Is your inventory tracking system aligned with your e-commerce platform? Are you having trouble reconciling your payments?
Learn how to remove inventory and payment processing roadblocks and discover a seamless path to growth.
Social-Distancing Challenges as a PM by Amazon Sr PMProduct School
Main takeaways:
- Investing in e-commerce and marketplaces
- Thinking in delivering challenges and opportunities
- How to think of products and services more suitable for these times
How to Overcome the Biggest Challenges Facing Ecommerce BusinessesRevenueWire
The ecommerce landscape is constantly evolving. Everything from new payment methods, billing models, partnership arrangements and innovative revenue sharing applications, when managed effectively, can increase the bottom line for organizations. This SlideShare explores common pain points felt by growing ecommerce businesses and how to overcome them.
Developing Products for Emerging Countries by fmr Amazon Sr PMProduct School
Main Takeaways:
-Companies and business models which payments are not the main focus, but an invisible and profitable part of it
-How to merge a smoothly retail and payment experience
-How these companies make money through payments and financial services
As consumers demand better and more personalized shopping experiences, retailers have an opportunity to drive sales and loyalty by delivering a seamless omnichannel experience. The best strategies and solutions will balance a targeted marketing approach with shoppers’ willingness to share personal information and access promotional messaging. This session will provide insights into the psyche of the new omnichannel consumer and strategies to implement throughout the enterprise.
The Customer Journey: Owning the Moments That Matter: Diane Scott, Executive ...Argyle Executive Forum
Diane Scott, Executive Vice President and Global Chief Product and Marketing Officer for Western Union, discussed what it takes for a company to effectively serve its customers during her presentation at the 2014 Customer Care Leadership Forum in Denver on Sept. 11. In her presentation, “The Customer Journey: Owning the Moments That Matter,” Scott noted understanding customer attitudes, behaviors and processes is key for a business to fully support its clientele.
According to Scott, understanding the customer journey is important because it enables a company to learn about its customers and find the best ways to connect with them. In addition, Scott pointed out customers are amazing people, and devoting the necessary time and resources to learn about them can have far-flung effects on a business: “If you take the customers, the consumer side of our business, they really are probably some of the most incredible people you’ll ever meet literally in your lives. These are global citizens. They actually know no boundaries, they know no borders.”
A multinational business, meanwhile, faces numerous challenges to connect with customers in multiple countries simultaneously, Scott said. If a multinational company understands each country’s landscape, Scott said, it can extend its global reach: “When you work with as many countries as we do, and as many as you do, their country’s unique, their customer segment’s unique [and] we’re different. And when you’re trying to figure out how to get efficiency and scale, you have to have that balance of how unique and different as well as what some of those universal truths are.”
- See more at: http://www.argylejournal.com/customer-care/the-customer-journey-owning-the-moments-that-matter-diane-scott-executive-vice-president-global-chief-product-and-marketing-officer-western-union/#sthash.f7obFZAb.dpuf
Making the Most of Multi-Channel StrategiesArt Hall
This document discusses strategies for integrating online and offline marketing and sales channels. It recommends developing a 360-degree view of customers by integrating customer data across channels. A case study describes how NetBank implemented an inbound marketing strategy across multiple channels, including email, phone calls and secure messages, to increase sales and cross-selling. Key tactics included customer segmentation, targeted campaigns, and integrating offers across channels. The document concludes by recommending focusing on the emotional customer experience, personalized messaging, and breaking down organizational silos.
This document summarizes an event discussing ecommerce strategies for challenging marketplace players. The event agenda includes discussions on the new normal for businesses, digital marketing insights, digital commerce and cloud technology stacks, and a case study from ACFC. The ACFC case study highlights the challenges they faced with a lack of technology capabilities and online expertise as a traditional retailer. They transformed their business model for the new normal by implementing a Magento commerce system on AWS to unify brands, roll out multiple brand websites, offer diverse content, customize workflows, and leverage business-oriented reports and an advanced online-to-offline strategy.
Social-Distancing Challenges as a PM by Amazon Sr PMProduct School
Main takeaways:
- Investing in e-commerce and marketplaces
- Thinking in delivering challenges and opportunities
- How to think of products and services more suitable for these times
How to Overcome the Biggest Challenges Facing Ecommerce BusinessesRevenueWire
The ecommerce landscape is constantly evolving. Everything from new payment methods, billing models, partnership arrangements and innovative revenue sharing applications, when managed effectively, can increase the bottom line for organizations. This SlideShare explores common pain points felt by growing ecommerce businesses and how to overcome them.
Developing Products for Emerging Countries by fmr Amazon Sr PMProduct School
Main Takeaways:
-Companies and business models which payments are not the main focus, but an invisible and profitable part of it
-How to merge a smoothly retail and payment experience
-How these companies make money through payments and financial services
As consumers demand better and more personalized shopping experiences, retailers have an opportunity to drive sales and loyalty by delivering a seamless omnichannel experience. The best strategies and solutions will balance a targeted marketing approach with shoppers’ willingness to share personal information and access promotional messaging. This session will provide insights into the psyche of the new omnichannel consumer and strategies to implement throughout the enterprise.
The Customer Journey: Owning the Moments That Matter: Diane Scott, Executive ...Argyle Executive Forum
Diane Scott, Executive Vice President and Global Chief Product and Marketing Officer for Western Union, discussed what it takes for a company to effectively serve its customers during her presentation at the 2014 Customer Care Leadership Forum in Denver on Sept. 11. In her presentation, “The Customer Journey: Owning the Moments That Matter,” Scott noted understanding customer attitudes, behaviors and processes is key for a business to fully support its clientele.
According to Scott, understanding the customer journey is important because it enables a company to learn about its customers and find the best ways to connect with them. In addition, Scott pointed out customers are amazing people, and devoting the necessary time and resources to learn about them can have far-flung effects on a business: “If you take the customers, the consumer side of our business, they really are probably some of the most incredible people you’ll ever meet literally in your lives. These are global citizens. They actually know no boundaries, they know no borders.”
A multinational business, meanwhile, faces numerous challenges to connect with customers in multiple countries simultaneously, Scott said. If a multinational company understands each country’s landscape, Scott said, it can extend its global reach: “When you work with as many countries as we do, and as many as you do, their country’s unique, their customer segment’s unique [and] we’re different. And when you’re trying to figure out how to get efficiency and scale, you have to have that balance of how unique and different as well as what some of those universal truths are.”
- See more at: http://www.argylejournal.com/customer-care/the-customer-journey-owning-the-moments-that-matter-diane-scott-executive-vice-president-global-chief-product-and-marketing-officer-western-union/#sthash.f7obFZAb.dpuf
Making the Most of Multi-Channel StrategiesArt Hall
This document discusses strategies for integrating online and offline marketing and sales channels. It recommends developing a 360-degree view of customers by integrating customer data across channels. A case study describes how NetBank implemented an inbound marketing strategy across multiple channels, including email, phone calls and secure messages, to increase sales and cross-selling. Key tactics included customer segmentation, targeted campaigns, and integrating offers across channels. The document concludes by recommending focusing on the emotional customer experience, personalized messaging, and breaking down organizational silos.
This document summarizes an event discussing ecommerce strategies for challenging marketplace players. The event agenda includes discussions on the new normal for businesses, digital marketing insights, digital commerce and cloud technology stacks, and a case study from ACFC. The ACFC case study highlights the challenges they faced with a lack of technology capabilities and online expertise as a traditional retailer. They transformed their business model for the new normal by implementing a Magento commerce system on AWS to unify brands, roll out multiple brand websites, offer diverse content, customize workflows, and leverage business-oriented reports and an advanced online-to-offline strategy.
The document discusses the e-commerce market in India and strategies for small online retailers to succeed. It notes that a few major players like Flipkart, OLX, and Snapdeal dominate the online retail market. This creates enormous competition for small retailers to attract customers. However, small retailers can prosper by adopting innovative strategies like building their brand through aggressive initial marketing, making their site easy to use, and establishing credibility by exceeding customer expectations. The document also proposes an "umbrella website" business model that allows multiple small retailers to sell through one platform.
Customer service and Building Trust with online shoppers.pptxMugabo4
The document discusses building trust with online shoppers in ecommerce. It identifies several best practices for providing effective ecommerce customer service such as offering multi-channel support, personalizing support and marketing, offering self-service support, using the right organizational tools, and offering avenues for feedback. It also discusses tactics for building trust with online customers like delivering exceptional customer service, displaying clear return policies and contact information, delivering a great shopping experience, using SSL certificates, and offering preferred payment methods. The document notes that constant effort is needed to build and maintain customer trust in ecommerce.
This presentation was used when speaking to the City of Whitehorse Business forum. The focus was on ecommerce and marketing online. This presentation is from 2003. I just wanted to publish as a record of what has changed, and what has stayed the same
Customer Relationship Management or CRM is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support.
It is a new business philosophy based on trust and value
It provides selling organisations with the platform to obtain a competitive advantage by embracing customer needs and building value-driven long-term relationships.
Customer journey driving business growth for large and small companiesMartin Wright
The document discusses the importance of understanding the customer journey and using customer insights to drive business growth. It provides examples of how Halifax General Insurance and McCarthy & Stone improved conversion rates and sales by mapping customer journeys and addressing pain points. The document also stresses the importance of putting customers at the heart of business decisions and embracing organizational change to align with customers' emotional experiences. Failing to understand customers can lead companies to make incorrect assumptions. Understanding the customer journey across all channels is vital as customer expectations increase around convenience and service.
This document discusses trends in retail banking, including challenges from empowered digital customers who demand simple, relevant experiences across channels. It emphasizes the need for banks to transform their commercial models to focus on customer centricity, engagement, and profitability through specialization, multichannel management, and use of data analytics. Specific areas highlighted for banks include improving the customer experience, cultivating relationships, innovating payment solutions, and taking a mobile-first approach to remain competitive against new players.
How procurement can help shape retail’s evolution ProcurementIQ
As a procurement practitioner, you’re no stranger to seeing your profession evolve as business trends and the economy change. And those trends and changes are seriously affecting the retail sector right now. Join ProcurementIQ as we propose 3 exciting success strategies for retailers. As part of those strategies, we’ll discuss the critical role procurement will play in supporting retail as it evolves to meet consumers’ expectations.
Some topics we’ll touch on include:
- How competitors are teaming up to satisfy consumers and why procurement will be critical to forming strong partnerships
- Why experimenting could bring success and how purchasing can support departments ready to take new risks
- How procurement can play a key role in bringing on the right technologies to propel retail into the future
Objectives:
1- introduction
2- Evolution of Marketing
3- CX Definition
4- Why is CX important for your business
5- The benefits of delivering a great CX
6- What is a good CX
7- The difference between CX & CS
8- The CX Cycle
9- Ways to Communicate your Customer
10- Measuring CX
11- Analyzing CX
It includes description of online/electronic marketing incuding definition, benefits, limitations along with difference between online and offline marketing.
1. E-commerce companies face many challenges including verifying online customer identities, providing consistent customer service across channels, analyzing competitors, adapting to changing customer behaviors, reducing shopping cart abandonment, maintaining customer loyalty, managing product returns and refunds, and competing on price and shipping costs.
2. To address these issues, companies should take steps to verify customer information, equip support teams to respond via all channels, identify key channels to optimize, maintain context across conversations, conduct in-depth competitor research to differentiate, leverage marketplaces, segment visitors to personalize experiences, simplify checkout processes, prioritize customer service, create loyalty programs, design transparent return policies, and consider warehouse distribution to lower shipping costs.
Do you speak digital marketing with Kentico CMS?Thomas Robbins
How do you talk with customers about their channel engagement? Customers engage with through a growing variety of channels. Your website is just one of them –don’t forget social media, mobile and e-mail. Understanding the customer journey across these channels is essential to the success of any marketing organization. In this session we will look at how to talk with you customers about this Kentico EMS 7.
The Winning Small Business Framework - Marketing Format That WorksAlexei Kouleshov
This is the marketing framework that we follow for the fundamental processes when it comes to new campaigns. Whether you are doing email marketing, Google Ads or SEO this format will help you with the right message and call to actions.
For more info check out https://yews.com.au/webinar/the-winning-small-business-framework-marketing-format-that-works/
If you are looking for a new marketing strategy use this as the framework.
The document discusses e-commerce marketing in the digital age. It identifies major forces like digitalization and the internet explosion that are shaping the new digital environment. It describes the four major domains of e-commerce: business-to-consumer (B2C), business-to-business (B2B), consumer-to-consumer (C2C), and consumer-to-business (C2B). It also discusses strategies for companies to conduct e-commerce, including developing websites, online ads, and web communities. The promise of e-commerce is highlighted, along with challenges like few profitable B2C companies and legal/ethical issues.
The document summarizes an advantage card business proposal over five days. On day one, the proposal focused on discounts for retailers and consumers. Customer research found people want exclusive perks rather than small discounts. On day three, the model pivoted to focus on dining discounts and rewards. Further research found consumers prefer experiences over discounts and want an airline-style loyalty program. By day five, the proposal pivoted again to focus on curating exclusive experiences for members and generating revenue for partners. Next steps include further customer research, studying competition, and iterating the business model.
Personalize Customer Engagements Through Smarter Analytics & MarketingCapillary Technologies
Here are some ways customer analytics can help address these scenarios:
1. For fixed line customers likely to lapse, analyze tenure, spend patterns, complaints to identify at-risk customers. Offer bundles, discounts or loyalty programs tailored to their profile to boost retention.
2. For IPTV customers, analyze content viewing behavior, device usage to segment by engagement levels. Offer recommendations, content/device deals, rewards based on their interests to deepen engagement.
3. For broadband users likely to churn, examine usage trends, speed, complaints. Identify pain-points and address them proactively. Analyze usage to see who can be upsold higher speeds/plans. Offer trials/discounts on related services like streaming.
The document discusses key concepts related to e-commerce and internet marketing. It covers topics like the online marketing mix, online branding and traffic building, managing digital content, and factors that influence consumer behavior online. It also examines concepts like e-CRM in virtual worlds and how organizations can leverage customer relationship management systems to better understand customers and improve relationships. The document provides an overview of various components of e-commerce like business-to-business, business-to-consumer, and consumer-to-consumer models.
The document outlines the agenda for Adyen's Capital Markets Day. It introduces the company's regional leads and solution leads who will give presentations on scaling operations globally, solutions for various industries, and regional overviews. The agenda includes discussions of people and culture, solutions for platforms, retail, and digital payments, and regional summaries for Latin America, North America, and Asia-Pacific.
This document discusses e-marketing strategies for small and medium enterprises (SMEs). It defines e-marketing and outlines the key benefits, which include global reach, lower costs, trackable results, 24/7 marketing, personalization, and interactive campaigns. The document then provides an overview of e-marketing tools such as email marketing, search engine optimization, pay-per-click advertising, social media marketing, and more. It also discusses e-payment systems in Bangladesh and challenges of e-payments. Finally, the document outlines a 5-step process for e-marketing planning that involves defining customers, choosing targets, creating a budget, developing ad content, and tracking results.
This chapter discusses e-commerce and how businesses can implement online sales. It covers the advantages and disadvantages of e-commerce for businesses and consumers. Various e-commerce business models are identified, including business-to-consumer, business-to-business, and consumer-to-consumer. The chapter also outlines strategies for developing an effective e-commerce website, such as selecting a payment method, designing online ordering, and implementing security measures and marketing.
Join us for an exclusive and informative webinar as we delve into the exciting new updates and features of Sage Intacct's highly anticipated Release 3 for 2023! Discover how these enhancements will streamline your financial management processes, boost productivity, and empower your team with powerful tools for smarter decision-making.
We will walk you through the latest innovations, providing practical insights and real-world use cases to maximize the benefits of Intacct. After the webinar, you will be able to:
Recognize new release features for your business solution
Demonstrate the new user experience and navigation to ease
Manage the latest release of the solution to maximize its potential
Congressional Update on Potential Tax Legislation For You and Your Business.pptxWithum
Many taxpayers have been closely monitoring Congress to see if tax extenders could provide much needed federal income tax relief regarding the 2021 and 2022 Tax Cuts and Jobs Act sunset provisions, including R&E capitalization and the tightening of the interest expense limitation rules. On Friday June 9th, the House of Representatives introduced three bills in the House Ways and Means Committee that could alleviate burdens placed on privately owned businesses.
Learning Objectives
• Analyze the Tax Cuts and Jobs Act sunset provisions for the 2022 and 2023 taxable years.
• Assess the new tax law proposed in the Build It In America, Small Business Jobs, and Tax Cuts and Working Families Acts.
• Evaluate the US budgetary impact of the proposals.
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Similar to 6 Ways to Accelerate Your Multichannel Growth
The document discusses the e-commerce market in India and strategies for small online retailers to succeed. It notes that a few major players like Flipkart, OLX, and Snapdeal dominate the online retail market. This creates enormous competition for small retailers to attract customers. However, small retailers can prosper by adopting innovative strategies like building their brand through aggressive initial marketing, making their site easy to use, and establishing credibility by exceeding customer expectations. The document also proposes an "umbrella website" business model that allows multiple small retailers to sell through one platform.
Customer service and Building Trust with online shoppers.pptxMugabo4
The document discusses building trust with online shoppers in ecommerce. It identifies several best practices for providing effective ecommerce customer service such as offering multi-channel support, personalizing support and marketing, offering self-service support, using the right organizational tools, and offering avenues for feedback. It also discusses tactics for building trust with online customers like delivering exceptional customer service, displaying clear return policies and contact information, delivering a great shopping experience, using SSL certificates, and offering preferred payment methods. The document notes that constant effort is needed to build and maintain customer trust in ecommerce.
This presentation was used when speaking to the City of Whitehorse Business forum. The focus was on ecommerce and marketing online. This presentation is from 2003. I just wanted to publish as a record of what has changed, and what has stayed the same
Customer Relationship Management or CRM is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support.
It is a new business philosophy based on trust and value
It provides selling organisations with the platform to obtain a competitive advantage by embracing customer needs and building value-driven long-term relationships.
Customer journey driving business growth for large and small companiesMartin Wright
The document discusses the importance of understanding the customer journey and using customer insights to drive business growth. It provides examples of how Halifax General Insurance and McCarthy & Stone improved conversion rates and sales by mapping customer journeys and addressing pain points. The document also stresses the importance of putting customers at the heart of business decisions and embracing organizational change to align with customers' emotional experiences. Failing to understand customers can lead companies to make incorrect assumptions. Understanding the customer journey across all channels is vital as customer expectations increase around convenience and service.
This document discusses trends in retail banking, including challenges from empowered digital customers who demand simple, relevant experiences across channels. It emphasizes the need for banks to transform their commercial models to focus on customer centricity, engagement, and profitability through specialization, multichannel management, and use of data analytics. Specific areas highlighted for banks include improving the customer experience, cultivating relationships, innovating payment solutions, and taking a mobile-first approach to remain competitive against new players.
How procurement can help shape retail’s evolution ProcurementIQ
As a procurement practitioner, you’re no stranger to seeing your profession evolve as business trends and the economy change. And those trends and changes are seriously affecting the retail sector right now. Join ProcurementIQ as we propose 3 exciting success strategies for retailers. As part of those strategies, we’ll discuss the critical role procurement will play in supporting retail as it evolves to meet consumers’ expectations.
Some topics we’ll touch on include:
- How competitors are teaming up to satisfy consumers and why procurement will be critical to forming strong partnerships
- Why experimenting could bring success and how purchasing can support departments ready to take new risks
- How procurement can play a key role in bringing on the right technologies to propel retail into the future
Objectives:
1- introduction
2- Evolution of Marketing
3- CX Definition
4- Why is CX important for your business
5- The benefits of delivering a great CX
6- What is a good CX
7- The difference between CX & CS
8- The CX Cycle
9- Ways to Communicate your Customer
10- Measuring CX
11- Analyzing CX
It includes description of online/electronic marketing incuding definition, benefits, limitations along with difference between online and offline marketing.
1. E-commerce companies face many challenges including verifying online customer identities, providing consistent customer service across channels, analyzing competitors, adapting to changing customer behaviors, reducing shopping cart abandonment, maintaining customer loyalty, managing product returns and refunds, and competing on price and shipping costs.
2. To address these issues, companies should take steps to verify customer information, equip support teams to respond via all channels, identify key channels to optimize, maintain context across conversations, conduct in-depth competitor research to differentiate, leverage marketplaces, segment visitors to personalize experiences, simplify checkout processes, prioritize customer service, create loyalty programs, design transparent return policies, and consider warehouse distribution to lower shipping costs.
Do you speak digital marketing with Kentico CMS?Thomas Robbins
How do you talk with customers about their channel engagement? Customers engage with through a growing variety of channels. Your website is just one of them –don’t forget social media, mobile and e-mail. Understanding the customer journey across these channels is essential to the success of any marketing organization. In this session we will look at how to talk with you customers about this Kentico EMS 7.
The Winning Small Business Framework - Marketing Format That WorksAlexei Kouleshov
This is the marketing framework that we follow for the fundamental processes when it comes to new campaigns. Whether you are doing email marketing, Google Ads or SEO this format will help you with the right message and call to actions.
For more info check out https://yews.com.au/webinar/the-winning-small-business-framework-marketing-format-that-works/
If you are looking for a new marketing strategy use this as the framework.
The document discusses e-commerce marketing in the digital age. It identifies major forces like digitalization and the internet explosion that are shaping the new digital environment. It describes the four major domains of e-commerce: business-to-consumer (B2C), business-to-business (B2B), consumer-to-consumer (C2C), and consumer-to-business (C2B). It also discusses strategies for companies to conduct e-commerce, including developing websites, online ads, and web communities. The promise of e-commerce is highlighted, along with challenges like few profitable B2C companies and legal/ethical issues.
The document summarizes an advantage card business proposal over five days. On day one, the proposal focused on discounts for retailers and consumers. Customer research found people want exclusive perks rather than small discounts. On day three, the model pivoted to focus on dining discounts and rewards. Further research found consumers prefer experiences over discounts and want an airline-style loyalty program. By day five, the proposal pivoted again to focus on curating exclusive experiences for members and generating revenue for partners. Next steps include further customer research, studying competition, and iterating the business model.
Personalize Customer Engagements Through Smarter Analytics & MarketingCapillary Technologies
Here are some ways customer analytics can help address these scenarios:
1. For fixed line customers likely to lapse, analyze tenure, spend patterns, complaints to identify at-risk customers. Offer bundles, discounts or loyalty programs tailored to their profile to boost retention.
2. For IPTV customers, analyze content viewing behavior, device usage to segment by engagement levels. Offer recommendations, content/device deals, rewards based on their interests to deepen engagement.
3. For broadband users likely to churn, examine usage trends, speed, complaints. Identify pain-points and address them proactively. Analyze usage to see who can be upsold higher speeds/plans. Offer trials/discounts on related services like streaming.
The document discusses key concepts related to e-commerce and internet marketing. It covers topics like the online marketing mix, online branding and traffic building, managing digital content, and factors that influence consumer behavior online. It also examines concepts like e-CRM in virtual worlds and how organizations can leverage customer relationship management systems to better understand customers and improve relationships. The document provides an overview of various components of e-commerce like business-to-business, business-to-consumer, and consumer-to-consumer models.
The document outlines the agenda for Adyen's Capital Markets Day. It introduces the company's regional leads and solution leads who will give presentations on scaling operations globally, solutions for various industries, and regional overviews. The agenda includes discussions of people and culture, solutions for platforms, retail, and digital payments, and regional summaries for Latin America, North America, and Asia-Pacific.
This document discusses e-marketing strategies for small and medium enterprises (SMEs). It defines e-marketing and outlines the key benefits, which include global reach, lower costs, trackable results, 24/7 marketing, personalization, and interactive campaigns. The document then provides an overview of e-marketing tools such as email marketing, search engine optimization, pay-per-click advertising, social media marketing, and more. It also discusses e-payment systems in Bangladesh and challenges of e-payments. Finally, the document outlines a 5-step process for e-marketing planning that involves defining customers, choosing targets, creating a budget, developing ad content, and tracking results.
This chapter discusses e-commerce and how businesses can implement online sales. It covers the advantages and disadvantages of e-commerce for businesses and consumers. Various e-commerce business models are identified, including business-to-consumer, business-to-business, and consumer-to-consumer. The chapter also outlines strategies for developing an effective e-commerce website, such as selecting a payment method, designing online ordering, and implementing security measures and marketing.
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Join us for an exclusive and informative webinar as we delve into the exciting new updates and features of Sage Intacct's highly anticipated Release 3 for 2023! Discover how these enhancements will streamline your financial management processes, boost productivity, and empower your team with powerful tools for smarter decision-making.
We will walk you through the latest innovations, providing practical insights and real-world use cases to maximize the benefits of Intacct. After the webinar, you will be able to:
Recognize new release features for your business solution
Demonstrate the new user experience and navigation to ease
Manage the latest release of the solution to maximize its potential
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Many taxpayers have been closely monitoring Congress to see if tax extenders could provide much needed federal income tax relief regarding the 2021 and 2022 Tax Cuts and Jobs Act sunset provisions, including R&E capitalization and the tightening of the interest expense limitation rules. On Friday June 9th, the House of Representatives introduced three bills in the House Ways and Means Committee that could alleviate burdens placed on privately owned businesses.
Learning Objectives
• Analyze the Tax Cuts and Jobs Act sunset provisions for the 2022 and 2023 taxable years.
• Assess the new tax law proposed in the Build It In America, Small Business Jobs, and Tax Cuts and Working Families Acts.
• Evaluate the US budgetary impact of the proposals.
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Labor peace requirements instilled by state legislators will materially change U.S. cannabis businesses. California, Rhode Island, New York, New Jersey, Pennsylvania and Virginia are already requiring players in the cannabis market to enter a Labor Peace Agreement (LPA) as a condition to licensing. At least five other states and many municipalities do not require an LPA, but instead offer preferential treatment in a competitive licensing process to those who have signed one.
Withum welcomed Richard S. Rosenberg, Partner at Ballard Rosenberg Golper & Savitt, LLP to share his expertise on cannabis labor peace agreements. Richard is a management-side labor attorney who has extensive experience representing cannabis companies in connection with their LPA negotiations. Richard will explain what signing an LPA really means for your business now and into the future.
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This document summarizes a webinar on sustainable supply chains for manufacturers. It discusses ESG considerations across a company's upstream, plant, and downstream operations. Elements of supplier codes of conduct are outlined, including adhering to UN Global Compact principles on human rights, labor, environment and anti-corruption. Reporting sustainability information to customers is increasing, with over 200 organizations requesting supplier emissions data and targets from the CDP. Implementing zero-waste programs and complying with emerging SEC climate disclosure rules were also covered.
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Tech companies and other progressive businesses had been working remotely long before the pandemic and learned over the years how to use innovative tools to improve employee performance management and engagement in remote and hybrid environments. In this session, 15Five will share best practices and case studies lessons learned in companies leading the way in employee engagement and corporate culture and how you can apply them in your law firm.
This CPE webinar will explore Public Law 86-272, which was enacted to protect taxpayers from state income taxes when their sole activity in the state is limited to the solicitation and sale of tangible personal property. State tax authorities have been contesting this federal law ever since passage. Due to the rise of the digital economy, taxpayer protection under P.L. 86-272 has been steadily eroding.
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Winning the War for Talent in 2022: Strategies for Attracting Top Laterals an...Withum
A winning battle strategy is critical for law firms to compete in 2022's war for talent. In this webinar we will reveal high-impact ways to increase hiring success, lower lateral risk and share how leading law firms are using effective due diligence to better attract, acquire and keep talent.
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Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
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The Evolution and Impact of OTT Platforms: A Deep Dive into the Future of Ent...ABHILASH DUTTA
This presentation provides a thorough examination of Over-the-Top (OTT) platforms, focusing on their development and substantial influence on the entertainment industry, with a particular emphasis on the Indian market.We begin with an introduction to OTT platforms, defining them as streaming services that deliver content directly over the internet, bypassing traditional broadcast channels. These platforms offer a variety of content, including movies, TV shows, and original productions, allowing users to access content on-demand across multiple devices.The historical context covers the early days of streaming, starting with Netflix's inception in 1997 as a DVD rental service and its transition to streaming in 2007. The presentation also highlights India's television journey, from the launch of Doordarshan in 1959 to the introduction of Direct-to-Home (DTH) satellite television in 2000, which expanded viewing choices and set the stage for the rise of OTT platforms like Big Flix, Ditto TV, Sony LIV, Hotstar, and Netflix. The business models of OTT platforms are explored in detail. Subscription Video on Demand (SVOD) models, exemplified by Netflix and Amazon Prime Video, offer unlimited content access for a monthly fee. Transactional Video on Demand (TVOD) models, like iTunes and Sky Box Office, allow users to pay for individual pieces of content. Advertising-Based Video on Demand (AVOD) models, such as YouTube and Facebook Watch, provide free content supported by advertisements. Hybrid models combine elements of SVOD and AVOD, offering flexibility to cater to diverse audience preferences.
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The Influence of Marketing Strategy and Market Competition on Business Perfor...
6 Ways to Accelerate Your Multichannel Growth
1. withum.com
6 WAYS TO ACCELERATE YOUR
MULTICHANNEL GROWTH
Thursday, July 21st, 2022
2. withum.com 2
Agenda
Team Introduction
Why Are You Here:
Introduction to
ECommerce Models
How Withum and
MerchantE Can Help
Q&A
Today’s Presenters
• Christina Barea – Business Development
• Wendy Lin – Consultant
• Melanie Saunders – Consultant
• Trishell Kallenbach – Sales Engineer
4. withum.com
Single, Multi, and Omni Channel Commerce
4
Multi-Channel Commerce
- Multiple touch-points
- Online and offline channels
- Inconsistent customer experience
Omni-Channel Commerce
- Multiple touch-points
- Consistent customer experience
- Up-sell and cross-sell opportunities
- Brand loyalty
Single Channel Commerce
- Single touch-point
- Limited brand visibility
5. withum.com
Payment Experience: Single vs. Multi-Channel
5
Customer Channel Payment
In-Store
• Face-to-face
• EMV and Card Swipe
Online Payments
• E-Commerce Payments
• Customer Portal/My Account
• Recurring/Auto Payments
• Pay by Link
6. withum.com
Payment Integration: Common Challenges
6
Customer Channel Payment
• Lack of an integrated ERP system like
NetSuite to manage the multi-channel
payment processes
• Payment processing activities could be
caught in silos, where a lack of
communication or visibility leads to
manual work or duplication of efforts
• Manual recurring billing management
• Limitation in accepting foreign
currency transactions
• Limitation in accepting specific types
of payments
7. withum.com
Payment Integration: Success Factors
7
Customer Channel Payment
• Quick and easy setup
• Ease of use for customers
and business
• Affordable and flexible
pricing
• Scalable to support business
growth
• Visibility and control over
the payment process
• Flexible to work with the
business ERP system
9. withum.com
How Can We Help?
• Process Optimization
• Customer Journey
• Technology Integration for Real-Time Reporting
• Tech Assessments – Current State vs Future State
9