The Machine Behind the Machine When you buy or lease a competitive vending machine, you get...a vending machine. But with Fastenal, the machine is just part of a complete inventory control solution powered by local Fastenal employees. Some of the services you receive include: • No Capital Expense • IT Resources • Inventory Management at the Machine Level • Machine Repairs and Maintenance • Software Support and Training • Product Packing • Delivery and Installation • Machine Reconfiguration • Flexible Service Agreement

2. A Blueprint for Innovation
a blueprint for innovation
When Bob Kierlin founded Fastenal in 1967, the
plan was to dispense nuts and bolts out of custom
vending machines. The concept proved to be ahead
of its time, but it signaled a spirit of innovation that’s
made Fastenal the industry leader in logistics, VMI –
and now, having come full circle, industrial vending.
Inspired by that same spirit, our FAST Solutions
represent an extremely simple, cost-effective way
to reduce consumption, eliminate inventory and
increase productivity. The key is what we call “The
Machine Behind the Machine” – all of the local
Fastenal people working to keep the machines filled
and running smoothly, so their customers can focus
on their core business.
With thousands of machines in place, and thousands
of Fastenal people servicing them, we’ve come a
long way toward realizing Mr. Kierlin’s vision. The
technology is beyond what anyone could have
imagined in 1967, but in a sense it’s based on
his original blueprint – the same one that’s made
Fastenal the industry’s most innovative supplier for
nearly 45 years and counting.
Bob Kierlin, Fastenal's founder and current chairman of
the board, stands next to a recently built prototype of his
original fastener vending machine concept.
Bob’s original hand-sketched blueprint
2

3. table of Contents
table of contents
The Machine Behind the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
The True Cost of "Free". . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
The FAST Solutions Advantage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rapid Deployment Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Uses Fastenal Automated Supply Technology? . . . . . . . . . . . . . . . . . . . 10
What Does Fastenal Automated Supply Technology Vend?. . . . . . . . . . . . . . . 11
FAST 5000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FAST 3000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Locker Units. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Equipment Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-17
FAST 2000CT and FAST 4000CT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-19
FAST CT Machine FAQs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
FAST 10000SL Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-25
FAST Bev . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Technology Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Software Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-31
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32-34
3

4. The machine behind the machine
MACHINE THE
THE
HIND BE MACHINE
When you buy or lease a competitive vending machine, you get … a vending machine. But with Fastenal, the machine is just
part of a complete inventory control solution powered by local Fastenal people. Here’s a look at the components that make up
Fastenal’s Machine Behind the Machine.
Local Stores, Local People
With more than 2,600 stores and 9,000 local representatives across North
America, the products, service and support you need are literally right
around the corner. Because we’re local, we can stock the supplies you
need within minutes of your facility and keep just the right amount flowing
to your point of use (something that’s made us the industry leader in VMI
for decades). When stock runs low, your machine sends an automated
notification to the store, and your Fastenal representative drives over to
refill it – a completely paperless, hands-free process that saves you time
and money.
In addition to making sure your machine is always filled, your
local Fastenal rep will work closely with you to oversee a smooth
implementation, offer suggestions to continually optimize your product
mix, handle any issues that may arise, and make sure your vending
program is delivering the business results you want to see.
4

5. Regional Build Centers
The Machine Behind the Machine
Your local store is supported by the nearest of 13 regional FAST Build Centers, each dedicated to building, testing, installing
and servicing machines for local customers. This isn’t some centralized third-party facility – these are local Fastenal
employees who are accountable, dedicated, and motivated to make sure your vending program is a long-term success.
Working within your local Fastenal distribution center, FAST Build Center personnel will custom-configure a machine to
meet your product needs and test those items to make sure they vend reliably, in the amounts you need. They’ll coordinate
installation, deliver your machine on one of our trucks, install it at your desired location, provide on-site training for your
personnel, and quickly handle any needed repairs moving forward. All of these services are provided at no cost to you.
The close relationship between your Fastenal store and the local Build Center eliminates conflicts, barriers and delays,
resulting in a smooth process from signed contract to installation and the kind of service you’ll never get from some third-
party provider located hundreds of miles away.
Fast solutions build center contact list
Akron, Ohio Edwardsville, Kansas Jessup, Pennsylvania Modesto, California
940 W. Wilbeth Road 9911 Woodend Road 1225 Mid Valley Drive 4025 Finch Road
Akron, OH 44314 Edwardsville, KS 66111 Jessup, PA 18434 Modesto, CA 95357
(330) 745-5000 x152 (913) 422-8221 x146 (570) 307-0992 x118 (209) 548-5000 (Main HUB #)
fastsupportohub@fastenal.com fastsupportmhub@fastenal.com fastsupportshub@fastenal.com fastsupporthhub@fastenal.com
Atlanta, Georgia High Point, North Carolina Kitchener, Ontario Salt Lake City, Utah
6445 Fulton Industrial Blvd. 4110 Premier Drive, Suite 102 860 Trillium Drive 1871 South 4800 West
Atlanta, GA 30336 High Point, NC 27265 Kitchener, ON N2R 1K4 Salt Lake City, UT 84104
(404) 346-9113 (336) 841-6555 (Main HUB #) (519) 748-6566 (801) 908-0288
fastsupportahub@fastenal.com fastsupportnhub@fastenal.com fastsupportvhub@fastenal.com fastsupportuhub@fastenal.com
Denton, Texas Indianapolis, Indiana Lakewood, Washington Winona, Minnesota
3833 Airport Road 6003 Guion Road 9724 47th Ave SW Bldg 20 Suite A 1275 Riverview Drive
Denton, TX 76207 Indianapolis, IN 46254 Lakewood, WA 98499 Winona, MN 55987
(940) 483-8645 (317) 472-4456 (253) 983-0145 (507) 453-8560
fastsupportdhub@fastenal.com fastsupportihub@fastenal.com fastsupportkhub@fastenal.com fastsupportwino@fastenal.com
Edmonton, Alberta
19020 111th Ave
Edmonton, AB T5S 0B6
(780) 801-5006 For more information visit fastenal.com. To schedule a
fastsupportlhub@fastenal.com FREE on-site technology demonstration, contact your
local Fastenal store or call 1-877-265-8247.
5

6. Regional sales Specialists
The machine behind the machine
Our fleet of FAST Solutions display vans allows us to bring the
machines and trained Solutions Specialists to your doorstep for
hands-on demos and in-depth Q&A – at no cost, with no obligation.
A local Solutions Specialist will drive to your site at your convenience,
allowing you and other decision makers to walk out of your front door
and step inside a fully-functional demo environment. Each van is
equipped with live machines as well as a computer system and flat
screen to display how the software works. You’ll operate the machine,
see how the software controls and tracks usage, and gain a solid
understanding of the value proposition and whether it’s a good fit for
your company. It’s an experience that goes well beyond a flyer or a
PowerPoint.
National Distribution & Transportation
An industrial vending machine is useless if it’s not stocked with the supplies
you need, when your people need them. That’s why it’s important to know
that your FAST machine will be backed by Fastenal's industry-leading
distribution system: 2,600+ local stores, serviced by 15 regional distribution
centers, moving millions of products, from thousands of quality-certified
manufacturers, on nearly 6,000 company-owned delivery vehicles – ALL
working to provide the right products, right when and where they're needed.
The benefits to you include vendor consolidation opportunities,
minimal hassles and “emergencies,” reduced freight costs, and
peace of mind knowing that the world’s most efficient industrial
supply chain ends at your point of use.
national Support & Training
Again, our Build Centers provide on-site training when the machine is installed. But if
you need additional help with utilizing the reporting software, we will set up a custom
WebEx training to walk your personnel through the process and answer your questions.
Additional trainings can be provided to meet your needs.
We also operate a 24/7 technical support call center, which your Fastenal rep can call
for immediate troubleshooting support. Our machines are built for simple operation and
powered by web-based software, meaning most issues can be resolved on the spot with
the support of our call center technicians.
FAST Training & Sales Support
Sales/Software Support
Phone: (507) 313-7400
fastenalsolutionstraining@fastenal.com
FastenalSolutionsSalesSupport@fastenal.com
FAST Technical Support
Configuration/Installation and Technical Support
Phone: (866) 829-1564
fasttechsupport@fastenal.com
6

7. the True cost of "free"
The True cost of free
Certain vending providers are touting “free” programs, but that term often glosses over a range of hidden fees that don’t
become apparent until the system is in place. Before you decide on a solution, it’s important to understand these hidden
expenses and ask the right questions.
At Fastenal, your business is too important for us to “nickel and dime” you with hidden fees. That’s why we offer a simple,
straightforward program with no surprises. It’s also why we back our solutions with local, hands-on service and support. Our
Machine Behind the Machine allows us to allows us to absorb virtually all of the costs associated with vending – including the
hidden ones that can make those “free” programs so expensive.
Service Competition
?
No Capital Expense – Fastenal absorbs the cost of the machine, installation, training,
product packaging, and inventory management. Your only program cost is a low annual
software hosting fee – period. FREE
IT Resources – Many competitive solutions require onsite software implementations
and upgrades involving significant IT costs (including, in some cases, expensive
consultants). With our web-based system, there’s no software to upload, upgrade or
manage, meaning minimal work for your IT staff.
FREE ?
Inventory Management at the Machine Level – Your local Fastenal representative
will continually keep the right products in the machine at the proper stocking levels. The
time you used to spend monitoring, ordering, receiving and handling inventory can be
focused on more strategic activities.
FREE ?
?
Machine Repairs and Maintenance – We operate a 24/7 tech support hotline and
regional FAST Build Centers across North America to provide fast, local service if any
issues are detected by the system’s electronic monitoring system. FREE
Software Support and Training – We offer on-site software training on the day of
installation, as well as follow-up trainings to meet your needs. FREE ?
Product Packaging – Customers who purchase their own machines quickly find out
that product packaging is critical to reliable vending. Fastenal tests and certifies products
for trouble-free vending, and we’re continually working with our suppliers to develop
vend-ready packaging.
FREE ?
Delivery and Installation – Your local FAST Build Center will build, deliver and install
the machine at no cost to you. FREE ?
?
Machine Reconfiguration – Not only will we reconfigure your machine to meet your
changing product needs, we consider it our responsibility to proactively suggest product
substitutions based on usage trends. FREE
?
Flexible Service Agreement – We’ve seen far too many of our competitors’ machines
sitting idle but still collecting fees. With our low-risk one-year agreement, you won’t
waste money on a solution that’s not producing results for your business. FREE
7

8. The Fast SOLUTIONS Advantage
The Fast
NO Capital Expense – Fastenal absorbs the cost of the machine, installation,
training, product packaging, and inventory management. Your only program cost
is a low annual software hosting fee.
A Turnkey Solution – Fastenal handles everything from machine delivery and
installation to product packaging and re-stocking, saving you time and money.
SOLUTIONS Advantage
Flexible Web Reporting – Use our secure reporting website to manage your
machine’s settings and view real-time inventory and usage data.
Easy Installation and Operation – All you need to get up and running are a
110V outlet and an open Internet connection. Requires minimal effort from your
IT personnel.
How much could you save? Use our cost savings
calculator at fastenal.com to visualize the opportunity.
A Total Cost Savings Solution
• Reduce Product Consumption – Set controls so that workers
only have access to products (and amounts) needed for the job. Easy Access. Total Visibility.
Track usage by individual, as well as group, job, cost center – up
1. Worker swipes ID badge/enters key code,
to six levels of information you want to know.
makes product selection.
• Improve Productivity – Product is always immediately
available to the workers who need it. 2. If the request is authorized, the product is
dispensed and the transaction is tracked.
• Take Inventory Off Your Books – Your local Fastenal
store manages the machine’s inventory. Through our available 3. Go online to view real-time reporting and
consignment plan, you pay only for dispensed items. manage settings. Schedule automated
• Automate Ordering – When stock runs low, your local Fastenal reports and alerts.
store receives an automated replenishment alert, eliminating
P.O.s, stock-outs and costly rush orders.
“The machines have performed very well. Any time we have needed
their assistance with service, they’ve been quick to respond. I would
recommend the [FAST Solutions] program to anyone needing a quality
vending solution.”
- Doug Johnson, Energy Category Sourcing Manager, Xcel Energy
“The [FAST Solutions] program has freed up time for crib purchasing
and allowed us to bring accountability and control to our high-volume
production MRO items. We’ve controlled our costs, and we know
exactly where product is being used on a daily basis.”
- Mark Vascik, Purchasing & Maintenance Manager, Cooper Standard Automotive,
Bowling Green, OH
8

9. rapid deployment process
rapid deployment process
How quickly do you want to start saving? With FAST Solutions, it’s entirely up to you. To help you understand your role, we’ve
laid out an easy-to-follow Rapid Deployment Process designed to take you from signed contract to installed machine within 30
days (although customers who are serious about saving have been able to achieve this in as little as 12 days). Keep in mind that
our process is designed to minimize the tasks required by the customer, so the ones that are itemized (indicated in bold below)
are critical to deployment and require immediate attention. One thing we’ve learned after thousands of installations: When the
customer and the Fastenal sales rep work together, the process moves quickly and smoothly.
Step 1 Step 2 Step 3
• Sign Agreement • Initial call to branch • Fastenal ships special
• Product Template per & end user order items for testing
machine (work w/Fastenal) • Product testing • Receive Network
• Ship badges to Fastenal • Confirm 110v & Cat5 Worksheet from site
(unless access will be keypad • Employee Template
only)
Step 6 Step 5 Step 4
• Registration of the • Plan-O-Gram approved • Testing completed
machine with Apex • Site Readiness Pictures • Plan-O-Gram created
• Installation date • Machine sent for
confirmed configuration
INSTALL DAY Days from Agreement Signed
• Machine installed!
• Software training 0 DAYS.........Product Temp Received (Store/Customer)
5 DAYS.........Initial Call (Project Coord./Store/Customer)
12 DAYS Employee Template/Network Worksheet
recieved (Store/Customer)
17 DAYS.......Product Temp Tested (Build Center)
18 DAYS.......Plan-O-Gram Completed (Project Coordinator)
NOTE: Bold text indicates steps 20 DAYS.......Plan-O-Gram Approved (Store/Customer)
required by the customer
20 DAYS.......Parts Ordered (Store)
21 DAYS Machine Build Request
(Project Coord./Build Center)
23 DAYS.......Date Shipped (Build Center)
25 DAYS.......Schedule Install (Build Center/Store/Customer)
30 DAYS.......Install (Store/Build Center)
9

10. Who Uses Fastenal Automated Supply Technology?
Who Uses Fastenal Automated Supply Technology?
• Aerospace/Aviation • Machine/Tool Shops/Fabricators
• Agricultural (Equipment/Systems) • Material Handling
• Automotive (Vehicles/Trailers) • Metal/Aluminum/Steel/Iron (Products/Finishing)
• Building & Construction Materials Manufacturers • Military/Defense Equipment
• Chemicals • Mining/Drilling Companies/Equipment
• Energy (Power Distribution) • Municipalities/Government Entities
• Energy/Power (Products/Services) • Oil/Gas/Natural Gas Services
• Food Processing Companies • Packaging
• Furniture Manufacturing • Plastics
• Health/Safety/Medical • Shipping/Railroads/Transportation
• Industrial Systems
… and MANY OTHERS.
“Previously, we simply had cases of batteries in closets, and they may
“Since installation, we have noticed our usage of products drop 50-
disappear a case a time. Now there’s none of that. Batteries are stocked in
60%. This is due to a better control on product plus the fact that we
the machines, we don’t run out, and we only pay for what we use through
can monitor usage by employee and the costs involved.”
Fastenal.”
- Glen Shipman, Purchasing Manager, Contracting Division, Dakota, Missouri Valley &
Western Railroad - Tom Webber, Operations Manager, City of Sacramento Dept. of Transportation,
Traffic Signs and Markings
10

11. What does Fastenal Automated
What does Fastenal Automated Supply Technology Vend?
Supply Technology Vend?
Virtually anything you want to track and control:
Safety Maintenance Welding Cutting
... And much, much more. Over 75,000 parts ready for you to vend!
Fastenal Green Product - Environmentally Supplier Diversity - The product is supplied by a
preferred products (certified or non-certified). For MBE or WBE certified business. For more information,
more information, contact: gogreen@fastenal.com contact: suppliercert@fastenal.com.
Providing Quality Brands and Automated Solutions
11

12. Fast 5000
Machine Features
and Specifications
SM
Fast 5000 SM
Bright Interior Lighting
Supported User Access:
- Keypad
Flexible Configurations, - Bar Code or Mag
Easy to Reconfigure Stripe Cards
for Individual Items, - Prox Cards
Adjustable Shelf Height
Heavy-Duty Construction,
Clear Front Standard
Patented Verified-Vend™ Special Delivery Bay
Technology, Senses and Designed to Prevent
Confirms Each Damage to Highly Sensitive
Vend Transaction or Fragile Items
Dimensions: 72"H X 41.1"W X 35.75"D
Weight: 626 lbs.
Max Capacity: 60 unique products
Need to vend larger items? Check out
our FAST Lockers on page 14
12

13. Fast 3000 SM
SM
Fast 3000
The FAST 5000 (opposite page) is Fastenal’s flagship coil vending machine, utilized by thousands of customers to track and
control consumables ranging from safety glasses and gloves to tapes, batteries and lubricants. The FAST 3000 offers the exact
same capabilities, but with a smaller footprint. The FAST 5000 and FAST 3000 can function as stand-alone solutions, or used in
conjunction with our locker systems (see p. 14) to vend larger items and control check-in and check-out functions.
Bright Interior Lighting
Supported User Access:
- Keypad
Flexible Configurations, - Barcode or Mag
Easy to Re-configure, Stripe Cards
Adjustable Shelf Height - Prox Cards
Heavy-Duty Construction,
Clear Front Standard
Special Delivery Bay
Patent Verified-Vend™ Design, Prevents
Technology, Senses Damage
and Confirms Each
Vend Transaction
Dimensions: 72"H X 30"W X 34.5"D
Weight: 445 lbs.
Max Capacity: 36 unique products
Need to vend larger items? Check out
our FAST Lockers on page 14
13

14. locker Units
Standalone lockers
18-Door Locker Need More Doors for Smaller Items?
Door Conversion Kits are available for 18-door locker
units that will turn a standard 3-door horizontal
18 Compartments, section into a 6-door section approximately half
Bright Interior as tall for smaller items. With these kits installed,
Lighting each individual compartment will go from (12"H X
12"W X 24"D) to (6"H X 12"W X 24"D). Fastenal will
install these kits at our Build Centers prior to site
Six 3-Door Safe, Robust implementation, with the following configurations
Frames, Door Lock Control available to meet the customer's need:
Fastened Mechanism
Combinations include:
with Safety
• 21 Door locker*
Screws
Supports Check • 24 Door locker*
In/Check Out • 27 Door locker*
Ú
and Multi Vend • 30 Door locker*
Functions • 33 Door locker*
• 36 Door locker*
*Available Q3 2012
18 DOOR LOCKER
Dimensions: 76"H X 40"W X 24.5"D
Weight: 425 lbs.
12 DOOR LOCKER
Dimensions: 72"H X 30"W X 24"D
Weight: 350 lbs.
3 DOOR LOCKER
Dimensions: 72"H X 30"W X 24"D
Weight: 250 lbs. 12 DOOR 3 DOOR
LOCKER LOCKER
STANDALONE Locker CONTROLLER
Standalone Locker Controller
• Cabinet Dimensions: 24.30"H X 6.39"W X 10.08"D
• Front panel includes holes for mounting keypad, display and card reader.
• Mounting provisions are included to easily attach the controller to the side
of a locker module.
• Controller board and wiring are mounted inside the wiring scheme, enabling
quick connection to the lockers.
• Mounts on right side of units.
14

15. equipment configurations
equipment Configurations
Locker Illustrations
FAST 5000/ 12-Door Locker 3-Door Locker 18-Door Locker Standalone Locker
FAST 3000 Controller
Configuration 1:
FAST 5000/FAST 3000 + Up to 2 Locker Units
A + +
B + +
C + +
15

16. equipment configurations
equipment Configurations
Configuration 2:
FAST 5000/FAST 3000 + Up to 2 18-Door Locker Units
A + +
Configuration 3:
Standalone Controller + Up to 4 Locker Units
A + + + +
B + + + +
C + + + +
D + + + +
E + + + +
16

17. equipment configurations
equipment Configurations
Configuration 4:
Standalone Controller + Up to 3 18-Door Lockers
A + + +
Configuration 5:
Standalone Controller + Up to 4 Locker Units
A + + + +
B + + + +
C + + + +
17

18. Cutting Tool Machines
Cutting Tool machines
Bring the Tool Crib to the Point of Use
Fastenal is proud to present our cutting tool machines, the FAST 4000CT and the
more compact FAST 2000CT. Just like our FAST 5000 program, Fastenal provides
the machines and keeps them filled, representing an extremely
cost-effective solution to control cutting tool consumption.
Versatile Dispensing Capabilities: Accommodates up to
240 Individual Inserts (12 SKUs) + 60 Insert Packages
(600 Inserts) or 60 Round Tools (6 SKUs)
Supported User Access:
- Keypad
- Barcode Cards
Embedded Verified Vend Sensors,
Confirms Each Vend Transaction
Special Delivery Bay Design,
Prevents Damage
Dimensions: 31.5"H X 27.0"W X 8.5"D
Weight: 250 lbs.
Versatile Dispensing Capabilities:
Accommodates up to 480 Individual Inserts
(24 SKUs) + 160 Insert Packages (1600
Inserts) or 160 Round Tools (16 SKUs)
Supported User Access:
- Keypad
- Barcode or Mag
Stripe Cards
- Prox Cards
Embedded Verified Vend Sensors,
Confirms Each Vend Transaction
Special Delivery Bay Design,
Prevents Damage
Dimensions: 38.5"H X 33"W X 27.5"D
Weight: 350 lbs.
18

19. Cutting tool machines
Cutting tool machines
Ideal for production shops, manufacturing cells and small work areas
• The low cost of the program allows you to install several
point-of-use machines rather than one expensive, centrally
located unit
• Safely dispenses inserts and round tools, either individually or in
custom amounts
• Capable of dispensing and tracking individual tools by employee
and job number
• Runs on the same web software as the FAST 5000 and other
FAST Solutions, simplifying the learning curve for current FAST users
• Real-time reporting – on demand or scheduled
• Automated re-ordering backed by local Fastenal store service
• Alerts and alarms
• Flexible access control and limits
• Large visual display screen (FAST 4000CT machine only)
Mount Options:
• Wall mount (standard)
• Bench mount
• Column mount (available with FAST 2000CT only)
• Free standing pedestal (available with FAST 4000CT only)
FAST 4000CT being used
in a manufacturing shop
Product Specifications
Round tool Capacity Insert capacity
Minimum size Maximum size Minimum size Maximum size
Stack Type Stack Type
tool dispense tool dispense tool dispense tool dispense
Round Tool Stack .1875"D x .750"D x 6.0"L Insert Stack .49"W x .49"L x .49"W x 1.5"L x
1.500"L 0.280"H .360"H
Machine Specifications
480 Individual Part Locations 240 Individual Part Locations
Insert Capacity
(24 SKUs x a quantity of 20 per SKU) (12 SKUs x a quantity of 20 per SKU)
160 Individual Part Locations 60 Individual Part Locations
Round Tool Capacity
(16 SKUs x a quantity of 10 per SKU) (6 SKUs x a quantity of 10 per SKU)
Total Machine 40 individual SKUs with 18 individual SKUs with
capacity 640 inventory positions 300 inventory positions
33"W x 27.5"D x 38.5"H
Machine Dimensions 27"W x 10"D x 31.5"H
(Height is 68" on pedestal)
19

20. cutting tool machines Frequently asked questions
cutting tool machines Frequently asked questions
Is this the right machine for my business?
Fastenal's cutting tool machines are specifically designed for machine shop work cells where BOTH round tools and inserts are
consumed at a high volume. This usually means a manufacturer that produces the same items repetitively within the work cells
supported by the machines.
How many SKUs can be put into a cutting tool machine?
• FAST 2000CT: 18 SKUs with 300 inventory positions. (Insert Capacity - 12 SKUs x 20 per SKU = 480 Individual Part Locations;
Round Tool Capacity - 6 SKUs x 10 per SKU = 60 Individual Part Locations)
• FAST 4000CT: 40 SKUs with 640 inventory positions. (Insert Capacity - 24 SKUs x 20 per SKU = 240 Individual Part Locations;
Round Tool Capacity - 16 SKUs x 10 per SKU = 160 Individual Part Locations)
Does every space in a particular machine need to be filled?
No. Customers frequently decide to make changes as they gain experience with the machine. We do require 85% of the machine's
capacity be filled on the day of install.
Can the machines be altered to add or subtract how many round tools or inserts they dispense?
The machines have defined positions for inserts and round tools which cannot be altered. Since most stores sell more round
tools than inserts, a common question is whether the insert trays can be replaced with round tool trays. The answer is no. Unlike
the FAST 5000, these machines have a defined purpose and cannot be altered. In most cases, the FAST 5000 is a better fit for
customers who want to vend round tools only.
Will products have trouble vending properly?
The cutting tool machine incorporates Verified Vend Technology which checks and verifies the accuracy of each vend. Most of the
locations in these machines are based on product dimensions – it either goes into a Large Stack or a Small Stack. If the machine
is loaded correctly, historical data shows a 99.9% accuracy rate. Fastenal customers dispense many thousands of items every day
without problems.
Who can I talk to about technical questions and Fastenal's cutting tool offerings?
Because selling cutting tools requires a specific knowledge of the products and the industry, Fastenal has local Manufacturing/
Metalworking Specialists who can work directly with you to talk about our products and programs.
Their group email is _mfg_outside_sales@fastenal.com.
What advantages do Fastenal's cutting tool machines have over other machines that dispense
cutting tools?
Because Fastenal's machines are smaller, they can be positioned where the tools are used. This point-of-use access offers several
advantages vs. having a single large, expensive machine in a central location, including reduced travel time and reduced wait
time (because usage is spread over multiple machines). Another benefit is the ability to dispense inserts either one at a time or in
package quantities. This gives our customers total visibility and control of their tool usage.
20

21. fast 10000sl SERIES SM
Fast 10000SL series
Benefits compared to traditional industrial vending solutions:
SM
More SKUs
Multiple sensor-driven cabinets, shelves, compartments, counters and bins enable the machines to accommodate a much greater
number of SKUs. The range of available sensor-based measurement technologies further widens the variety of the products that
can be vended.
Greater Product Density
The design of the new systems makes more products available in less space, minimizing the "cost per bin."
Faster, Simpler Transactions
With traditional industrial vending machines, users enter pre-selections via the user interface and wait for the machine to
dispense. This process is dramatically streamlined with the FAST 10000SL. After being authenticated and granted access to the
cabinet, the user simply takes the desired item(s) directly from the machine. The embedded sensors automatically capture the
details of the transaction and update the inventory in the system on a real-time basis. This automated process provides users with
more visibility of the items and more comfort in making selections. It also increases the efficiency and speed of user transactions.
It is amazingly easy to use.
Easier Inventory Control and Management (Faster Re-stocking)
The new hardware design requires less special packaging, while making it faster and easier to load and dispense products. It will
greatly streamline the inventory management process and require significantly less time to maintain and replenish.
Multiple Customer Choices
A FAST 10000SL cabinet is composed of modules that contain positions with sensors for individual SKUs. The modules are
interchangeable, making it easy to configure the unit to meet each customers’ application requirements. The capabilities
presented in the different models (single-door cabinet, cabinet-drawer hybrid, and sensor-driven lockers) make multiple choices
available for customers.
Single Door Cabinet Cabinet-Drawer Combo
21

22. fast 10000sl SERIES SM
Fast 10000 SL series
SINGLE-DOOR CABINET
SM
Versatile Dispensing
Capabilities,
Multiplicity of SKUs, Brightly Illuminated
High Product Density by Energy-Saving
LED Lighting System
Modular Design, Flexible
Configuration Supported User Access:
- Touch Screen
- Barcode or Mag
Stripe Cards
- Prox Cards
Embedded Sensors, Enables
“Frictionless Transactions,”
Automated Inventory Control
Dimensions: 76"H X 40"W X 24.5"D
Weight: 400 lbs.
Max Capacity: 6 shelves with 6 possible
shelf configurations each
• Standard configuration includes a touch screen, a display and an on-board
controller; supports all currently supported card readers.
• The cabinet exterior dimensions are 76"H X 40"W X 24.5"D
• The cabinet is brightly illuminated with an energy-saving LED lighting system.
22

23. fast 10000sl SERIES SM
Fast 10000SL series
SINGLE-DOOR CABINET
SM
*Cabinets Support 6 Shelves with 6 Interchangeable Modules
Flexible shelf configurations to reach your needs
Module 1 Module 4
12-Box Dispensers (5.1"H X 6"W X 19"D ) 11-Bin Capacity Shelf (weight-based)
36.75" 37.5"
23"
8"
24"
5.1" 8"
11"
5.1"
8"
6" 8" 8" 8" 6" 6"
Module 2 Module 5
22-Box Dispensers (5.3"H X 3.15"W X 19"D) 6-Bin Capacity Shelf (weight-based)
37.35" 39"
23"
24"
5.3"
11"
5.3"
3.5" 6" 6" 6" 6" 6" 6"
Module 3 Module 6
6-Box Dispensers (10.5"H X 6"W X 19"D) 9-SKU Can Dispenser (12"H X 39"W X 19"D)
37.5" 39"
23" 24"
11" 10.5" 12"
12"
6"
• Standard configuration includes a touch screen, a display and an on-board controller;
supports all currently supported card readers.
• Shelves are interchangeable. Weight-based shelves include platform. Bins are not included.
• Cabinet exterior dimensions are 76"H X 40"W X 24.5"D
• The cabinet is brightly illuminated with an energy-saving LED lighting system.
23

24. fast 10000sl SERIES SM
Fast 10000 SL series
CABINET-DRAWER COMBO
SM
Brightly Illuminated
by Energy-Saving LED
Lighting System
Versatile Dispensing Supported User Access:
Capabilities, Multiplicity - Touch Screen
of SKUs, High Product - Barcode or Mag
Density Stripe Cards
- Prox Cards
Embedded Sensors,
Cabinet-Drawer Combination,
Enables “Frictionless
Modular Design,
Transactions,” Automated
Flexible Configuration
Inventory Control
Dimensions: 76"H X 40"W X 24.5"D
Weight: 600 lbs.
Max Capacity:
• 3 shelves with 6 possible shelf configurations each
• 4 drawers (weight sensors), 1 uncontrolled drawer
• Standard configuration includes a touch screen, a display and an on-board
controller; supports all currently supported card readers.
• Shelves and drawers are interchangeable.
• The cabinet exterior dimensions are 76"H X 40"W X 24.5"D
• The cabinet is brightly illuminated with an energy-saving LED lighting system.
24

25. fast 10000sl SERIES SM
Fast 10000SL series
CABINET-DRAWER COMBO
SM
AVAILABLE SHELF CONFIGURATIONS
*Same options as in Version I (Single-Door Cabinet)
AVAILABLE DRAWER CONFIGURATIONS Drawer 3
24 Compartments (Controlled: 8"H X 6"W X 6"D)
Default Drawer Module
39"
Drawer 1 (4” H)
• Controlled
• 32 compartments
4" 39"
Drawer 2 (4” H)
• Uncontrolled 4"
• Compartment: TBD
Drawer 3 (8” H) 8"
• Controlled
24"
• 24 compartments
8"
Drawer 4 (8” H)
• Controlled
• 12 compartments
Drawer 5 (12” H) 12"
• Controlled 6"
• 4 compartments 6"
Drawer 1 Drawer 4
32 Compartments (Controlled) 12 Compartments (Controlled: 8"H X 9"W X 8"D)
Small - 4"H X 4.5"W X 5"D | Large - 4"H X 4.5"W X 7"D
39" 39"
7"
7" 24"
24"
5"
8"
9"
5"
4.5"
Drawer 2 Drawer 5
Compartment configuration TBD (Uncontrolled) 4 Compartments (Controlled: 12"H X 18"W X 12"D)
Note: Connection available to support a controlled drawer.
39" 39"
7"
7"
24"
5" 12"
18"
5"
4.5"
25

26. Fast bev SM
Fast bev
The brightly illuminated live display area on the front door provides visual support and makes it easy for the users to make
selections.
SM
Restocking and storage design ensures “first in, first out” dispensing orders for all selections. Adjustable back panels secure the
storage of the drinks in different sizes, making it convenient to restock and easy to dispense.
Setting bottle vending can be easily configured in the Service Mode.
• Bottle setting is normally used with single-depth loading of bottles. This setting allows the product cradle to continue
rotating a few more seconds so that it is positioned closer to the loading zone, reducing the customer’s waiting time when
the product cradle is activated for the next vend.
The impact sensor-driven delivery system ensures successful vending of the selected product and accurately monitors each
transaction. The drop sensor on the delivery chute detects whether a product has been vended after a selection is made. The
controller board located on the back of the main door controls the drop sensor sensitivity.
The cabinet is refrigerated to keep the drinks cold for better enjoyment. The desired temperate set point, range and scale can all
be easily configured in the Service Mode. The refrigeration unit is a hermetically sealed and completely self-contained modular
unit charged with ozone-friendly R-134a refrigerant. The complete refrigeration unit can be removed if there is a service problem.
Refrigerated Cabinet,
Configurable Temperature
Supported User Access:
- Keypad
- Barcode or Mag
Stripe Cards
- Prox Cards
10 Selections, Supports
Bottles, “First in, First out”
for All Selections
Bright Lighting Live Display
Special Delivery
Impact Sensor Bay Design,
Delivery System Prevents Damage
Dimensions: 72"H X 34.5"W X 29.5"D
Weight: 575 lbs.
Max Capacity: 240 bottles (10 individual sections)
26

27. Technology Overview
Technology overview
1. Technologies and System Requirements for the FAST SolutionsSM Vending Machines
FAST Solution machines are Internet appliances that integrate the best available vending technology and secure Internet
technology. To operate, they only require a 110V AC power connection and an ethernet connection. They use an embedded
operating system on the controller board and do not require any software installation. They can be installed inside a company
local area network behind the firewall or anywhere that has a connection to the Internet. FAST machines communicate to a
remote web server via port 80 or port 8576 requests. The communication from a FAST machine to the web server is designed
to be outbound only. Machines, devices or computers cannot establish a connection to FAST Solutions directly. The machines
use either static IP or DHCP client.ts.
2. Typical Deployment of a FAST Solutions machine behind the Firewall
Ethernet
0
1 0
0 0 1
0 10
1 011 0 1
0 11 0 0
1 001 1 0 11
011 1
1
0 000 1 00 0
1 0
1
Switch 0
1 01
0
1 1
1
100 0 00 0 0
1
0
0
1
1
1 11 1 1 1 11 1
1 1 10 0 0 0 0
1 10 0 1 1 0 11 1 1
0
1 1
0
0 11 1 011 1 11 1
1
0
1
1
1
1
1 00 110 1 00 1
0
1
1
0
1
1
01 1
0 1 11 1
1
0 11 1 0 0 1
110 0 0 0 1
0
1 0 0 1 1 0
01 1 1 1 1
0
1 1 0 0 1
10 0
1 1 1 0
1 10 1
Firewall Internet
1 Firewall Apex Trajectory/
Apex C3i Hub/
SmartStore
Machine
Fast 5000 Router Web Server
Web Server
Data generated by the machine is transmitted via a secured tunnel through the Internet to the web server. Only outbound requests are initiated from the machine.
No device, machine or computer can establish a connection to the machine. The web server only listens to port 80 or port 8576 requests.
3. FAST Solution Machines Communicate with the Web Server through a Secured Tunnel
The machines communicate with the web server over TCP/IP through a secured data tunnel. All transactions between the
machine and the web server are encrypted. When a machine is connected with the Internet, the machine will automatically
register itself to the web server. The machine will not be allowed to handle transactions until it is provisioned by an authorized
administrator from the web site using a special tool. The web server will establish a unique identity for each machine. All
vending transactions are logged in a SQL database. Each machine will check in with the web server every 30 minutes to
report that it is still operating correctly. Each transaction generated by the machine is approximately 2k bits. The network
traffic generated by the machines is relatively small and should not interfere the performance of a local area network.
27

28. Software Overview
Software overview
Profile Manager
Manage Users:
• Create, edit, activate and de-activate users – can be done one at a time or through bulk import/export
• Add and assign user groups (ex. departments, shifts, etc.)
Manage Roles:
Access privileges can be given for certain functions on the software, including specific reports, maintaining employee lists,
creating dispense rules
Rules:
Dispense rules determine how an employee will interact with the machine. Different rules can be created for different types of
employees. Up to 5 extra pieces of custom information can be captured, but only 3 can be reported on.
Some examples are:
• Department name and #
• PIN #
• Machine #
• Work Order # Unlimited
Product Access
• Cost Code
• Project Code
One of these areas can be restrictive
Max Quantity
Types of Access Include: and period for
restriction
• No Limit – unlimited access
• Blocked – not allowed to vend this product
• Limited – allowed specific amount per SKU per
time period (day, week, month, etc.)
Asset Rules:
• Allow for check-in and check-out functions of locker items
• Limit access of each item by Asset ID
• Can capture additional information (1 item) – work order, job number, etc.
• Will capture 4 custom “return status” conditions that can trigger alerts, hold periods, etc.
28

29. Device Manager
Software Overview
Manage Devices Minimum and
critical levels
The manage devices area of Device Manager shows you a
basic snapshot of the vending machine.
Features of Manage Devices: Current
count
• Live Current Counts Allowable
• View Max, Minimum, and Critical Levels offline
• View Allowed Offline Vending Products
• Create Printable Menu for the
Cutting Tool Machines
Alerts
Setting up Alerts allows users to receive emails when specific
occurrences happen with the vending machine:
Features of Alerts:
• No Heartbeat in 3 hours
- Vending machine not able to connect to server for 3 hours
• Product Minimum Level
- Product has reached a specified low level
• Product Critical Level
Alerts
- Product has reached a specified critical level
• Product Negative Level
- Product continues to vend if physical
quantity is different in software
• Product Not Dispensed
- Product not dispensed over a specific period of time Emails Alerts are sent to
• Product Dispensed
- Specific product dispensed
Alerts are sent directly to the user's email inbox.
Assets
Assets are tools or other items users can take from a locker and
then return when done.
• Create and set up your own assets for users to check in
and out of the lockers
• Assign assets to a specific locker
• Detailed reporting allows you to track who is taking assets
and who is returning them
• Users can create their own assets and manage them
29

30. Report Manager
Software Overview
On Demand and Automated
Search box to sort
Transaction Detail by user or product
This is the most popular report used by customers. It shows
Group and Subtotal Data
every vending transaction that occurs over a specific period of
time.
Key Features: customized reports, sorting and subtotaling Change Data Fields
by products, users, etc., searching for individual user activity,
searching for individual product usage within a specified date
range, downloading reports to Excel, and automated reports.
This reporting shows the customized information that is created
in dispense rules (work order, dept., etc.).
Download Report to Excel
Usage Summary
Shows product usage by company, site, device, and machine
Usage by
selection number. Company
Automate
Report
Key Features: broad overview of usage, downloading to Usage by Site
Excel for a specified date range, and automated reports of Usage by
any level (company, site, machine, or device). Device
Usage by
Selection
Automating Reports
*NOTE: Only the Transaction Detail and Usage Summary can be automated.
Key Features: reports show up in your email inbox whenever you want, and
reports can be automatically sent to any email address. Excel File Format, Delivery
Method, and Email Address
for Delivery
*NOTE: reports can be automated more than once. For
example, a weekly report can be automated twice, once
on Monday and once on Thursday. The same applies for all
Frequencies. XML is being added -
great for integration
Hourly: report is sent every hour, user selects minute of hour
to send (e.g., every 10 min – 10, 20, 30, 40, 50 of each hour). Frequency, Day to Run,
Daily: report is sent daily, user selects time of report. and Start Time
Weekly: report is sent once a week, user selects day and time
of report.
Monthly: report is sent once a month, user selects day and
time of report.
30

31. Restock History
Software Overview
Allows users to track which products are restocked back
into the vending machine and when they are restocked. Restock Date
Key Features: shows restocking information by machine
and bin, qty. of restock, date and time, and restocked by.
Restock
Quantity
Product
Restocked
Comparative Usage by Time
Key Features: very broad overview of usage by year, quarter, month, week and day.
Breakdown of time for overview of
monetary value of items vended
Move back and forward in time
Scheduled Reports
Key Features: shows all automated reports; edit and deactivate scheduled reports.
Toggle between Transaction Detail
and Usage Summary
Edit to change details of schedule
31

32. Frequently asked questions
Frequently asked questions
Frequently Asked Questions
What is the best way to identify which parts to put into a FAST machine?
The short answer is: any items you want control over, including mission-critical, high-dollar, and high usage consumables.
Will products have trouble vending properly?
Fastenal tests and certifies each product for vending to ensure reliability. All FAST Solutions equipment incorporates patented
Verified Vend™ technology, which checks and verifies the accuracy of each vend. If the machine is loaded correctly, you will enjoy
99.99% trouble-free vending.
Why will certain items not dispense from the FAST 5000/3000 machines?
Due to size, shape, packaging, or other concerns, certain items will not dispense reliably from the FAST 5000/3000. These items
are well suited for our locker systems.
What are the functions of the FAST Locker units?
The FAST Locker units are designed to provide controlled access to larger products and/or items that need to be checked in and
out. Here’s a look at the different functions supported by the FAST Locker technology:
Single Item Dispense - 100% secure. There is one item in the locker at a time, and one item is dispensed at a time. Our
consignment plan can be used in these situations.
Multi-Item Dispense - Multiple quantities of the same item are placed in a single locker location, and the worker is trusted
to take only one per transaction. Because this function is less secure, no consignment option is available.
Check-In / Check-Out - The locker unit is programmed for check-in/check-out features. For example, workers can check
out tools, use them, bring them back, and check the tools back in. This option allows for competitors’ product to be stored in
the locker units.
Will Call or Drop Box - The locker location is used as a secure will call area, or drop box, for product delivery by the
Fastenal rep. The system can be secured so that only the person who placed the order can open the cabinet to “take delivery.”
Does the machine know if an item stored in a locker unit needs to be locked down for a period of
time in order for a part to be recharged?
Yes, an indication can be made within the software so that a locker cannot be accessed for a specific period of time while a part is
recharging.
Can a FAST machine limit the number of items an employee can dispense in a given time period?
Yes, the machines can restrict the number of certain items an employee can access within specified time periods - e.g., per hour,
per shift, per day, per year, etc.
32

33. Frequently Asked Questions cont.
Frequently asked questions
Can I control which items my employees have access to with a FAST machine?
Yes, “allocation codes” can be used to control access. An allocation code is a rule that applies to all employees in a particular
group. For example, you can apply a rule so that everyone who is a member of the production department can vend one pair
of gloves per day. Allocation codes can also be used to track cost by department, work orders, job numbers and other process
variables.
How many codes can be entered at the time of dispense?
The FAST 5000 has the ability to accept the following information:
1. Employee ID (or employee code) and PIN number. The display on the machine is limited to 64 digits.
2. Up to six allocation codes - for example, department, job number, or location. Each code can be up to 20 digits long.
How many items can an employee vend at once?
You can specify how many products an employee can vend following each “swipe,” with a limit of 10 vends per swipe. However,
the helix will always spin one time per selection, dispensing a single item or package. So, for example, if a user wants three items,
three items, he or she must vend that position three times in order to dispense those products.
How does the billing work?
There are two types of bills a FAST program customer will receive:
1) FAST Program Fees (i.e., the software hosting fee), which will be billed out of Fastenal headquarters.
2) Product Billing - The servicing Fastenal store will bill for the products consumed. Stores have access to weekly customer
usage out of the FAST machines and invoice for those transactions accordingly.
How does the vending machine replenishment work?
The system uses “min,” “max” and “critical” inventory levels to notify the local Fastenal store when items need to be replenished.
When an item falls below the min level, the Fastenal store receives an email and/or text notification. The Fastenal representative
then logs into the software and runs a replenishment report to view any “below min” inventory required to bring the machine back
to a full state.
Can the machine be put in dusty environments?
FAST machines come equipped with an industrial-grade seal around the door designed to keep out small particles. Site personnel
should clean the glass and wipe the key pad and trays every few weeks. Some types of readers do not operate well in extremely
dusty environments. In these situations, it is recommended that the machine be set up for keypad (rather than ID card scan)
operation.
Can the FAST 5000 be utilized outdoors?
Yes, FAST 5000 machines are often installed at construction sites and other outdoor environments. However, the machine must
be protected on three sides with an overhang. Products that cannot be exposed to temperature/humidity changes should not be
placed in machines stationed outdoors.
What is the suggested temperature range for the machines?
The standard FAST 5000 and Auto Lockers are designed to operate in a temperature range between 55 and 130 degrees
Fahrenheit. LED lights can be installed (at an additional cost), in which case the range can drop as low as 0 degrees Fahrenheit.
What languages are supported by the machine?
The software is in English, but the machine can support English, Spanish and French. Users can select a language within the
software for each employee so that users see the appropriate language displayed on the machine when vending.
33