1. (IST) MIGRATION EXPERIENCE
Staples | Office Depot Inc | Office Max Inc Conversion Engineer - Level: IV August to October 2015
Location: Battle Creek, MI
Project: Overflow of Windows 10 upgrade Migrations & Reverse Engineering
 Trouble shooting Windows 10 OS Upgrade | Restoring Win10 to Prior system OS: XP, Vista, 7, or v8.01
Robert Half Technologies Conversion Engineer - Level: III/ POC January 16th & 18th 2015
Subcontracting for Pro4ia | Brookfield IT - Lansing Mall, Lansing MI
Windows 7 Migration Upgrades on new Domain Servers
GO-2-IT Group Field Service Technician - Level: III/ POC 3rd shift September 1st to 28th 2014
Sub Contractor for ISIS Inc | Pfizer to Zoetis - Kalamazoo, MI
 Windows XP to v8.01 Pixie booting PCs. Pushing new images remotely from a mainframe overseas
Robert Half Technologies Conversion Engineer - Level: II June to August 1st.2014
Subcontracting for ITP at W.K. Kellogg Foundation,Battle Creek, MI
Project: Windows v8.01 Upgrade | Servers | New Domains
 Installing drivers, docking stations,printers, monitors & software
 Latitude E6410/ E7420/ E7440 from Lenovo 410/ L13 | Surface Pro I, II & III Tablets
Apex Systems Inc DELL - Field Service Technician - Level: II December 2013 to April 2014
Subcontracting as a DELL Representative, Placed at: South West Michigan | Borgess Hospitals
 Dell Representative | IT Technical Support for Dell Federal Systems/ PFS Ascension Health at Borgess
 Primary function: Refresh Discoveries/Installs from: XP to Windows 7 Pro
 Installations Tech. Field Services (Corporate) Refresh Team as SystemAnalyst/ Troubleshooting Dell Products:
 Dell™ Desktop OptiPlex: 780, 755, 745, 790 to7010 | Laptops Latitudes: 640, 5410, 5420, 5430 to 5440
 SNAP (Service Now Asset Program) Ticketing Systems requiring Transportation | Traveling for cliental
Hardware Installations Projects: Offices | Clinics
 Printers | Copiers| Scanners:: AIO Fax: Sharp, Zebra, RICOH, HP, Lexmark (Id Readers) and Epson
Emergency Departments Projects: ER, ICU, Surgery, Trauma Centers for The SWM Hospitals
 Medical Electronics & Engineering Dev. Dept. as a Hardware Tech - Level III (Projects) Technical Support
 WOW Carts, (Management Virtual Desktops)MVD Stinger Carts, MVD Wall-mounts and Zero Clients
Reliance One, Inc Hardware Technician - Level: II June to November 2013
Subcontractorfor the C-ISD (Calhoun Intermediate School Districts)
Placed at: Athens SchoolDistrict and Albion Public Schools
 Provided IT Technical Support: Client | Servers Side
 Desktop Support | Trouble Shooting: Software Installation, Hardware, & AIO NIC Printers| Copiers | Faxes
 OS: Win XP, Vista, Win 7, v8.01 & Mac | MS Office 360
 CAMS (Computer Assessment Management Systems) Database inventory - order parts & supplies
 Imaged OS | helpdeskand the upperlevel IS Dept.| Assistant Systems Admin.
 Imaging: Cross platform network, Clonezillia DBRL & Norton Ghost 2010
 Promethean Interactive Whiteboard Systems: 378/578 ActivBoard with the EST-P1 projector
 Promethean Interactive Touch screen PC tables & ActivSlate Tablet Controllers
 Dell™ Laptop Mobile Computing Cart for Dell™ Desktop OptiPlex: 7010 | Laptops Latitude: 5440 & 5430
 Apple iPad mobile carts: Bretford PowerSync Cart for iPad w/ Lightning Connector
 Epson Projectors | Elmo Cameras | Apple TV's | Blue Ray DVD & VCR players
 Office equipment: computerized tables, computer desks,electric chairs, wall mounts and brackets for monitors
 HP DesignJet Z2100 24-in Photo Printer w/ HP Z1 Workstation Touch Screen AIO Monitors | Graphic Arts Station
 HP LazerJet Enterprise 600- Printers w/ Wi-Fi NIC | Graphic Design Printer

2. VOLUNTEER OPPORTUNITIES
NON-PROF. ORGANASIONS
 Chairman of the Kalamazoo Linux Users Group (KLUG) – Kalamazoo, MI 2002 - Present
 TEDx - Fountain Hills, AZ Graphic Design Team March to September 2015
 Boys & Girls Club of Kalamazoo & Battle Creek, MI Aug. 2014 to March 2015
 Founder | Chairman of Calhoun Linux Users (CLU) – Battle Creek, MI 2013 - 2015
 Living Ways of South West Michigan - Kalamazoo, MI 2001 - 2003
 The Commador Amiga’s User’s Group of South West Michigan – Kalamazoo, MI 1988 - 1992
 Goodwill Industries Services H.Q.- Parchment, MI 1999 - 2001
 Goodwill Service Centers - Battle Creek, MI 2002 - 2004
 Goodwill Industries of South West Michigan - Portage, MI 2005
 Goodwill Industries of South West Michigan - Kalamazoo, MI 2003 - 2007
Contact Person: Greg Ferworn - Corp. Retail Mgr
Ministries
 The Tam Quan Temple - Bradley, MI 2000 - Present
 Rhema Word Outreach Center - Battle Creek, MI 2007 - 2015
 Helping Hands Cafe - Battle Creek, MI 2007 - 2015
 Hands-On-Battle Creek, Inc. - Battle Creek, MI 2008 - 2010
 The Mitsudo-Ji Tendai Temple - Richland, MI 2004 - 2008
 5725 East DE Ave. Kalamazoo, MI 49004 | Owner: Rev. Jimyo -aka Lisa Ferworn
 The Kalamazoo Deacons Center - Kalamazoo, MI 1999
 The Mission - Kalamazoo & Battle Creek, MI 1997 - 1999
Sporting Events
 International HDK Federation: 8th Triennial World (Hap Ki Do) Championships of 2010
Businesses
 Introduction Dating Service - Kalamazoo, MI - Data Entry | Web Design 1997 - 1999
 Advanced Automotive - Otsego, MI - Desktop support,Installation Tech, Data Entry & Clerical 1993 - 1998
 Cub Scouts Den Pack 272 - Richland, MI - Summer Camp Counselor 1990 - 1992
 Parchment High School - Parchment, MI - Assistant to Custodian 1988 - 1992
 C.D.C. (Child Development Center) Kalamazoo, MI - Children's Counselor 1987 - 1988
 Northwood Elementary School, Parchment, MI - Assistant Custodian 1986
MEMBERSHIP ORGANASIONS
New Horizons Computer Learning Centers
 WordPress Users Group - Grand Rapids, MI 2012 - Present
 The Adobe Users Guild of Web Developers - Grand Rapids, MI 2010 - 2015
Business One Office Building of Kalamazoo
 The South West Michigan’s WordPress Users Group – Kalamazoo, MI 2012 - Present
 The Adobe Users Group in Kalamazoo | Portage, M 2010 - 2015
 Founding member of the Commador Amiga’s User’s Group of South West Michigan – Kalamazoo, MI 1988 - 1996
 The Commador 64/128 of South West Michigan – Kalamazoo, MI 1987 - 1994
 The IBM Users Group of Portage, MI 1989 - 1991
HONORS
 Eagle Scout: Den Pack #269 (Richland, MI) 1988

3. EDUCATION | CERTIFACATIONS | VOCATIONAL
Online Courses | New Horizons - Computer Information Technology Center - Grand Rapids, MI
 Certified: Adobe CS5 MasterCollection | Corel Suite 7 2010 - 2012
 Certifications: Adobe Creative Suite I, II, III (Master Collection & Production Suite) 2004 - 2008
Davenport University - Kalamazoo, MI. Working toward (BS) Bachelor Degree: 365 credited hours 2002 - 2004
 CISCO Networking Security: Cyber Security
 Web Developmental Engineering (.Net) | Web Admin.
 Web MasterCertified Licenses | Web Design (AA) Diploma
 Certified: Adobe CS | and Corel MasterCollection 14
 CompTIA: A+ , MCP, Network +, Security+, Microsoft Gold Certified, and Linux+
Kalamazoo Valley Community College - Kalamazoo, MI 1994-1997
 Certificate Police Academy: Law Enforcement | Corrections - (AA Degree | Cert.) 1997
 Internship: Sheriff Dept. Marine Patrolling | Co-Resonance w/ Military 1995
 Internship: Parchment PD - Parchment, MI 1996
 Certificate Specialties: Federal Bail Enforcement | Fugitive Recovery - Tombstone, AZ exp: 2007
Kalamazoo College - Kalamazoo, MI Honors: Cum Laude - LUX ESTO 1992 - 1993
 Military Reserves (WMU: Campus) US ARMY | US MARIENS | US NAVY
Parchment High School, Parchment MI Graduated: Diploma GPA: 3.8 1992
 B.I.T. (Business Information Technology) | Vocational Education Training: Galesburg-Augusta, MI 1990 - 1992
VOTEC - Galesburg Augusta High School - Kalamazoo, MI GPA: 4.0 1989 - 1992
 Vocational Education Training Courses | Business Management: B.I.T. (Business Information and Technologies)
Field of Study: VOTEC | Tech Support | PC Repair & OS Management
Certificates: Microsoft A+ | SCSI 1992