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Creating an Enterprise Cloud Centre of Excellence

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Establishing a Cloud Centre of Excellence is a cornerstone of any modern Enterprise Cloud Strategy. Learn how to accelerate cloud adoption by creating a team of people dedicated to define, evangelise, and institutionalise Cloud best practices, frameworks, and governance across your business.

Speakers:
Lizelle Hughes, Head of Partner Field Engagement, Australia, Amazon Web Services
Thor Essman, CEO & Founder, Versent

Published in: Technology
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Creating an Enterprise Cloud Centre of Excellence

  1. 1. © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved. Lizelle Hughes Head of Partner Field Engagement, Australia Amazon Web Services Level 300 Setting up a Cloud Centre of Excellence (CCoE) For Enterprise Customers Thor Essman CEO & Founder Versent © 2017, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
  2. 2. Elements of a Successful Cloud Journey Executive Sponsorship Experiment Education Making it Real Hybrid Operations Program ROI and Plan Cloud-First Strategy Organisational Change
  3. 3. What Happens Without CCoE Lack of communicationLack of directionLack of understanding Source: CloudTweaks.com, GetApp.com
  4. 4. Agenda 1. What is a Cloud Centre of Excellence (CCoE) 2. Why have a CCoE 3. 6 steps to Establish & Operationalise a CCoE 4. Measure performance and improve 5. Versent – AWS Advanced Partner Done this before!
  5. 5. What is a Cloud Centre of Excellence A Cloud Centre of Excellence (CCoE) is a Cross-Functional group or team, with Executive Support that Leads other Employees and the Organisation as a whole in Cloud Adoption, Migration and Operation. Realm of CCoE: Research Evangelise Apply Lead Mentor aka: • Cloud Competency Centre • Cloud Capability Centre • Cloud Knowledge Centre • Cloud Strategy & Enablement Team • Cloud Tiger Team
  6. 6. When is a CCoE Needed 1. POC  Production 2. Projects  Scale Migration 3. Size of organisation/ project 4. Complexity of project 5. Operating Model considerations 6. Driving force at the next level down from CxO
  7. 7. 6 Steps to Establish & Operationalise a CCoE…
  8. 8. 401 level 301 level 201 level Wider Organisation – 101 level CCoE Dev, Network, Security Cloud Lead/ Advisor Establishing & Operationalising CCoE Build the Team 1 Dev, Automation, Operations R E A L M
  9. 9. Project : Business Sponsor Measurable Time-bound Showcased Best practices, standards and an evolving framework Establishing & Operationalising CCoE Build the Team Assign Pilot Projects 1 2 ‘How to we chose the right projects?’ R E A L M
  10. 10.  Agile – fail fast, recover quick!  Federated Cloud Identity Access Control Policy  Account and Identity Access Management  Migration Tools  Security Controls, Data Classification, Ingress/Egress Access Rules  Architecture Patterns & Reference Deployment Templates  Billing and Financial Management  Shared Services, QA and Production Environments Establishing & Operationalising CCoE ‘How do we architect for the cloud?’ Build the Team Assign Pilot Projects Define Standards 1 2 3 R E A L M
  11. 11. ‘How should we operate in the cloud?’ Establishing & Operationalising CCoE Build the Team Assign Pilot Projects Define Standards Define Ops Standards 1 2 3 4 Business Management Core Functions Security & Control Reporting & Governance R E A L M
  12. 12.  Communities of Practice/ Special Interest Groups  Internally train and/or identify Partners  Build a cloud web portal e.g. wiki, web site etc.  Identify knowledge gaps  Create an Enablement strategy  Workshops  Hackathons Establishing & Operationalising CCoE Build the Team Assign Pilot Projects Define Standards Define Ops Standards Share Knowledge 1 2 3 4 5 ‘How do we increase the knowledge outside the team?’ R E A L M
  13. 13.  Learn from Success & Failure  Project Impact & ROI  Regular project reviews & post mortems  Feedback loops  Keep up to date with latest technologies and innovation  Track costs Build the Team Assign Pilot Projects Define Standards Define Ops Standards Share Knowledge Operate & Improve 1 2 3 4 5 6 ‘How do we continually self-improve?’ R E A L M Establishing & Operationalising CCoE
  14. 14. Measure & Improve Performance • Set KPIs / Metrics to measure progress − Cost savings − Time savings on projects − Risk Reduction − Innovation/ Time to Market • # Projects CCoE is influencing • # Staff who are active advocates • # Releases per day/week/month • # Service Catalogue items added • # Architecture Patterns & Use Cases developed • # Training Sessions CCoE has held with staff ‘Why not Cloud?’
  15. 15. Thor Essman CEO & Founder, Versent
  16. 16. Summary: CCoE – Bringing it Together! • Executive sponsorship • Stakeholder mgmt • Multi-disciplinarian • Research & Evangelism • Training & Certification People • AWS platform • Cloud Formation scripts • Monitoring tools • Security tools • Billing tools Platform • Vendor management • Project pipeline • Billing & Management • Security • ITIL & Operations Patterns R E A L M What is the first thing you are going to do, to build out your CCoE?
  17. 17. Thank you!

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