The document compares the open source CRM software SugarCRM to its competitors Salesforce and Microsoft Dynamics. It provides data on downloads, active paid systems, and application developers for SugarCRM over time. Charts show increasing adoption rates. The rest of the document compares features of the three platforms like flexibility, customization options, pricing models, integration capabilities, and technical skills required. It concludes that SugarCRM provides more flexibility and customization options, greater customer control over data and systems, and a better overall price compared to the other platforms.
On April 24th, Julie Boudro presented on one of today's hottest SharePoint topics: SharePoint upgrade and migration planning.
View her SharePoint migration slide deck to determine your upgrade approach, prepare your environment, troubleshoot upgrade failures, and strategize cut-over.
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
Windows Server 2012 Essentials is designed for small businesses. It provides core server capabilities like file and print sharing as well as additional features for backup, remote access, and integration with Office 365. It can be deployed virtually or on a single physical server. The product aims to simplify server management for small IT departments. It will no longer integrate Exchange Server, allowing customers to choose how and where to run messaging workloads. There is also an option to transition an Essentials license to the Standard edition if business needs outgrow Essentials capabilities.
Couchbase provides a high performance, scalable caching and database solution for Orbitz's web applications. It has significantly improved latency and throughput compared to Orbitz's previous relational database solution. Couchbase is easy to manage, highly available even during failures, and can scale out linearly by adding more servers. Looking forward, Orbitz plans to convert more applications to Couchbase and take advantage of new features in Couchbase 2.0 like data center replication and indexing/querying.
Learn how Radware's FastView technology, embedded into the Application Delivery Controllers (ADCs) provide result oriented web application acceleration
Introduction to the Azure Service Bus EAI & EDI featuresiedi featuresSandro Pereira
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure ... (Bouvet BizTalk Innovation Event)
This document discusses common challenges and best practices for SharePoint 2013, including:
- SQL Server configuration such as setting the max degree of parallelism to 1 for optimal performance.
- Content database sizing guidance such as starting at 200GB and scaling up to 4TB for collaboration or unlimited for archives.
- Storage strategies like using remote blob storage to improve performance and reduce costs by moving BLOBs to external storage.
- The pros and cons of shredded storage and when to consider disabling it.
- Guidance on archiving content out of SharePoint while keeping it accessible.
- An overview of the new app model in SharePoint 2013 and how it differs from sandboxed and full-trust solutions.
The document discusses challenges in managing Lotus Notes clients, including not knowing how clients are configured, what local data and replicas users have created, and which versions and platforms clients are running. It also covers techniques for managing mail files, such as setting quotas and archiving, and securing Notes data through encryption and private folders.
Windows Azure [R]Evolution - Applications Integration with Azure Service Bus ...Sandro Pereira
Within the Microsoft stack, both EAI and EDI have historically been tackled by BizTalk. With this preview we will give an early glimpse into how Microsoft envisions these types of integration scenarios being addressed in a Platform as a Service (PaaS) based environment.
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure EDI Portal; how to support Flat files; edit Schemas and transformation maps.
On April 24th, Julie Boudro presented on one of today's hottest SharePoint topics: SharePoint upgrade and migration planning.
View her SharePoint migration slide deck to determine your upgrade approach, prepare your environment, troubleshoot upgrade failures, and strategize cut-over.
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
Windows Server 2012 Essentials is designed for small businesses. It provides core server capabilities like file and print sharing as well as additional features for backup, remote access, and integration with Office 365. It can be deployed virtually or on a single physical server. The product aims to simplify server management for small IT departments. It will no longer integrate Exchange Server, allowing customers to choose how and where to run messaging workloads. There is also an option to transition an Essentials license to the Standard edition if business needs outgrow Essentials capabilities.
Couchbase provides a high performance, scalable caching and database solution for Orbitz's web applications. It has significantly improved latency and throughput compared to Orbitz's previous relational database solution. Couchbase is easy to manage, highly available even during failures, and can scale out linearly by adding more servers. Looking forward, Orbitz plans to convert more applications to Couchbase and take advantage of new features in Couchbase 2.0 like data center replication and indexing/querying.
Learn how Radware's FastView technology, embedded into the Application Delivery Controllers (ADCs) provide result oriented web application acceleration
Introduction to the Azure Service Bus EAI & EDI featuresiedi featuresSandro Pereira
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure ... (Bouvet BizTalk Innovation Event)
This document discusses common challenges and best practices for SharePoint 2013, including:
- SQL Server configuration such as setting the max degree of parallelism to 1 for optimal performance.
- Content database sizing guidance such as starting at 200GB and scaling up to 4TB for collaboration or unlimited for archives.
- Storage strategies like using remote blob storage to improve performance and reduce costs by moving BLOBs to external storage.
- The pros and cons of shredded storage and when to consider disabling it.
- Guidance on archiving content out of SharePoint while keeping it accessible.
- An overview of the new app model in SharePoint 2013 and how it differs from sandboxed and full-trust solutions.
The document discusses challenges in managing Lotus Notes clients, including not knowing how clients are configured, what local data and replicas users have created, and which versions and platforms clients are running. It also covers techniques for managing mail files, such as setting quotas and archiving, and securing Notes data through encryption and private folders.
Windows Azure [R]Evolution - Applications Integration with Azure Service Bus ...Sandro Pereira
Within the Microsoft stack, both EAI and EDI have historically been tackled by BizTalk. With this preview we will give an early glimpse into how Microsoft envisions these types of integration scenarios being addressed in a Platform as a Service (PaaS) based environment.
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure EDI Portal; how to support Flat files; edit Schemas and transformation maps.
This document summarizes a presentation about BizTalk Server 2010 given by João Faneca. It discusses what BizTalk is, its architecture and main components like adapters, pipelines, data mapping, orchestrations, and the business rules engine. It also covers new features in BizTalk 2010, extensibility options, and demos of consuming files and services. Requirements for using BizTalk are listed. The presentation aims to explain what BizTalk is and how it can be used for system integration and automation of business interactions.
The document discusses new features in Quickr Domino 8.5 including a simplified user interface, enhanced document library and discussion forums, improved performance, and an upgraded rich text editor. It covers upgrading to Quickr 8.5, customizing the branding and menus, registering custom widgets, and previewing images and files.
Introduction to the azure service bus eai edi featuresSandro Pereira
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure EDI Portal; how to support Flat files; edit Schemas and transformation maps.
Using Dashboards to Transform Application Data VisualizationKathy Brown
The document discusses using dashboards to transform application data visualization. It provides examples of dashboards created for workflows and managers using tools like Twitter Bootstrap, jQuery, and Domino Server. The workflow dashboard displays multiple views on one screen for efficiency. The manager dashboard pulls from multiple sources to display charts and graphs that highlight problem areas. Best practices for dashboard design include avoiding clutter, providing visuals for quick insights, and highlighting important metrics.
Global Windows Azure Bootcamp – Lisboa - Windows Azure Biztalk ServicesSandro Pereira
Introdução as funcionalidades existentes nos novos serviços de integração na Cloud: Windows Azure BizTalk Services (WABS): EAI (Enterprise Application Integration) e EDI (Electronic Data Interchange), como gerir a troca de mensagens EDI e trading partners através do WABS Portal; Suporte a Flat files, Schemas e transformações (Mapas), migrações de projectos on-prem para a cloud entre outras funcionalidades.
1. The document highlights top features of Windows Server 2012 for storage, security, access control, and Hyper-V including file system improvements, thin provisioning, dynamic access control, shared-nothing live migration, and support for up to 320 logical processors and 4 TB of physical memory on a single host.
2. New features allow for improved storage management, centralized SSL management, network virtualization, and dynamic virtual machine queue management.
3. Windows Server 2012 provides enhanced security features such as classification, direct access, private virtual LANs, and multitenant security and isolation in Active Directory.
This document provides an overview of various performance monitoring and debugging tools available in Windows, including Event Tracing for Windows, Performance Monitor, Network Monitor, Resource Monitor, user-mode and kernel-mode debuggers, Windows Performance Toolkit, and PerfView.
A draft paper on Open Source Content Management Systems for Small and Medium Businesses.
This was presented at the Linux Asia Conference in India in 2006.
Come to this session to get an update about everything related to OpenNTF, the open source community for IBM Collaboration Solutions.
See the contest winning XPages projects live and learn about the new open source projects for IBM Connections.
The session will also cover the IBM Social Business Toolkit SDK which allows XPages, Java and JavaScript developers to easily access IBM Connections and IBM SmartCloud for Social Business from custom applications. Attend this session to see demos of the latest functionality and new samples of the toolkit.
The document discusses how Oracle's content targeting capabilities allow businesses to optimize their web content delivery for multiple audiences through features like self-service content management, centralized control with distributed ownership, support for various content types and languages, and tools that separate user roles for developers, site managers, and contributors. It provides MeadWestvaco as a customer example that leveraged Oracle's platform to consolidate websites and improve marketing strategies.
Using XPages out of the box lets you build good looking and well performing applications. However, as XPage applications become bigger and more complex, performance can become an issue and, if it comes to scalability and speed optimization, there are a couple of things to take into consideration. Learn how to use partial refresh and partial execution mode and how to monitor its execution using a JSF LifeCycle monitor to avoid multiple re-calculation of controls. We will show tools that can allow you to profile your code, readily available from OpenNTF, along with a demonstration of how to use them to improve the speed of your code. Still writing SSJS and encounter a significant slow down when using Script Libraries? See, how you can improve the speed of your application using JAVA instead of JS, JSON and even @formulas.
Introduction to DevScope
Enterprise Application Integration Challenges
Introduction to BizTalk Server 2010
- What is? What does BizTalk do? And what type of problems it solves?
- Major features
Job Market
This document provides an overview of new features and enhancements in DB2 9.7. Key highlights include improvements to compression, which now supports multiple automatic index compression algorithms and automatic compression of temporary tables. Other improvements focus on resource optimization through storage I/O optimization and ease of storage management, as well as ongoing flexibility through support for schema evolution and online table moves. The document also discusses enhancements for partitioned tables such as local partitioned indexes and improved partitioned table maintenance.
Here are the key components of the new Analytics Platform in SharePoint 2013:
1. Event collection - Events like page views, clicks, etc. are collected from various sources.
2. Filtering and normalization - Events are filtered to remove unwanted data like from bots. Relevant events are normalized into a standard format.
3. Processing and storage - Analyzed events are stored in the reporting database and search index for reporting and relevance.
4. Analytics processing jobs - Periodic jobs examine event data to calculate metrics like popularity based on views and clicks.
5. Reporting - Dashboards, reports and search features use the processed analytics data to show popularity, recommendations, and insights.
SHOW104 - Buried treasure: Finding the Hidden Gold in Lotus Notes Datapanagenda
This document provides an overview of different methods for extracting data from Lotus Notes databases and making it available in other systems and formats. It discusses generating feeds using formats like JSON, XML, RSS and Atom. It also covers integrating Notes data with IBM Connections through direct submission or displaying data with widgets. The document is intended to help users access their valuable historical Notes data stored over many years.
The document provides an overview of options for accessing data stored in Lotus Notes databases from other systems. It discusses generating feeds using the ReadViewEntries API to output data in XML or JSON format, as well as creating calendar feeds using the iCalendar format. The document also covers integrating with IBM Connections and using tools like ODBC, JDBC, and web services to access Notes data from other applications.
Bank Data Frank Peterson DB2 10-Early_Experiences_pdfSurekha Parekh
DB2 for z/OS update seminar focused on Bankdata's experiences testing DB2 10 during the beta process. Key items tested included hash access to data, XML engine schema validation, XML multi-versioning, and other new features. Testing revealed surprises around administrative overhead and challenges completing performance tests. Results showed hash access provided CPU savings compared to non-hash access when data is relatively static. XML schema validation was moved to the engine for improved performance.
The document discusses designing, deploying, and optimizing SharePoint 2010 on VMware. It covers topics such as performance of SharePoint on vSphere, capacity planning including workload modeling and SQL server capacity, and high availability, disaster recovery, and backup of SharePoint on vSphere. A case study with EMC is also mentioned.
Gain Insight Into DB2 9 And DB2 10 for z/OS Performance Updates And Save Cost...Surekha Parekh
In this session, we will discuss the latest updates for system
and application performance on IBM DB2 9 and DB2 10 for
z/OS. Beginning with performance impact and tuning at the
system and application level, we’ll have a special focus on
topics requested by product representatives and field inquiries.
This session will also cover DB2 10 for z/OS and its improved
performance and scalability — including general CPU usage
reduction and scalability, buffer management, and insert and
select functionality — in addition to the reduction of virtual
storage constraints. Other topics include improvements to DDF,
JDBC, SQLPL and line-of-business performance. You’ll also
learn how DB2 9 and DB2 10 interact with IBM z10 and z11
processors.
This document provides an overview and instructions for administering WebSphere resources such as JDBC and JMS. It begins with an introduction to JDBC data source administration including creating JDBC providers and data sources. Next it covers JMS administration including the JMS programming model, message types, and creating destinations using the default messaging provider. The document provides code samples and step-by-step instructions for common administration tasks.
The document provides information on different customer relationship management (CRM) systems including definitions of client-server, web-based, and cloud-based systems. It discusses the differences between these approaches and outlines considerations for choosing a CRM like costs, environment, IT support, and systems access. The document also profiles three specific CRM systems - GoldMine, Microsoft Dynamics, and Highrise - and provides information on their pricing and benefits. It concludes with a scenario exercise assessing different businesses and recommending the best CRM solution for each.
This document provides information about building a collaboration infrastructure including solutions, customers, support, deployments and more. It discusses in premise, hosted and hybrid email solutions. In premise solutions involve deploying email servers on site while hosted solutions involve a mail service provider hosting email in the cloud. Hybrid solutions allow a balance between on site and cloud. The document outlines considerations for different solution types including costs, management requirements, security, integration and more. It also provides information on deployment planning, integration options, and migration processes from other systems to a collaboration infrastructure.
This document summarizes a presentation about BizTalk Server 2010 given by João Faneca. It discusses what BizTalk is, its architecture and main components like adapters, pipelines, data mapping, orchestrations, and the business rules engine. It also covers new features in BizTalk 2010, extensibility options, and demos of consuming files and services. Requirements for using BizTalk are listed. The presentation aims to explain what BizTalk is and how it can be used for system integration and automation of business interactions.
The document discusses new features in Quickr Domino 8.5 including a simplified user interface, enhanced document library and discussion forums, improved performance, and an upgraded rich text editor. It covers upgrading to Quickr 8.5, customizing the branding and menus, registering custom widgets, and previewing images and files.
Introduction to the azure service bus eai edi featuresSandro Pereira
In this session we’ll see EAI (Enterprise Application Integration) and EDI (Electronic Data Interchange) functionalities like: how to manage EDI message exchanges and trading partners with the Azure EDI Portal; how to support Flat files; edit Schemas and transformation maps.
Using Dashboards to Transform Application Data VisualizationKathy Brown
The document discusses using dashboards to transform application data visualization. It provides examples of dashboards created for workflows and managers using tools like Twitter Bootstrap, jQuery, and Domino Server. The workflow dashboard displays multiple views on one screen for efficiency. The manager dashboard pulls from multiple sources to display charts and graphs that highlight problem areas. Best practices for dashboard design include avoiding clutter, providing visuals for quick insights, and highlighting important metrics.
Global Windows Azure Bootcamp – Lisboa - Windows Azure Biztalk ServicesSandro Pereira
Introdução as funcionalidades existentes nos novos serviços de integração na Cloud: Windows Azure BizTalk Services (WABS): EAI (Enterprise Application Integration) e EDI (Electronic Data Interchange), como gerir a troca de mensagens EDI e trading partners através do WABS Portal; Suporte a Flat files, Schemas e transformações (Mapas), migrações de projectos on-prem para a cloud entre outras funcionalidades.
1. The document highlights top features of Windows Server 2012 for storage, security, access control, and Hyper-V including file system improvements, thin provisioning, dynamic access control, shared-nothing live migration, and support for up to 320 logical processors and 4 TB of physical memory on a single host.
2. New features allow for improved storage management, centralized SSL management, network virtualization, and dynamic virtual machine queue management.
3. Windows Server 2012 provides enhanced security features such as classification, direct access, private virtual LANs, and multitenant security and isolation in Active Directory.
This document provides an overview of various performance monitoring and debugging tools available in Windows, including Event Tracing for Windows, Performance Monitor, Network Monitor, Resource Monitor, user-mode and kernel-mode debuggers, Windows Performance Toolkit, and PerfView.
A draft paper on Open Source Content Management Systems for Small and Medium Businesses.
This was presented at the Linux Asia Conference in India in 2006.
Come to this session to get an update about everything related to OpenNTF, the open source community for IBM Collaboration Solutions.
See the contest winning XPages projects live and learn about the new open source projects for IBM Connections.
The session will also cover the IBM Social Business Toolkit SDK which allows XPages, Java and JavaScript developers to easily access IBM Connections and IBM SmartCloud for Social Business from custom applications. Attend this session to see demos of the latest functionality and new samples of the toolkit.
The document discusses how Oracle's content targeting capabilities allow businesses to optimize their web content delivery for multiple audiences through features like self-service content management, centralized control with distributed ownership, support for various content types and languages, and tools that separate user roles for developers, site managers, and contributors. It provides MeadWestvaco as a customer example that leveraged Oracle's platform to consolidate websites and improve marketing strategies.
Using XPages out of the box lets you build good looking and well performing applications. However, as XPage applications become bigger and more complex, performance can become an issue and, if it comes to scalability and speed optimization, there are a couple of things to take into consideration. Learn how to use partial refresh and partial execution mode and how to monitor its execution using a JSF LifeCycle monitor to avoid multiple re-calculation of controls. We will show tools that can allow you to profile your code, readily available from OpenNTF, along with a demonstration of how to use them to improve the speed of your code. Still writing SSJS and encounter a significant slow down when using Script Libraries? See, how you can improve the speed of your application using JAVA instead of JS, JSON and even @formulas.
Introduction to DevScope
Enterprise Application Integration Challenges
Introduction to BizTalk Server 2010
- What is? What does BizTalk do? And what type of problems it solves?
- Major features
Job Market
This document provides an overview of new features and enhancements in DB2 9.7. Key highlights include improvements to compression, which now supports multiple automatic index compression algorithms and automatic compression of temporary tables. Other improvements focus on resource optimization through storage I/O optimization and ease of storage management, as well as ongoing flexibility through support for schema evolution and online table moves. The document also discusses enhancements for partitioned tables such as local partitioned indexes and improved partitioned table maintenance.
Here are the key components of the new Analytics Platform in SharePoint 2013:
1. Event collection - Events like page views, clicks, etc. are collected from various sources.
2. Filtering and normalization - Events are filtered to remove unwanted data like from bots. Relevant events are normalized into a standard format.
3. Processing and storage - Analyzed events are stored in the reporting database and search index for reporting and relevance.
4. Analytics processing jobs - Periodic jobs examine event data to calculate metrics like popularity based on views and clicks.
5. Reporting - Dashboards, reports and search features use the processed analytics data to show popularity, recommendations, and insights.
SHOW104 - Buried treasure: Finding the Hidden Gold in Lotus Notes Datapanagenda
This document provides an overview of different methods for extracting data from Lotus Notes databases and making it available in other systems and formats. It discusses generating feeds using formats like JSON, XML, RSS and Atom. It also covers integrating Notes data with IBM Connections through direct submission or displaying data with widgets. The document is intended to help users access their valuable historical Notes data stored over many years.
The document provides an overview of options for accessing data stored in Lotus Notes databases from other systems. It discusses generating feeds using the ReadViewEntries API to output data in XML or JSON format, as well as creating calendar feeds using the iCalendar format. The document also covers integrating with IBM Connections and using tools like ODBC, JDBC, and web services to access Notes data from other applications.
Bank Data Frank Peterson DB2 10-Early_Experiences_pdfSurekha Parekh
DB2 for z/OS update seminar focused on Bankdata's experiences testing DB2 10 during the beta process. Key items tested included hash access to data, XML engine schema validation, XML multi-versioning, and other new features. Testing revealed surprises around administrative overhead and challenges completing performance tests. Results showed hash access provided CPU savings compared to non-hash access when data is relatively static. XML schema validation was moved to the engine for improved performance.
The document discusses designing, deploying, and optimizing SharePoint 2010 on VMware. It covers topics such as performance of SharePoint on vSphere, capacity planning including workload modeling and SQL server capacity, and high availability, disaster recovery, and backup of SharePoint on vSphere. A case study with EMC is also mentioned.
Gain Insight Into DB2 9 And DB2 10 for z/OS Performance Updates And Save Cost...Surekha Parekh
In this session, we will discuss the latest updates for system
and application performance on IBM DB2 9 and DB2 10 for
z/OS. Beginning with performance impact and tuning at the
system and application level, we’ll have a special focus on
topics requested by product representatives and field inquiries.
This session will also cover DB2 10 for z/OS and its improved
performance and scalability — including general CPU usage
reduction and scalability, buffer management, and insert and
select functionality — in addition to the reduction of virtual
storage constraints. Other topics include improvements to DDF,
JDBC, SQLPL and line-of-business performance. You’ll also
learn how DB2 9 and DB2 10 interact with IBM z10 and z11
processors.
This document provides an overview and instructions for administering WebSphere resources such as JDBC and JMS. It begins with an introduction to JDBC data source administration including creating JDBC providers and data sources. Next it covers JMS administration including the JMS programming model, message types, and creating destinations using the default messaging provider. The document provides code samples and step-by-step instructions for common administration tasks.
The document provides information on different customer relationship management (CRM) systems including definitions of client-server, web-based, and cloud-based systems. It discusses the differences between these approaches and outlines considerations for choosing a CRM like costs, environment, IT support, and systems access. The document also profiles three specific CRM systems - GoldMine, Microsoft Dynamics, and Highrise - and provides information on their pricing and benefits. It concludes with a scenario exercise assessing different businesses and recommending the best CRM solution for each.
This document provides information about building a collaboration infrastructure including solutions, customers, support, deployments and more. It discusses in premise, hosted and hybrid email solutions. In premise solutions involve deploying email servers on site while hosted solutions involve a mail service provider hosting email in the cloud. Hybrid solutions allow a balance between on site and cloud. The document outlines considerations for different solution types including costs, management requirements, security, integration and more. It also provides information on deployment planning, integration options, and migration processes from other systems to a collaboration infrastructure.
Enterprise Data Integration for Microsoft Dynamics CRMDaniel Cai
This is the deck that I used for my presentation for XrmVirtual on Apr 9, 2013, which discusses various options that you may have for Microsoft Dynamics CRM data migration and integration.
This session covers a brief introduction about Fusion Applications and the session progresses into the discussion of some of the highlights of the Fusion MDM for Customer application.
SQL Server Lift & Shift on Azure - SQL Saturday 921Marco Obinu
This document discusses options for migrating SQL Server databases to Azure, specifically focusing on lift and shift strategies using Azure SQL Database or SQL virtual machines. It provides an overview of the different Azure SQL offerings including databases, managed instances, and SQL VMs. The key advantages and use cases of each option are outlined. The document also addresses some common myths around choosing virtual machines over Azure SQL Database, noting that the database service offers fully managed high availability, security, backups and more without ongoing maintenance.
Blue Shield of CA Revolutionizes its Portal Environment on IBM PureApplicatio...Perficient, Inc.
Blue Shield of California revolutionized its portal environment by implementing IBM's PureApplication System. The new portal needed to be ready by October 1st for open enrollment under the Affordable Care Act. Blue Shield's previous infrastructure was non-converged and standalone, making application provisioning take up to 4 months. The PureApplication System provided pre-defined application patterns that allowed Blue Shield to deploy new environments in hours instead of weeks. This helped Blue Shield prepare for the higher website activity expected from the healthcare exchange.
This presentation walks through how easy it is to integrate your MS Dynamics NAV with Salesforce.com by using our on demand data integration platform RapidiOnline. www. rapidionline.com
Sage Summit 2012: Cloud Computing for AccountantsGrant M Howe
Everyone is talking about "the cloud." It is not often that we see a game-changing paradigm that is so misunderstood in the market. Cloud computing is certainly emerging technology that is getting a lot of hype. Before deciding what makes sense for your organization, it is first important to understand the key differences between the various types of hosted offerings.
Saratoga CRM: Implementing Thin Client at Johnson Controls Inc.Aptean
Whether you're a small shop or a large enterprise, you'll find it worthwhile to hear about the 2800-user deployment of Saratoga Thin Client across JCI and gain firsthand insights into the lessons learned by two of the project leaders.
Licensing the Cloud_AXUG SoCal_forDistro_Q2_2017.pptxtanmaygupta80898
Dynamics 365 Enterprise Edition is Microsoft's newest cloud-based ERP and CRM offering. It provides a common data model and development platform across Dynamics applications. Existing customers have options to stay on-premises, add cloud capabilities, or fully migrate to the cloud subscription model. The presentation reviews licensing types, costs, transition options and discounts for existing customers as well as upcoming Dynamics 365 features and resources.
The Layer2 Cloud Connector for Microsoft SharePoint and Office 365 can sync your local line-of-business data and documents with your cloud-based or any other SharePoint - easy to connect, secure, always up-to-date, and bi-directional if required. No SharePoint installation or customization necessary.
Finit - What's Trending: Topics on the Cloud and Infrastructurefinitsolutions
As you are likely aware, we are in a period of tremendous IT-related change in the EPM / CPM solution space. With the acceptance of virtualization to the rise of cloud computing, more options and decisions currently exist that impact how the CFO organization deploys and uses their EPM / CPM solutions. Finit will be conducting an IT-focused webinar geared to business users that will explain the options and decisions that exist for the CFO organization. In this webinar, we will discuss the key IT trends business users should be aware of and how Finit's two software partners, OneStream and Oracle Hyperion, are addressing these trends.
During this webinar, we will review the following:
Cloud computing and key topics
The different types of cloud computing service models
The different types of deployments
How the EPM / CPM software vendors are addressing solutions for the cloud
Overall infrastructure and platform key topics
Virtualization
Key drivers of performance
Backup and recovery approaches
Testing Strategies
Testing approaches during and after implementations
Deployment use case examples
North Devon Farms - Getting to know the Cloud 14th Oct 2015Get up to Speed
Cloud computing is becoming a standard way for businesses to access IT resources and applications over the internet. By 2016, Gartner predicts that using the cloud will be commonplace for most businesses. The cloud provides major advantages like reduced costs, flexibility, scalability, and mobility. It allows businesses to avoid large upfront capital expenses on infrastructure and instead pay based on usage. Various cloud models like SaaS, PaaS, and IaaS provide different options for businesses to leverage the cloud. Security concerns still exist but can be addressed through authentication, encryption, activity monitoring and contractual agreements with cloud providers.
The document compares the Professional, Enterprise, and Performance editions of Service Cloud. The Professional edition provides basic service and support capabilities for small teams. The Enterprise edition extends service to the web with customization and automation features for large contact centers. The Performance edition combines CRM apps, platforms, and tools to drive customer satisfaction and maximize sales and service success.
Get up to speed cloud computing and apps yeovil 9.06.15Get up to Speed
This document discusses cloud computing and various cloud applications. It begins with introductions and an agenda. It then defines cloud computing and discusses its advantages like reducing costs and improving scalability. It outlines different types of cloud services like Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). It discusses how individuals and businesses are using the cloud for storage, backup, productivity apps, customer relationship management (CRM), accounting software, communication tools, and more. Specific applications and services mentioned include Dropbox, Google Drive, OneDrive, Box, CrashPlan, Backblaze, Carbonite, Amazon Glacier, Evernote, and Google Apps. It also covers voice
Hybrid SharePoint Solutions for the Business Decision-MakerChristian Buckley
This document discusses options for moving workloads to the cloud, including public cloud, private cloud, and hybrid cloud models. It provides details on the characteristics of each model, such as infrastructure ownership and management responsibilities. The document also addresses considerations for organizations in deciding between cloud options, such as regulatory requirements, collaboration needs, and customization requirements. Risks of moving data to the cloud like data loss are presented along with statistics. Overall the document provides an overview of different cloud computing models and factors to evaluate in selecting between them.
The document discusses a customer's needs around managing their private and public clouds with a single solution, having over a dozen management tools from various vendors that do not integrate well, and wanting predictable spending on datacenter management; it then discusses how a solution can provide a single view of private and public clouds, consolidate management tools into a common solution, and provide predictable spending on datacenter management.
Enable business continuity and high availability through active active techno...Qian Li Jin
IBM provides an overview of an active-active solution implemented by China Everbright Bank for their credit card system. The solution uses WebSphere MQ for real-time data synchronization between active sites in Beijing and Shanghai. This allows workload and data to be distributed across both sites for continuous availability in case of an outage. Key components discussed include the messaging architecture, application design considerations for performance, and procedures for planned and unplanned site switches. The implementation provides business continuity for Everbright Bank's credit card processing.
Similar to Open Source, un CRM al alcance de las PyME (20)
El documento presenta 5 pasos para implementar un centro de datos seguro. Estos incluyen: 1) implementar una estrategia y arquitectura de seguridad integral que brinde protección uniforme en toda la red distribuida, desde el perímetro hasta el centro de datos y la nube, 2) analizar las amenazas y vulnerabilidades actuales para priorizar los riesgos, 3) segmentar la red para limitar la propagación de malware, 4) monitorear y auditar continuamente la red para detectar actividades sospechosas de manera temprana, 5
El documento presenta varios artículos relacionados con la transformación digital y las tecnologías de la información. Un artículo describe 5 pasos para que los directores de tecnología se conviertan en generadores de negocios liderando la transformación digital de sus organizaciones. Otro artículo discute los desafíos de seguridad informática ante el aumento de dispositivos conectados y la necesidad de concientizar a los responsables de TI sobre los riesgos. Un editorial habla sobre el reto de implementar ciudades inteligentes aprovechando las nuevas te
El documento discute varios temas relacionados con la tecnología de la información. Señala que el Internet de las Cosas requerirá fibra óptica y banda ancha de alta capacidad para funcionar exitosamente debido al aumento exponencial de datos. También describe cuatro retos clave que enfrenta la industria de servicios financieros, incluida la necesidad de satisfacer las demandas de digitalización de los clientes y hacer frente a las crecientes amenazas cibernéticas. Por último, analiza siete pasos para desarrollar
El documento discute la importancia de la movilidad y el teletrabajo para las empresas. Señala que estas prácticas pueden ayudar a retener talento, mejorar la calidad de vida de los empleados y aumentar la productividad. Sin embargo, la mayoría de las empresas mexicanas aún no las han adoptado. El teletrabajo requiere medición de resultados en lugar de horas trabajadas y tecnologías que permitan la colaboración remota. La "oficina accesible", que combina infraestructura de red y acceso remoto seguro
Este documento presenta tres resúmenes de artículos de una revista sobre tecnología:
1. Las soluciones en la nube están beneficiando al sector salud al permitir reducir costos e implementar soluciones más baratas para mejorar la atención a pacientes. El mercado de servicios en la nube para salud alcanzará los $9.48 mil millones en los próximos 5 años.
2. El video marketing es efectivo para las marcas ya que permite crear un fuerte vínculo con los clientes a través de experiencias audiovisual
El documento discute tres temas principales: 1) La diferencia entre nube híbrida y TI híbrida, y tres tendencias relacionadas con la TI híbrida, incluyendo un mayor enfoque en la nube privada y la optimización del gasto en infraestructura. 2) Cómo la virtualización y las redes definidas por software están transformando la infraestructura de las empresas. 3) La necesidad de un mayor enfoque en la gestión de la seguridad a través de fronteras virtuales en entornos híbridos y de nube.
El documento discute la influencia de la tecnología digital y el Internet de las Cosas. Señala que la cuarta revolución industrial está transformando la forma en que las empresas operan mediante la optimización de procesos. También describe cómo el software y la analítica avanzada pueden extraer información valiosa de los grandes volúmenes de datos generados por dispositivos conectados, lo que permite a las empresas automatizar e innovar procesos para adaptarse a los rápidos cambios tecnológicos.
El documento resume las implicaciones del apagón analógico de la televisión en México y algunos temas relacionados con tecnologías de información. Específicamente:
1) A partir del 1 de enero de 2016, la Televisión Digital Terrestre será la única señal de televisión transmitida a nivel nacional en México, liberando 84 MHz del espectro radioeléctrico utilizado previamente para transmisiones analógicas.
2) Esto permitirá el uso del espectro liberado para servicios móviles av
El documento discute varias tendencias en inteligencia de negocios y análisis de datos para 2016. Entre ellas se encuentran el aumento de herramientas de autoservicio para administración y análisis de datos, el uso creciente del análisis visual como lenguaje común, y la democratización de las herramientas a lo largo de la cadena de productos relacionados con datos. También se mencionan tendencias como la integración de más fuentes de datos, el uso creciente de análisis avanzados por usuarios no analistas,
El documento describe cómo la telefonía IP, desarrollada hace 20 años, revolucionó las comunicaciones y propició nuevos modelos de negocio y aplicaciones. Cuatro hitos clave fueron: 1) Cisco adquirió un fabricante de sistemas IP en 1998; 2) 3Com también adquirió una empresa similar en 1999; 3) se lanzó Asterisk como proyecto de código abierto en 1999; y 4) se liberó la especificación SIP ese mismo año. Estos avances permitieron que hoy usemos aplicaciones de voz y video sobre internet de forma ubicua.
El documento discute las tendencias de Cloud Computing y Customer Experience. Explica que el Cloud Computing permite a las empresas acceder a servicios TIC de forma flexible, escalable y a bajo costo. Sin embargo, aún es limitada su adopción en México, donde solo una de cada tres empresas la usa. El documento también analiza las barreras para implementar servicios cloud, como preocupaciones sobre seguridad y rendimiento. Finalmente, resalta que aunque el Cloud Computing revoluciona el mundo, es importante evaluar cuidadosamente sus pros, contras y proveedores.
El documento describe cómo la tecnología LTE (Long Term Evolution) está impulsando el desarrollo del Internet de las Cosas (IoT). La conexión 5G LTE es hasta 65,000 veces más rápida que 4G y permitirá la interconexión de hasta 100 mil millones de dispositivos para 2025. Esto transformará la forma en que las personas y las organizaciones se comunican al permitir que objetos cotidianos se conecten e intercambien información.
El documento presenta varios artículos sobre temas relacionados con la tecnología. Un artículo discute los mitos sobre la publicidad en línea. Otro artículo habla sobre cómo los ciberataques están aumentando debido a la falta de conciencia sobre la seguridad cibernética. Un tercer artículo explica la evolución de la Web desde la Web 1.0 hasta la Web semántica y cómo esto permite a las máquinas procesar y comprender mejor la información.
Este documento presenta un resumen de la revista especializada en TIC. Incluye artículos sobre analítica de negocios e inteligencia de negocios, virtualización, computación en la nube y despliegue de ciudades inteligentes. También incluye una entrevista con un director técnico sobre cómo las organizaciones pueden establecer prioridades para obtener y explotar información a través de la recolección y limpieza de datos, el uso de la analítica y la inteligencia de negocios, y la designación de una figura responsable de
El documento discute varios temas relacionados con la tecnología y los negocios. La tecnología NFC ha revolucionado los pagos electrónicos y el comercio móvil en México y otros países de América Latina. También explora cómo la generación Millennial está transformando el ámbito empresarial y cómo la tecnología de colaboración permite el trabajo a distancia de manera más productiva. Por último, analiza el papel fundamental que juegan los datos en la actualidad para las empresas.
El documento describe cómo las nuevas tecnologías como el video, la realidad virtual y aumentada están revolucionando la publicidad móvil. El uso de dispositivos móviles está creciendo rápidamente y las empresas deben adaptar sus estrategias de marketing para aprovechar las oportunidades que ofrecen estas plataformas, como entregar mensajes de marca de forma más rica e interactiva. Las herramientas audiovisuales como el video están ganando importancia, especialmente en entornos móviles.
Este documento contiene varios artículos sobre temas relacionados con la experiencia del cliente. Un artículo discute cómo la atención al cliente es una experiencia frustrante para los consumidores debido a que los representantes de servicio no están preparados para resolver sus necesidades. Otro artículo describe cómo el Centro de Datos Definido por Software se está convirtiendo en una tendencia importante en TI. Finalmente, un artículo analiza cómo el enfoque en las emociones del cliente, conocido como "marketing de las emociones", puede diferenciar una marca y mejorar la
El documento resume cinco grandes tendencias en publicidad digital para 2015, incluyendo el uso de publicidad nativa basada en contenido, tecnología programática, video, transparencia y la combinación de publicidad en web y dispositivos móviles. También discute cómo cambiar el enfoque de las conversaciones sobre marcas de "qué" a "quién" mediante el uso de perfiles profundos y paneles de consumidores para comprender mejor a los consumidores. Por último, destaca la importancia creciente de la experiencia del cliente y el papel del Director Digital en orientar a
El documento discute el Internet de las Cosas y las oportunidades que presenta para las empresas. IoT permitirá nuevas formas para que los consumidores usen productos y brindará información en tiempo real a las empresas. Sin embargo, también plantea desafíos como la complejidad de los sistemas interconectados y el manejo de grandes volúmenes de datos. Las empresas deben desarrollar ecosistemas de socios para aprovechar las oportunidades de IoT de manera holística.
El documento presenta varios artículos sobre temas de tecnología de la información. Brevemente discute sobre cómo resolver el "embotellamiento" en la autopista de la información mediante redes inteligentes y definidas por software. También habla sobre la transformación del rol del CIO hacia uno más estratégico e involucrado con el crecimiento del negocio. Finalmente, recomienda cuatro tips para migrar el centro de contacto a la nube como una forma rápida y económica de acceder a soluciones de clase mundial.
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9. Por qué Sugar
“SugarCRM es una solución costo
efectivo y fácil uso que permite a las
empresas crecer su negocio
permitiendoles tener una respuesta
extremadamente efectiva a las
necesidades de sus clientes”.
10. Fortalezas de Sugar
• Estudio y Module Builder
Flexibilidad • Posibilidad de agregar aplicaciones de
terceros.
• SugarExchange
• Libertad de elección en esquema de servicio
Control • Propiedad absoluta de sus datos
• Aceso a esquemas de respaldo
• Precio altamente competitivo
Precio • Mayor valor por el costo por unidad
• El menor tiempo de Retorno Sobre Inversión
12. Flexibilidad
• Intefase gráfica de customización ( Drag and drop )
• 5,000+ integraciones con otras aplicaciones
SugarCRM •
•
Crea tus propias integraciones in PHP (open language)
No hay limitaciones al número de nuevos módulos o procesos de
Workflow.
• Intefase gráfica de customización ( Drag and drop )
Salesforce.com •
•
~1,000 integraciones con otras aplicaciones
Crea tus propias integraciones con force.com ( Lenguaje propietario)
• Limitaciones al número de nuevos módulos o procesos de Workflow.
• Intefase gráfica de customización (Click and point )
Microsoft • <100 integraciones con otras apliaciones
• Crea tus propias aplicaciones en .NET (language de Microsoft ) para
Dynamics instalaciones internas.
• Grandes restricciones para adaptaciones en modo hosteado.
13. Control
• Cada Cliente su propia base de datos
• Respaldos semanales de BD manteniendo intectas las
SugarCRM relaciones en la misma.
• Libertad de entrega de servicio hosteado, sitio o en la nube.
• Facilidad para mover el esquema de entrega de servicio
• Clientes comparten una Database.
Salesforce.com • Respaldos mensuales en un archivo plano sin relaciones
• Costo adicional por otros servicios de back-up
• Solamente en el centro de datos del fabricantes
• La base de datos depende del esquema de servicio.
Microsoft • Para esquema interno se neceista un servidor adicional
• El backup en servicios hosteados es en formato plano ,
Dynamics exportable a excel
• Moverse de formato on-line a interno requiere de tiempo.
14. Precio
• Professional $30/user/mo
• Enterprise $50/user/mo
SugarCRM • No importa el esquema de servicio
• Se tiene un portal de usuarios en la versión Enterprise
• Contact Manager (5 user max) $5/user/mo
• Group (5 user max) $25/user/mo
Salesforce.com •
•
Professional
Enterprise (“Most popular option”)
$65/user/mo
$125/user/mo
• Unlimited $250/user/mo
• CRM Online* Professional Edition $44/user/mo
Microsoft •
•
CRM Online* Professional Plus Edition
CRM 4.0 Workgroup (5 user max)
$59/user/mo
$2,200 one time
Dynamics •
•
CRM 4.0 Professional **
CRM 4.0 Enterprise **
$1,761 + $880/user
$4,403 + $880/user
* CRM Online is for US/Canada only
** External connectors for CRM 4.0 (portal access)
requires an additional server at a cost of $4,403
16. Comparison: Database Architecture
• Mutli-instance with choice between MySQL, SQL Server, Oracle
• Every customer has their own database at no extra cost
SugarCRM •
•
Customers can add unlimited database fields
On-premise customers have full access to and control over the
database schema
• Multi-tenant Oracle database
Salesforce.com •
•
All customers share one monolithic database
Customers can only add limited number of database fields
• Access to the database schema is PROHIBITED
Microsoft •
•
On-site customers have their own SQL Server, but at an extra cost
On-demand customers share one monolithic database
Dynamics •
•
On-demand customers are restricted to the number of customization
Only on-site customers can make extensive customizations
17. Comparison: Database Backup Recovery
2 key aspects to CRM data: (1) customer data and (2) the relationships
between accounts, contacts, opportunities and all the other data
• Free weekly backup recovery of your CRM data
SugarCRM • Backup maintains all the CRM relationships.
• Easy for any customer to store this backup in a local
database in any format
• Monthly raw object text (flat file in csv format) backups
Salesforce.com • Backup loses all the CRM relationships
• Almost impossible for any customer to store this backup in a
local database.
• CRM online: no scheduled backups
Microsoft • CRM online: export CRM data to excel (flat file) but this is
hard to restore into a relational database format
Dynamics • CRM 4.0 on-premise: keep backup of database on separate
server (extra server cost)
Note: Everybody does multiple daily backups of their on-demand customer data
18. Comparison: Integration Limitations I
Callouts and Logic Hooks
SugarCRM • Professional
• Enterprise
No Limitations
No Limitations
• Contact Manager Not allowed
• Group Not allowed
Salesforce.com • Professional Not allowed
• Enterprise Limited
• Unlimited Limited
Microsoft • CRM online Not allowed
Dynamics • CRM 4.0 on-premise No Limitations
19. Comparison: Integration Limitations II
Web Services APIs
SugarCRM • Professional
• Enterprise
No Limitations
No Limitations
• Contact Manager Not allowed
• Group Not allowed
Salesforce.com • Professional
• Enterprise
Limited and at extra cost
Limited
• Unlimited Limited
Microsoft • CRM online No Limitations
Dynamics • CRM 4.0 on-premise No Limitations
20. Comparison: Custom Modules, Fields and
Workflows
• Easy to use “Studio and Module Builder”
SugarCRM • No developer skills required
• No limits on custom fields, modules and workflows
• Easy to use “Studio”
Salesforce.com • No developer skills required
• Limit of only 200 custom objects, workflow available
only with Enterprise edition
• “Point and click” customizations
Microsoft • Limit of only 100/200* custom objects and workflows
Dynamics • CRM online does not allow for custom objects and
workflows
*100 for Professional Edition and 200 for Enterprise Edition
21. Comparison: Implementation Technical Skills
Some integrations with other applications may require technical skills.
For this, the key questions are: what are these skills and can they be leveraged
with other projects? This points to the hidden cost of different applications
SugarCRM Salesforce.com Microsoft
Force.com
PHP .NET
code
$55-$75/hr $100- 145/hr
$150 – 200/hr
Force.com
MySQL SQL Server
database
$60-90/hr $100 – 125/hr
$150 – 200/hr
Skills can Skills Skills can
be cannot be be
leveraged leveraged in leveraged
in other other in other
projects projects projects
22. Comparison: Workflow and Reports
Feature SugarCRM Salesforce.com
Professional Enterprise
Custom Objects No limitations 200
SugarCRM does not restrict
customers use of advanced
Mass Email No limitations 250 at a time functionaltiy:
Custom Reports No limitations 15/user • Workflow is only available
with Salesforce’s Enterprise
Edition.
API Calls No limitations 1000/user
•Salesforce’s hidden costs kick
Audit Logging No limitations 20 fields max in when customers are deeply
integrated and cost of
migration would be prohibitive
Callouts or Logic No limitations 10/user-day
Hooks • SugarCRM does not have to
put any restrictions because
Workflow Filters No limitations 6 Sugar customers get their own
database. Salesforce
customers on the other hand
Custom No limitations 6 share a database (multi-tenant
Views/Queries database model), limiting the
flexibility the customer has.
Custom Reports No limitations 6
Filters
23. Comparison: 3rd Party Applications
SugarCRM
Free Commercial
SugarCRM provides customers
4,917 165 with:
100% Open Source 100% Open Source • An unparalleled volume of
addons
Salesforce.com • A commitment to open source
Free Commercial • The ability to customize all
add-ins
371 482
• More than 75 language packs
0% Open Source 0% Open Source
Microsoft Dynamics
Free Commercial
0 97
0% Open Source 0% Open Source