2. Harriet Ellis Recruitment Group - Training Courses
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Harriet Ellis Training Solutions offers a selection of professionally run Training Courses for
a number of different industries. All of our courses are designed and delivered by highly
skilled tutors who are knowledgeable and passionate about helping others learn. Each
tutor has great experience in the subjects they teach as well as having the necessary
qualifications to ensure a complete learning process.
At Harriet Ellis we enable individuals to think beyond the acquisition of knowledge and skills, to
their successful application in the workplace.
By treating everyone as an individual and tailoring our approach, we are able to help our students
excel beyond their own high standards.
Harriet Ellis Approach to learning
• Practical and hands-on - we focus on providing learning and putting it into practice. Through
this approach participants' confidence is increased in a risk free environment.
• Interactive Classes - all class sizes are optimised to allow a high level of interaction. Maximum
class sizes on Harriet Ellis training courses vary between 10 and 15 students per event.
• Challenge and stimulate - through interactive classes, we create a safe and risk-free
environment in which the consultant can challenge participants to enable them to confront skill
gap areas and develop confidence.
• Self-analysis - helping individuals understand their current strengths and weaknesses is key to
enabling effective learning. Through a range of activities, including surveys, trainer assisted
discussion groups and video role-plays, we help to increase participants ’ own self-awareness.
• Effective learning materials - our expert consultants use the highest quality training materials
to assist the learning experience.
• Appropriate materials to the learning need - these include, use of video, tutorials, role-play,
case studies, self-analysis surveys and use of relevant technologies.
• Action plans - during the course participants develop action plans to enable them to transfer
their learning back to the work place.
• Feedback on progression - Our course tutors continually keep you updated on your progress
and will then identify and address your strengths and weaknesses.
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3. First Aid Appointed persons 1 Day Course
This course is suitable for an appointed person, as defined by Health and Safety Executive. Also it
benefits residential or domiciliary care workers undertaking the Skills for Care Common Induction
Standards or NVQ Mandatory units in Health and Safety as well as Physiotherapists and
Occupational Therapists along with all AHP staff.
Our First Aid for Appointed Persons Training Course Content
• The contents of a first aid kit
• Reporting and recording accident details
• Summoning help
• Choking
• The recovery position
• Shock; Haemorrhage; Fractures; Burns
• Spotting early signs of various conditions
The Health and Safety Executive define the appointed person, as an individual who can take charge
when someone is injured or ill, maybe spotting early signs to an illness or basically calling an
ambulance if required; and look after the first aid equipment. The course includes: the contents of
a first aid kit; reporting and recording accident details; summoning help; choking; the recovery
position, shock; haemorrhage; fractures; burns and spotting early warning signs for some other
medical conditions etc. The course is not intended as a substitute for designated first aid training.
However, residential or domiciliary care workers who are undertaking the Skills for Care Common
Induction Standards or NVQ mandatory units in Health and Safety will benefit from this course and
in line with CSCI guidelines for mandatory training should repeat the course annually. It is also
recommended that all Medical staff should be at least trained to the appointed person standard.
Course Duration: Full Day
Course Fees Prices on application, please call our office for details
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4. Harriet Ellis Automated External Defibrillation
Course (AED)
Harriet Ellis Training Solutions are currently enrolling candidates that wish to train for and be
competent to use an external defibrillator. First Aiders who have access to an AED at work or wish
to hold the qualification successfully will be issued with a certificate valid for one year.
Ventricular fibrillation is the most common cause of cardiac arrest. It is a rapid, chaotic, lethal
rhythm of the heart. In the common event of a person suffering this condition, the heart is unable
to contract and therefore unable to pump life sustaining oxygenated blood to the brain and other
vital organs. Defibrillation is defined as the termination of fibrillation. It is a controlled electrical
shock, which may restore an organised rhythm in the heart to enable it to contract and pump
blood.
Harriet Ellis offers a 4 hour course in our facilitated classrooms with an experienced qualified
instructor to guide you through the important steps of how to apply and operate the AED safely
and efficiently to maximise the chances in such an unfortunate event.
The course fees for this are £49 + vat and all course materials and a certificate of attendance valid
for 1 year is included.
Course Syllabus
• Revision and if necessary update on CPR
• Introduction to the AED
• The need for defibrillation
• Demonstrations from the course trainer
• Candidate participation in the use of the AED
Duration Half Day
Course Fees Prices on application, please call our office for details
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5. Cardiopulmonary Resucitation (CPR)
Training
Cardiopulmonary Resuscitation or CPR as it is commonly known is an essential life skill that has the
potential of saving lives. It is an emergency medical procedure for a victim of Cardiac Arrest or in
some circumstances respiratory arrest. CPR is unlikely to restart the heart, but rather its purpose is
to maintain a flow of oxygenated blood to the brain and the heart. This is essential in delaying
tissue death and extending the brief window of opportunity for a possible resuscitation and thus
avoids permanent brain damage.
Needless to say all of us need to possess the necessary skills to prolong life in an emergency
however for those wishing to work as Medical professionals, care workers, Dentists, Fitness
professionals etc this is a mandatory requirement of health and safety in the workplace.
Harriet Ellis Recruitment Group provide effective and affordable CPR training for individuals and
organisations wishing to receive a certificate in Basic CPR.
BASIC CPR COURSE
Course Programme
The Aims of First Aid and CPR
The Chain of Survival
Treatment Priorities
Emergency Action Plan (Primary Survey DRAB)
Doing CPR
Recovery Position (Secondary Survey)
Duration Half day
Course Fee £85.00
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6. 2 DAY OFSTED APPROVED PAEDIATRIC
FIRST AID COURSE
Harriet Ellis Training Solutions are pleased to announce our latest addition to our course schedule.
The 2 day OFSTED approved Paediatric First Aid course. This is an essential course for all those
wishing to work with children. This is the official first aid course fully endorsed by OFSTED and will
be suitable for those who are employed as or seeking employment as Nannies. The course will
cover special CPR techniques for children under 1 year old.
Syllabus
First Aid Priorities
Life support (Child and Baby)
Choking
Casualty Examination
Unconsciousness
Anaphylaxis
Fractures
Control of Bleeding
Shock
Asthma
Eye and Ear injuries
Burns and Scalds
Meningitis and Febrile Convulsions
Regulations
Recording and Reporting.
First Aid Kits
Course Duration 2 days
Course fee POA
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7. CIEH LEVEL 1, 2, 3 HEALTH AND SAFETY
If you are responsible for health and safety compliancy within your organisation or you have been
nominated as the companies health and safety officer these courses are for you.
Harriet Ellis Training solutions Health and Safety courses cover risk control, hazardous substances,
accident, fire hazards and control, and legal implications.
On completion of an exam, candidates will gain a CIEH award (Chartered institute of environmental
health.)
Level 1, 2, 3 courses available
Level 1 Syllabus plus CIEH examination
Introduction to Health & Safety
What is Health and Safety
Health and Safety Law
RIDDOR and Accident Reporting
Who can administer First Aid
Workplace Equipment – Electricity – Electric Shock
Occupational Factors
Welfare Facilities & Personal Protective Equipment
Fire Protection
Fire Evacuation Procedures
Level 1 Exam (15 multiple choice questions )
Duration Half Day
Course fee POA
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8. Moving, Handling And Risk Assessment
Training
This is an essential course for Employers wishing to comply with The Health and Safety Act of 1994
and The RCN Code of Practice 1996 ,The Provision and use of work equipment regulations 1998
(PUWER), Lifting operations and lifting equipment regulations 1998 ( LOLER )
It is also a mandatory requirement for working Physiotherapists, Occupational Therapists, Care
workers, Medical staff, and anyone who wishes to lift patients and objects with minimum risk to
themselves.
This is an extremely valuable and much needed course.
Moving, Handling and Risk Assessment Training
Course Programme
Introduction and course objectives
Spinal mechanics and awareness
Back injury and back care awareness
The law
Risk assessment
Using handling aids and equipment
Principles of handling people
Communication and co-operation
Course Duration 1 day
Course Fee Prices on application,
please call our office for details
Special Note:- The use of any equipment on this course
is for demonstration only and care staff managers are
responsible to ensure that their staff are trained on the
equipment used within their organisation.
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9. Examination for Overseas Qualified Dentists
The Overseas Registration Examination (ORE) tests the clinical skills and knowledge of dentists from
outside the EEA whose qualifications are not recognised for full registration with the General
Dental Council. Candidates are tested against the standard expected of graduate dentists on first
registration with the GDC. This means that UK graduates and overseas dentists are expected to
have the same basic level of knowledge and skills.
The examination is based on the UK dental curriculum and uses modern assessment methods to
ensure a robust and consistent examination. Dentists who pass this examination become eligible to
apply for full registration to practise in the UK.
Outline of the ORE
The ORE has two parts which must be taken – and passed – in order. The purpose of Part 1 is to
test the candidates’ application of knowledge to clinical practice and Part 2 is designed for
candidates to demonstrate practical clinical skills.
Why a revision course?
Sometimes a revision course is necessary in order to pick up the latest hints and tips especially
when the course is delivered for recognized and experienced teachers
We run two days short course revision (Saturday and Sunday) especially designed to help dentists
for part A of ORE
Our speakers are experienced dentists with experience in UK examinations as they teach at King’s
College London Dental Institute.
Outline of the ORE revision course
• Human Diseases
• Oral Medicine
• Oral Surgery
• Biomedical Science and Oral Biology
• Medical Emergencies
• Restorative Dentistry
• Oral Pathology and Oral Microbiology
• Pain and Anxiety Control
Course Duration 2 Days
Course Fees Prices on application, please call our office for details
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10. The National Certificate Course
for Dental Nurses
Dental nurses are dental care professionals and work as part of the dental team. A dental nurse
supports the dentists in all aspects of patient care, this includes getting the appropriate instruments
ready, mixing materials and ensuring patient comfort.
Working as a Dental Nurse in the UK
In general practice, sometimes the dental nurse may help with reception work, making
appointments, taking payments, dealing with paperwork and meeting and reassuring patients.
Career Prospects
Gaining the dental nurse qualification is the first step in a career within dentistry. There are many
different specialist Careers within dentistry and dental nursing is usually a requirement for those
wishing to become a Dental Hygienist or Dental Therapist.
Skills and Qualities required for Dental Nursing.
Be genuinely interested in the welfare of your patients
and have a friendly and sympathetic disposition.
Have a high level of manual dexterity
Good eyesight and good physical health
Have a confident and reassuring manner and be able to relate well to a wide range of people
including children and people with special needs
Have a flexible approach to work in order to cope with frequent changes in a busy
environment.
Be able to work well in a team
Have good organisation skills to manage the administrative aspects of the job.
The Syllabus
1. Health and safety in the workplace
2. Emergencies in the dental surgery
3. Legal and Ethical issues in the Provision of Dental Care
4. Anatomical Structures and Systems Relative to Dental Treatment.
5. Oral Disease and Pathology
6. Patient Care and Management
7. Assessing Patients Oral Health Needs and Treating Planning
8. Oral Health Promotion and Preventive Dentistry
9. Restorative Dentistry
10. Oral Surgery
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11. 11. Orthodontic Procedures
12. Dental Drugs,Materials,Instruments and equipment
13. Pain and Anxiety Control in dentistry
14. Radiography
15. Communication
This syllabus follows the strict guidelines outlined by the National Examination Board of Dental Nursing.
The Examination Structure
The National certificate examination consists of 5 sections and candidates are required to pass all 5
sections. However a borderline failure in one section can be compensated by a good pass in
another section.
1. WRITTEN PAPER – PART A
2. WRITTEN PAPER – PART B
3. SPOTTER TESTS
4. PRACTICAL
5. ORAL
What we can offer you?
We will provide you with professional tuition from a qualified instructor for 10 – 12 months
Study material will be provided
Specialist lessons in how to find work as a trainee dental nurse
Course fees are realistic and affordable.
Only 1 day’s study each week required in the class room
Purpose built facilities to aid the learning process.
We are based only 25 minutes from London Liverpool Street
Advice to Students
Students are advised that we do not guarantee
employment. However our consultants will assist you in
your own efforts to locate suitable employment.
All students should expect to undergo a basic literacy and
numeracy test before given a place on the course. It is
advisable that students take the time to visit our college in
order to discuss what they need to do to qualify as a
dental nurse.
Course fee POA
Exam fee £135.00
Record of experience £20.00
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12. Continuing Professional Development Courses
Compulsory continuing professional development (CPD) maintains public confidence in the dentists
register by showing that dentists keep up to date so that they give their patients the best possible
treatment and care.
What is CPD?
We define CPD as ‘study, training, courses, seminars, reading and other activities undertaken by a
dentist, Dental Nurses, and Hygienists which could reasonably be expected to advance his or her
professional development.
CPD activities
Activities which could count as CPD include:
courses and lectures;
vocational training or general professional training;
study days;
educational parts of professional and specialist
society meetings;
peer review and clinical audit;
distance learning;
multimedia learning (for example, web-based learning
and using a CD-ROM);
staff training;
going to educational workshops at conferences;
reading journals;
background research; and
private study.
Harriet Ellis Training Solutions CPD Courses are all verifiable courses contributing towards
your overall hours of CPD.
We have identified three areas of CPD that all dentists should do as part of the overall 75-hour
minimum verifiable CPD requirement.
These are:
• Medical emergencies at least 10 hours in every CPD cycle
• Disinfection and decontamination at least five hours in every CPD cycle and radiography
• Radiation protection at least five hours in every CPD cycle
Our courses have experienced expert speakers from Kings College Hospital trained in the different
areas of the core subjects within Dentistry. Harriet Ellis Training Solutions have joined arms with
these speakers to offer an informative value for money course to enhance your knowledge and
skills in these areas.
Course Duration: 1 day
Course fees Prices on application, please call our office for details
11 CALL 020 8911 0100 NOW to reserve your place
13. Food Safety In Catering
CIEH Level 1 Exam
The CIEH Level 1 food safety in catering course is an essential course for anyone working in a
capacity where food handling is part of their working day.
Current UK regulations require all food handlers to receive adequate supervision,
instruction or training in food hygiene therefore this course is vital for food handlers
Across all industry sectors.
Syllabus
Introduction to Food Safety
What is Food Safety?
Who is Responsible
Benefits
Food Poisoning and Causes
Temperature Control
List Temperature Requirements
Food Contamination
Stock Control
Personal Hygiene
Food Handlers Fitness to Work and First Aid
Work Area Design – Construction
Pest Control
Cleaning
Level 1 Exam (15 multiple choice questions)
Duration 1 day
Course Fee POA
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14. Sales Training
Harriet Ellis Sales Training workshops are run fortnightly at our training offices in Ilford, Essex. The
course covers all of the essential elements of the sales process including how to overcome
objections and how to close down your prospect. You will attend the course with sales people from
other organisations so it is also a great opportunity to learn from others and share experiences too.
Networking ideas and creating new relationships has been a common feature of the courses. From
learning about how buying decisions are made and the sales process through to learning how to
understand your prospect and effective communication skills, this course will equip you with the
skills, the knowledge and the tools to close more sales and generally be more successful in your
working environment.
The course will help you understand and teach you new concepts as well as working and fine
tuning your own skills, furthering your overall sales development.
On completion of the course you will be awarded a certificate to demonstrate to current or future
employers that you have attended a recent training course to keep up your skills and signalling your
intent on furthering your selling abilities.
For a placement on the course you can choose from our calendar on our website for the next
available dates we have. Each course runs on a Saturday starting at 10.30am and finishing at
4:30pm. The course price includes refreshments and vat. You can book using our secure site by
debit/credit card. You will then receive final confirmation of your course details.
Course Duration Full Day
Course Price Prices on application, please call our office for details
13 CALL 020 8911 0100 NOW to reserve your place
15. How To Win Your Dream Job
What is your dream job? Manny people go through life and never realise this dream.
However there are many that do. What strategies and techniques do they use, could you perhaps
learn to employ similar techniques and strategies in order to achieve success?
Harriet Ellis Training solutions have a tried and tested formula that we have used for our trainee
dental nurses to help them find work. We are now pleased to make this course available to anyone
looking for work. It will be especially beneficial to those who have either been out of work for
some time or have been to numerous interviews and have been unsuccessfull. It will also greatly
benefit those who have very specific job roles in Mind.
We will teach you how to master 3 vital steps you need to take to win your Ideal Job. This Course
will benefit EVERYONE!
WINNING YOUR DREAM JOB
Syllabus
Good and Bad Attitudes to Job Hunting
Planning for Success
Unlock the real secret to letting your C.V. talk for you
Discover techniques for approaching employers and winning interviews
How to really prepare for an interview
3 Vital things you must do on an interview
Duration: Half Day
Course Fee: £25.00 excluding VAT
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16. Qualifications that lead to employment
On this page we have listed some of the jobs that are open to you once you have completed the
training courses that we currently offer.
Most of our training courses are nationally recognised qualifications leading to professional careers
within chosen industries.
To assist you in knowing what course to take to start what career we have listed some
opportunities that could lead on from the completion of our courses.
First Aid Course Appointed Person – suitable for all employment as completion of
this course enables the successful applicant to administer First Aid and register as a qualified First
Aider at work
CPR and Manual Handling – Mandatory courses needed if you are in the profession of
Occupational Therapy, Physiotherapy, Radiography, Care, etc.
National Certificate for Dental Nursing – Once attending this course it will
enable you to work as a dental nurse. Once qualified this course will enable you to work in the
dental field and progress through to dentistry.
ORE Course – The overseas registration exam is targeted towards overseas experienced
dental staff wishing to practise dentistry in the UK. On successfully passing this exam you can
become registered with the GDC to start practising as a Dentist in the UK.
Defibrillator Course – Having this course along with First Aid can lead you into a career
for paramedics and other medical related fields.
Sales Course- After taking these courses it will open up a career in the Sales Industry, jobs in Estate
Agents, Recruitment, Commercial Sales, Retails Sales, Etc.
For further information about job availability, please visit our website www.harrietellis.com
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17. Harriet Ellis Training Solutions
New Courses - Coming Soon
Along with our current selection of courses we continue to offer a wider selection of new courses
from various different industries.
Please find below a list of courses that will shortly be available for you to book. For further
information on these courses please contact the office on 020 8911 0100
Dental Industry
Post Graduate Qualification in Oral Health
Post Graduate Qualification in Dental Radiography
Post Graduate Qualification in Dental Sedation
Dental Implants
Hygienist Qualification
Care Industry
Dementia
Dignity in Care
Care Plans
Falls Prevention
Adult Protection
Infection Control
Health and Safety
Health and Safety
Fire Safety
Risk Assessment
General Courses
Conflict Resolution
English Language
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18. HARRIET ELLIS
TRAINING
OFFICE
HARRIET ELLIS
TRAINING SOLUTIONS LTD
7th FLOOR
CHARTER HOUSE
450 HIGH ROAD
ILFORD ESSEX
IG1 1UF
TEL 020 8911 0100
FAX 020 8911 9090
Info@harrietellis.com
WWW.HARRIETELLIS.COM
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19. 7th Floor, Charter House, 450 High Road, Ilford, Essex IG1 1UF
Tel 0870 242 0925 or 020 8911 0100 · Fax 020 8911 9090
info@harrietellis.com www.harrietellis.com