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A Lean-ish Approach
to Innovation
Adopting Lean Thinking for a Corporate Setting

Thomas Wendt
Surrounding Signifiers
@thomas_wendt
thomas@srsg.co
srsg.co
Thomas Wendt
UX Strategist and Researcher
!

Founder of Surrounding Signifiers, a
strategy and design consultancy
!

Background in continental philosophy,
psychology, and literary theory
!

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Lean UX is not all that different from
plain old UX done well.

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Innovation labs spawn mad scientists.

Thomas Wendt

Surrounding Signifiers

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&docid=Hhn8W7mPYw5IM&tbnid=X388i42hiDhnbM:&ved=0CAUQjRw&url=http%3A%2F%2Fwww.basilsblog.net
%2F2013%2F01%2Frur.html&ei=Er92Uu2oMK6gsASB0IDABw&bvm=bv.
55819444,d.cWc&psig=AFQjCNGRK74pjpSTiG8Pz0VqDlLqHiekOQ&ust=1383600228645092

@thomas_wendt
Build

Measure

Learn

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
“Labs” are ideal settings. Real
innovation happens in the real world.

http://upload.wikimedia.org/wikipedia/commons/c/c3/Raphael_School_of_Athens.jpg

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Y
L
L
A O Measure
Build
U D
!
T
S
C O G
A T IN
U E H
O AV T
Y H
E
S
E
H
T

Learn

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
There will always be bosses...

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Thomas Wendt

Surrounding Signifiers

@thomas_wendt
You’re forced to recognize disorder
and uncertainty.

http://jennymackness.files.wordpress.com/2013/09/jackson-pollock.jpeg

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Rethink the UX process.

Thomas Wendt

Surrounding Signifiers

http://www.boxesandarrows.com/files/banda/card_sorting_a_definitive_guide/
designProcessDiagram.jpg

@thomas_wendt
The truth is (not) out there.

Thomas Wendt

Surrounding Signifiers

http://www.chrisdevlinwrites.com/blog/wp-content/uploads/2013/09/x_files_30.jpg

@thomas_wendt
There are MANY truths.

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Lean thinking is actually about thinking.

http://norsight.connectivitybiz.com/wp-content/uploads/2010/11/Thinking-ManStock_000005908297Medium11.jpg
Sketching is simply thinking on paper.

http://media.smashingmagazine.com/wp-content/uploads/2011/12/IMG_1334.jpg

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Everything is a secret.

http://theinsuranceblogger.co.uk/wp-content/uploads/2011/03/black-box.jpg

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Give users something to use.

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Corporate compulsions.

http://upload.wikimedia.org/wikipedia/commons/1/1b/OCD_handwash.jpg

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Abductive thinking.

http://dthsg.com/wp-content/uploads/2011/01/abductive.png

Thomas Wendt

Surrounding Signifiers

@thomas_wendt
Thanks!
Thomas Wendt
Surrounding Signifiers
@thomas_wendt
thomas@srsg.co
srsg.co

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A Lean-ish Approach to Innovation