2de IBBT Brokerage Event

          Break-out Sessie

   Context Aware Services
       Sessieleider: Piet Demeester
 IBBT Program Manager: Nico Verplancke
2de IBBT Brokerage Event – Context Aware Services


                                                Session chair & objectives

    Session chair:
    Piet Demeester                IBCN-INTEC / UGent

    Objectives:
         IBBT = demand driven research
         Interaction with industry and other organisations
         Identification of research topics
         Identification of interested parties




                                                                        2
2de IBBT Brokerage Event – Context Aware Services


                                                    Topics


Concept of context aware services
Market Potential
Challenges and requirements
Discussion




                                                        3
2de IBBT Brokerage Event – Context Aware Services


                                                    Concept
 Context is any information that can be used to
 characterize the situation of an entity. An entity is
 a person, place, or object that is considered relevant
 to the interaction between a user and an
 application, including the user and application
 themselves. [A. Day and G. Abowd, 1999]
 Context aware services automatically adapt to the
 environment of a user, for instance to the location,
 time, or physical condition (e.g. hart rhythm and
 blood pressure) of a person. The social context of
 users is an important determinant for the
 information needs and well being of people. People
 are truly social beings.
                                                         4
2de IBBT Brokerage Event – Context Aware Services


                                                    Concept

  Context information encompasses:
     Location information
     Proximity to devices, places and persons
     Environment factors as weather, temperature,
     time, traffic
     Status information of devices
     Behavior of the user (e.g. talking, sleeping,
     walking, …)
     Personal fitness / health / …
     …

                                                         5
2de IBBT Brokerage Event – Context Aware Services


                                                           Market Potential
                           - 3 days business trip to Vienna
                           - needs regular medication


Gent                                                                  Vienna



- From agenda it is detected that Bob is leaving for 3 days
- It is checked that he didn’t take his (RFID tagged) medication
with him       warning on his cell phone
- It is raining in Vienna    also warning to take umbrella

- Bob gets ill in Vienna (detected by sensor)
- Doctor at home is automatically consulted
- Bob should go to a specialized hospital in Vienna
- Taxi is automatically ordered and location of Bob / hospital
                                                                         6
loaded in GPS
2de IBBT Brokerage Event – Context Aware Services


                                                      Market Potential

Consumer
  Context enhanced information services
  Emergency services
  Billing
  Tracking services
  Advertising
  Community applications
  Telematics services
  Entertainment              Corporate
  …                              Fleet management
                                 Workforce management
                                 Asset management
                                 Security
                                                                    7
                                 …
2de IBBT Brokerage Event – Context Aware Services


                                                    Market Potential

 Location/context technology vendors
 Equipment vendors, Terminal manufacturers
 Mobile network operators
 LBS/context middleware providers
 Content providers
 Application developers
 Portals and location/context data brokers
 …



                                                                  8
2de IBBT Brokerage Event – Context Aware Services


                                                     Market Potential
Services
  GPS navigation systems
  Proximus GeoServices
       Map me: Where am I?
       Nearby: What’s around me?
       Itinary: How do I get there?
  Friend-finder applications
       Localisation of (the mobile
       phones) of friends or family
  Monitoring traffic streams




                                                                   9
2de IBBT Brokerage Event – Context Aware Services


                                                    Market Potential

  Location Determination
     GPS
     GSM
     WiFi
     RFID
     Bluetooth
     ZigBee
      …
  Commercial platforms
     Location servers (Alcatel/Siemens/etc.) intended for GSM
     networks
     Software platforms for deploying location-based services
     (e.g. Milestone)
                                                                 10
2de IBBT Brokerage Event – Context Aware Services


                                                    Market Potential

Context Toolkit
    Software toolkit for rapid prototyping of context-
    aware applications
    Features: Separation of context sensing/acquisition
    from context use, context aggregation and context
    interpretation.
SOCAM (Service-Oriented Context-Aware
Middleware)
    Context model based on ontologies
    Different components implemented as separate
    services in OSGi
…
                                                                 11
2de IBBT Brokerage Event – Context Aware Services


                                                    Major Challenge

Now:
     Existing solutions are mainly outdoor
     applications based on location information
     provided by GPS or GSM networks.
Future:
     Also indoor applications (home/office) where
     location information is provided by WiFi, RFID,
     …
     Also services where device, user and
     environment information is taken into account
     using advanced sensors and sensor networks.

                                                                12
2de IBBT Brokerage Event – Context Aware Services


                                              Challenges & Requirements

Accurate position determination in buildings
   Difficult due to reflections, absorptions, movement, …
 Different types of sensors (health monitoring,
weather conditions, …)
 Terminals : context aware, (ultra) low power
 Wired and wireless communication between all kinds
of devices in different environments (home, office,
vehicle, public place, outdoor,…)
 It should be possible to automatically discover
devices. As there exist several protocols (UPnP, Jini,
etc.) bridging is needed.
                                                                    13
2de IBBT Brokerage Event – Context Aware Services


                                              Challenges & Requirements




                                                                    14
2de IBBT Brokerage Event – Context Aware Services


                                              Challenges & Requirements




                                                                    15
2de IBBT Brokerage Event – Context Aware Services


                                               Challenges & Requirements
Several kinds of context information have to be
aggregated and represented in a standardized way
   This representation should be formal so that extra information
   can be added by reasoning.
   Standard representations of e.g. a house topology allow easy
   development of new context-aware services.
Software platforms needed for the servers and access
gateways.
   Data aggregation
   Allowing rapid development of context-aware services by 3rd
   party developers
   Easy deployment of new services (e.g. by using OSGi for the
   home gateway).
   Centralized or distributed

                                                                     16
2de IBBT Brokerage Event – Context Aware Services


                                              Challenges & Requirements
Example software architecture




                                                                    17
2de IBBT Brokerage Event – Context Aware Services


                                              Challenges & Requirements
Security en privacy
   Location information is interesting for marketing
   purposes or insurance companies. It can also lead to
   embarrassing situations or even harassment.
   This information should be protected and users should be
   able to choose which information can be disclosed and
   which information is private.
Usability
   Services should be invisible to the user
Adoption
   What do users expect from context aware services and
   what is acceptable ?
   What context does the user want
   How does the user impact on its context
Legal issues
                                                                    18
2de IBBT Brokerage Event – Context Aware Services


                                                     Conclusions
  Context detection infrastructure
 (sensors, …, discovery, …, identification, …)
  Context aware terminals and actuators
  Interconnection networks
  Service architectures
  Service creation platforms
  Context representation and handling
  Security architectures
  User requirements
  Legal constraints
  Business models
>8 interested parties                                        19
2de IBBT Brokerage Event – Context Aware Services


                                                     Conclusions
Input from attendees during session (1):
    Existing technologies can indeed be used to process
    ontologies and implement context reasoners.
    Context creation and aggregation of information from
    heterogeneous sources is important
    Standards are needed for representing context
    information.
    Interesting application: addition of context data in
    content (e.g. videos) through meta-data level data.
    Identification of persons is required for correct and
    secure service execution.
    Usability aspect is important: easy user and configuration
    interfaces are necessary.

                                                                 20
2de IBBT Brokerage Event – Context Aware Services


                                                     Conclusions
 Input from attendees during session (2):
         Discovery of devices is required.
         Remote installation of new services on terminals is
         required as well.
         User requirements:
             Adjustable profile (presence status).
             Personal configuration.
         Which new services and features are possible? New
         business models?
         Sensors to detect the intention of a user (e.g.
         telephone call with a friend vs. call with boss)
         Use past context information to automatically learn
         habits, intentions, …
         Using context information for billing!
         Context aware advertisements!
                                                               21
2de IBBT Brokerage Event – Context Aware Services


                                               Goal of Break-Out session

De doelstelling van de break-out sessies is de
thema’s    die    zouden     kunnen    leiden    tot
projectvoorstellen verder uit te diepen, en
potentiële trekkers voor een mogelijke indiening
te detecteren. Idealiter zal de break-out leiden tot
een potentiële cluster van partners en uitwisseling
van contactgegevens. Op basis hiervan zal de
coördinator denodige initiatieven nemen om de
partners samen te brengen en de proposal verder
uit    te   werken       rond    een    gezamenlijk
interessedomein.

                                                                     22
2de IBBT Brokerage Event – Context Aware Services


                                                     Background
Break-out reeks 2 (16u00-16u45)
Context Aware Services
Mobiele, geconnecteerde toestellen en gebruiker bieden
mogelijkheden voor nieuwe diensten die context-gebaseerd
zijn. Locatie in het algemeen, proximity tot andere
toestellen, omgevingsfactoren, ... kunnen triggers of
enablers zijn van specifieke diensten. Mogelijk onderzoek
binnen dit thema: nieuwe diensten, enabling technologie
(software/devices/netwerk), adoptie, usability, likability,
business modellen. Interessant aan dit thema is ook dat hier
de volledige waardeketen van dienstenleverancier, tot
telecom-operator en software/hardware vendor een bijdrage
in kan leveren.


                                                            23
2de IBBT Brokerage Event – Context Aware Services


                                                     Participants (registration)
 Banama-Telecom
 Alcatel
 Siemens
 Marketshare Belgium
 PRO Telecom Consulting
 Newtec Cy
 Ministerie Vlaamse Gemeenschap
 Dimension Data
 iForum Consult
 Gatespace Europe
 VDAB
 Inno.com
 Medianet Vlaanderen
 Cultuurnet Vlaanderen
 Octalis
 Concentra
VRT
i-merge
PMTC
Artillium
 ...                                                                        24

5 context aware services

  • 1.
    2de IBBT BrokerageEvent Break-out Sessie Context Aware Services Sessieleider: Piet Demeester IBBT Program Manager: Nico Verplancke
  • 2.
    2de IBBT BrokerageEvent – Context Aware Services Session chair & objectives Session chair: Piet Demeester IBCN-INTEC / UGent Objectives: IBBT = demand driven research Interaction with industry and other organisations Identification of research topics Identification of interested parties 2
  • 3.
    2de IBBT BrokerageEvent – Context Aware Services Topics Concept of context aware services Market Potential Challenges and requirements Discussion 3
  • 4.
    2de IBBT BrokerageEvent – Context Aware Services Concept Context is any information that can be used to characterize the situation of an entity. An entity is a person, place, or object that is considered relevant to the interaction between a user and an application, including the user and application themselves. [A. Day and G. Abowd, 1999] Context aware services automatically adapt to the environment of a user, for instance to the location, time, or physical condition (e.g. hart rhythm and blood pressure) of a person. The social context of users is an important determinant for the information needs and well being of people. People are truly social beings. 4
  • 5.
    2de IBBT BrokerageEvent – Context Aware Services Concept Context information encompasses: Location information Proximity to devices, places and persons Environment factors as weather, temperature, time, traffic Status information of devices Behavior of the user (e.g. talking, sleeping, walking, …) Personal fitness / health / … … 5
  • 6.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential - 3 days business trip to Vienna - needs regular medication Gent Vienna - From agenda it is detected that Bob is leaving for 3 days - It is checked that he didn’t take his (RFID tagged) medication with him warning on his cell phone - It is raining in Vienna also warning to take umbrella - Bob gets ill in Vienna (detected by sensor) - Doctor at home is automatically consulted - Bob should go to a specialized hospital in Vienna - Taxi is automatically ordered and location of Bob / hospital 6 loaded in GPS
  • 7.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential Consumer Context enhanced information services Emergency services Billing Tracking services Advertising Community applications Telematics services Entertainment Corporate … Fleet management Workforce management Asset management Security 7 …
  • 8.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential Location/context technology vendors Equipment vendors, Terminal manufacturers Mobile network operators LBS/context middleware providers Content providers Application developers Portals and location/context data brokers … 8
  • 9.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential Services GPS navigation systems Proximus GeoServices Map me: Where am I? Nearby: What’s around me? Itinary: How do I get there? Friend-finder applications Localisation of (the mobile phones) of friends or family Monitoring traffic streams 9
  • 10.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential Location Determination GPS GSM WiFi RFID Bluetooth ZigBee … Commercial platforms Location servers (Alcatel/Siemens/etc.) intended for GSM networks Software platforms for deploying location-based services (e.g. Milestone) 10
  • 11.
    2de IBBT BrokerageEvent – Context Aware Services Market Potential Context Toolkit Software toolkit for rapid prototyping of context- aware applications Features: Separation of context sensing/acquisition from context use, context aggregation and context interpretation. SOCAM (Service-Oriented Context-Aware Middleware) Context model based on ontologies Different components implemented as separate services in OSGi … 11
  • 12.
    2de IBBT BrokerageEvent – Context Aware Services Major Challenge Now: Existing solutions are mainly outdoor applications based on location information provided by GPS or GSM networks. Future: Also indoor applications (home/office) where location information is provided by WiFi, RFID, … Also services where device, user and environment information is taken into account using advanced sensors and sensor networks. 12
  • 13.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements Accurate position determination in buildings Difficult due to reflections, absorptions, movement, … Different types of sensors (health monitoring, weather conditions, …) Terminals : context aware, (ultra) low power Wired and wireless communication between all kinds of devices in different environments (home, office, vehicle, public place, outdoor,…) It should be possible to automatically discover devices. As there exist several protocols (UPnP, Jini, etc.) bridging is needed. 13
  • 14.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements 14
  • 15.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements 15
  • 16.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements Several kinds of context information have to be aggregated and represented in a standardized way This representation should be formal so that extra information can be added by reasoning. Standard representations of e.g. a house topology allow easy development of new context-aware services. Software platforms needed for the servers and access gateways. Data aggregation Allowing rapid development of context-aware services by 3rd party developers Easy deployment of new services (e.g. by using OSGi for the home gateway). Centralized or distributed 16
  • 17.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements Example software architecture 17
  • 18.
    2de IBBT BrokerageEvent – Context Aware Services Challenges & Requirements Security en privacy Location information is interesting for marketing purposes or insurance companies. It can also lead to embarrassing situations or even harassment. This information should be protected and users should be able to choose which information can be disclosed and which information is private. Usability Services should be invisible to the user Adoption What do users expect from context aware services and what is acceptable ? What context does the user want How does the user impact on its context Legal issues 18
  • 19.
    2de IBBT BrokerageEvent – Context Aware Services Conclusions Context detection infrastructure (sensors, …, discovery, …, identification, …) Context aware terminals and actuators Interconnection networks Service architectures Service creation platforms Context representation and handling Security architectures User requirements Legal constraints Business models >8 interested parties 19
  • 20.
    2de IBBT BrokerageEvent – Context Aware Services Conclusions Input from attendees during session (1): Existing technologies can indeed be used to process ontologies and implement context reasoners. Context creation and aggregation of information from heterogeneous sources is important Standards are needed for representing context information. Interesting application: addition of context data in content (e.g. videos) through meta-data level data. Identification of persons is required for correct and secure service execution. Usability aspect is important: easy user and configuration interfaces are necessary. 20
  • 21.
    2de IBBT BrokerageEvent – Context Aware Services Conclusions Input from attendees during session (2): Discovery of devices is required. Remote installation of new services on terminals is required as well. User requirements: Adjustable profile (presence status). Personal configuration. Which new services and features are possible? New business models? Sensors to detect the intention of a user (e.g. telephone call with a friend vs. call with boss) Use past context information to automatically learn habits, intentions, … Using context information for billing! Context aware advertisements! 21
  • 22.
    2de IBBT BrokerageEvent – Context Aware Services Goal of Break-Out session De doelstelling van de break-out sessies is de thema’s die zouden kunnen leiden tot projectvoorstellen verder uit te diepen, en potentiële trekkers voor een mogelijke indiening te detecteren. Idealiter zal de break-out leiden tot een potentiële cluster van partners en uitwisseling van contactgegevens. Op basis hiervan zal de coördinator denodige initiatieven nemen om de partners samen te brengen en de proposal verder uit te werken rond een gezamenlijk interessedomein. 22
  • 23.
    2de IBBT BrokerageEvent – Context Aware Services Background Break-out reeks 2 (16u00-16u45) Context Aware Services Mobiele, geconnecteerde toestellen en gebruiker bieden mogelijkheden voor nieuwe diensten die context-gebaseerd zijn. Locatie in het algemeen, proximity tot andere toestellen, omgevingsfactoren, ... kunnen triggers of enablers zijn van specifieke diensten. Mogelijk onderzoek binnen dit thema: nieuwe diensten, enabling technologie (software/devices/netwerk), adoptie, usability, likability, business modellen. Interessant aan dit thema is ook dat hier de volledige waardeketen van dienstenleverancier, tot telecom-operator en software/hardware vendor een bijdrage in kan leveren. 23
  • 24.
    2de IBBT BrokerageEvent – Context Aware Services Participants (registration) Banama-Telecom Alcatel Siemens Marketshare Belgium PRO Telecom Consulting Newtec Cy Ministerie Vlaamse Gemeenschap Dimension Data iForum Consult Gatespace Europe VDAB Inno.com Medianet Vlaanderen Cultuurnet Vlaanderen Octalis Concentra VRT i-merge PMTC Artillium ... 24