a Listening Presentation for the students

PURPOSIVE COMMUNICATION-BSC FIRST YEAR-SECOND SEM
Log in and turn on the Camera of your
Phone
Mute the MICROPHONE, unless you are
mentioned and if you want to recite
Type Present in the CHAT BOX

Mechanics of the Game
 I will describe someone or something and listen
carefully on the different descriptions.
 If you know the answer, then write it in our Chat
box.
 First student to answer will receive 1 point.
 Please observe discipline, respect and
cooperation.
PURPOSIVE COMMUNICATION-BSC FIRST
YEAR-SECOND SEM

YEAR-SECOND SEM

PRESENTED BY
CHAMSON M. CHANG-GOY
Instructor
BACHELOR OF SCIENCE IN CRIMINOLOGY
ENG 122 PURPOSIVE COMMUNICATION (SEC A-D)

OBJECTIVES
Differentiate listening from hearing;
Identify the importance of effective
listening;
Give ways on how to become an
effective listener.

Listening
Significant part of communication
process. Communication cannot take
place until and unless a message is
heard and retained thoroughly and
positively by the receivers/listeners

Listening vs. Hearing
Hearing implies just perceiving the
sounds while listening means listening
with understanding whatever you are
listening. Both the body as well as mind is
involved in listening process.
Hearing is an effortless activity while
listening is an act requiring conscious
efforts, concentration and interest.
Listening involves

Effective Listening
 Requires both deliberate efforts and a keen mind.
Effective listeners appreciate flow of new ideas and
information. Effective listening gives you an
advantage and makes you more impressive when
you speak. It also boost your performance.

General Principles

Know your purpose in
communicating.
You need to know the main purpose
of your speech.
Is your purpose to persuade?
Is your purpose to inform?
Is your purpose to inspire?
Is your purpose to entertain?
YEAR-SECOND SEM

Know your audience.
Knowing your audience helps
determine your strategy. You need to
show your audience that you respect
them, their wants, their needs and
their challenges. You show your
sense of sincerity in conveying your
speech to your audience.

Adjust your speech or writing
to the context of the situation.
The situational context of speech
influences what is considered socially
appropriate and how the message is
received. Observe the setting, time
and environment.
YEAR-SECOND SEM

Work on the feedback
 Additionally, audience may ask a
question or let you know if they do not
understand. You may also receive
direct positive or negative feedback
from members of the audience who
agree or disagree with what you are
saying.
YEAR-SECOND SEM

Be Clear
The message should emphasize on a
single purpose/goal at a time thus
shall not cover several ideas/concepts
in a single sentence. It is best to give
the most necessary information when
trying to communicate your idea,
instruction or message.
YEAR-SECOND SEM

Be Concise
 Stick to the point and keep it brief. Your audience
doesn’t want to read six sentences when you could
communicate your message in three.
 Practice reducing lengthy/long details down to its
core meaning. Stick to the point and keep it brief.
Your audience doesn’t want to read six sentences
when you could communicate your message in three
sentences.
YEAR-SECOND SEM

Be Concrete
 The message should be clear and particularly
such that no room for misinterpretation is left.
 When your message is concrete, then your
audience has a clear picture of what you’re
telling them. There are details (but not too
many!) and vivid facts, and there’s laser-like
focus. Your message is solid.
YEAR-SECOND SEM

Be Correct
 When your communication is correct, it fits your
audience. And correct communication is also error-
free communication.
 The message should be correct, i.e. a correct
language should be used and the sender must
ensure that there is no grammatical error and
spelling mistakes.
YEAR-SECOND SEM

Be Coherent
When your communication is
coherent, it’s logical. All points are
connected and relevant to the main
topic, and the tone and flow of the text
is consistent.
All points are connected and relevant
to the main topic, and the tone and
flow of text is consistent.
YEAR-SECOND SEM

Be Complete
 In a complete message, the audience has
everything they need to be informed and, if
applicable, take action.
 The message must be complete. i.e. it
must include all the relevant information
that geared to the intended receiver’s
perception. The message must be based
on facts.
YEAR-SECOND SEM

Be Courteous
 It is relevant to approach the audience in a friendly,
honest and courteous manner. Use terms that show
respect for the receiver contribute towards effective
communication. Avoid negative or offensive words.
 There are no hidden insults or passive-aggressive
tones. You keep your reader’s viewpoint in mind, and
you’re empathetic to their needs.
YEAR-SECOND SEM

YEAR-SECOND SEM
Characteristics of
Good
and Effective
Listener

Is attentive
 Good listener must play attention to the key points.
He should be alert. He should avoid any kind of
distraction.
YEAR-SECOND SEM
Do not assume
 Good listener does not ignore the information he
considers is unnecessary. He should always summarize
the speaker’s ideas so that there is no misunderstanding
of thoughts of the speaker. He avoids premature
judgments about the speaker’s message.

Listen for feelings and facts
Listen for the feelings of the speaker.
He concentrates totally on the facts.
He evaluates the facts objectively. A
good listener should be projective and
emphatic.
YEAR-SECOND SEM

Concentrates on the other
speakers kindly an
 A good listener makes deliberate efforts to
give a chance to other speakers to also
express their thoughts and views. He tries
to learn from every speaker.
YEAR-SECOND SEM

Building Good Listening
Skills
 Demonstrate your listening skills by
paraphrasing
 - Paraphrasing and summarizing are both
fantastic communication skills that help
you to make sense of a speaker’s points
and also allow you to demonstrate that you
are listening closely.
YEAR-SECOND SEM

Make Consistent eye contact
It is important to hold the gaze of the
speaker at least most of the time. It is
an encouraging way to communicate
interest, understanding, and focus.
YEAR-SECOND SEM

Be attentive, but relaxed
 Mentally screen out distractions. Try not to
focus on the speaker’s accent or speech
mannerisms to the point where they
become distractions.
YEAR-SECOND SEM

Listen to the words and try to
picture what the speaker is saying.
- Allow your mind to create a mental
model of the information being
communicated.
Ask questions only to ensure
understanding.
YEAR-SECOND SEM

Adopt an open posture
 Pay close attention to the way you’re
standing or sitting. Effective listening can
be communicated by a soft, open posture.
Keep your body loose, and consider
leaning forward to demonstrate that you’re
eagerly taking in information.
YEAR-SECOND SEM

 Wait for the speaker to pause to ask
clarifying questions.
 Ask questions only to ensure
understanding
 Ask open questions
 Give the speaker regular feedback-
Show that you understand where the
speaker is coming form by reflecting the
speaker’s feelings.
YEAR-SECOND SEM

Remember past details
Take any opportunity you can to add a
comment that proves you have
listened and remembered something
form a past conversation. This makes
people feel valued and proves that
you really do pay attention.
YEAR-SECOND SEM

Listen to Understand
It’s vital that you do not only act like
you’re listening to the other person
but that you also bring an authentic
desire to listen to your conversations.
YEAR-SECOND SEM

Comprehension Check
As a student, what should you do to
become a good listener?
 (8 Minutes) Type in our chat box
 Rubrics
 Content-10 points
 Organization 5 points
 Grammar, Mechanics-5 points
 20 points
YEAR-SECOND SEM

 Importance of Effective Listening
YEAR-SECOND SEM
Hearing
Listening
5 General Principles of
Communication
-Know your purpose
-Know your topic
-Know your audience
-Adjust your speech or writing
to the context of the situation
- Work on the feedback

Assignment
 I will the link in our GC. Answer it briefly and
subantancially.
 Follow the instruction.
 Deadline: April 23, 2021 untill 5:00 PM
YEAR-SECOND SEM

a Listening Presentation for the students

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