5. Lab Management Systems.pptx
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The document discusses the components of a laboratory management system. It outlines the broad activities of a laboratory including business development, testing operations, customer service, and quality control. The objectives are to ensure customer satisfaction while complying with regulations. Key aspects covered include quality management system principles, ISO/IEC 17025 standards, standard clauses, and methods for assuring quality of test results such as proficiency testing. The conclusion emphasizes the importance of breaking activities into processes, having written procedures, functioning independently while coordinated, and following ISO standards to achieve reliable results and customer satisfaction.
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5. Lab Management Systems.pptx
- 1. Chapter: Laboratory Management System and its Components Dr. Ganesh Ramamurthi National Collateral Management Services Limited Post Graduate Diploma in Agri-warehousing Management Subject: Grading and Assaying
- 2. Overview Chapter: Laboratory Management System and its Components Subject: Grading and Assaying Broad activities of a Laboratory – Business Development, Testing & Operations, Customer Service, and Quality Control. Broad objective is to ensure customer satisfaction along with being in compliance to regulatory and statutory requirements.
- 3. Typical Laboratory Activities Subject: Grading and Assaying Chapter: Laboratory Management System and its Components
- 4. Principles of QMS Subject: Grading and Assaying Chapter: Laboratory Management System and its Components Customer focus Leadership Engagement of People Process Approach Improvement Evidence-based Decision-making Relationship Management
- 5. Basics of ISO/IEC 17025:2017 Subject: Grading and Assaying Chapter: Laboratory Management System and its Components It is a globally accepted standard. Traceability to global acceptance ILAC APLAC NABL
- 6. Clauses of ISO/IEC 17025:2017 Subject: Grading and Assaying Chapter: Laboratory Management System and its Components Scope Normative References Terms and Definitions General Requirements Structural Requirements Resource Requirements Process Requirements Management System Requirements
- 7. Assuring Quality of Results Subject: Grading and Assaying Chapter: Laboratory Management System and its Components Participation in Proficiency Testing (PT) programs Participation in Inter-Laboratory Comparison (ILC) studies Analysis of Duplicate sample and Matrix spiked samples Analysis of Negative and Positive checks Analysis of retained samples Analysis of internal blind samples
- 8. Subject: Grading and Assaying Conclusion Chapter: Laboratory Management System and its Components It is important to break-down activities into processes and have written procedures for efficient functioning. Each activity must function independently but in a coordinated way to ensure impartiality and efficiency. Follow requirements of ISO/IEC 17025:2017 in principle to achieve reliability in test results and greater customer satisfaction.
- 9. Thank You Subject: Grading and Assaying Dr. Ganesh Ramamurthi National Collateral Management Services Limited Toll Free Number- 1800-3002-8030 Ganesh.r@ncml.com www.ncml.com