Papa John’s Pizza has selected Red e App to increase operational efficiency across its organization. Red e App will give Papa John’s a dedicated channel to communicate and share files with corporate managers in more than 600 locations using a private, mobile-centric platform.

1. CASE STUDY
Papa John’s Pizza
Papa John’s is the third largest take-out and pizza delivery
restaurant chain in the world with over 4,700 restaurants and
22,000 employees.
Papa John’s operational demands include food preparation and
logistics, point of sale, connectivity for phone and ordering
systems, and of course, ensuring that each pizza is prepared
perfectly to order and safely delivered.
The global scale of Papa John’s business compounds the
workload and requires immediate employee communication,
24 hours per day, seven days a week.
As part of its continuous strive for efficiency, Papa John’s sought
a solution to communicate with its mobile workforce.
Papa John’s selected Red e App to communicate with its regional
and store managers to increase operational efficiency across the
organization.
With Red e App, Papa John’s is able to utilize a communication
platform that is designed specifically for the needs of a non-desk
workforce.
“Red e App allows us to communicate the right data at the right
time with a simple solution,” says Edmond Heelan, Papa John’s
Vice President of Global Operations Support and Training. “For the
first time, we’ll be able to communicate in real-time to managers.”
Papa John’s will use Red e App to be more effective
in distributing, measuring, and delegating employee
communications.
The
Problem
The
Solution
1
2
DELEGATE
Managers can communicate to
employee segments by shift,
role or division
DISTRIBUTE
Upload or send reports,
documents, and messages to
groups
COMMUNICATE
Send procedural changes,
company updates, and critical
notifications in real-time
MEASURE
Inform leadership
around effectiveness of
communications through
Red e App reports