1. VoIP phone systems allow businesses to continue operations remotely in the event of a disaster by enabling call forwarding to mobile phones and other locations. This provides business continuity. 2. VoIP solutions can reduce telephony costs by up to 35% compared to traditional phone systems. Entanet's hosted voice packages also include calls within the monthly fee per user, providing predictable monthly costs. 3. VoIP systems can help mitigate telephony fraud risks by using strong passwords, excluding high-risk call destinations by default, and monitoring for fraudulent IP addresses. Daily and monthly account limits also limit potential damage from breaches.

1. 5 signs you need
VoIP

2. A disaster recovery ready voice solution
is needed
1.
VoIP is a great solution when it comes to disaster recovery. As the phone
system is hosted away from the business’ main location, it’ll still be available in
the event of a catastrophe. Staff can login to their VoIP system interface from
wherever they have power and connectivity to divert incoming calls to alternative
numbers (such as alternative office locations, staff at home or mobile numbers)
within a few clicks. This means that the business can still communicate with the
outside world from wherever staff are, almost instantly.

3. There’s a desire to reduce telephony
costs
2.
At around 35% cheaper than ISDN, VoIP is
extremely cost effective. Plus, to manage
costs on an ongoing basis, Entanet’s brand
new Hosted Voice service provides packages
with calls included within the monthly fee, on
a per seat (user) basis. This means that calls
to 01,02,03 and UK mobile network
destinations will be deducted from the
included calls allowance before any call
charges are incurred; finance teams love
predictable monthly costs.

4. Fraud protection is at the top of the list of
concerns
3.
It’s easy to mitigate against potential
telephony fraud with the right VoIP supplier.
With our own VoIP offering, strong
passwords are mandated on our system
and high-risk call destinations are excluded
by default. We and our carrier continually
monitor and proactively block fraudulent IP
endpoints around the world. We also
pioneered the setting of daily and monthly
account limits so that, in the event of a
customer breach, the damage is limited.

5. The business scales up and down with
seasonal trading
4.
Scalability is one of the core elements of a VoIP solution as there
is no limit to the number of users that can be added to a system.
Costs are charged on a per user basis, and with Entanet’s Hosted
Voice, contracts can be just 30 days long. This means that the
VoIP service can flex and change to meet business needs - scaling
up or down as demand requires - on an almost instant basis.

6. Practical presence information is needed
in the office
5.
Not knowing who is available to take a call
can be a barrier to productivity and have a
negative impact on the customer
experience. Among the functionality
available with a VoIP service is that the
telephone handset can provide a visual
indicator of the status of staff. Additional
real-time information enables business
leaders to keep track of where calls are
made to and received from at the click of a
button, giving real insight into what staff are
doing.

7. If VoIP is a product that would add value to your
customers, Entanet is here to help. Whether
you’re an existing partner or not, speak to our
Sales Consultants on 0330 100 3550 to find out
more about our brand new Hosted Voice and SIP
services.
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