updated 2016 work experience Info with Ricoh

1. DANIEL CWIK
Career Portfolio

2. Table of Contents
Academic
 Education 3
 Technical skills 4
 Course Projects 5-6
 Database Training 6
 Work Samples 7
 Recommendations 8
Professional
Work experience 9
Professional Awards 10
Recommendations 11
Contact Info 12

3. Education
 IT Specialist 5 Program- New Horizons, Chicago 2011 to 2012
 Courses completed: A+ Essentials, A+ Practical Applications, Network+, 6292A
Installing and Configuring Windows 7 Client, 50322A Configuring and Administering
Windows 7, 50331 Windows 7 Enterprise Desktop Support Technician
 Master of Science - Information Systems,
 DePaul University- Chicago, IL 2008
 Concentrations: Database Design and Data Analysis
 Relevant courses: Data Warehousing, Database Administration, Data Mining, Client-Side
and Server-Side Web Development, IT/Business Strategy, and Advanced Regression
 Bachelor of Arts - History, Hope College- Holland, MI 1997
 Minor: Writing

4. Technical Skills
 Database Software: Oracle 9i PL/SQL, Oracle 10g, and MS
SQL Server 2005
 Microsoft Office: MS Word, MS Access, and MS Excel
2003 and 2007
 Web Development: HTML, CSS, VB.NET and ASP.NET 2.0
 Software Programming: Java 2 EE and Visual C++
 Operating Systems: Windows 7, XP and Vista

5. Course Projects
Enterprise Project Management 2006
 Wrote a report analyzing the FBI’s failed launch of the Virtual Case File software
application to help prevent terrorist attacks.
 Recommended four actions: form a clear vision, hire reliable IT personnel, have open
communication between stakeholders, and develop a system of data sharing.
 Wrote a paper how project portfolio management is influenced by metrics of risk
management prioritization
 Evaluated the performance and usability requirements of a project by Bureau of Land
Management in discussing project management methods.
Core Strengths
 Technical Business Knowledge of Project Management

6. Course Projects
Information System Capstone
 Collaborated on a team project with 2 team members giving a
presentation on Fed ex 1. business strategy 2. IT strategy
 I learned how technology can be important to your business in how
FedEx created a electronic shipping system to help integrate
transportation and shipping information system and cutting edge
technology such as RFID and GIS to keep track of their packages
Core Strengths
 Writing and oral presentation skills
 Knowledge of IT an business strategy

7. Database Training
Database Programming 2005
 SQL proficient to create tables, modify rows performing simple and
complex queries
 Oracle 9i PL/SQL -wrote functions, stored procedures, triggers, and
cursors.
Core strengths
 Technical Knowledge of writing advanced queries
 Technical competency of Oracle 9i PL/SQL

8. Help Desk training
 A+ and Network+ Certification Training- New Horizons-
Chicago 2011 to 2012
 Developed a technical understanding on computer technology, antivirus
software and networks and learning how to provide PC support for users and
troubleshoot networks.
 Obtained additional hands-on experience assignments through Virtual
Machine Labs in course of installing, configuring and administering
Windows 7, XP and Vista
 Learned about troubleshooting and configuring laptops and printers .
Core strengths:
 Technical knowledge of Windows Operat. Syst.- Win 7, Vista and XP.
 Technical competency of troubleshooting, administering and
configuring desktops , laptops and printers.

9. Work Samples
Client-Side Application Development Winter 2004
 Designed an e-commerce web site on books by Christian Writer Lee Strobel.
 Wrote pages of HTML, CSS, and Java Script to display content, links, slide show and
order forms.
 Additional web assignments
 http://students.depaul.edu/~dcwik1/Daniel%20Cwik/Web%20Assignments.html
 More web examples- Profile, Resume, and Form page
 http://danielcwik.weebly.com/index.html
 Core Strengths
 Web Design-HTML, Cascade Styling Sheets(CSS)
 Superior Attention to Detail
 Passion for Learning

10. Recommendations
 Makoto Nakayama- Associate Professor, DePaul University (academic)
“I'd be happy to be a reference for Dan.” September 20, 2008
 Bamshad Mobasher-Professor, DePaul University - Computer Science
“Dan has strong software development skills and an advanced knowledge of techniques
and tools for data mining and data analysis. He would be an excellent candidate for
positions involving these skill sets.”
January 15, 2009

11. Professional Experience
Ricoh- Shipping Clerk Schaumburg, IL 2016
• Scans incoming packages and envelopes to update system, and processed carrier labels to
ship boxes and envelopes.
MedOne Delivery- Driver Forest Park, IL 2012-2015
 Consistent in delivering 15 to 30 time-sensitive and urgent medications daily from
pharmacies to short and long distances to preserve health needs of patients
Insight Enterprises Hanover Park, IL 2015
 Open boxes with computer and networking parts, set up IT equipment (servers, tablets
and computers) on benches, and re-box it once configured.
US ARMY TACOM-Rock Island Arsenal- Rock Island, IL
2010
• Logistics Management Specialist-Federal Career Intern Program
• Delivered user-friendly database solutions by creating macros, forms, and pivot charts, in
addition to deleting records in Excel and Access 2007 for the SARET Department.
• Coordinated voicemails in following up with soldiers on issues about the PM-SKOT web
site for equipment orders and directing their requests to systems acquisition managers.
Household Finance/HSBC Consumer Lending - Elmhurst, IL
1998 - 2009
• File Maintenance -Records Administration Specialist
• Co-led projects of optimizing file room to make room for the new files, which helped
improve production by 20% and lower costs by 25%.

12. Professional Awards
 Employee of Month Award (August 2003) for assisting every unit in
the department, while upholding their normal flow of duties and
impressive scores of achieving production (123%) and maintaining
quality (100%).
 Core Strengths
 Persistent and Dedicated
 Able to collaborate with other departments
 Adaptive to learn new processes and procedures

13. Recommendations
 “I had the privilege of knowing and working with Dan for several years in various units at HSBC. Dan's
style is one that promotes professional growth, team work, high performance, and accountability. Dan
is highly ethical, and a hard working individual, consistently demonstrated a positive attitude
especially during high stress situations. It is my pleasure to recommend Dan as colleague.” July 19,
2010 Lisa Barker, Records Administrative Specialist - Lead Supervisor & Unit Trainer, HSBC
Finance Corporation/ Household Finance Corporation
worked with Daniel at HSBC
 “I had the priviledge of hiring and having Dan work for me within the HSBC Records Administration
Department. Dan is a hard working individual that does a complete and accurate job on any task
assigned to him. He would make an excellent addition to any staff.” June 8, 2010 Jim Hartigan, Unit
Manager, HSBC - North America

14. Contact Info
Thank you for considering me. If you would like to discuss
the value of your company please contact me at:
 Cell: (847) 530-8349
 Email: danielgcwik@gmail.com
 You can see more at my blog
https://cwikstechnicalinsights.wordpress.com/