Motivation is defined as the willingness to apply effort towards organizational goals based on an individual's needs being met. It is a psychological phenomenon that is dynamic, goal-oriented and influenced by social and cultural norms. There are two types of motivation - positive motivation involves expecting a reward for good performance, while negative motivation aims to create a sense of fear of punishment for poor performance. Rational motives involve longer decision-making focused on the head and mind, while emotional motives lead to immediate decisions driven by feelings of the heart. Motivation is an ongoing process as needs are never fully satisfied, new needs emerge, and success and failure impact goals.