3 Global mobility

Our global capabilities
www.nesglobaltalent.com
EXPERTISE
NEEDED
EXPERTISE
FOUND

Global Mobility
When working on highly complex projects, you need access to the best in global talent.
With more than 40 offices in 25 countries, we have the expertise to break down international
barriers and negotiate global mobility challenges, ensuring you’re supported in every location
imaginable, at every phase of your project.
We’re able to mobilize candidates globally, arrange relevant visa and work permits,
and ensure they have industry leading in country orientation, accommodation and travel
arrangements. In particularly volatile or unfamiliar areas, we go further and offer health and
safety support, individual security support and even a concierge service.
9. Mobilization and repatriation
10. Visas and work permits
11. In country orientation
12. Accommodation services
13. Travel services
14. Health and safety support
15. Individual security support
16. Expat concierge service

Our international presence and global support services see us regularly
source candidates from one country and mobilize them onto projects in
a second country, often in frontier locations. Our comprehensive
mobilization service provides candidates with all the relevant transport,
paperwork and accommodation information needed to ensure a smooth
transition to their new working location.
Whether mobilizing an individual or a full project
team, our dedicated travel coordinators provide
24 hour cover to arrange the necessary transport
required to get candidates to their assignments.
We take full responsibility for candidates, ensuring
that you’re able to retain the top talent across the
different locations you work in and through different
phases of your project.
We guarantee to mobilize candidates to the right
location and ensure they’re ready to start work on
time, every time.
Such is the extent of our global mobilization and
repatriation capabilities that to date we have
placed over 70 nationalities into 69 countries.
Mobilization and

Our candidate’s challenge
After living and working in Indonesia for 20 years
and recently getting married and having two young
children, our candidate was looking to return home
to the UK. He was looking for a suitable role which
matched both his skillset and the needs of his
family, making sure the position was located
near to appropriate schooling for his children.
Our solution
Our candidate worked exclusively with us to find
a permanent staffing role. We found him several
suitable jobs in various locations that matched his
needs, including Greater London and Aberdeen.
In addition to finding him suitable jobs, we offered
him and his family a full repatriation service. This
included securing him and his wife the documents
they required to return to the UK. We secured
passports for his two young children, booked flights
and once he had decided upon Aberdeen as a
location, we arranged a short term accommodation
lease and suggested the best local schools and
nurseries.
The outcome
Our candidate made a stress free and efficient
transfer back to the UK with his family and is
now working as a General Manager Operations
in Aberdeen.
How we support you
If tasked with your mobilization and repatriation, we’ll:
• Save you time and money. Our own in-house travel team will ensure that candidates are mobilized at the most
economical rates, whether it’s before, during or after their assignment.
• Give you access to the global talent pool. Being able to freely mobilize candidates between countries means
we source the best talent available globally for your project, regardless of location.
• Support you throughout a project. We know that projects can span multiple countries and continents.
By mobilizing your staff, our network of offices will provide you on the ground support.
• Share the risk with you. We're so confident in our mobilization solution, that we're prepared to negotiate individual
guarantees with clients, which penalize us financially if our error results in an individual not being available for
duties on the agreed date.*
*Subject to terms and conditions

It can be a difficult and time consuming process to secure the
appropriate visas and work permits for contractors working abroad.
Our in-house visa coordinators arrange all relevant passports, visas
and work permits to ensure our contractors are fully compliant to
work in the required countries.
Whether mobilizing a British national to Saudi
Arabia, or someone from the Philippines to the
Middle East, our visa teams will work through the
relevant paperwork to completion. Dependent
upon country, we’ll apply on the candidate’s
behalf, guide them through the process, or even
sponsor them to ensure that all personnel are fully
compliant with immigration regulations.
We have strong working relationships with foreign
embassies around the world, giving us the
contacts, resources and know-how to guarantee
that staff will be ready to work where they need to
be, when they need to be.
Visas and

Our client’s challenge
Our client, one of the largest global oil and gas
companies, was working on an ultra-deepwater
oil field in offshore Angola. The company needed
a team to work on its floating production storage
and offloading (FPSO) vessel in a fabrication yard
in Singapore, before being mobilized to Luanda
for the hook-up, commissioning, start-up and
production activity.
Our solution
As well as sourcing, qualifying and mobilizing the
team for the project, we also arranged their visas
and work permits. This was particularly
complicated due to the amount of countries the
contractors had to pass through, as several of them
weren’t residing in their country of origin. One was
a British contractor, living in Thailand, working at
the fabrication yard in Singapore then being
mobilized to Angola.
In addition to this, we secured a 'Seamen's Book'
for selected personnel, ensuring they had the
necessary documentation and identification to
work during the tow phase of the project.
The outcome
We worked with the Singaporean embassy to
design a bespoke solution. We sourced, placed,
mobilized and arranged visas for over
100 contractors from 10 different countries,
many of whom were on the FPSO on the tow
from Singapore to Angola.
As part of our mobilization services, we also
conducted an offshore readiness campaign to
ensure all staff were suitably and adequately
qualified. This included helicopter underwater
escape, health and safety and fire training,
medicals, immigration, visas and insurance checks.
How we support you
If tasked with your visas and work permits, we’ll:
• Save you time and money. Our team of experts know exactly the right visas to obtain and processes required
to ensure that your contractors are ready for work and that your projects run on time and on budget.
• Support the candidates. Obtaining a visa can be a nerve-wracking ordeal for contractors. We support them
every step of the way, keeping both you and the contractor up to date with progress and help to expedite matters
where necessary.
• Give you access to a global talent pool. Being able to freely mobilize candidates between countries means
we are able to source the best talent from around the world for your project, regardless of location.

Travelling to a new assignment in an unfamiliar country can be a
daunting process. Our consultants are on hand to give candidates
and contractors all the help they need.
With offices in 25 different countries we support
our contractors wherever in the world they’re
working. We help our people settle in to their new
locations, offering support services ranging from
pre-mobilization information, to meeting them at
the airport when they arrive and helping them with
the local language.
In insecure areas we work with our global network
of approved partners to provide contractors with
all the information and support they need to
ensure they keep safe during their time in country.
Where necessary, we transport people in
armoured vehicles and provide familiarization
tours to enhance the security profile.
Our in country orientation helps contractors and
new staff members to accustom themselves with
the area, dispelling any fear or uncertainty.
In a nutshell, our in country orientation and
security services are designed to ensure that
candidates are ready and happy to start work,
on the agreed date.
In Country

Our candidate’s challenge
Our candidate, an American national, had been
offered a long term contract vacancy working in
Lagos, Nigeria. However, he was uncertain about
the location, expressing concern about relocating
with his family to such an unfamiliar area.
Our solution
With a global network of strategically located
offices, we were able to supply our candidate and
his family with a full in country orientation solution.
Prior to accepting the job and being mobilized, one
of our Nigerian consultants was in touch with the
candidate to discuss the benefits and drawbacks to
life in Nigeria. He also agreed to help our candidate
secure places at the local international school for
his children and sent information on the best areas
to live in.
The outcome
After lengthy discussions and advice about the
area and potential lifestyle change, our candidate
decided to accept the position and relocate with
his family to Lagos. As well as arranging full
mobilization, we were there to meet him and his
family at the airport, transporting them to their new
accommodation.
When they were ready, we also provided a guided
tour of the local area including the children’s new
school, local amenities and potential areas for long
term accommodation.
In addition, we also provided comprehensive
security support with our partners Control Risks,
helping to keep the contractor and his family as
safe as possible in their new location.
How we support you
If tasked with your in country orientation, we’ll:
• Support the candidates. We make sure the candidates feel safe and at home in their new location and have
access to all the amenities they need.
• Save you time and money. By dealing with the logistics and administration of mobilizing candidates and
introducing them to a new area, we save you the cost and hassle of having to make these arrangements yourself.
We also improve your staff turnover, saving you the project damaging requirement of recruiting for the same
position twice.
• Give you access to a global talent pool. By looking after contractors when they move overseas, we are able to
ensure that we are selecting the best talent from around the world to work on your project.
• Tailor the solution. No two candidates or locations are the same. We tailor the solution to ensure every candidate
receives the appropriate level of care when locating to a new country.

Organizing accommodation can be one of the biggest stumbling
blocks when moving abroad. Whether the candidate is about to start
a new assignment or is moving for a permanent role, issues with
accommodation can cause unhappiness, unreliability and in turn
damage productivity
We offer to find short term accommodation
for candidates when they arrive at their new
destination. We also support them in their search
for long term accommodation, taking them to view
properties and arranging cost effective leases with
local landlords.
Whether taking the lease of an entire housing
block, booking hotel rooms or building temporary
housing, our accommodation services ensure that
candidates have all the support they need when
relocating.
Accommodation

How we support you
If tasked with your accommodation services, we’ll:
• Support the candidates. By booking both short term and long term accommodation, we relieve candidate stress,
meaning that they’re able to move overseas knowing that they're ready to start work.
• Save you time and money. We relieve you of the administrative task of arranging huge volumes of
accommodation. We have agreements in place with hotels and landlords at all of our projects and client sites
around the world so we negotiate the best deals available.
• Tailor the solution. Not every candidate requires the same type of accommodation. Whether they’re moving alone
or with their family, we talk to them about their requirements and find an accommodation solution to match.
The client was seeking the support of a company
with proven experience of looking after contractors
in the country and dealing with local partners to
offer all necessary services.
Our solution
We took on a two year lease for a block of
apartments on behalf of our client. Using our
mobilization and repatriation solution, we shipped
many of the candidates’ personal belongings
including furniture, luggage, and in one instance,
a pet dog to their new home. Additionally we also
hired security and maintenance personnel as well
as a maid to service the accommodation. We also
provided full furnishing, internet access and home
comforts such as satellite television and phone
lines.
The outcome
Our client was able to relinquish full responsibility
to us, safe in the knowledge that the contractors
would have the practical support to get themselves
set up in country and be able to go to work in their
new location.

Moving individuals and teams globally requires planning and
organization. Whether travelling between projects, countries,
or transiting offshore, our travel services team are on hand to
deal with all your travel requirements.
We’re experienced at arranging even the most
complicated journeys. As well as booking flights,
we also arrange any local transportation that you
require, from hiring cars, booking train tickets and
organizing taxis on your behalf.
Our team will guarantee to arrange the travel
needed to get your candidates to their new
destination on time and within budget.
Travel

How we support you
If tasked with your travel services, we'll:
• Support the candidates. We keep in touch with the candidate throughout the process, ensuring they’re fully
aware of what flights they need to catch, what they need to bring with them, and what the arrangements are for
local transportation.
• Save you time and money. With our dedicated in-house support team we cut out the middle man and get you
the best deals on transport and accommodation. We take over all the hassle of logistics and manage the entire
process ourselves.
• Give you access to a global talent pool. We work with the best in global talent, irrespective of their location.
• Share the risk with you. Our clients can’t afford to risk contractors being late for their assignment. That’s why
we guarantee to have them where they need to be, when we say they’ll be there.
Our client, a global oil company, had completed an
offshore project in Angola and needed to repatriate
the project staff back to the UK. However, the flight
that many of the contractors were scheduled on
had been cancelled, leaving them stranded with
no travel arrangements and no accommodation.
The contractors were anxious to return home so
we stepped in to help.
Our solution
Our specialist travel team in the UK took on the
challenge of making alternative arrangements on
behalf of the contractors.
Once we had the contractors on mainland Angola,
we sourced and booked a good quality local hotel
where they could stay and relax while we arranged
their repatriation. During this time, our travel team
contacted several airlines and were able to secure
enough spaces on upcoming flights back to the
UK to be able to transport all staff.
The outcome
Following their night in the hotel, all contractors
were able to return back to the UK the next day,
suffering a delay of less than 24 hours, a result
which wouldn't have been possible if we hadn't
taken up the challenge.

The health and safety of our candidates is of paramount importance
to us, so we provide all our people with relevant health insurances and
advice and offer them access to the most up to date safety and security
information.
We know that some of the locations that our
candidates work in can leave them vulnerable to
diseases such as malaria or tuberculosis, or to
compromised security and personal safety if they
aren’t fully prepared in advance. We offer
comprehensive health and safety support to
ensure that every precaution is taken.
To ensure we fully understand the requirements
and implications of all the areas our candidates
work in, we attend the same training as them,
partaking in hostile environmental awareness
training and crisis management scenarios.
Our in-house security experts and partnerships
with Control Risks and TravelTracker help us keep
up to speed with the latest developments around
the world. We also work with City Brief, an online
security information portal, providing independent
analyses of the latest political, security and travel
developments in over 300 cities worldwide.
Health and Safety

Our candidates’ challenge
Our contractor, a Malaysian national, suffered a
detached retina as a result of a non-work related
accident while on assignment in Nigeria. He
required urgent assistance if he was to regain
his vision.
Our solution
With the support of our global medical partners,
we flew our contractor to London, the nearest
medical center of excellence, on a doctor escorted
plane, where he was able to attend a specialist eye
hospital.
We also arranged for our contractor’s wife and
immediate family to fly out from Malaysia to
London to be with him while he was having
his operation and was recovering.
The outcome
With his family around him, our contractor
underwent an operation to reattach his retina
and made a full recovery in London, completely
regaining his vision.
How we support you
If tasked with your health and safety support, we’ll:
• Support the candidates. We provide contractors with full orientation packs, advising them about what they need
to do before being mobilized and informing them about any potential challenges they may encounter and how to
deal with them. We ensure we keep them fully updated with the latest developments including any potential
threats of civil unrest.
• Insure and repatriate. We provide the best available healthcare services and insurances to our contract staff.
In the case of critical illness or unrest, we offer emergency repatriation through our partners International SOS,
returning contractors to their home location or an area of safety.
• Inoculate and educate. We take an active approach to ensuring contractors don’t suffer from diseases such
as malaria and tuberculosis when working abroad. We offer an online learning program with a certificate of
completion and a wealth of information on ways to minimize the risk including the relevant inoculations and
preventative medicines.

Our candidates often work in locations impacted by security issues
or that face political uncertainty. We offer detailed security support
tailored to each individual, which teaches them to identify and
mitigate any risks.
To reduce the chances of running into trouble,
our clients and candidates can access a 24 hour
security support helpline, run in partnership with
Control Risks, providing the latest security
updates and advice on planning your trip. We also
work with the candidates to keep them safe by
advising them of what they should and shouldn’t
be carrying, areas and amenities to avoid, safe
methods of transport and general conduct to
reduce their risk profiles.
In extreme cases we also offer clients and
candidates training on how to handle dangerous
situations such as such as hostile environments
and kidnap and ransom. Our consultants also
take part in the training so they completely
understand the requirements and are able to
provide a knowledgeable reference point for
our clients and contractors.
Individual Security

We had several contractors working on a Libyan
project, however, during the course of their
assignment a widespread protest against the
national government broke out. Soon the protests
became violent, putting contractors and their
families in potential danger.
Our solution
Such was our knowledge of the developing
situation that we put together an individual security
plan for each of our contractors and their families.
We assessed the situation, kept the contractors fully
informed via text, email and phone calls and were
in continuous contact with our local security
partners.
The outcome
We recognized that events were deteriorating
rapidly and through prompt action we evacuated
all of our contractors and their families from the
country. This was completed a full 24 hours before
Western governments issued evacuation notices
that initiated panicked scenes, ensuring our
contractors were safely evacuated before the rush.
How we support you
If tasked with your individual security support, we’ll:
• Support the contractors. The wellbeing of our contractors is our biggest priority. We do everything in our power
to keep them safe and secure while on an assignment with us. We provide regular updates on any developments
which could affect our contractors, giving them access to real-time information.
• Tailor the solution. No two people or situations are the same, so we tailor our security support to the individual,
ensuring he or she has access to the latest information and support.
• Insure and repatriate. We provide the best available healthcare services and insurances to our contract staff.
In the case of critical illness or unrest, we offer emergency repatriation through our partners TSS, returning
contractors to their home location or an area of safety.

We assist with navigating through the many personal
administrative tasks required of an expatriate abroad.
Our expat concierge service will ensure that
even if our contractors are working in new and
unfamiliar locations, they have all the necessities
needed to live in the area. Just some of the ways
in which we support our contractors with this
service include arranging social security
registrations, local driving licences, mortgage
assistance, local IT support, language translation
or finding work for a spouse.
In addition, we also ensure that contractors are
comfortable in their new location by providing
them with all the home comforts they’re used to.
This includes help decorating their new property,
registering with local sports and leisure facilities,
securing home delivered shopping services and
even sending flowers back home.
Our expat concierge service will help to minimize
the effects of working abroad for our contractors,
by giving them all the personal support they
require.
Expat Concierge

We were working with our client, a worldwide oil
and gas and exploration and production company,
mobilizing 18 engineers from a project in Perth,
Australia, to a project in Houston, USA. The team,
comprised of both direct staff and contractors,
were from different countries around the world
and were unfamiliar with life in Houston.
Our solution
To ensure everybody was happy in their new
location and to keep staff turnover to a minimum,
it was our responsibility to ensure the contractors
had all the amenities they required. Using our
expat concierge service, we took time to listen
to every single contractor individually and assess
their needs. This meant that the contractors had
a single point of contact and were given the full
emotional and practical support they required in
their new location.
The outcome
Working with our various solutions partners, we
offered a full concierge service to all 18 engineers.
This included sourcing jobs for several of their
wives, arranging schooling for children, setting
up local bank accounts and arranging credit cards
for their personal use. We also met with all of the
engineers within a week of their arrival and went
for a drink with them in a local bar, giving them the
opportunity to put a face to the name and better
understand the extent of the service we were
offering them.
All contractors continued to work throughout the
duration of the project, content that they had the
comprehensive support of NES Global Talent if
they needed anything.
Our promise to you
If tasked with providing you an expat concierge service, we’ll:
• Support the candidates. The comfort and welfare of our contractors is of paramount importance. Our in country
team will be on call to provide support during the critical ‘settling in’ period when a contractor starts in a new
country. Although the levels of support required will differ between individuals, we help the contractor settle
promptly and provide for every eventuality.
• Give you access to a global talent pool. Our expat concierge service is just one way in which we can help
to move candidates freely between countries with minimal disruption to them. This means you'll have a greater
pick from the global talent pool.
• Introduce the candidate to the area. Our expat concierge service provides the opportunity to offer candidates a
brief tour of the area.

About NES Global Talent...
Established in 1978, NES Global Talent is an award winning manpower specialist that
has placed over 70 different nationalities into 69 countries across the oil and gas, power,
infrastructure, life sciences, chemical engineering and rail sectors worldwide.
Our value proposition - guaranteed staffing solutions, engineered from the global talent pool
by discipline specific consultants - demonstrates our commitment to delivering an exceptional
service.
• Guaranteed. Our range of guarantees cover you if we fail to meet the challenge.
• Discipline specific. With a team of over 500 discipline specific consultants we truly
know the industries we work in.
• Global talent pool. With over 40 offices in 25 countries across Europe, Africa, the
Americas, Asia, Australia and the Middle East, we have access to the best talent wherever
it may be in the world.
Today, we offer 31 different solutions to your global staffing challenges and if none of those fit,
we will tailor make one for you that does.
It’s people that deliver projects. We have the experience, expertise and local knowledge
to find the very best talent from around the world. When we’ve found the people with the
specialist skills you need, we ensure we look after them, without exception, so you keep
hold of that top talent for as long as you need it.

www.nesglobaltalent.com
North America
Orlando, USA
T: +1 407 208 0822
E: orlando@nesglobaltalent.com
Houston, USA
T: +1 713 551 4444
E: houston@nesglobaltalent.com
Denver, USA
T: +1 303 386 7232
E: denver@nesglobaltalent.com
New Orleans, USA
T: +1 504 754 6984
E: neworleans@nesglobaltalent.com
Calgary, Canada
T: +1 403 984 0912
E: calgary@nesglobaltalent.com
South America
Rio de Janeiro, Brazil
T: +55 21 3215 8487
E: riodejaneiro@nesglobaltalent.com
Europe
London, UK
T: +44 208 399 6300
E: london@nesglobaltalent.com
Birmingham, UK
T: +44 121 200 8000
E: birmingham@nesglobaltalent.com
Manchester, UK
T: +44 161 942 4000
E: manchester@nesglobaltalent.com
Newcastle, UK
T: +44 191 555 6300
E: newcastle@nesglobaltalent.com
Glasgow, UK
T: +44 141 880 2777
E: glasgow@nesglobaltalent.com
Aberdeen, UK
T: +44 1224 261090
E: aberdeen@nesglobaltalent.com
Paris, France
T: +33 1 70 92 39 68
E: paris@nesglobaltalent.com
The Hague, The Netherlands
T: +31 70 353 8241
E: thehague@nesglobaltalent.com
Stavanger, Norway
T: +47 9221 2245
E: stavanger@nesglobaltalent.com
Africa
Port Harcourt, Nigeria
T: +234 1 903 2560
E: portharcourt@nesglobaltalent.com
Lagos, Nigeria
T: +234 1 903 2560
E: lagos@nesglobaltalent.com
Luanda, Angola
T: +244 222 335 490
E: luanda@nesglobaltalent.com
Algiers, Algeria
T: +44 161 942 4000
E: algiers@nesglobaltalent.com
Accra, Ghana
T: +233 302 224 573
E: accra@nesglobaltalent.com
Cape Town, South Africa
T: +44 161 942 4000
E: capetown@nesglobaltalent.com
Middle East
Dubai, UAE
T: +971 4379 2231
E: dubai@nesglobaltalent.com
Abu Dhabi, UAE
T: +971 2 658 7050
E: abudhabi@nesglobaltalent.com
Doha, Qatar
T: +974 4436 7044
E: doha@nesglobaltalent.com
Basra, Iraq
T: +971 4379 2231
E: basra@nesglobaltalent.com
Erbil, Iraq
T: +971 4379 2231
E: erbil@nesglobaltalent.com
Al Khobar, Saudi Arabia
T: +966 13 864 6581
E: alkhobar@nesglobaltalent.com
Australasia
Port Moresby, Papua New Guinea
T: +675 321 5817
E: portmoresby@nesglobaltalent.com
Perth, Australia
T: +61 8 9426 7400
E: perth@nesglobaltalent.com
Melbourne, Australia
T: +61 3 9674 7179
E: melbourne@nesglobaltalent.com
Darwin, Australia
T: +61 8 8981 3625
E: darwin@nesglobaltalent.com
Brisbane, Australia
T: +61 7 3112 2971
E: brisbane@nesglobaltalent.com
Sydney, Australia
T: +61 2 8249 8247
E: sydney@nesglobaltalent.com
Asia
Singapore
T: +65 6438 5333
E: singapore@nesglobaltalent.com
Shanghai, China
T: +86 21 3133 5050
E: shanghai@nesglobaltalent.com
Miri, Malaysia
T: +60 8541 3763
E: miri@nesglobaltalent.com
Kuala Lumpur, Malaysia
T: +603 2381 2200
E: kualalumpur@nesglobaltalent.com
Jakarta, Indonesia
T: +62 21 5292 2403
E: jakarta@nesglobaltalent.com
Hong Kong
T: +852 2526 4411
E: hongkong@nesglobaltalent.com
Geoje, South Korea
T: +82 70 4480 2190
E: geoje@nesglobaltalent.com
Ayala Alabang, Philippines
T: +63 2511 1529
E: ayalaalabang@nesglobaltalent.com

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