Quantum's DXi Solution helps Mortenson Construction overcome some challenging data backup issues. Listen to how Mortenson implemented a Quantum disk and tape backup solution with their NetBackup server.

1. 1 Mortenson Construction: Building a Better Backup Solution Using Quantum Deduplication and NetBackup Mortenson Construction & Quantum DXi Case Study Jose Juniel Quantum Corp., Solutions Advisor

2. Mortenson Construction Established in 1954 24th largest contractor in the U.S. Offices in eight U.S. cities and one in China Specializes in healthcare, sports facilities and renewable energy Leads the industry in use of innovative and green construction technologies for projects 1,500 employees in frequent communication, sharing design plans, project details and logistical schedules A three-person team is responsible for Mortenson’s server administration and backup strategy IT Management Mission: to safeguard all the information that flows between the company’s nine offices 2 Mortenson Construction & Quantum DXi Case Study

3. The Challenges Symantec NetBackup directly connected to a tape library Hardware issues with tapes/library hampered backups Backup windows not being met Certain data (e-mail) only protected every 3rd day Staggered backups so they would complete within the backup window One missed backup meant five days with data at risk File restore procedures sometimes took days Had to recall media from off-site, load/import media, and run the restore Administrative efforts exceeded staff resources Up to two hours per day spent managing backup issues Mortenson Construction & Quantum DXi Case Study 3 What specific challenges were you addressing?

4. The Challenges Mortenson Construction & Quantum DXi Case Study 4 Original Architecture M.A. Mortenson Company Backup Diagram Co-lo Mortenson HQ 1 GB Fiber NetBackup Tape Library Windows Servers

5. Finding the Solution Purchase a new library with larger/faster drives LTO-5 up to 140MB/sec (native) Disk-based backup solution Increased reliability of disk Disk-based deduplication appliance to be able to meet RPO and RTO objectives Reduce the amount of data on tape Different backup software was a consideration Mortenson Construction & Quantum DXi Case Study 5 What options did you consider?

6. Evaluating the Solution Worked with VAR Datalink to do a backup assessment Wanted software that worked seamlessly with NetBackup Conclusion: needed a target-based deduplicationappliance toreduce the need for a large disk system Goals: Retain 1 week of daily backups on the device Increase performance and reliability to avoid missed backup Reduce administrative efforts; a staff of 3 is already overloaded Mortenson Construction & Quantum DXi Case Study 6 How did you evaluate solutions? What were your goals?

7. Finding the Solution Mortenson Construction & Quantum DXi Case Study 7 New Architecture M.A. Mortenson Company Backup Diagram Co-lo Mortenson HQ 1 GB Fiber NetBackup Quantum Tape Library Windows Servers Quantum DXi

8. Integrating Quantum & Symantec Mortenson Construction & Quantum DXi Case Study 8 Start Backup Backup Complete NBU Master Duplication Complete Start Duplication Remote Media Server Tape Creation Complete Start Tape Creation Tape Library (NDMP Control) Backup Target DXi Direct Path to Tape DXi Optimized Duplication DXi Direct Path to Tape Supports FC attached libraries from most manufacturers

9. Driving Factors Value – price and performance Budget already approved for a new tape library Quantum was the only vendor offering a suitable disk-based backup appliance that fit the budget Mortenson Construction & Quantum DXi Case Study 9 What factors led you to choose the Quantum DXi6500?

10. The Benefits Faster restores and quicker access to data Saves time; reduced administrative time spent monitoring backups by 95% Saves money – less media to buy, store, and transport Better protection – daily backups now conducted every night After installation, able save 30 days of backups on disk Mortenson Construction & Quantum DXi Case Study 10 Since installing the DXi6500 what benefits have you realized?

11. ROI How long did it take to achieve ROI? How did you measure it? One year to achieve ROI The savings Five LTO-3 tapes each night = $125/night ($35K/year) Cut down to one off-site transport per week = $5000/year Support went from 10+ hours per week to less than 1 hour per week Mortenson Construction & Quantum DXi Case Study 11

12. Lessons Learned What are your recommendations for others who are evaluating products? Do a backup assessment to find your issues Treat the device as a Proof of Concept (POC) Make sure the vendor can deliver on the promises of the product Have clearly defined acceptance criteria Test the device (in a lab if possible) and make sure it will work and add value in your environment Pick a solution that works with your existing backup software Symantec OST API provides ability for NetBackup to directly manage the devices Storage Lifecycle Policies simplify management Plan to save a lot of money on media costs!! Mortenson Construction & Quantum DXi Case Study 12