The document discusses how to identify similarities between groups to promote understanding. It recommends creating opportunities for interaction, building trust, and reducing stereotypes. Some key strategies include thinking of the process as multi-pronged, building on common issues, being sensitive to traditions, and celebrating cultural diversity through events and displays in public places. The document also acknowledges potential challenges like past tensions or feelings of oppression, and ways to overcome them such as doing research, setting ground rules, and having a clear plan and budget.