceptual Layers of Smart Tourism Gretzel, 2017
- 3. Smart tourism experiences • The smart tourism experience focuses on technology-mediated tourism experiences and their enhancement through personalization, context-awareness and real- time monitoring (Buhalis & Amaranggana, 2015) • The smart tourism experience is efficient and rich in meaning. Tourists are active participants in its creation. The smart tourists and their digital selves (or data bodies) use smartphones to tap into information infrastructures provided at the destination or virtually in order to add value to their experiences (Gretzel et al., 2015)
- 5. Smart Tourism Experience Meaning- enriched Technology- Enhanced Context- driven Big-Data Supported Gretzel, Reino, Kopera & Koo, 2015
- 6. Types of AI Experiences AI mediated Direct interaction Awareness Intentional AI enabled AI creates or supports the experience in the background
- 7. AI mediated experiences • Embodied vs. virtual • If embodied, mobile vs. stationary • Type of interaction: voice vs. type/touch • Initiated by tourist vs. smart destination/provider • Confined vs. ubiquitous
- 8. Implications for Smart Tourists CHOICE PLAYFULNESS POTENTIAL FOR INTERRUPTION
- 9. Implications for destinations/providers Novelty effects – short-term exploitation vs. long-term effects Need to manage expectations – human as standard Focus on interaction – great need to manage experience but also greater opportunity for feedback/learning Focus on “at destination” Use confined
- 11. Types of AI enabled experiences Real-time vs. post hoc Visible vs. hidden Focus on tourist experience vs. marketing intelligence Blended into experience vs. super- imposed
- 12. Implications for Tourists PERSONALIZATION RECOMMENDATION POSITIVE SURPRISE SUSPICION/CREEPINESS PRIVACY CONCERNS
- 13. Implications for Smart destinations/providers Optimization Behavior manipulation Knowledge discovery - innovation