Quantum's EH&S Information Management System

FacTS ™

Environmental Health and Safety Information Management System

Managing Information

Why FacTS™?
™
For a Compliance System that Serves the Bottom Line
FacTS™, Quantum's Enterprise-Wide Environmental Health & Safety Information Management System
supports a proactive approach to: preparing regulatory reports, tracking and managing chemical and waste
inventories, managing permits and commitments, conducting incident investigation, monitoring health and
safety issues, and continuous process improvement.
Your organization is already required to do compliance reporting, why not equip your organization to use
this operational information to manage the business, cut waste, and improve processes? The FacTS™
integrated database of enterprise-wide operational information can help you transform your EH&S operations
from a cost center to a real cost management center.

The Four Cornerstones of FacTS™: The FacTS™ Base System provides the foundation for operating a
™
fully integrated enterprise-wide Environmental Information System. It consists of the cornerstones of your
business: Business Practices, Inventory, Material Specification, and Operational Organization.

The FacTS™ EH&S Dashboard allows users to design feature-rich reports from any data stored in
™
FacTS™, providing users with specific information and key performance indicators they need in the
format that helps them make informed decisions.
The MSDS Management Suite provides an efficient, expandable system for the creation, distribution, and
storage of Material Safety Data Sheets, including OSHA Hazard Communication. FacTS™ can extract MSDS
information in over 200 reports, based on criteria like constituents, location, use, disposal, hazard ranking,
and employee exposure.
The EH&S Management Suite provides scheduling tools for creating and tracking time-based items such
as work orders, standard operating procedures, inspections, and information requests. It allows tracking of
bulk and container inventory along with the scheduling and tracking of material dispensing work orders.
The Environmental Reporting Suite provides key tools for compliance with environmental legislation
regarding hazardous chemicals. The functionality is designed to help EH&S professionals produce reports for
submission, internal review, and trend analysis of all environmental incidents occurring on site.
The Health & Safety Suite provides key tools for maintaining records, compiling data, and generating
federal and state safety and health reports, including OSHA 300 and potential exposure risks reports, and
monitoring the subsequent costs and activities for evaluating trends and tracking metrics to make well-
informed business decisions.
The Administration and Data Management tools provide the flexibility needed to stay current in the
EH&S arena, and reduce the need for high development and support costs that accompany a custom
application. The ease with which you can modify data entry and menu functions to match workflow processes
and corporate nomenclature ensures ease of transition and usability. Proprietary tools also allow you to build
data load routines for data initialization and on-going data imports.
© 2007 ~ Quantum Compliance Systems, Inc.

Quantum Compliance Systems, Inc. - 2111 Golfside – Ypsilanti, MI 48197
Tel: (734) 572 1000 – Fax: (734) 572 8815 - www.qcs-facts.com


The Four Cornerstones of FacTS™
™
The FacTS™ Base System provides the foundation for operating a fully integrated enterprise-wide
Environmental Information Management System. The Base System consists of the cornerstones of
your business: Business Practices, Inventory, Material Specification and Operational Organization.

Business Practices
Your business practices are the first cornerstone. Here we look to identify existing policies and
procedures, roles and responsibilities, communication systems, training programs and other systems
and programs. We use the existing strengths of your current processes and evaluate opportunities for
process improvement.
Our fundamental premise is that by reviewing the existing environmental reporting functions, all
operational areas will improve through the greater emphasis on measurable goals and process
improvements.

Operational Organization
Your organizational structure will be replicated in the FacTSTM application, from both a corporate
and a physical identity. The Corporate structure insures that we gather the data according to the
business information flow needs. Whether this is based on a business unit, regional, national or
geographic structure, and the FacTSTM program can quickly change screen labels and data entry
screens to match your existing corporate structure and information flow.
The Physical structure reflects the manufacturing process for the various facilities using FacTSTM.
Here the level of detail you want out of the system will be determined by how much information you
put into the system. FacTSTM can track using a high level Black Box approach or give you the
capability of replicating your manufacturing process flow.

Inventory
Your Inventory creates the need for an Environmental Information Management System. Identifying
the source, distribution, locations and use of the raw materials within your facilities and processes is
another cornerstone of the FacTSTM system. We need to understand your part number systems,
nomenclature and structure. FacTSTM has the ability to handle a wide variety of structures from
family and hierarchy to simple sequential systems.

Material Specification
The Material Specification is the final cornerstone of building an enterprise wide solution. FacTSTM
takes the manufacturer specifications for all direct and indirect materials. Like specific gravity, flash
points, safe-handling instructions, required for safety and regulatory reporting requirements. Linking
the material specification and inventory starts building the bridge between the operational system
and the environmental information management system.




Quantum Compliance Systems, Inc. now offers
FacTS™ EH&S Dashboard
Quantum, the developers of FacTS™, an Enterprise-Wide Environmental Health and Safety
Information Management System, releases the Dashboard as a fully integrated feature of FacTS™.
™
The FacTS™ EH&S Dashboard feature includes:
EH&S managers have access to a Dashboard of Key Performance Indicator (KPI) to assist
•
them in making decisions quickly.
The combination of the FacTS™ EH&S Dashboard and the ability to personalize the layout
•
gives you the power to choose how to access critical information to improve productivity.
Security settings the same as FacTS™ so
• ™
employees only see data applicable to their role in
the company’s organization.
A flexible solution for web based reporting and
•
analysis.
A large number of formatting options deliver
•
complete control over data access and
presentation.
Employees have access to critical EH&S business
•
information when they need it, in a format that simplifies the decision making process.
End users can drill down into reports, sort/filter information, refresh reports, print reports,
•
and export them into many formats.
Any report can be instantly published for end users to view, schedule, and share over the web.
•
The FacTS™ Dashboard opens up a wide range of reporting opportunities by supporting both
traditional (paper-oriented) and interactive (web-based) reports. The FacTS™ Dashboard allows
you to design feature-rich reports from data stored in FacTS™, providing users with specific
™
information they need in the format that helps them make informed decisions. The FacTS™
Dashboard lowers the complexity of your reporting environment. Its design enables end users to
easily create and access reports via the web. Power users and skilled business users can use this
powerful technology to report on and analyze EH&S data in support of their company’s overall
organizational goals and objectives. In addition, they will be able to provide upper level
management real time and what-if data for decision-making.



“Our vision is to give our customers a seamless integration
package for all their EH&S requirements that is 100%
configurable and will provide the tools necessary to
interface with our clients’ Business Management Systems,
giving them the information to control cost and reduce risk.”
— PATRICIA BROOKS, FOUNDER AND CEO, QUANTUM COMPLIANCE SYSTEMS, INC.

Simply the best tools available for EHS professionals.
Built by people who know EH&S from first-hand experience, FacTS is simply the best
tool-set to protect your organization from unnecessary EH&S risk exposure. FacTS
supports the proactive approach of industry leaders: corrective action, continuous
improvement and commitment management.
Unlike “point-source” solutions and one-of-a-kind consulting solutions, FacTS is a
RESPONSIBILITY
proven, commercially-engineered software designed to support your organization’s
A centralized FacTS Information System
long-term commitment to compliance. FacTS offers the most comprehensive selection
helps enforce standardization of data from
of functional modules, all built to run on the same solid base. Features include:
facilities in multiple regions, countries, and
User-friendly, menu-driven design
business units. Compliance reporting is s
simplified, reducing regulatory risks for
Easy data entry and import and export utilities
s
emissions & effluent management, spill
Easy integration with enterprise resource planning, warehouse
s
reporting and permit tracking.
management, purchasing, personnel, and other enterprise systems
“Enter-once/use-anywhere” architecture for increased productivity and data integrity
SUSTAINABILITY s
FacTS information system permits you to
focus your environmental engineering staff
on sustainability issues by freeing them Engineered to meet your IT needs.
from the administrative duties of compli-
DEVELOPMENT AND SUPPORTED PLATFORMS: FacTS is developed in an integrated RDBMS
ance reporting. This gives them the ability
and 4GL environment that offers power, speed, platform portability, small kernel size and
to investigate waste streams and analyze
robust engineering. The FacTS user can port databases without reformatting or restruc-
new innovative manufacturing process
turing the data, and can run on a multitude of machine platforms and operating systems.
impacts to product quality, regulatory
FacTS installations support Windows clients (95, 98, NT, 2000, Citrix) accessing a
reporting and manufacturing cost.
database server running on a multitude of server possibilities, including Windows
NT/2000, all major UNIX variants, OpenVMS, and OS/400.
PROFITABILITY
DATA RECOVERY: The FacTS database is fully compatible with all current backup systems
Integrating EH&S activities with business
and is so versatile that backups can be performed while the system is live. FacTS
operations gives you the ability to increase
supports major database systems such as Oracle and DB2/400 without special
the speed at which business decisions can
requirements and supports standard backup mechanisms for those databases.
be reached (by having “what if” information
available), reduce implementation time THIRD PARTY INTEGRATION AND DATA MIGRATION: FacTS interfaces with a number of
required of new investments (avoiding fines standard services, such as MAPI/SMTP for email, LDAP for user authentication, and
and penalties) and leverage the rich store- TWAIN for image scanning. FacTS supports interfaces from Microsoft OfficeTM, statistical
house of information about your enterprise. packages, CAD and GIS by way of ODBC calls. FacTS also supports the import and
The relational database structure and export of ASCII data files. Customized programs can be developed within FacTS to
integrated design of FacTS provides the export and import specialized data.
foundation for analysis that your organiza-
OTHER FEATURES: The FacTS database has been indexed extensively and includes
tion can use to increase profits, plan for
reports that easily retrieve data using these indices. Wild card searches are a standard
future business needs and assure corporate
feature, allowing the user to search for word fragments for information such as chemical
responsibility.
ingredient names or product trade names.

FacTS
Overview

FacTS BASE SYSTEM
The FacTS base system provides the foundation for operating a fully integrated enterprise-wide Environmental Information System. The
base system consists of four cornerstones: Business Practices, Inventory, Material Specification, and Operational Organization. FacTS
Administration and Data Management is the mortar holding it all together. Each of these cornerstones is specific to every client, as our
clients have unique business and EH&S objectives of their own. We have designed FacTS to be tailored to your requirements with a
minimum of time, effort and cost. This inherent flexibility is what gives FacTS the advantage over every other system on the market.

HEALTH & SAFETY MSDS MANAGEMENT
The Health & Safety modules provide key tools for maintaining The MSDS Management module is a cornerstone of the FacTS soft-
records, compiling data and generating federal and state safety ware and provides an efficient, expandable system for the creation,
and health reports, including OSHA 300, potential exposure risks distribution, and storage of Material Safety Data Sheets, including
reports, and monitor the subsequent costs and activities for OSHA Hazard Communication. FacTS can extract MSDS information
evaluating trends and tracking metrics to make well-informed in over 200 reports, based on criteria such as constituents, location,
business decisions. use, disposal, hazard ranking, and employee exposure.

ENVIRONMENTAL REPORTING EH&S MANAGEMENT
The FacTS Environmental Reporting modules provide key The EH&S Management modules provide scheduling tools for
tools for compliance with environmental legislation regarding creating and tracking time-based items such as work orders,
hazardous chemicals. These modules are designed to help standard operating procedures, inspections, and information
EH&S professionals produce reports for submission, for internal requests. It allows tracking of bulk and container inventory
review, and for trend analysis of all environmental incidents along with the scheduling and tracking of material dispensing
occurring on site. work orders.

FacTS ADMINISTRATION & DATA MANAGEMENT
The FacTS Administration and Data Management tools provide you with the flexibility needed to stay current in the Environmental Health and
Safety arena. The ease with which you can modify data entry and menuing functions to match both workflow processes and corporate
standard nomenclature ensures ease of transition and usability. Proprietary tools allowing you to build data load routines and our reporting
functions reduce the need for high development and support costs that accompany a custom software application.

Health & Safety

FacTS TM

HEALTH & SAFETY SUITE
FacTS BASE SYSTEM
The FacTS base system provides the foundation for
operating a fully integrated enterprise-wide
Environmental Information System. The base system
consists of four cornerstones: Business Practices,
Inventory, Material Specification, and Operational
Organization. FacTS Administration and Data
Management is the mortar holding it all together.

Each of these cornerstones is specific to every client,
RESPONSIBILITY
as our clients have unique business and EH&S
A centralized FacTS
information system helps objectives of their own. We have designed FacTS
enforce standardization to be tailored to our client’s requirements with a
of data from facilities in
minimum of time, effort and cost. This inherent
multiple regions, coun-
flexibility is what gives FacTS the advantage over
tries and business units.
every other system on the market.
Compliance reporting is
simplified, reducing regu-
INDUSTRIAL HYGIENE MODULE
latory risks for emissions
and effluent management,
This module provides tools to more efficiently
spill reporting and permit
manage information and sampling data associated INJURY-ILLNESS TRACKING MODULE
tracking.
with personnel and workplace monitoring programs. This module provides the means to store, sort, and
This module provides tools to better assess retrieve the information needed to prepare regulatory
SUSTAINABILITY
employees’ exposure and to track conditions in the
FacTS information system reports (in particular, OSHA Forms 101, 200, and
work place. It provides a means of tracking data
permits you to focus your 300), while providing the ability to examine factors
associated to sound level and noise surveys, radiation
environmental engineering contributing to accidents and illnesses.
monitoring programs, and surveys that use direct
staff on sustainability
issues by freeing them reading instruments and basic and/or comprehensive RESPIRATOR MONITORING MODULE
from the administrative sampling trains. This module can be used to track
This module provides the user with the ability to track
duties of compliance the equipment and calibration device(s) used, and to
the results of respirator fit tests and to check medical
reporting. It gives them
store and summarize the results and findings.
and training records to assure that the employee is
the ability to investigate
The module associates the results with the actual
waste streams and analyze qualified to use a respirator. In addition, the module
workplace conditions that existed at the time of
new innovative manufac- records required documentation to assure that the
the survey.
turing process impacts to proper respirator has been assigned to each employee
product quality, regulatory
for each particular task at hand.
MEDICAL TRACKING MODULE
reporting and manufac-
turing cost. This module is designed to comply with a number of
regulatory programs, including Respiratory Fit Test
PROFITABILITY Exams, Hazardous Materials, Asbestos, Audiometric,
Integrating EH&S activities and OSHA Injury-Illness activities. This module works
with business operations
with other modules to track medical exams conducted
gives you the ability to
by a company doctor, nurse, or an off-site physician
increase the speed at
or medical clinic. It allows the user to maintain
which business decisions
medical records as required by various regulations,
can be reached, reduce
to define and identify when required exams must be
implementation time of
conducted, and to maintain a medical history or profile
new investments and
for each employee.
leverage the rich store-
house of information about
your enterprise. FacTS
provides the foundation for
2111 Golfside
analysis that your organi-
Ypsilanti, MI 48197
zation can use to increase New Modules and their
Phone: 734.572.1000
descriptions will be made
profits, plan for future
Fax: 734.572.8815
available on the website.
business needs and assure
E-mail: sales@qcs-facts.com
corporate responsibility.
qcs-facts.com
FacTS™ is a trademark of Quantum Compliance Systems, Inc. Copyright © 2002 Quantum Compliance Systems, Inc. Printed in USA

Environmental Reporting

FacTS TM

ENVIRONMENTAL REPORTING SUITE
FacTS BASE SYSTEM
The FacTS base system provides the foundation
for operating a fully integrated enterprise-wide

Each of these cornerstones is specific to every
client, as our clients have unique business and EH&S
RESPONSIBILITY
objectives of their own. We have designed FacTS to
A centralized FacTS
be tailored to your requirements with a minimum of
information system helps
time, effort and cost. This inherent flexibility is what
enforce standardization
gives FacTS the advantage over every other system
on the market.
CHEMICAL INVENTORY TRACKING MODULE
simplified, reducing regu- This module allows users to track the movement of
latory risks for emissions chemical products at the ingredient level from the time
and effluent management, of receipt through final disposition. It tracks moves
spill reporting and permit both within and between facilities, in both bulk and
tracking. discharge samples, ambient air samples, and
container mode. It also tracks moves from container
employee audiometric results. Users have full
to container.
SUSTAINABILITY chain-of-custody capability and a series of reports
EMISSIONS & EFFLUENT MANAGEMENT MODULE
FacTS information system that identify the status of each sample.
permits you to focus your This module allows users to ensure compliance with
SARA FORM R REPORTING MODULE
environmental engineering Title IV, Title V, and other Clean Air Act regulations and
staff on sustainability This module allows users access to the activities,
provides input for SARA 313 Reports. Users can
issues by freeing them reports, and listings for creating, modifying, deleting,
estimate air and water emissions and prepare the
from the administrative and retrieving information for SARA Form R reporting.
necessary permits. Automatic notification flags tell
duties of compliance users when permit conditions are likely to be exceeded
reporting. It gives them SARA TIER REPORTING MODULE
and warn them when they’re out of compliance. The
the ability to investigate system is pre-loaded with AP-42 equations, and This module allows users access to the activities,
waste streams and analyze allows the user to define and use custom equations. reports, and listings for creating, modifying, deleting,
new innovative manufac- and retrieving information for SARA Tier I and
ENVIRONMENTAL EXCURSIONS REPORTING MODULE
turing process impacts to Tier II reporting.
product quality, regulatory This module allows users to identify and track
reporting and manufac- WASTE APPROVAL MODULE
incidents and their associated spills and spill
turing cost. responses; flag CERCLA or SARA reportable spills; This module is designed for Treatment, Storage,
and track calls made to regulatory agencies. FacTS Disposal and Recycling Facilities (TSDRFs) and waste
automatically determines whether the incident is
PROFITABILITY transporters. It allows users to track the issuance of
reportable and advises users of contact actions.
Integrating EH&S activities waste approval numbers to clients, flag expiration
with business operations dates, and monitor incoming shipments for
PERMIT TRACKING MODULE
gives you the ability to conformance to established acceptance criteria.
increase the speed at This module allows users to build and maintain tables
which business decisions WASTE MANIFEST MODULE
that describe an unlimited number of permit types,
can be reached, reduce issuing agencies, issued dates, expiration dates, This module allows the user to define the types of
implementation time of renewal dates, permit conditions, and required tests to waste generated by the facility, define the TSDRFs
new investments and meet permit conditions. Any out-of-permit conditions used, and to build waste manifests. This module also
are noted and the user is alerted while signing on.
leverage the rich store- provides the ability to
Various specialized data tracking for over 10 types of
house of information about generate the three-part
permits is provided.
your enterprise. FacTS Biennial Waste Report.
2111 Golfside
SAMPLE TRACKING MODULE
Ypsilanti, MI 48197
This module allows users to track any type of
Phone: 734.572.1000
profits, plan for future analytical work such as lab samples, wastewater
Fax: 734.572.8815
qcs-facts.com

MSDS Management

FacTS TM

MSDS MANAGEMENT SUITE
FacTS BASE SYSTEM

Each of these cornerstones is specific to every client,
RESPONSIBILITY
as our clients have unique business and EH&S
A centralized FacTS
information system helps objectives of their own. We have designed FacTS to
enforce standardization be tailored to your requirements with a minimum of
on the market.
simplified, reducing regu-
MSDS AUTHORING MODULE
Chemical producers have unique customer and
regulatory requirements. For that reason, a special language of the company and the system generates or
tracking.
solution is needed for data processing for Material prints the MSDS in the language of the customer
Safety Data Sheets (MSDSs). This module is designed receiving the MSDS.
SUSTAINABILITY
to meet the regulatory requirements of a number
FacTS information system
MSDS TEMPLATE DESIGN MODULE
of jurisdictions, both domestic and foreign. The
permits you to focus your
requirements of the ANSI X12 format and the
environmental engineering This module enables users to choose exactly which
EEC needs have been used in the development of
staff on sustainability data elements to maintain in their MSDS. Unlike the
issues by freeing them this system. MSDS stored in the FacTS Base System, this module
from the administrative
opens the format and content of the MSDS to meet
duties of compliance DOCUMENT DELIVERY MODULE users’ requirements, including foreign languages.
This module automates much of the work in From the ground up, users have control over each
distributing MSDSs to clients, whether they’re internal field that appears in the MSDS. After the building
waste streams and analyze
or external to the company. Once the system has been blocks of each data sheet have been defined, they
new innovative manufac-
flagged that an MSDS is required, FacTS prints a can create standard formats, known as templates.
turing process impacts to
user-defined, language- and region-specific form
product quality, regulatory Templates control the output and appearance of the
reporting and manufac- letter and appropriate MSDS for the customer. MSDS. Because companies need to send their MSDS
turing cost. to locations with varying requirements for labeling or
MSDS ALGORITHM MODULE formats, they can create and store more than one
PROFITABILITY template in the system. The template output can use
This module enables users to create and populate an
Integrating EH&S activities any of many standard formats like HTML, Microsoft®
MSDS from ingredient- or characteristic-based rules.
Word, and Rich Text Format.
Using this module, companies can associate various
standard phrases with their MSDS at the chemical
increase the speed at
ingredient level. Users have control over the algo-
which business decisions
rithms that assign priority to these standard phrases
when one or more is applicable to an MSDS.
new investments and
leverage the rich store- MSDS MULTILINGUAL MODULE
This module enables hazardous material manufacturers
to produce MSDSs in multiple languages and provide
the proper sheets in the appropriate languages to each 2111 Golfside
Ypsilanti, MI 48197
purchaser to whom they ship these materials. In most
Phone: 734.572.1000
cases, the MSDS is created/entered by users in the descriptions will be made
Fax: 734.572.8815
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EH&S Management

FacTS TM

EH&S MANAGEMENT SUITE
FacTS BASE SYSTEM

RESPONSIBILITY
A centralized FacTS
on the market.
simplified, reducing regu- INFORMATION REQUEST TRACKING MODULE
This module allows users to record and document
requests for information from any source including
TRAINING TRACKING MODULE
agencies, customers, citizens, and other private or
tracking.
public groups. Users can record follow-up activities, This module allows users to access and edit the data
including the type of information provided and needed to demonstrate that employees have received
SUSTAINABILITY
whether any complaints, fines, or violations of necessary training based on job classification,
contract terms were discussed. department, equipment, and product. Users can
permits you to focus your
establish and maintain courses, instructor qualification
environmental engineering
INSPECTION TRACKING MODULE records, student achievement records, class rosters,
staff on sustainability
issues by freeing them and attendance records.
This module allows users to build, record, and
from the administrative document on-site inspections of equipment and
duties of compliance TRANSPORTATION MODULE
locations. Users can define inspection parameters,
build the survey forms, and track and store inspection This module allows users to define shipping and
records and findings. transportation constraints. The user can track the
information required on MSDSs, shipping papers,
LIST OF LISTS MODULE and hazardous waste manifests.
This module allows users to develop and maintain
TSCA MODULE
regulatory lists from any source. The data associated
with each list includes the issuing agency, regulated This module allows the user to manage Chemical
turing cost.
substance, and reportable quantity, including units. Substance Inventory as part of TSCA regulations. The
published version of the inventory lists thousands of
PROFITABILITY
MATERIAL DISPENSING MODULE chemicals, sorted by their Chemical Abstract Survey
Integrating EH&S activities
(CAS) number.
with business operations This module allows users to schedule material orders
gives you the ability to for a given dispensing location, and record dispensing
increase the speed at WORK ORDER MODULE
transactions by material and container. Users can
which business decisions generate the issued container labels and track returned This module allows users to view outstanding work
and wasted material. orders, determine the priority of assignments, view
and select from available resources, and confirm
new investments and
STANDARD OPERATING PROCEDURES that the appropriate
equipment and
This module allows the user to track and manage
resources have
tasks or projects and define the procedures that must
been issued.
be followed to safely complete them. Users can enter
2111 Golfside
and maintain all information relating to standard oper-
Ypsilanti, MI 48197
ating procedures; schedule, assign, and monitor tasks.
Phone: 734.572.1000
profits, plan for future descriptions will be made
Fax: 734.572.8815
qcs-facts.com

Data Management Tools

FacTS TM

DATA MANAGEMENT TOOLS
FacTS BASE SYSTEM

RESPONSIBILITY
A centralized FacTS
on the market.
simplified, reducing regu- DATA BUILDER MODULE
This module allows users to load legacy data into
FacTS to perform periodic uploads of data from
other systems and to perform field validation on needs without custom programming or source
tracking.
data while loading. code changes.
SUSTAINABILITY
DATABASE AUDIT MODULE MULTIPLE LANGUAGE SUPPORT MODULE
permits you to focus your This module allows users to coordinate and consoli- This module allows users to enable FacTS to display
environmental engineering date data entered into isolated databases located at an alternative (and/or foreign) set of messages instead
staff on sustainability individual plants into a single, centralized corporate of the default text. This enables each company to
issues by freeing them database. A centralized database serves three main modify the standard messages and phrases within
from the administrative purposes: It allows for generating corporate roll-ups FacTS to accommodate the specific messages or
duties of compliance and summary reports; it serves as a backup to the acronyms used in their facilities. The system
plant-based databases in case of hardware failure; and administrator can associate a specific message set
it serves as a central distribution point from which for each user.
data can be exchanged.
REPORT BUILDER MODULE
DOCUMENT ICR MODULE This module allows a user to write reports using the
This module allows users to index, catalog, and information contained within the database in an ad hoc
retrieve document files, such as MSDS files. It links environment. This module can be customized to
turing cost.
files in the base system to additional documents out- address a wide range of needs, including defining a
side of FacTS. Multiple document formats, such as site-specific login procedure, providing database
PROFITABILITY
ASCII and scanned data are supported. navigation assistance, and implementing application-
Integrating EH&S activities
specific security.
FACILITY FILTERING MODULE
TEMPLATE MODULE
increase the speed at This module allows users to filter or restrict data by
which business decisions facility throughout the application. When a centralized This module allows users to create defined templates
database is used for data entry, this module can fulfill for data elements needed in an individual topic. Users
two basic goals — confidentiality, protecting one can tailor software workflow based on their needs
new investments and
facility from accessing the data of other facilities, and without additional
ease of use, allowing users to select their own data. programming or source
code changes. Users
LABEL BUILDER MODULE can define an unlimited
number of templates. 2111 Golfside
This module allows users to create labels using
Ypsilanti, MI 48197
standard language and adjust screen layouts.
Phone: 734.572.1000
Software workflow can be adjusted based on user
Fax: 734.572.8815
qcs-facts.com


Annual Product Support Plan
In the EH&S field, legislation and regulations are constantly changing. Quantum helps our customers stay
abreast of the most current regulations. Quantum customers are maintained at a state-of-the-art level in the
EH&S field by receiving product updates through the Annual Product Support Plan (APSP). Quantum’s
APSP offers complete support for all Quantum products. The APSP covers both standard products as well
as non-standard or custom products. APSP is the most efficient and economical way to maintain the value
of Quantum products.
If complete answers to customer questions are not available in the product documentation, standard
telephone support is provided from our Ypsilanti, Michigan office, Monday through Friday, 8:30 am to
5:30 PM Eastern Standard Time, except holidays, although other arrangements can be made if necessary.
The combination of trained users at the customer facility and available telephone support from Quantum is
the most cost-effective way to operate FacTS.
Plan Components
A full year of the APSP comes with the purchase of the software. This includes all updates and warranties
for the first year. APSP provides customers with support in two important ways:
1. Product Updates - Quantum’s customers request changes, updates and enhancements to our standard
products in response to their changing EH&S information management needs. Quantum periodically
introduces product updates and new versions containing these updates. Each customer benefits by
receiving and implementing these to maintain their systems at the highest level. Updates are available to
all customers who have active APSP contracts.
2. Telephone Support Service - Quantum maintains a Customer Support Department staffed by people
with extensive knowledge of our entire product line. In many cases they are able to answer operational
questions on the spot to solve a user problem. In other cases it is necessary for them to thoroughly research
the problem a user is experiencing and obtain assistance from other members of our technical staff. In
these cases our support staff has the goal to respond to all inquiries within 24 hours.
Note: Only users that have completed Quantum’s product training are eligible for the Telephone Support
Service.
Performance Problems
Known software performance problems that are non-critical to the performance of the system and are
functionality deficiencies will be corrected by Quantum by the time of the next release at the very latest. Any
identified problem in the customer's critical path is corrected as soon as possible; generally within 48 hours
but no later than 14 days. Dial in modem access must be provided to Quantum if FacTS is being installed in a
mission critical application. Mission critical problems must be identified as such and should be provided in
writing.

Renewal
APSP renewal pricing is based on a percentage of the current list price of the Quantum products purchased
by the customer. Quantum provides a 30-day warranty period on its products, which runs concurrently
with the first 30 days of the initial APSP period. Renewal rates are subject to change, and can be modified
by Quantum at any time without notice.
For more details, including the different maintenance levels, contact Quantum at sales@qcs-facts.com.


Quantum Compliance Systems, Inc. offers you the
most comprehensive set of EH&S capabilities, so that
with a single vendor relationship you can control the
entire compliance process across your enterprise.

Some of the major corporations using FacTS:

Akzo Nobel
Lockheed
Consumers Energy
Delphi
General Motors
Guide Corporation
Hamilton Sunstrand
HCI Chemtech
IBM
Kerr McGee
Praxair
Seagate Technology
Von Roll America
WR Grace

Quantum Compliance Systems, Inc. is a privately-held
disadvantaged class company.

2111 Golfside, Ypsilanti, MI 48197

Phone: 734.572.1000

Fax: 734.572.8815


qcs-facts.com

FacTS™ is a trademark of Quantum Compliance Systems, Inc.
Copyright © 2002 Quantum Compliance Systems, Inc.
Printed in USA

Quantum's EH&S Information Management System

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