Ng Suan Jee Janice has over 15 years of experience in communications, public relations, and media relations roles for organizations such as PIU Design, SAP Asia, Housing Development Board, Competition Commission of Singapore, and MediaCorp News Pte Ltd. She is currently the Chief Communicator and Government Relations at PIU Design, where she has established strategic partnerships with media and liaises with government agencies. Janice is bilingual in English and Mandarin and holds a business administration degree from RMIT.
An innovative, proactive and results-driven business professional with over 25 years experience as a communications specialist, supported by a solid, formal education from the completion of the Master’s Degree in Business Administration, Post Graduate Diploma in Media and Communications, and Bachelor’s Degree in International Relations and Public Administration. Experience in business management and marketing from operating own businesses.
Specialties:
• Post graduate work in Public Relations and International Marketing.
• Advance Supervisory Management,
• Time Management, Organizational Management and Strategic Planning.
• Development of public education campaigns for both print and electronic media.
• Management and supervision of staff in the face of deadline pressures and budgetary constraints.
• Writing and re-writing news releases for broadcasting and publishing.
• Coordinating marketing and public relations activities.
As government and elected officials join social media, they come face to face with citizens who are already there waiting for them. More than ever, social media is proving to be a useful platform for helping politicians connect to constituents, as well as citizens with their elected officials and government agencies. However, sometimes there is a disconnect between the two. Government officials have their agenda, but it isn’t always what people want to hear. On the other hand, constituents have expectations that politicians don’t know.
The government and politicians need to share their personality and promise with citizens, whether they’re constituents or not. The more they use social media to engage and open up authentically, the more trust will be built.
This webinar is an opportunity to explore with our expert panelists:
-How government can change to better relate to digital citizens?
-How government agencies can use social media to provide complementary communication and participation channels for citizens.
-What are the right channels to use to provide public service solutions and services, and interact with and conduct business with citizens.
-How people can use social media to improve how government works for politicians and citizens.
An innovative, proactive and results-driven business professional with over 25 years experience as a communications specialist, supported by a solid, formal education from the completion of the Master’s Degree in Business Administration, Post Graduate Diploma in Media and Communications, and Bachelor’s Degree in International Relations and Public Administration. Experience in business management and marketing from operating own businesses.
Specialties:
• Post graduate work in Public Relations and International Marketing.
• Advance Supervisory Management,
• Time Management, Organizational Management and Strategic Planning.
• Development of public education campaigns for both print and electronic media.
• Management and supervision of staff in the face of deadline pressures and budgetary constraints.
• Writing and re-writing news releases for broadcasting and publishing.
• Coordinating marketing and public relations activities.
As government and elected officials join social media, they come face to face with citizens who are already there waiting for them. More than ever, social media is proving to be a useful platform for helping politicians connect to constituents, as well as citizens with their elected officials and government agencies. However, sometimes there is a disconnect between the two. Government officials have their agenda, but it isn’t always what people want to hear. On the other hand, constituents have expectations that politicians don’t know.
The government and politicians need to share their personality and promise with citizens, whether they’re constituents or not. The more they use social media to engage and open up authentically, the more trust will be built.
This webinar is an opportunity to explore with our expert panelists:
-How government can change to better relate to digital citizens?
-How government agencies can use social media to provide complementary communication and participation channels for citizens.
-What are the right channels to use to provide public service solutions and services, and interact with and conduct business with citizens.
-How people can use social media to improve how government works for politicians and citizens.
1. Ng Suan Jee Janice 黄双喜
Mobile (65) 98366 821
Email dhappyreporter@gmail.com
Twitter @ngsuanjee | LinkedIn Huang Shuangxi
1
Ng Suan Jee Janice 黄双喜
Nationality: Singapore Citizen
Language Proficiency: Effectively bilingual (English & Mandarin)
Work Experience
1) May 2015 – current: PIU Design
PIU Design is an up and coming local startup, specializing in interior
architecture and product design.
Position held: Chief Communicator and Government Relations
Accomplishment in the past two months include
• Establish strategic partnership with local and regional media
• Set up social media channels on Facebook, Pinterest and Etsy etc.
• Develop strategy for company’s internet portal
• Liaise with IRAS, CPF and Spring Singapore to obtain support for
company’s business
2) March 2014 – April 2015: SAP Asia
A major player in enterprise application software, SAP (NYSE: SAP) helps
companies to innovate through simplification on all fronts.
Position held: SAP TV Media Relations Expert, Asia Pacific Japan
Major achievements include
• Conceptualize and develop creative content TV, print and social
media channels for company’s campaigns
o SAP in the World’s Most Livable City
o SAP helps the Autism Community
o SAP innovates for China and the World
2. Ng Suan Jee Janice 黄双喜
Mobile (65) 98366 821
Email dhappyreporter@gmail.com
Twitter @ngsuanjee | LinkedIn Huang Shuangxi
2
o ESS Set-Sail in Singapore
• Establish strong rapport and pitch stories to local and international
media outlets such as BBC, CNBC, CNA, Channel 8, Mediacorp
radio etc.
• Secure interview opportunities to maximize exposure for top
executives in international events like DAVOS, World Economic
Forum Tianjin, FIFA World Cup, Extreme Sailing Series and WTA
Finals Singapore 2014
• Provide coaching to SAP executives for TV interviews.
o CNA coverage of SAP Technology for WTA
o SAP APJ executive on CNBC
o SAP executive on BBC Asia
• Conceptualize brand new content for the CSR activities across
Asia Pacific Japan & China
3) March 2010 - February 2014: Housing Development Board (HDB)
The HDB plans and develops public housing towns that provide
Singaporeans with quality homes and living environments.
Position held: Deputy Director, Media Planning, Corporate
Communications Group
Main responsibilities:
• Lead a team of seven
• Crisis management
• Develop and implement strategic communication strategies by
forging new partnerships with inter-agencies and organizations for
ground-up initiatives
• Strategize, conceptualize, develop and implement media
strategies and campaigns to improve public sentiments
• Manage media queries from local and international outlets
• Host visits for international media
• Break new grounds in alternative platforms such as the trade
journals and lifestyle magazines
• Train media spokespersons
• Manage minister’s blog
3. Ng Suan Jee Janice 黄双喜
Mobile (65) 98366 821
Email dhappyreporter@gmail.com
Twitter @ngsuanjee | LinkedIn Huang Shuangxi
3
4) July 2009 - March 2010: Competition Commission of Singapore
CCS is Singapore's national competition authority with two areas of
focus, to enforce and administer the Competition Act as well as to
advocate the importance of competition.
Position held: Senior Assistant Director, International Relations
Responsibilities include representing CCS to fine-tune the Free-Trade-
Agreements with other countries and crafting of the ASEAN Economic
Community blueprint for the chapter on the Competition Policy.
Being able to read, write and converse effectively in Mandarin, Janice
spearheaded the planning and organizing of a formal visit to the key
appointment holders of the Ministry of Commerce (MOFCOM) and the
Anti-Monopoly Bureau, led by then chairman of the organization.
5) July 2002 – July 2009 : MediaCorp News Pte Ltd
MediaCorp News Pte Ltd owns and manages Channel News Asia, and
is a highly respected producer of news and current affairs programs in
the region.
Position Held: Senior Reporter, Producer and News Presenter
Before leaving the media industry, Janice was a well-known TV
broadcast health-beat journalist and news presenter. She fronted news
bulletins, programs and conducted one on one interviews with
government ministers, chief executive officers and celebrities. She also
had a regular segment, interviewing top management and specialists
from the healthcare industry for breaking news and latest technology.
She also produced exclusive news series on the social issues in Hong
Kong related to gambling, “After Tsunami” one-year anniversary
profiling the aftermath of the tragedy in Sri Lanka, “聚焦广西” profiling
business opportunities for the ASEAN community etc.
As a regular face for the TV news, Janice was always on the frontline
for breaking news including the General Election, outbreak of SARS,
National Day Parade, the Youth Olympics, the Commonwealth
Games, the ASEAN games, the demise of S. Rajaratnam at the Istana
4. Ng Suan Jee Janice 黄双喜
Mobile (65) 98366 821
Email dhappyreporter@gmail.com
Twitter @ngsuanjee | LinkedIn Huang Shuangxi
4
and other major happenings in Singapore.
6) Jan 2001 – 2002: Bloomberg LP
Position Held: Account Manager
7) Dec 1999 – Jan 2001: OCBC Bank
Position held: Strategic Business Unit, Consumer Banking
8) Internship in Anderson Consulting (Accenture) 1997
References
a. Mr Christoph Liedtke, Senior Manager Gauly Dittrich van de Weyer
Consultancy
b. Ms Yeung Shuk Lin, Chief Editor, Channel NewsAsia, +65-6350-3748
c. Mr Derek Tan, Director of Research and Strategy Management,
Ministry of National Development, +65-6908-7164
Education Qualifications
1998– 1999 Royal Melbourne Institute of Technology
Degree in Business Administration
1994 – 1996 National University of Singapore
Department of Information Systems and Computer
Science
1991 – 1993 Awarded G.C.E ‘A’ Level Certificate
LCCI Higher & LCCI Intermediate
1987 – 1990 St Nicholas Girls’ School, Awarded G.C.E ‘O’ Levels