Slideshow from the 7 Ways to Write More Effective Email seminar presentation by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Skills Training for Organizing and Delivering Business Information Effectively. ☛ Presentation Skills ☛ Business Writing ☛ Performance Development ☛ Training
7 Email Etiquettes for Effective Email Communication Wizdumb
An email is a reflection of your thoughts, personality and professionalism too. Far too many people take many things for granted while compiling an email.
Email Essentials: Optimizing Inbox Deliverability and Response
If an email message lands in the junk folder and no one sees it, does it count as “delivered?” Clearly, no. The foundation to every response optimization strategy is to first reach the inbox and render as intended. Find out why commercial messages get blocked as spam, how to read data for good decision-making, how to make a business case for more email marketing resources, and get a bevy of ideas and resources to increase response and revenue from this channel.
Skills Training for Organizing and Delivering Business Information Effectively. ☛ Presentation Skills ☛ Business Writing ☛ Performance Development ☛ Training
7 Email Etiquettes for Effective Email Communication Wizdumb
An email is a reflection of your thoughts, personality and professionalism too. Far too many people take many things for granted while compiling an email.
Email Essentials: Optimizing Inbox Deliverability and Response
If an email message lands in the junk folder and no one sees it, does it count as “delivered?” Clearly, no. The foundation to every response optimization strategy is to first reach the inbox and render as intended. Find out why commercial messages get blocked as spam, how to read data for good decision-making, how to make a business case for more email marketing resources, and get a bevy of ideas and resources to increase response and revenue from this channel.
Email Mastery: Webinar #1 - Introduction to Managing Email Overload and what ...Steuart G. Snooks
Slideshow of the first in the series of 7 webinars in the Email Mastery Webinar Series by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Communication is the heart of an organization. In most organizations, important communication is maintained over distributed and individually controlled email mailboxes. While these mailboxes come as the default storage mechanism with the use of email, they are not ideally suited for the need. It is possible to increase efficiency by 20% and prevent opportunity loss through the use of our powerful yet very easy-to-use and highly flexible tool - Communication Tracker.
Webinar #4 an empty inbox - is it possible (or even desirable) slideshowSteuart G. Snooks
This is an abbreviated slideshow of the An Empty In-box webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Productivity in an age of collaboration sps leicesterAlan Eardley
"I have so many things to do, and there are so many tools to help me "collaborate" with my colleagues. The problem is that I end up collaborating and not getting anything done."
A familiar sentiment that affects all of us when we have E-mail, Skype for Business, Microsoft Teams, Mobile Phones and colleagues to communicate with. We all feel the need to be accessible all of the time which means we get distracted and become less productive.
In this session I will share some best practices that could help you become more productive whilst not appearing to ignore your colleagues. All of the best practices are based on a combination of psychology and technology and even some common sense!
The www of mastering email overload 45 min slideshow pdfSteuart G. Snooks
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In this seminar, we show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This presentation will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
Webinars, Podcasts and Mobile (Oh My!)The Medium Does Change The MessageLee K. Broekman
Where does communication breakdown?
How can we communicate more effectively?
Learn how using the right Communication Channels can be the game changer for POSITIVE collaboration.
The 4Ps - Person, Print, Phone & Panel
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Email Mastery: Webinar #1 - Introduction to Managing Email Overload and what ...Steuart G. Snooks
Slideshow of the first in the series of 7 webinars in the Email Mastery Webinar Series by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Communication is the heart of an organization. In most organizations, important communication is maintained over distributed and individually controlled email mailboxes. While these mailboxes come as the default storage mechanism with the use of email, they are not ideally suited for the need. It is possible to increase efficiency by 20% and prevent opportunity loss through the use of our powerful yet very easy-to-use and highly flexible tool - Communication Tracker.
Webinar #4 an empty inbox - is it possible (or even desirable) slideshowSteuart G. Snooks
This is an abbreviated slideshow of the An Empty In-box webinar - a follow up resource for those attending the recent webinar by Email Strategist Steuart Snooks, CEO at Solutions for Success. See more information at www.emailtiger.com.au
Productivity in an age of collaboration sps leicesterAlan Eardley
"I have so many things to do, and there are so many tools to help me "collaborate" with my colleagues. The problem is that I end up collaborating and not getting anything done."
A familiar sentiment that affects all of us when we have E-mail, Skype for Business, Microsoft Teams, Mobile Phones and colleagues to communicate with. We all feel the need to be accessible all of the time which means we get distracted and become less productive.
In this session I will share some best practices that could help you become more productive whilst not appearing to ignore your colleagues. All of the best practices are based on a combination of psychology and technology and even some common sense!
The www of mastering email overload 45 min slideshow pdfSteuart G. Snooks
3 life changing strategies that will change the way your work . . . forever!
* Are you struggling to keep up with ever increasing email volumes?
* Do you get constant email interruptions?
* Would you like to get your inbox under control?
In this seminar, we show you a proven approach to better managing this critical aspect of your daily work, looking at these 3 life-changing strategies;
* WHEN to check email, when not to (and why)
* WHAT to do with each mail so you handle it only once
* WHERE to file, store and archive email for quick and easy retrieval
This presentation will unpack the 3 strategic steps, 9 specific actions and numerous practical tips you can take to quickly get a grip on email overload, gain more control, reduce frustration, save an enormous amount of time and radically improve your productivity.
What you learn will change the way you work . . . forever!
Webinars, Podcasts and Mobile (Oh My!)The Medium Does Change The MessageLee K. Broekman
Where does communication breakdown?
How can we communicate more effectively?
Learn how using the right Communication Channels can be the game changer for POSITIVE collaboration.
The 4Ps - Person, Print, Phone & Panel
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Sustainability: Balancing the Environment, Equity & Economy
7 ways to write more effective email presentation slideshow
1. 7 Ways to
Write More
Effective Email
Steuart Snooks
CEO
www.emailtiger.com.au
2. Overview: The Challenge
of E-mail Overload
In summary, the problems with e-mail overload are:
1: Volume
2: Interruption
3: Relevancy
4: Time
Solutions for Success 2013 www.emailtiger.com.au
3. Common E-mail Problems
Rate each of the following common e-mail problems on a scale
of 1 to 10 (1 is no problem 10 is a major problem)
Solutions for Success 2013 www.emailtiger.com.au
4. If the #1 problem is . . .
Getting no response to your e-mail when you send a message that
clearly requires a response r the response is too slow
who is ‘at fault’?
the sender?
the receiver?
or both?
Solutions for Success 2013 www.emailtiger.com.au
5. 7 Ways to Write More Effective E-mail
1: Think first – is e-mail the best way for this message/person
2: Communicating in the Age of Speed
3: What is Your Desired Outcome?
4: How to Write Better Subject Lines
5: Automate Your Follow up
6: Why the Inverted Pyramid Structure works best
7: Why You Should Write an E-mail Backwards
Solutions for Success 2013 www.emailtiger.com.au
6. General principles
Write to suit the reader
Take time at the ‘front end’
The rule of written
communication is “If it can
be misunderstood – it will!”
Solutions for Success 2013 www.emailtiger.com.au
7. General principles
“Every email you send
should add value or
advance the conversation”
Every email response you can avoid
will save you 5-10 minutes!
Solutions for Success 2013 www.emailtiger.com.au
8. 1: Think first – is e-mail the best way?
What sort of messages • Confidential or private messages
are not appropriate to • Offensive, abusive etc
• When delivering bad news
be sent via email?
• Complex issues
• Delicate negotiation
• Performance review, discipline or
reprimands
• Urgent messages
• Meeting requests
• Gossip/rumours
• Closing a sale
Solutions for Success 2013 www.emailtiger.com.au
9. 1: Think first – is e-mail the best way?
What sort of people • Those in roles who don’t access
is it not appropriate email often or at all
to communicate with • Those with reading limitations
• Older generations who may
via email? struggle with email technology
• Certain personality styles who
just aren’t email savvy
• Other languages/cultures
Solutions for Success 2013 www.emailtiger.com.au
10. Who to email?
• Get to the point quickly
• Use bullet points
Drivers/Sensors • Suggest possible actions
• Be practical, with sense of urgency
• Use novel approach
• Appeal to sense of originality
Expressives/Intuitors
• Float ideas and forward thinking
• Avoid lots of detail
• Include greeting and cordial closing
Amiables/Feelers/ • Respect tradition and process
• Appeal to values
Relators
• Be people-sensitive
• Logical, fact-based
Analysts/Thinkers • Support with relevant data
• Demonstrate thoroughness
• Show fairness, avoid emotion
Solutions for Success 2013 www.emailtiger.com.au
11. When to email?
Communication/task/activity Best choice of medium
Arranging a meeting Calendar invite (not email ping pong) for internal: Email or share calendar for external
Delegate simple task Email
Delegate complex task Meeting backed up by email
Delicate negotiation Meeting
Follow up after an incident Face-to-face conversation (meeting)
Gossip/jokes Face-to-face (never email)
Internal news Intranet, blog, wiki (email with link)
Making a sale Email to 'warm up'; close with face-to-face conversation (meeting)
Performance feedback/review Face-to-face conversation (meeting) - never email
Refusal/rejection Email (diamond sequence) or letter
Send information Email [with attachment(s) if necessary]
Send meeting agenda/papers Email with attachments (not as part of meeting invite)
Socialising/trivia Text/IM
Special thanks Handwritten note (richer medium = higher perceived sincerity)
Who knows about . . . Email selectively (not to everyone)
Solutions for Success 2013 www.emailtiger.com.au
12. 2: Communicating in the Age of Speed
Media richness framework (based on a theory by Daft & Lengel)
Potential for misunderstanding
Speed of communication
Digital
Asynchronous Auditory
Synchronous Visual
Greater context or richness
Solutions for Success 2013 www.emailtiger.com.au
13. Reduce email volumes
Send less, receive less No question, no reply
* The more you send, the more * Send a one-off notification
you will get back * Add as PS to signature
* Email begets more email * Reduces unnecessary email
Improve email
responses (and
reduce volumes)
Establish financial thresholds Use ‘if/then’ instructions
* Allows for independent * Prevents follow up questions
decision-making * Speeds up decision-making
* Reduces back ‘n forth emails * Reduce back n’ forth emails
Solutions for Success 2013 www.emailtiger.com.au
14. 3: What is your desired outcome
Action required:
Response requested:
Read only:
FYI:
Solutions for Success 2013 www.emailtiger.com.au
15. Use Drafts folder for subject lines
Solutions for Success 2013 www.emailtiger.com.au
16. Use Drafts folder for subject lines
Solutions for Success 2013 www.emailtiger.com.au
17. 4: What makes a good subject line?
Desired Outcome Timeframe Target
Action required: Deadline To
Response requested: When To
Read only: Due by cc
FYI: Before cc
Use BCC only to control replies and safeguard privacy
Solutions for Success 2013 www.emailtiger.com.au
18. 4: What makes a good subject line?
Recipient placed in the TO box – an action is expected
To
1: Desired outcome
2: Timeframe 3: Clear, concise
clearly stated (so the
specified description of the
reader knows what’s
subject
expected of them
cc
Recipient placed in the CC box – for their information only, no action or response expected
Solutions for Success 2013 www.emailtiger.com.au
19. Sending attachments
Some considerations
1. Send a document link or hyperlink whenever possible
(instead of an attachment)
2. When sending more than 5 documents, attach a note explaining
• number of documents,
• reading order and
• direct them to specific sections requiring their attention
3. When sending to smartphones (where attachments are hard to
manage), copy and paste key information into body of email
(ie: executive summary)
Solutions for Success 2013 www.emailtiger.com.au
20. 5: Automate your follow up
Solutions for Success 2013 www.emailtiger.com.au
21. 5: Automate your follow up
Solutions for Success 2013 www.emailtiger.com.au
22. 5: Automate your follow up
Solutions for Success 2013 www.emailtiger.com.au
23. 5: Automate your follow up
Keeping track of follow ups
Solutions for Success 2013 www.emailtiger.com.au
24. 5: Automate your follow up
Keeping track of follow ups
Black if pending
Red if overdue
Solutions for Success 2013 www.emailtiger.com.au
25. 6: Why INVERTED PYRAMID structure work best
Main Point
Summary of your main point, request,
recommendation or solutions
Supporting
details
Background, reasons
explanations, details
Any next steps
Concise close
Sign off
Solutions for Success 2013 www.emailtiger.com.au
26. 6: Why INVERTED PYRAMID structure work best
The F-shape
A heatmap from eye-tracking
study of websites.
Areas viewed most are red,
then yellow, then blue.
Grey areas were not viewed
at all.
main point here
Solutions for Success 2013 www.emailtiger.com.au
27. 6: Why INVERTED PYRAMID structure work best
Best suits all the
various personality &
communication styles
Main Point
Summary of your main point, request, Driver, Director,
recommendation or solutions Controller, Choleric
Supporting Expressive, Intuiative,
Sanguine
details
Background, reasons Amiable, Realtor,
explanations, details Feeler, Phelgmatic
Any next steps
Concise close Analyst, Thinker,
Sign off Melancholic
Solutions for Success 2013 www.emailtiger.com.au
28. 6: Why INVERTED PYRAMID structure work best
Main Point
Summary of your main point, request,
recommendation or solutions
Supporting
details
Background, reasons
explanations, details
Any next steps
Concise close Remember:
The 5:30 Rule Summary before details
Sign off
Give a 5 second overview Requests before reasons
of your message and then expand Solutions before explanations
on it with a 30 second version Recommendations before background info
Solutions for Success 2013 www.emailtiger.com.au
29. The A-B-C method
Inverted Pyramid Structure
Main Point
Supporting
details
Close
Solutions for Success 2013 www.emailtiger.com.au
30. 7: Why You Should Write an E-mail Backwards
3: Address message last
2: Write subject line
1: Edit message
Solutions for Success 2013 www.emailtiger.com.au
31. 7 Ways to Write More Effective E-mail
1: Think first – is e-mail the best way for this message/person
2: Communicating in the Age of Speed
3: What is Your Desired Outcome?
4: How to Write Better Subject Lines
5: Automate Your Follow up
6: Why the Inverted Pyramid Structure works best
7: Why You Write an E-mail Backwards
Solutions for Success 2013 www.emailtiger.com.au
32. What can you do next?
w w w. e m a i l t i ge r. c o m . a u Conference presentations
E-mail audits/surveys
Consulting & advice
Keynote speaking
Steuart G. Snooks Research papers
Email Strategist & Expert Workshops
Blog posts
Audio CDs
Webinars
Seminars
Coaching
E-books
Articles
Ideas
Tips
Solutions for Success 2013 www.emailtiger.com.au