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90-DAY PLAN
“Unlocking potential and creating the future”
(Your Name)
Your Pic
(To be completed at high level within the first 2-days)
“The first 90 days sets precedence and your leadership
brand for the long-term and seize the opportunity.
PROVEN TRACK
RECORD
▪ Spent Cisco 16.5 years at Cisco Systems
▪ 8.5 years at Cisco EBC program in various positions
▪ Mentored over 10 Successful ASE’s in customer facing at Cisco EBC
▪ Drove Cisco Collaboration sales in Northern and Southern Cal 2014-2016
▪ Launched the Symantec Experience Center in 2019
▪ Have a Multidimensional perspective of customer facing and customer facing spaces
CAPABILITY
BUILDING
▪ Strong business acumen.
▪ Strategic leadership
▪ A relationship builder, who understands the importance of creating shared value and alignment.
▪ Implemented the tech strategy for Symantec Experience Center (Norton/Lifelock)
▪ Successfully establish partnerships to drive business impact
STRATEGIC
INFLUENCER
▪ Cultivated relationships and networks across the organization to ensure collaboration, integration and alignment of our new department strategy
▪ Drove alignment of team priorities, KPIs with key stakeholders across Google Cloud and Symantec
▪ Remove barriers to deliver exceptional customer experiences
▪ Speak in the language of customers and key internal stakeholders
VISIONARY &
AUTHENTIC
LEADER
▪ Develop team culture based trust, collaboration, strategic partnerships, and vision for the future
▪ Help Build an award winning EBC team (Hybrid Experiences, Demos, Content and Tech Ops)
▪ Developed a vision for the Tech & Demo experiences at Google Cloud EBC team
Why (Your Name)?
CONCERNS
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
RISK
● XXXX
● XXXX
● XXXX
● XXXX
MITIGATIONS
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
OPPORTUNITIES
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
● XXXX
Concerns/Risks
Approach
• Planning sessions
• Selected interviews
• Workshop
Issues Addressed
• Best in class assessment
• Best in class gap analysis
• Pain point mitigation ideas
• Company capability alignment
• Current vision assessment
Key Deliverables
• Updated vision map
Approach
• Planning sessions
• Team Workshop
• Alignment Review
Issues Addressed
• Levers (80/20) Influencing goals
• Drivers (80/20) driving levers
• Processes (80/20) influencing processes
• Immediate State (6 to 12 months)
- Low hanging fruit (Consumer
research, mystery shop vs. in-person
scorecard audit approach)
• Future State (12 months & beyond)
• Future State Gap Analysis
- Scalable growth (Replication)
Key Deliverables
• Prioritized list of top opportunities
(80/20)
Phase 1
Current State Evaluation
Phase 2
Vision Alignment
Phase 3
Future State Development
Phase 4
Action Plan Deployment
Approach
• Project Management (Dates,
Issues Addressed
• Deployment accountability
• Effectiveness analysis
• Opportunity assessment (Scalability)
Key Deliverables
• Control plan
• Project deployment summary
• Opportunity assessment summary
Approach
• Data assessment overview
• Selected interviews
• Detailed assessment
Issues Addressed
• Business motivator
• Consumer motivators
• Associate motivators
• Current pain points
- Increased decision complexity
- Brand and product performance
forecast accuracy
- Limited Data Access
Key Deliverables
• Current State Assessment
• Future State High Level Roadmap
Engagement Approach
OBJECTIVES & GOALS ACTION ITEMS
ASSESS SITUATION
30
DAYS
▪ Gain full understanding of the vision and strategy for Company
▪ Understand my role, responsibilities & expectations
▪ Become quickly familiar with the Company culture
▪ Company immersion – deep dive into the business model and value proposition
▪ Set up meetings to understand expectations of key stakeholders, partners, team and Leadership
▪ Understand the P/L statement and all financials, including 2021 sales / profit plan and beyond
▪ Spend time with sales leaders/teams in various regions to understand challenges, concerns and competitive landscape (Team help)
60
DAYS
DEVELOP VISION &
STRATEGY
▪ Develop roadmap and learning plan
▪ Present preliminary assessment of gaps and identify resources needed
▪ Develop action plan with clear short- and long-term objectives and timing
▪ Uplevel the way the team works with each other and key partners
▪ Review category roadmaps and strategies, customize to meet key customer’s needs
▪ Achieve alignment with executive team and key stakeholders
90
DAYS
DEVELOP VISION &
STRATEGY
▪ Implement roadmap for success with key partners and develop joint business plans - Shawna Flemming
▪ Partner with IEC directors to present content strategies for Mountain View, Atlanta, Singapore, Paris
▪ Collaborate effectively across all cross functional teams (Finance, Operations Sales, Marketing Product teams)
▪ Discuss 90-day assessment with Molly and leverage feedback for continued growth
90-Day Plan
Post 90-Day Plan (Operating Model)
Questions?

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90 Day Plan - Template.pptx

  • 1. 90-DAY PLAN “Unlocking potential and creating the future” (Your Name) Your Pic (To be completed at high level within the first 2-days) “The first 90 days sets precedence and your leadership brand for the long-term and seize the opportunity.
  • 2. PROVEN TRACK RECORD ▪ Spent Cisco 16.5 years at Cisco Systems ▪ 8.5 years at Cisco EBC program in various positions ▪ Mentored over 10 Successful ASE’s in customer facing at Cisco EBC ▪ Drove Cisco Collaboration sales in Northern and Southern Cal 2014-2016 ▪ Launched the Symantec Experience Center in 2019 ▪ Have a Multidimensional perspective of customer facing and customer facing spaces CAPABILITY BUILDING ▪ Strong business acumen. ▪ Strategic leadership ▪ A relationship builder, who understands the importance of creating shared value and alignment. ▪ Implemented the tech strategy for Symantec Experience Center (Norton/Lifelock) ▪ Successfully establish partnerships to drive business impact STRATEGIC INFLUENCER ▪ Cultivated relationships and networks across the organization to ensure collaboration, integration and alignment of our new department strategy ▪ Drove alignment of team priorities, KPIs with key stakeholders across Google Cloud and Symantec ▪ Remove barriers to deliver exceptional customer experiences ▪ Speak in the language of customers and key internal stakeholders VISIONARY & AUTHENTIC LEADER ▪ Develop team culture based trust, collaboration, strategic partnerships, and vision for the future ▪ Help Build an award winning EBC team (Hybrid Experiences, Demos, Content and Tech Ops) ▪ Developed a vision for the Tech & Demo experiences at Google Cloud EBC team Why (Your Name)?
  • 3. CONCERNS ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX RISK ● XXXX ● XXXX ● XXXX ● XXXX MITIGATIONS ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX OPPORTUNITIES ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX ● XXXX Concerns/Risks
  • 4. Approach • Planning sessions • Selected interviews • Workshop Issues Addressed • Best in class assessment • Best in class gap analysis • Pain point mitigation ideas • Company capability alignment • Current vision assessment Key Deliverables • Updated vision map Approach • Planning sessions • Team Workshop • Alignment Review Issues Addressed • Levers (80/20) Influencing goals • Drivers (80/20) driving levers • Processes (80/20) influencing processes • Immediate State (6 to 12 months) - Low hanging fruit (Consumer research, mystery shop vs. in-person scorecard audit approach) • Future State (12 months & beyond) • Future State Gap Analysis - Scalable growth (Replication) Key Deliverables • Prioritized list of top opportunities (80/20) Phase 1 Current State Evaluation Phase 2 Vision Alignment Phase 3 Future State Development Phase 4 Action Plan Deployment Approach • Project Management (Dates, Issues Addressed • Deployment accountability • Effectiveness analysis • Opportunity assessment (Scalability) Key Deliverables • Control plan • Project deployment summary • Opportunity assessment summary Approach • Data assessment overview • Selected interviews • Detailed assessment Issues Addressed • Business motivator • Consumer motivators • Associate motivators • Current pain points - Increased decision complexity - Brand and product performance forecast accuracy - Limited Data Access Key Deliverables • Current State Assessment • Future State High Level Roadmap Engagement Approach
  • 5. OBJECTIVES & GOALS ACTION ITEMS ASSESS SITUATION 30 DAYS ▪ Gain full understanding of the vision and strategy for Company ▪ Understand my role, responsibilities & expectations ▪ Become quickly familiar with the Company culture ▪ Company immersion – deep dive into the business model and value proposition ▪ Set up meetings to understand expectations of key stakeholders, partners, team and Leadership ▪ Understand the P/L statement and all financials, including 2021 sales / profit plan and beyond ▪ Spend time with sales leaders/teams in various regions to understand challenges, concerns and competitive landscape (Team help) 60 DAYS DEVELOP VISION & STRATEGY ▪ Develop roadmap and learning plan ▪ Present preliminary assessment of gaps and identify resources needed ▪ Develop action plan with clear short- and long-term objectives and timing ▪ Uplevel the way the team works with each other and key partners ▪ Review category roadmaps and strategies, customize to meet key customer’s needs ▪ Achieve alignment with executive team and key stakeholders 90 DAYS DEVELOP VISION & STRATEGY ▪ Implement roadmap for success with key partners and develop joint business plans - Shawna Flemming ▪ Partner with IEC directors to present content strategies for Mountain View, Atlanta, Singapore, Paris ▪ Collaborate effectively across all cross functional teams (Finance, Operations Sales, Marketing Product teams) ▪ Discuss 90-day assessment with Molly and leverage feedback for continued growth 90-Day Plan
  • 6. Post 90-Day Plan (Operating Model)