Are We In Trouble
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This presentation was delivered at an event focusing on the credit crunch. A speaker discussed the financial aspects of the credit crunch. This presentation then went on to discuss the opportunities offered by information systems to help businesses move through this rough patch.
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Week 1
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Π Π΅ΡΠ΅Π½ΠΈΡ Π΄Π»Ρ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΡ
ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΠΉ
ΠΡΠ΅Π΄ΠΈΡΠ½ΡΠΉ ΠΊΠΎΠ½Π²Π΅ΠΉΠ΅Ρ
ΠΡΠ΅Π΄ΠΈΡΠ½ΡΠΉ ΡΠΊΠΎΡΠΈΠ½Π³
ΠΠΈΠ·Π½Π΅Ρ-ΡΠ΅Π½Π½ΠΎΡΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠΉ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ
Π£ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ Π²Π·Π°ΠΈΠΌΠΎΠΎΡΠ½ΠΎΡΠ΅Π½ΠΈΡΠΌΠΈ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ (Customer Relationship Management, CRM) ΡΠ²Π»ΡΠ΅ΡΡΡ Π²Π°ΠΆΠ½ΡΠΌ ΡΠ»Π΅ΠΌΠ΅Π½ΡΠΎΠΌ ΠΊΠΎΡΠΏΠΎΡΠ°ΡΠΈΠ²Π½ΠΎΠΉ ΡΡΡΠ°ΡΠ΅Π³ΠΈΠΈ Π±ΠΎΠ»ΡΡΠΈΠ½ΡΡΠ²Π° ΠΏΡΠ΅ΠΏΡΠΈΡΡΠΈΠΉ. ΠΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π²Π½Π΅Π΄ΡΡΡΡ ΠΈ Π°ΠΊΡΠΈΠ²Π½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡΡ CRM-ΡΠΈΡΡΠ΅ΠΌΡ, Π½ΠΎ Π±ΠΎΠ»ΡΡΠΈΠ½ΡΡΠ²ΠΎ ΠΏΠΎΠ΄ΠΎΠ±Π½ΡΡ
ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΌ ΠΈΠΌΠ΅ΡΡ ΡΠ»Π°Π±ΡΠ΅ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ ΠΈ ΠΎΡΠΈΠ΅Π½ΡΠΈΡΠΎΠ²Π°Π½Ρ Π½Π° ΡΠ΅ΡΠ΅Π½ΠΈΠ΅ Π·Π°Π΄Π°Ρ ΠΏΠΎ ΡΠ±ΠΎΡΡ Π΄Π°Π½Π½ΡΡ
ΠΈ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·Π°ΡΠΈΠΈ ΡΡΡΠΈΠ½Π½ΡΡ
ΠΎΠΏΠ΅ΡΠ°ΡΠΈΠΉ. Π ΡΠ΅Π·ΡΠ»ΡΡΠ°ΡΠ΅ Π²ΠΎΠ·Π½ΠΈΠΊΠ°Π΅Ρ ΠΏΠ°ΡΠ°Π΄ΠΎΠΊΡΠ°Π»ΡΠ½Π°Ρ ΡΠΈΡΡΠ°ΡΠΈΡ - ΡΠΎΠ±ΡΠ°Π½ΠΎ ΠΌΠ½ΠΎΠ³ΠΎ ΠΈΠ½ΡΠ΅ΡΠ΅ΡΠ½ΠΎΠΉ ΠΈ ΡΠ΅Π½Π½ΠΎΠΉ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ΅, Π½ΠΎ Π½Π΅Ρ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ ΠΏΡΠ΅Π²ΡΠ°ΡΠΈΡΡ ΡΡΠΈ Π·Π½Π°Π½ΠΈΡ Π² ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½ΡΠ΅ ΠΏΡΠ΅ΠΈΠΌΡΡΠ΅ΡΡΠ²Π°.
ΠΠ»Ρ ΡΠΎΠ³ΠΎ ΡΡΠΎΠ±Ρ ΠΏΠΎΠ»ΡΡΠΈΡΡ ΠΏΠΎΠ»ΡΠ·Ρ ΠΎΡ ΡΠΎΠ±ΡΠ°Π½Π½ΠΎΠΉ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ, Π½Π΅ Π΄ΠΎΡΡΠ°ΡΠΎΡΠ½ΠΎ ΠΏΠΎΠ»ΡΡΠΈΡΡ ΠΎΡΡΠ΅ΡΡ, Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ Π½Π°Ρ
ΠΎΠ΄ΠΈΡΡ Π·Π°ΠΊΠΎΠ½ΠΎΠΌΠ΅ΡΠ½ΠΎΡΡΠΈ Π² Π±ΠΎΠ»ΡΡΠΈΡ
ΠΎΠ±ΡΠ΅ΠΌΠ°Ρ
Π΄Π°Π½Π½ΡΡ
ΠΈ ΡΡΠΈΡΡΠ²Π°ΡΡ ΠΈΡ
ΠΏΡΠΈ ΡΠ°Π±ΠΎΡΠ΅ Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌΠΈ. Π¦Π΅Π»ΡΡ ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΡ ΠΏΠΎΠ΄ΠΎΠ±Π½ΡΡ
ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ² ΡΠ²Π»ΡΠ΅ΡΡΡ "ΠΏΠ΅ΡΡΠΎΠ½ΠΈΡΠΈΠΊΠ°ΡΠΈΡ" ΡΠ°Π±ΠΎΡΡ Ρ ΠΊΠ°ΠΆΠ΄ΡΠΌ ΠΏΠΎΡΡΠ΅Π±ΠΈΡΠ΅Π»Π΅ΠΌ, ΡΡΠ΅Ρ Π΅Π³ΠΎ ΠΈΠ½ΡΠ΅ΡΠ΅ΡΠΎΠ², ΠΏΡΠ΅Π΄ΠΏΠΎΡΡΠ΅Π½ΠΈΠΉ, Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠ΅ΠΉ.
Deductor - ΠΌΠΎΡΠ½ΡΠΉ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½Ρ Π΄Π»Ρ Π²ΡΠ΅ΠΎΠ±ΡΠ΅ΠΌΠ»ΡΡΠ΅Π³ΠΎ Π°Π½Π°Π»ΠΈΠ·Π° ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠΉ Π±Π°Π·Ρ: ΠΎΠ±Π»Π°Π΄Π°Π΅Ρ ΡΠ°Π·Π²ΠΈΡΡΠΌΠΈ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΠ°ΠΌΠΈ ΠΊΠ»Π°ΡΡΠ΅ΡΠΈΠ·Π°ΡΠΈΠΈ ΠΈ ΠΊΠ»Π°ΡΡΠΈΡΠΈΠΊΠ°ΡΠΈΠΈ, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΠΎΡΠ΅Π½ΠΈΡΡ ΠΏΠΎΠΊΡΠΏΠ°ΡΠ΅Π»ΡΡΠΊΠΈΠΉ ΠΏΠΎΡΠ΅Π½ΡΠΈΠ°Π» Π½Π° ΠΎΡΠ½ΠΎΠ²Π΅ ΡΠ°Π·Π½ΠΎΠΎΠ±ΡΠ°Π·Π½ΡΡ
ΠΏΠΎΠ²Π΅Π΄Π΅Π½ΡΠ΅ΡΠΊΠΈΡ
Ρ
Π°ΡΠ°ΠΊΡΠ΅ΡΠΈΡΡΠΈΠΊ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ².
Deductor ΡΠΎΠ΄Π΅ΡΠΆΠΈΡ ΠΌΠ½ΠΎΠΆΠ΅ΡΡΠ²ΠΎ Π΄ΡΡΠ³ΠΈΡ
ΠΌΠ΅Ρ
Π°Π½ΠΈΠ·ΠΌΠΎΠ², ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΠ΅ΠΌΡΡ
Π΄Π»Ρ Π°Π½Π°Π»ΠΈΠ·Π° ΠΊΠ»ΠΈΠ΅Π½ΡΡΠΊΠΎΠΉ Π±Π°Π·Ρ: ΠΊΠΎΠ½ΡΠΎΠ»ΠΈΠ΄Π°ΡΠΈΡ, ΠΎΡΡΠ΅ΡΠ½ΠΎΡΡΡ, ΠΎΠ±ΠΎΠ³Π°ΡΠ΅Π½ΠΈΠ΅ ΠΈ ΠΎΡΠΈΡΡΠΊΠ° Π΄Π°Π½Π½ΡΡ
. ΠΡΠΈ ΡΡΠΎΠΌ ΠΌΠΎΠΆΠ½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΠΊΠ°ΠΊ Π²Π½ΡΡΡΠ΅Π½Π½ΡΡ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΡ, ΡΠ°ΠΊ ΠΈ ΡΠ²Π΅Π΄Π΅Π½ΠΈΡ ΠΈΠ· ΡΡΠΎΡΠΎΠ½Π½ΠΈΡ
ΠΈΡΡΠΎΡΠ½ΠΈΠΊΠΎΠ²: ΡΡΠ½ΠΎΡΠ½ΡΠ΅ ΡΠ΅Π½Π΄Π΅Π½ΡΠΈΠΈ, ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠ½Π°Ρ ΡΡΠ΅Π΄Π°, Π΄Π΅ΠΌΠΎΠ³ΡΠ°ΡΠΈΡΠ΅ΡΠΊΠΈΠ΅ ΠΏΠ°ΡΠ°ΠΌΠ΅ΡΡΡ ΠΈ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΡ ΠΎ ΠΌΠ΅ΡΡΠΎΠΏΠΎΠ»ΠΎΠΆΠ΅Π½ΠΈΠΈ
ΠΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ²
ΠΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ² Π³Π»ΡΠ±ΠΎΠΊΠΎΠΉ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΠΉΡΠΈ ΠΎΡ ΠΊΡΡΡΠ°ΡΠ½ΡΡ
ΡΠΏΠΎΡΠΎΠ±ΠΎΠ² ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΊ ΠΏΡΠΎΠΌΡΡΠ»Π΅Π½Π½ΡΠΌ ΠΌΠ΅Ρ
Π°Π½ΠΈΠ·ΠΌΠ°ΠΌ.
ΠΠ΅ΡΠ²ΡΠΉ ΡΠ°Π³ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ - CΠ±ΠΎΡ Π΄Π°Π½Π½ΡΡ
ΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°Ρ
Π§ΡΠΎΠ±Ρ ΡΠ΄Π΅Π»Π°ΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΡΡ Π΄Π»Ρ ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΈ Π°Π½Π°Π»ΠΈΡΠΈΠΊΡ ΠΈ ΠΈΠ½ΡΠ΅ΡΠ΅ΡΠ½ΡΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌ ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΌΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ, Π½ΡΠΆΠ½ΠΎ ΠΏΠΎΠ½ΠΈΠΌΠ°ΡΡ ΠΏΡΠΎΡΠΈΠ»Ρ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°.
Π£ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ Π΄Π»Ρ Π±Π°Π½ΠΊΠΎΠ² ΠΈ ΠΠ€Π
ΠΠ°ΠΊΡΠΈΠΌΡΠΌ ΠΏΠΎΠ»Π΅Π·Π½ΠΎΠΉ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ Π΄Π»Ρ Π±Π°Π½ΠΊΠΎΠ² ΠΈ ΠΠ€Π ΠΏΠΎ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ. Π£Π½ΠΈΠΊΠ°Π»ΡΠ½ΡΠΉ ΠΊΠ΅ΠΉΡ ΠΏΠΎ ΠΎΠΏΠΈΡΠ°Π½ΠΈΡ ΠΏΡΠΈΡΠΎΠ΄Ρ ΡΠΈΡΠΊΠΎΠ² ΠΈ ΡΠΏΠΎΡΠΎΠ±ΠΎΠ² ΠΈΡ
ΠΎΡΠ΅Π½ΠΊΠΈ. ΠΠΏΠΈΡΠ°Π½Π° Π²ΡΡ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠ°Ρ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠ° Π΄Π»Ρ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠΊΠΈ ΡΠΎΠ±ΡΡΠ²Π΅Π½Π½ΠΎΠ³ΠΎ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΠΎΠ³ΠΎ ΠΊΠΎΠ½Π²Π΅ΠΉΠ΅ΡΠ°. ΠΡΡΡ ΡΠ΅ΡΠ΅Π½ΠΈΠ΅ Π½Π° Π±Π°Π·Π΅ Deductor.
ΠΡΡΡΡΠΏΠ»Π΅Π½ΠΈΠ΅ ΠΏΠΎ ΠΏΡΠ΅Π·Π΅Π½ΡΠ°ΡΠΈΠΈ - https://www.youtube.com/watch?v=raDDegn5d8o
Deductor Demand Planning
Π£ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ Π·Π°ΠΏΠ°ΡΠ°ΠΌΠΈ ΡΠ²Π»ΡΠ΅ΡΡΡ ΡΠ°ΠΌΠΎΠΉ ΡΠ»ΠΎΠΆΠ½ΠΎΠΉ ΠΈ ΡΠ°ΠΌΠΎΠΉ Π½Π°ΡΡΡΠ½ΠΎΠΉ Π·Π°Π΄Π°ΡΠ΅ΠΉ Π΄Π»Ρ ΠΏΡΠ΅Π΄ΠΏΡΠΈΡΡΠΈΡ. ΠΠ΅Π»ΠΈΠΊΠ²ΠΈΠ΄Π½ΡΠ΅ ΡΠΎΠ²Π°ΡΡ, Π½Π΅ΡΠ΄ΠΎΠ²Π»Π΅ΡΠ²ΠΎΡΠ΅Π½Π½ΠΎΡΡΡ ΡΠΏΡΠΎΡΠ°, Π½Π΅Π΄ΠΎΠ±ΡΠΎΡΠΎΠ²Π΅ΡΡΠ½ΡΠ΅ ΠΏΠΎΡΡΠ°Π²ΡΠΈΠΊΠΈ ΠΈ Π½Π΅Π΄ΠΎΡΡΠ°ΡΠΎΠΊ ΠΎΠ±ΠΎΡΠΎΡΠ½ΡΡ
ΡΡΠ΅Π΄ΡΡΠ² ΡΠΎΠ»ΡΠΊΠΎ ΡΡΡΠ³ΡΠ±Π»ΡΡΡ ΠΏΡΠΎΠ±Π»Π΅ΠΌΡ Ρ ΠΏΠ»Π°Π½ΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ΠΌ ΠΏΡΠΎΡΠ΅ΡΡΠ° Π·Π°ΠΊΡΠΏΠΎΠΊ ΠΈ Π»ΠΎΠ³ΠΈΡΡΠΈΠΊΠΈ.
Deductor Demand Planning ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΏΡΠΎΡΠ΅ΡΡ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ ΡΠΊΠ»Π°Π΄ΡΠΊΠΈΡ
Π·Π°ΠΏΠ°ΡΠΎΠ²: ΠΏΡΠΎΠ³Π½ΠΎΠ· ΡΠΏΡΠΎΡΠ°, ΡΠ°ΡΡΠ΅Ρ ΠΎΠΏΡΠΈΠΌΠ°Π»ΡΠ½ΠΎΠ³ΠΎ ΡΡΡΠ°Ρ
ΠΎΠ²ΠΎΠ³ΠΎ Π·Π°ΠΏΠ°ΡΠ°, ΡΠΎΡΠΌΠΈΡΠΎΠ²Π°Π½ΠΈΠ΅ Π°Π²ΡΠΎΠ·Π°ΠΊΠ°Π·Π° ΠΈ ΠΏΡΠΎΡΠ΅Π΅. Π Π΅ΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠ΅Π΄Π½Π°Π·Π½Π°ΡΠ΅Π½ΠΎ Π΄Π»Ρ ΡΠΎΡΠ³ΠΎΠ²ΡΡ
ΡΠ΅ΡΠ΅ΠΉ, Π΄ΠΈΡΡΡΠΈΠ±ΡΡΡΠΎΡΠΎΠ², ΡΠΊΠ»Π°Π΄ΡΠΊΠΈΡ
ΠΊΠΎΠΌΠΏΠ»Π΅ΠΊΡΠΎΠ² ΠΈ ΠΏΡΠΎΠΈΠ·Π²ΠΎΠ΄ΡΡΠ²Π΅Π½Π½ΡΡ
ΠΊΠΎΠΌΠΏΠ°Π½ΠΈΠΉ. ΠΠ½ΠΎ ΠΏΠΎΡΡΡΠΎΠ΅Π½ΠΎ Π½Π° Π±Π°Π·Π΅ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΎΠΉ ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Deductor, ΠΊΠΎΡΠΎΡΠΎΠ΅ ΠΈΠΌΠ΅Ρ ΡΠ°Π·Π²ΠΈΡΡΠ΅ ΠΈΠ½ΡΡΡΡΠΌΠ΅Π½ΡΡ Data Mining, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ ΡΠ°Π·ΡΠ°Π±ΠΎΡΠ°ΡΡ ΠΏΠΎΠ»Π½ΠΎΡΠ΅Π½Π½ΡΡ ΡΠ΅ΠΏΠΎΡΠΊΡ ΠΎΠΏΡΠΈΠΌΠ°Π»ΡΠ½ΠΎΠ³ΠΎ ΡΠΎΡΠΌΠΈΡΠΎΠ²Π°Π½ΠΈΡ ΡΡΡΠ°Ρ
ΠΎΠ²ΡΡ
Π·Π°ΠΏΠ°ΡΠΎΠ² ΠΎΡ Π²ΡΠ±ΠΎΡΠ° ΠΈ ΡΡΠ°Π²Π½Π΅Π½ΠΈΡ ΠΏΠΎΠ΄ΡΡΠ΄ΡΠΈΠΊΠΎΠ² Π΄ΠΎ ΡΠ°ΡΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΡ ΠΏΡΠΎΠ΄ΡΠΊΡΠΈΠΈ ΠΏΠΎ ΡΠ΅ΡΠΈ.
Deductor data quality β ΠΎΡΠΈΡΡΠΊΠ° ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ½ΡΡ
Π΄Π°Π½Π½ΡΡ
ΠΠ»ΠΎΡ
ΠΎΠ΅ ΠΊΠ°ΡΠ΅ΡΡΠ²ΠΎ Π΄Π°Π½Π½ΡΡ
ΡΠ²Π»ΡΠ΅ΡΡΡ ΠΎΠ΄Π½ΠΎΠΉ ΠΈΠ· ΡΠ°ΠΌΡΡ
Π±ΠΎΠ»ΡΡΠΈΡ
ΠΏΡΠΎΠ±Π»Π΅ΠΌ ΠΏΡΠΈ ΠΏΠΎΡΡΡΠΎΠ΅Π½ΠΈΠΈ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΡ
ΡΠ΅ΡΠ΅Π½ΠΈΠΉ, Ρ.ΠΊ. Π½Π° ΠΎΡΠ½ΠΎΠ²Π΅ Π½Π΅ΠΊΠΎΡΡΠ΅ΠΊΡΠ½ΠΎΠΉ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ Π΄Π΅Π»Π°ΡΡΡΡ Π½Π΅Π²Π΅ΡΠ½ΡΠ΅ Π²ΡΠ²ΠΎΠ΄Ρ. ΠΠ°ΠΆΠ΅ ΡΠ°ΠΌΡΠ΅ ΡΠΎΠ²Π΅ΡΡΠ΅Π½Π½ΡΠ΅ ΠΌΠ΅ΡΠΎΠ΄Ρ Π°Π½Π°Π»ΠΈΠ·Π° Π½Π΅ ΠΏΠΎΠΌΠΎΠ³Π°ΡΡ, Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΡΠΏΠ΅ΡΠΈΠ°Π»ΡΠ½ΡΠ΅ ΠΌΠ΅Ρ
Π°Π½ΠΈΠ·ΠΌΡ ΠΎΡΠΈΡΡΠΊΠΈ.
Π Π΅ΡΠ΅Π½ΠΈΠ΅ Deductor Data Quality ΠΏΠΎΠ·Π²ΠΎΠ»ΡΠ΅Ρ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΡΠ΅ΡΠΊΠΈ ΡΠ°ΡΠΏΠΎΠ·Π½Π°Π²Π°ΡΡ, ΠΏΡΠΎΠ²Π΅ΡΡΡΡ, ΡΡΠ°Π½Π΄Π°ΡΡΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΈ ΠΎΡΠΈΡΠ°ΡΡ Π»ΡΠ±ΡΠ΅ ΠΊΠΎΠ½ΡΠ°ΠΊΡΠ½ΡΠ΅ Π΄Π°Π½Π½ΡΠ΅; Π²ΡΡΠ²Π»ΡΡΡ Π΄ΡΠ±Π»ΠΈΠΊΠ°ΡΡ ΠΈ Π²Π·Π°ΠΈΠΌΠΎΡΠ²ΡΠ·ΠΈ ΠΌΠ΅ΠΆΠ΄Ρ Π΄Π°Π½Π½ΡΠΌΠΈ; ΡΠΎΠ·Π΄Π°Π²Π°ΡΡ ΡΡΠ°Π»ΠΎΠ½Π½ΡΠ΅ Β«Π·ΠΎΠ»ΠΎΡΡΠ΅Β» Π·Π°ΠΏΠΈΡΠΈ. Π Π΅ΡΠ΅Π½ΠΈΠ΅ ΠΏΡΠ΅Π΄ΡΡΠ°Π²Π»ΡΠ΅Ρ ΡΠΎΠ±ΠΎΠΉ Π½Π΅ ΠΎΠ΄Π½ΠΎΡΠ°Π·ΠΎΠ²ΡΡ ΠΏΡΠΎΡΠ΅Π΄ΡΡΡ ΠΎΠ±ΡΠ°Π±ΠΎΡΠΊΠΈ Π΄Π°Π½Π½ΡΡ
, Π° ΠΏΠΎΠ»Π½ΠΎΡΠ΅Π½Π½ΡΠΉ ΠΊΠΎΠΌΠΏΠ»Π΅ΠΊΡ ΠΏΡΠΎΠ²Π΅ΡΠΊΠΈ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ ΠΊΠ°ΠΆΠ΄ΡΠΉ Π΄Π΅Π½Ρ.
ΠΡΡΡΡΠΏΠ»Π΅Π½ΠΈΠ΅ ΠΏΠΎ ΠΏΡΠ΅Π·Π΅Π½ΡΠ°ΡΠΈΠΈ - https://www.youtube.com/watch?v=1vP90X3SwPc
Deductor 5.3 - Π½ΠΎΠ²ΡΠ΅ Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠΈ
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π½ΠΎΠ²ΡΡ
Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠ΅ΠΉ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΎΠΉ ΠΏΠ»Π°ΡΡΠΎΡΠΌΡ Deductor 5.3: Π½ΠΎΠ²ΡΠ΅ Π°Π»Π³ΠΎΡΠΈΡΠΌΡ Π°Π½Π°Π»ΠΈΠ·Π°, ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΊΠ°ΡΠ΅ΡΡΠ²ΠΎΠΌ Π΄Π°Π½Π½ΡΡ
, Π²Π΅Π±-ΡΠ΅ΡΠ²ΠΈΡΡ (Π°Π½Π°Π»ΠΈΡΠΈΠΊΠ° ΠΊΠ°ΠΊ ΡΠ΅ΡΠ²ΠΈΡ), Big Data.
ΠΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ Π±Π°Π½ΠΊΠΎΠ²ΡΠΊΠΈΡ
ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² ΠΈ ΡΡΠ»ΡΠ³
Π ΠΎΡΡΠΈΠΉΡΠΊΠΈΠΉ Π±Π°Π½ΠΊΠΎΠ²ΡΠΊΠΈΠΉ ΡΠ΅ΠΊΡΠΎΡ ΡΠ°Π·Π²ΠΈΠ²Π°Π΅ΡΡΡ Π²ΡΡΠΎΠΊΠΈΠΌΠΈ ΡΠ΅ΠΌΠΏΠ°ΠΌΠΈ. Π‘ ΠΊΠ°ΠΆΠ΄ΡΠΌ Π³ΠΎΠ΄ΠΎΠΌ ΡΠ°ΡΡΠ΅Ρ ΡΠΏΠΈΡΠΎΠΊ ΡΡΠ»ΡΠ³, ΠΏΡΠ΅Π΄Π»Π°Π³Π°Π΅ΠΌΡΡ
ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΡΠΌΠΈ Π½Π°ΡΠ΅Π»Π΅Π½ΠΈΡ ΠΈ Π±ΠΈΠ·Π½Π΅ΡΡ. ΠΠ°ΡΠ°ΡΡΠ°ΡΡΠ°Ρ ΠΊΠΎΠ½ΠΊΡΡΠ΅Π½ΡΠΈΡ Π·Π°ΡΡΠ°Π²Π»ΡΠ΅Ρ Π±Π°Π½ΠΊΠΈ ΠΏΡΠΈΠΌΠ΅Π½ΡΡΡ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΡΠ΅ ΠΌΠ΅ΡΠΎΠ΄ΠΈΠΊΠΈ ΠΎΡΠ΅Π½ΠΊΠΈ Π·Π°Π΅ΠΌΡΠΈΠΊΠΎΠ², ΡΠΎΠΊΡΠ°ΡΠ°ΡΡ Π²ΡΠ΅ΠΌΡ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΡΡ ΠΎΡΡΠ΅ΡΠ½ΠΎΡΡΡ Π΄Π»Ρ Π²ΡΡΠ°Π±ΠΎΡΠΊΠΈ ΡΡΡΠ°ΡΠ΅Π³ΠΈΡΠ΅ΡΠΊΠΈΡ
ΠΏΠ»Π°Π½ΠΎΠ².
Π Π΅ΡΠ΅Π½ΠΈΡ Π½Π° Π±Π°Π·Π΅ Deductor ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡ Π°Π²ΡΠΎΠΌΠ°ΡΠΈΠ·ΠΈΡΠΎΠ²Π°ΡΡ ΠΏΡΠΎΡΠ΅ΡΡΡ Π²ΡΡΠ°Π±ΠΎΡΠΊΠΈ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ ΠΏΠΎ ΠΊΠ»ΠΈΠ΅Π½ΡΠ°ΠΌ Π±Π°Π½ΠΊΠ°, Π½Π°Ρ
ΠΎΠ΄ΠΈΡΡ Π·Π°ΠΊΠΎΠ½ΠΎΠΌΠ΅ΡΠ½ΠΎΡΡΠΈ Π² ΠΎΠ³ΡΠΎΠΌΠ½ΡΡ
ΠΎΠ±ΡΠ΅ΠΌΠ°Ρ
Π΄Π°Π½Π½ΡΡ
ΠΈ ΡΡΡΠ΅ΠΊΡΠΈΠ²Π½ΠΎ ΡΠΏΡΠ°Π²Π»ΡΡΡ ΡΠΈΡΠΊΠ°ΠΌΠΈ.
Deductor ΡΠΏΠΎΡΠΎΠ±Π΅Π½ ΡΠ΅ΡΠΈΡΡ ΠΈ Π΄ΡΡΠ³ΠΈΠ΅ Π·Π°Π΄Π°ΡΠΈ, Π°ΠΊΡΡΠ°Π»ΡΠ½ΡΠ΅ Π΄Π»Ρ Π±Π°Π½ΠΊΠΎΠ², ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΡ
Π±ΡΠΎΠΊΠ΅ΡΠΎΠ² ΠΈ ΡΠΈΠ½Π°Π½ΡΠΎΠ²ΡΡ
ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΠΉ: ΠΏΡΠΎΠ³ΡΠ°ΠΌΠΌΡ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΈ ΠΊΡΠΎΡΡ-ΠΏΡΠΎΠ΄Π°ΠΆΠΈ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΡ
ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ², ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΏΠΎΡΡΡΠ΅Π»Π΅ΠΌ ΡΠ΅Π½Π½ΡΡ
Π±ΡΠΌΠ°Π³, Π²ΡΡΠ²Π»Π΅Π½ΠΈΠ΅ ΠΌΠΎΡΠ΅Π½Π½ΠΈΡΠ΅ΡΠΊΠΈΡ
ΡΡ
Π΅ΠΌ, ΠΎΡΠ΅Π½ΠΊΠ° ΠΏΡΠΈΠ±ΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΈΠ½Π²Π΅ΡΡΠΈΡΠΈΠΎΠ½Π½ΡΡ
ΠΏΡΠΎΠ΅ΠΊΡΠΎΠ², ΡΠΊΠΎΡΠΈΠ½Π³ ΡΡΠΈΠ΄ΠΈΡΠ΅ΡΠΊΠΈΡ
Π»ΠΈΡ ΠΈ ΠΌΠ½ΠΎΠ³ΠΈΠ΅ Π΄ΡΡΠ³ΠΈΠ΅.
ΠΡΠ΅Π΄ΠΈΡΠ½ΡΠΉ ΠΊΠΎΠ½Π²Π΅ΠΉΠ΅Ρ - Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΠΉ ΠΌΠΎΠ΄ΡΠ»Ρ
ΠΡΠΈ ΠΌΠ°ΡΡΠΎΠ²ΠΎΠΉ Π²ΡΠ΄Π°ΡΠ΅ ΠΊΡΠ΅Π΄ΠΈΡΠΎΠ² Π²ΠΎΠ·Π½ΠΈΠΊΠ°ΡΡ ΠΌΠ½ΠΎΠΆΠ΅ΡΡΠ²ΠΎ ΡΠΈΡΠΊΠΎΠ²: ΠΌΠΎΡΠ΅Π½Π½ΠΈΡΠ΅ΡΡΠ²ΠΎ, Π½Π΅Π²Π΅ΡΠ½Π°Ρ ΠΎΡΠ΅Π½ΠΊΠ° ΡΠΈΠ½Π°Π½ΡΠΎΠ²ΡΡ
Π²ΠΎΠ·ΠΌΠΎΠΆΠ½ΠΎΡΡΠ΅ΠΉ, Π½Π΅Π΄ΠΎΡΡΠΎΠ²Π΅ΡΠ½ΡΠ΅ Π΄Π°Π½Π½ΡΠ΅ ΠΈ ΠΏΡΠΎΡΠ΅Π΅. ΠΠ»Ρ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ ΡΡΠΈΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ Π½Π΅ΠΎΠ±Ρ
ΠΎΠ΄ΠΈΠΌΠΎ ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅ ΠΌΠ΅ΡΠΎΠ΄ΠΎΠ² Π³Π»ΡΠ±ΠΎΠΊΠΎΠ³ΠΎ Π°Π½Π°Π»ΠΈΠ·Π° Π΄Π°Π½Π½ΡΡ
, ΠΏΠΎΠ·Π²ΠΎΠ»ΡΡΡΠΈΡ
Π½Π°ΠΉΡΠΈ ΠΎΠΏΡΠΈΠΌΠ°Π»ΡΠ½ΡΠΉ ΠΊΠΎΠΌΠΏΡΠΎΠΌΠΈΡΡ ΠΌΠ΅ΠΆΠ΄Ρ Π΄ΠΎΡ
ΠΎΠ΄Π½ΠΎΡΡΡΡ, ΡΠΈΡΠΊΠ°ΠΌΠΈ, ΠΎΡ
Π²Π°ΡΠΎΠΌ ΡΡΠ½ΠΊΠ° ΠΈ Π²ΡΠ΅ΠΌΠ΅Π½Π΅ΠΌ ΠΎΠ±ΡΠ°Π±ΠΎΡΠΊΠΈ Π·Π°ΡΠ²ΠΊΠΈ.
Deductor Π½Π°ΡΠ΅Π»Π΅Π½ Π½Π° ΡΠΎΡΠΌΠ°Π»ΠΈΠ·Π°ΡΠΈΡ Π»ΠΎΠ³ΠΈΠΊΠΈ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ, ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ ΡΠΊΠΎΡΠΎΡΡΠΈ ΠΏΡΠΎΡ
ΠΎΠΆΠ΄Π΅Π½ΠΈΡ Π·Π°ΡΠ²ΠΎΠΊ, ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ ΠΈ ΡΠ½ΠΈΠΆΠ΅Π½ΠΈΡ ΡΡΠ΅Π±ΠΎΠ²Π°Π½ΠΈΠΉ ΠΊ Π»ΠΈΠ½Π΅ΠΉΠ½ΠΎΠΌΡ ΠΏΠ΅ΡΡΠΎΠ½Π°Π»Ρ.
ΠΡΠΎΡΠ΅ΡΡ Π°Π½Π°Π»ΠΈΠ·Π° Π΄Π°Π½Π½ΡΡ
ΠΡΠ΅Π²ΠΈΠ΄Π½ΠΎ, ΡΡΠΎ ΠΎΠ³ΡΠΎΠΌΠ½ΡΠ΅ ΠΌΠ°ΡΡΠΈΠ²Ρ Π΄Π°Π½Π½ΡΡ
, Π½Π°ΠΊΠΎΠΏΠ»Π΅Π½Π½ΡΠ΅ Π² ΠΎΡΠ³Π°Π½ΠΈΠ·Π°ΡΠΈΡΡ
, ΡΠΎΠ΄Π΅ΡΠΆΠ°Ρ ΠΌΠ½ΠΎΠ³ΠΎ ΠΏΠΎΠ»Π΅Π·Π½ΠΎΠΉ ΠΈΠ½ΡΠΎΡΠΌΠ°ΡΠΈΠΈ, ΠΊΠΎΡΠΎΡΡΡ ΠΌΠΎΠΆΠ½ΠΎ ΠΈ Π½ΡΠΆΠ½ΠΎ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ Π΄Π»Ρ ΠΎΠΏΡΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ ΡΠ°Π±ΠΎΡΡ.
ΠΠ»Ρ ΡΡΠΎΠ³ΠΎ ΡΡΠ΅Π±ΡΠ΅ΡΡΡ ΠΎΠ±ΠΎΠ±ΡΠΈΡΡ ΠΏΡΠΎΡΠ»ΡΠΉ ΠΎΠΏΡΡ, Π½Π°ΠΉΡΠΈ Π·Π°ΠΊΠΎΠ½ΠΎΠΌΠ΅ΡΠ½ΠΎΡΡΠΈ, ΠΈΠ·Π²Π»Π΅ΡΡ ΠΏΡΠ°Π²ΠΈΠ»Π° ΠΈ ΠΈΡΠΏΠΎΠ»ΡΠ·ΠΎΠ²Π°ΡΡ ΡΡΠΈ Π·Π½Π°Π½ΠΈΡ Π² ΠΏΡΠΎΡΠ΅ΡΡΠ΅ ΡΠΏΡΠ°Π²Π»Π΅Π½ΠΈΡ.
Π ΠΏΡΠ΅Π·Π΅Π½ΡΠ°ΡΠΈΠΈ ΡΠ°ΡΡΠΌΠΎΡΡΠ΅Π½Ρ ΡΡΠ°ΠΏΡ ΠΏΡΠΎΡΠ΅ΡΡΠ° Π°Π½Π°Π»ΠΈΠ·Π° Π΄Π°Π½Π½ΡΡ
, ΠΎΠΏΡΠ΅Π΄Π΅Π»Π΅Π½ΠΈΠ΅ ΠΈ ΠΊΠ»Π°ΡΡΡ Π·Π°Π΄Π°Ρ Data Mining, ΠΈΡ
Π±ΠΈΠ·Π½Π΅Ρ-ΠΏΡΠΈΠΌΠ΅Π½Π΅Π½ΠΈΠ΅.
ΠΠ»ΠΈΠ΅Π½ΡΡΠΊΠ°Ρ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠ° - ΠΌΠ΅ΡΠΎΠ΄Ρ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ
ΠΠΎΠ΄ΡΠΎΠ±Π½ΠΎ ΠΈΠ·Π»ΠΎΠΆΠ΅Π½Ρ ΠΏΡΠΎΡΡΡΠ΅ ΠΈ ΠΏΡΠΎΠ΄Π²ΠΈΠ½ΡΡΡΠ΅ ΠΌΠ΅ΡΠΎΠ΄Ρ Π±ΠΈΠ·Π½Π΅Ρ-Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ, Π½Π°ΠΏΡΠ°Π²Π»Π΅Π½Π½ΡΠ΅ Π½Π° ΠΏΠΎΠ²ΡΡΠ΅Π½ΠΈΠ΅ Π»ΠΎΡΠ»ΡΠ½ΠΎΡΡΠΈ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ², ΠΌΠΈΠ½ΠΈΠΌΠΈΠ·Π°ΡΠΈΠΈ ΠΎΡΡΠΎΠΊΠ° ΠΈ ΡΠ²Π΅Π»ΠΈΡΠ΅Π½ΠΈΡ ΠΎΡΠΊΠ»ΠΈΠΊΠ° Π½Π° ΠΏΡΠ΅Π΄Π»ΠΎΠΆΠ΅Π½ΠΈΡ. ΠΡΠ΅ ΠΌΠ΅ΡΠΎΠ΄Ρ ΠΏΡΠΈΠ²Π»Π΅ΡΠ΅Π½ΠΈΡ ΠΊΠ»ΠΈΠ΅Π½ΡΠΎΠ² ΠΌΠΎΠ³ΡΡ Π±ΡΡΡ ΡΠ΅Π°Π»ΠΈΠ·ΠΎΠ²Π°Π½Ρ Π½Π° Π±Π°Π·Π΅ ΡΠΈΡΡΠ΅ΠΌΡ Π±ΠΈΠ·Π½Π΅Ρ-Π°Π½Π°Π»ΠΈΡΠΈΠΊΠΈ Deductor.
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Π£ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ Π΄Π»Ρ Π±Π°Π½ΠΊΠΎΠ² ΠΈ ΠΠ€Π
Π£ΠΏΡΠ°Π²Π»Π΅Π½ΠΈΠ΅ ΠΊΡΠ΅Π΄ΠΈΡΠ½ΡΠΌΠΈ ΡΠΈΡΠΊΠ°ΠΌΠΈ Π΄Π»Ρ Π±Π°Π½ΠΊΠΎΠ² ΠΈ ΠΠ€Π
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Deductor data quality β ΠΎΡΠΈΡΡΠΊΠ° ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ½ΡΡ
Π΄Π°Π½Π½ΡΡ
Deductor data quality β ΠΎΡΠΈΡΡΠΊΠ° ΠΏΠ΅ΡΡΠΎΠ½Π°Π»ΡΠ½ΡΡ
Π΄Π°Π½Π½ΡΡ
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ΠΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ Π±Π°Π½ΠΊΠΎΠ²ΡΠΊΠΈΡ
ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² ΠΈ ΡΡΠ»ΡΠ³
ΠΠ°ΡΠΊΠ΅ΡΠΈΠ½Π³ Π±Π°Π½ΠΊΠΎΠ²ΡΠΊΠΈΡ
ΠΏΡΠΎΠ΄ΡΠΊΡΠΎΠ² ΠΈ ΡΡΠ»ΡΠ³
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ΠΡΠ΅Π΄ΠΈΡΠ½ΡΠΉ ΠΊΠΎΠ½Π²Π΅ΠΉΠ΅Ρ - Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΠΉ ΠΌΠΎΠ΄ΡΠ»Ρ
ΠΡΠ΅Π΄ΠΈΡΠ½ΡΠΉ ΠΊΠΎΠ½Π²Π΅ΠΉΠ΅Ρ - Π°Π½Π°Π»ΠΈΡΠΈΡΠ΅ΡΠΊΠΈΠΉ ΠΌΠΎΠ΄ΡΠ»Ρ
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ΠΠ»ΠΈΠ΅Π½ΡΡΠΊΠ°Ρ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠ° - ΠΌΠ΅ΡΠΎΠ΄Ρ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ
ΠΠ»ΠΈΠ΅Π½ΡΡΠΊΠ°Ρ Π°Π½Π°Π»ΠΈΡΠΈΠΊΠ° - ΠΌΠ΅ΡΠΎΠ΄Ρ ΠΏΡΠΈΠ½ΡΡΠΈΡ ΡΠ΅ΡΠ΅Π½ΠΈΠΉ
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Are We In Trouble
- 1. Are we in trouble? Information Systems can help! Colin B. German B.Sc. [Bus. & Comp.] MBA (eBusiness) FAIQ (CII) [email_address]
- 11. Credit Control - IV Debtor/ Customer Credit Controller Financials And Credit Control Debtor never received invoices?!? Get invoice copy Send invoice copy to debtor Record actions Follow up in next list Sales Service & Support Prepare debt chase list Call debtor Credit information Prospecting Support or service call
- 16. Purchasing - V Sales Admin Procurement Servicing Finance Raise request to purchase a PC Raise request to purchase a PC Confirm departmental and IT budgets Get quotes/proposals Process information, consolidate order, get the best deal and place order
- 20. Sales - IV Customer Information Inventory Information Sales Staff Customer Orders Look up customer history and item information Make Enquiry Respond to Enquiry Place Order Record Order Delivery Persons Plan deliveries and order fulfilment Deliver Orders
- 27. Customer Relationships - V
- 28. Customer Relationships - VI Customer Sales (Joe) Sales (Alan) CRM Customer history Purchases Contracts Servicing information Finalising a deal Alan prospects with full customer knowledge Servicing Customer calls servicing Prospects for new item Customer accepts a visit Joe schedules Alan Servicing have full knowledge
- 30. Revisit IS Strategic Planning
- 33. Colin B. German B.Sc. [Bus. & Comp.] MBA (eBusiness) FAIQ (CII) [email_address] Thank You
- 34. The Event where these slides were delivered