The document describes an end-to-end default services solution provided through a partnership between Channel Inc., Dialogue Marketing, and Quatrro. It involves managing the default process from initial contact and evaluation, through options like loan modification, short sale, or foreclosure. Key steps include borrower contact, evaluation of the best option, completing necessary documents, property preservation if needed, listing and selling the property with approval. The partners each bring expertise in areas like case management platforms, call centers, and business process outsourcing to complete all stages of default servicing.