This document discusses communication in the workplace and provides resources on the topic. It outlines how the level of communication can impact efficiency and staff motivation, and lists barriers to effective communication. It includes video clips on communication in business and tasks for readers to complete a spider diagram on communication barriers and provide one-sentence summaries of sections on effective communication, information overload, the purpose of communication, and poor communication.

1. Communication

2. Specification Detail
• Communications: the impact of
insufficient or excessive communication
on efficiency, the impact on staff and their
motivation and the barriers to effective
motivation

3. Video Clips
• Communication in Business: Here

4. Good Communication
• How important is good communication?
communication

5. Tasks
• P348 – 352
• Complete your spider diagram explaining the
Barriers to Communication
• Read through:-
• Effective Communication
• Information Overload
• The Purpose of Communication
• Poor Communication
• Write a one sentence description of each of
those sections

6. Questions ‘Petfair’ :Here

7. Questions ‘Petfair’ :Here